Qualaroo Reviews & Product Details

Qualaroo is designed to capture real-time user insights in-app and on your website using contextual, AI-powered micro-surveys. Those Nudge surveys slide in at the right moment without feeling annoying. You can show them only to people who have just had trouble with onboarding, only to paid users, only to visitors from a certain campaign, or to almost any segment you can define. AI turns piles of open-text answers into clear insights instead of leaving you with a giant list to read. Popular use cases: • In-app feedback for iOS and Android • Website intercept and exit-intent surveys • Quick real-time NPS or CSAT checks • Feedback on prototypes from Figma, Adobe XD, InVision, and similar tools • Behavior-triggered questions based on what users are doing AI Feedback Engine: the part that does the heavy lifting The AI looks at responses as they come in and keeps the insights useful. It powers: • AI Survey Creator: builds micro-surveys from a short description • AI Sentiment Analysis: sorts open-text answers into themes and feelings automatically • AI Targeting Suggestions: helps pick the right audience segments based on behavior or properties • AI Branching Logic: only shows follow-up questions that make sense, so people do not get tired • AI Insight Summaries: turns hundreds of replies into short, readable takeaways • AI Multi-language Support: handles surveys in over 70 languages while keeping the meaning clear • AI Report Highlights: flags important patterns and new responses so nothing gets missed Everything else you'd expect from a modern feedback tool: • Advanced targeting by identity, behavior, location, exit intent, and custom properties • Nudge placement options and mobile in-app support • Heatmaps and session recordings for extra context • Custom branding, colors, and logo • Branching and skip logic • Multilingual surveys in 70+ languages • Integrations with common tools and solid reporting dashboards Whether the goal is catching feedback while someone is still on the page, checking how a new feature feels in the app, or getting quick, honest answers without waiting for email replies, Qualaroo brings the real-time pieces together in one tool.

Seller

Qualaroo

Discussions

Qualaroo Community

Solution Type

Best-of-Breed

Overview by

Sarah Ann Cantu (she, her) (Content Marketing Manager at Qualaroo)

Pricing

Pricing provided by Qualaroo.

Free Plan

Free

50 Responses With One-Time Purchase

Essentials

$19.99

Per Month

View More Pricing Information

Top-Rated Alternatives

Qualtrics Market Research

4.4/5(3,027)

UserTesting

4.4/5(802)

Hotjar by Contentsquare

4.3/5(345)

View All Alternatives

User Insights

Average based on 49 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

Qualaroo Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Qualaroo, and what problem is it built to solve?

Qualaroo is a real-time feedback platform that helps businesses gather insights directly from users through targeted surveys and prompts. It is built to help teams understand user experience and use that feedback to inform decisions.

What company sizes and industries is Qualaroo the best fit for?

Qualaroo’s strongest fit in the positive user experience data is among small businesses and mid-market organizations, with feedback also coming from enterprise teams. Marketing and advertising, information technology and services, and computer software stand out among the represented industries.

Company size: Small businesses and mid-market organizations are the most represented segments.
Industry: Marketing and advertising, information technology and services, and computer software are prominent.

What customer support options does Qualaroo provide, and how do users find the overall support experience?

Support is available through phone, email/help desk, and chat, with self-service help available as well. Users describe both responsive, helpful assistance and frustrating cases where problems remained unresolved or replies did not arrive, so the experience can vary.

What features or capabilities could make Qualaroo even more useful?

Qualaroo could be more useful with more flexibility in survey design and in managing and analyzing responses. Commonly requested improvements include:

More control over Nudge and popup appearance, including additional design options.
More capable response filtering, sorting, exports, and bulk actions in the dashboard.
Broader template choices, including industry-specific templates and more NPS follow-up options.

G2 reviews are authentic and verified.

Here's how.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

6/26/2021

"Great simple tool for gathering customer feedback"

4/5

What do you like best about Qualaroo?

The simplicity of use and design in creating questions. Not intrusive to the visitors. Review collected by and hosted on G2.com.

What do you dislike about Qualaroo?

There is nothing I dislike about this product. Review collected by and hosted on G2.com.

Sugandh S.

Mid-Market (51-1000 emp.)

11/2/2020

"Great tool to boost up your conversions"

5/5

What do you like best about Qualaroo?

We were getting quite random answers because our surveys weren’t reaching the intended users all the time. We fixed that with some great targeting options we found in their software. Review collected by and hosted on G2.com.

What do you dislike about Qualaroo?

The visuals on the dashboard blend into each other because of the blue-grey color palette. This makes it a little hard if you want to refer to the figures back and forth from other software because they all seem very similar. Review collected by and hosted on G2.com.

Recommendations to others considering Qualaroo:

Go for it if you want accurate targeting of your surveys. We suggest going deep into their targeting options to really get the surveys served to the people you need answers from. Review collected by and hosted on G2.com.

What problems is Qualaroo solving and how is that benefiting you?

The ability to target exactly the demographic we want is something we have tried to find in two other survey software before we found Qualaroo. Our surveys for gathering product feedback needed to be delivered according to the feature page that the user was on, and by choosing our subdomains for various surveys we could do that. The responses help us address user concerns. Review collected by and hosted on G2.com.

Meenaz Q.

Deputy Manager

Small-Business (50 or fewer emp.)

11/4/2020

"Amazing Feedback Tool"

4.5/5

What do you like best about Qualaroo?

The templates for the surveys came in pretty handy. We took the white labeling option and the nudges blended well Review collected by and hosted on G2.com.

What do you dislike about Qualaroo?

We wanted to go the whole hog and change up the nudge design (shape) but that was not an option, we could only place it in different areas of our page...so maybe they could look into that Review collected by and hosted on G2.com.

What problems is Qualaroo solving and how is that benefiting you?

We needed feedback that reduced bounce. A lot of people were leaving after hanging around for over a minute, which meant something was missing in the homepage and a few other product pages. Once we got the nudges up, we asked everyone after fifteen seconds of lingering to tell us what they were looking for & fixed the issue page by page. The bounce rate has gone down considerably in the preceding months and into the bargain, we got more than a few additional pieces of advice from more forthcoming customers. Review collected by and hosted on G2.com.

Vineet G.

Digital Marketing Team Lead

Small-Business (50 or fewer emp.)

11/10/2020

"Its great to use it for getting website visitors feedback"

4/5

What do you like best about Qualaroo?

Qualaroo is best suited for surveys where you know which visitors you want to query. Review collected by and hosted on G2.com.

What do you dislike about Qualaroo?

Qualaroo lacks some variety in terms of the visual appearance of their ‘nudge’. Review collected by and hosted on G2.com.

What problems is Qualaroo solving and how is that benefiting you?

I used it to collect feedback from those website visitors who were spending too much time on my home page, scrolling through it but not hovering or clicking on any of the CTAs. I integrated Qualaroo with FullStory and parsed all the recordings to discover the lack of attention catching CTAs. So I moved my CTAs to the sides rather than down the middle (between the copy). The floating CTAs are already working better. Review collected by and hosted on G2.com.

Aniket U.

Digital Marketing Manager

Mid-Market (51-1000 emp.)

11/2/2020

"Provided our team with valuable insights from our esteemed users to improve our services"

4.5/5

What do you like best about Qualaroo?

We use a lot of platforms for taking care of various aspects of our business, like salesforce for CRM and mailchimp for marketing campaigns, and a few smaller platforms. Qualaroo integrated well with these two main ones pretty seamlessly and got our feedback mechanism sorted out. Review collected by and hosted on G2.com.

What do you dislike about Qualaroo?

We can't put a finger on anything specifically, so we chose to give this question a pass. Review collected by and hosted on G2.com.

Recommendations to others considering Qualaroo:

Make sure you really need the features you are getting, because it took us a couple of months to find out everything apart from the integrations. Finally, we called up our onboarding manager and she took us through the rest of the features we didn't know about or couldn't figure out. Review collected by and hosted on G2.com.

What problems is Qualaroo solving and how is that benefiting you?

Mainly, we needed to align the customer responses with our sales and marketing teams as closely as possible, and this software cut down the time and associated lag considerably. Review collected by and hosted on G2.com.

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

11/22/2020

"Simple for creating surveys"

4.5/5

What do you like best about Qualaroo?

For me, it was the templates that made the process of creating surveys easy, because I hadn’t done anything like that before. Review collected by and hosted on G2.com.

What do you dislike about Qualaroo?

I would’ve loved to have some more options for the NPS template, and more follow up questions to choose from, too. Review collected by and hosted on G2.com.

Recommendations to others considering Qualaroo:

I’d say that because it’s such a small and almost cute nudge, most of my friends and close circle who I asked for opinions before making it live on the blog kind of liked it, so I recommend it too. Review collected by and hosted on G2.com.

What problems is Qualaroo solving and how is that benefiting you?

I wanted to see if my followers would recommend my blog to others, and this little popup did the job. I made a couple of follow up questions on my own, and the easy install on my blog was cool, too! Review collected by and hosted on G2.com.

Priyanshu G.

Small-Business (50 or fewer emp.)

11/11/2020

"Awesome product"

5/5

What do you like best about Qualaroo?

It was super quick to fire up the couple of popups we needed to run on our beta website. Review collected by and hosted on G2.com.

What do you dislike about Qualaroo?

If we were nitpicking, it would be about the lack of color palettes for the surveys - there seem to be only 2. Review collected by and hosted on G2.com.

SUSHARA S.

PA Web Designer

Enterprise (> 1000 emp.)

11/22/2020

"Amazing User Experience"

5/5

What do you like best about Qualaroo?

The ability to create surveys for our app betas without adding to phone resource usage. Review collected by and hosted on G2.com.

What do you dislike about Qualaroo?

Limited colors (at least in the free version that we tried). Review collected by and hosted on G2.com.

Recommendations to others considering Qualaroo:

Choose your plan wisely Review collected by and hosted on G2.com.

What problems is Qualaroo solving and how is that benefiting you?

We are in the fine-tuning stage of our app launch, so we wanted to iron out any issues as we countdown to launch day. We ran anonymized surveys on test versions given to random users recruited by third-party testers. Some of what we knew was confirmed and a little new information was learned. Review collected by and hosted on G2.com.

PRANOY P.

Team Lead SEO

Small-Business (50 or fewer emp.)

10/27/2020

"Great Tool for Collecting Website Feedback"

5/5

What do you like best about Qualaroo?

Qualaroo is very easy to use & it comes with a wide range of targeting options. Review collected by and hosted on G2.com.

What do you dislike about Qualaroo?

We have been using Qualaroo to collect feedback around content that goes live on our website. As of now, I have no issues. It's been working perfectly fine. Review collected by and hosted on G2.com.

Recommendations to others considering Qualaroo:

Qualaroo is very flexible. You can implement it anywhere you like! You can always try out their trial version before making a purchase. Review collected by and hosted on G2.com.

What problems is Qualaroo solving and how is that benefiting you?

Qualaroo has helped us understand what our readers are looking for. This has helped us improve our content quality to a great extent. Review collected by and hosted on G2.com.

Anupam V.

Digital Marketing Specialist

Mid-Market (51-1000 emp.)

11/17/2020

"One of the best customizable survey software."

4.5/5

What do you like best about Qualaroo?

The iOS & Android SDK helped us expand our services into the mobile platforms based on beta testers’ feedback. Review collected by and hosted on G2.com.

What do you dislike about Qualaroo?

The Sentiment Analysis package cost us a little extra, we would have liked it to be part of the paid plan we bought to get the Nudges going. Review collected by and hosted on G2.com.