QGenda Advanced Scheduling for Providers Features
Workflow Automation (15)
Contract Management - Health Care Credentialing
Automates the creation and setup of contracts and applications
Workflow Management - Health Care Credentialing
Configures, customizes, or modifies credentialing paperwork and/or workflow
Database Management - Health Care Credentialing
Maintains provider database
User Authorization - Health Care Credentialing
Provides varying access levels to administrators, stakeholders, etc.
Enrollments/Onboarding
Manage the enrollment and onboarding of all new members and accepted applications
Training Management
Track employee/learner's progression through training programs
Document Management
Store, manage, and track all electronic documents in a centralized location
Forms Management
Store, manage and track all forms in a centralized location
Committee Management
Manage a group of members established for coordinating plans, programs, or other initiatives
Application Management
Track, manage and store the applications of potential future members, customers or candidates
Expiration Management
Track and manage expiration of various items including products, warranties, licenses, and contracts
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Appointment Management
Manage various aspects of appointments including booking, rescheduling, canceling
Credential Management
Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation
Task Management
Create, manage and track all task activities and progression
Compliance (4)
Facility Management - Health Care Credentialing
Supports healthcare facility policies, requirements, and needs
Facility Compliance Management - Health Care Credentialing
Manages vendor or provider access controls and compliance
Industry Compliance Management - Health Care Credentialing
Adheres to or aligns with relevant industry regulation
Workflow Management
Create, design and manage workflows for repetitive tasks
Verification (3)
Provider Database Collection - Health Care Credentialing
Pulls data from a regularly updated or real-time provider database
Privileging - Health Care Credentialing
Streamlines monitoring, screening, and verification of sources
Commitee Review - Health Care Credentialing
Provides a built-in commitee review process manager
Document Management (3)
Credentialing e-Documentation - Health Care Credentialing
Stores and maintains credentialing documentation in the cloud
Document Database - Health Care Credentialing
Stores and maintains credentialing documentation in a secure server
Information Audit - Health Care Credentialing
Automates notifying and following up with missing information or documentation
Operations (18)
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Automated Scheduling
Automates the creation and generation of health care employee schedules
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Absence Management
Tracks vacation, sick leave, and off-work requests
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Mobile Access
Supports the access to employee schedules via remote-accessed web page or mobile devices
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Resource Management
Allows health care professionals to book the staff, equipment, and other resources necessary for scheduled appointments and operations
Physician Management
Track and organize physician schedules and pertinent information
Claims Management
Process of submitting and following up on claims with insurance companies
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Wait List Management
Record, update and manage waiting lists
Patient Records Management
Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
Appointment Management
Manage various aspects of appointments including booking, rescheduling, canceling
Faculty/Staff Management
Track and manage staff profiles, recruitment, schedules, productivity, career development and performance
Appointment Scheduling
Schedule appointments via a calendar
On Call Scheduling
Track and organize on-call shifts
Personnel Management
Maintains, tracks, and reports on stored records and database of all medical employees and personnel
Talent Management
Assists HR responsibilities throughout the entire employee lifecycle, from recruitment and hiring to offboarding
Regulation and Compliance
Ensures and maintains compliance across the health care organization
Metrics and Reporting
Tracks and generates metrics and reports regarding the health and vitality of the organization
Third-Party Integrations
Streamlines integration with third-party HR solutions for comprehensive employee, facility, and benefits management
Administrative (8)
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Employee Work Status
Maintains records of medical professionals and their permanent, full-time, part-time, float, per-diem, traveling, etc., statuses
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Days-Off Approval
Automatically notifies employees about the approval or denial of their time-off requests
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Time Tracking
Tracks medical staff's hours, coverage, and other relevant work patterns
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Staffing Data
Generates reports on workforce activity to provide data on overstaffing or understaffing trends
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Mass Notifications
Facilitates the sending of mass texts and emails to staff during emergencies
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Cancellation Tracking
Track cancellations of policies, accounts, orders, appointments, etc.
No-Show Tracking
Track and monitor patient no-show rates
Data Management (8)
Data Warehouse
Maintain a health care-specific data warehouse that organizes all clinical, operational, financial, and patient data
Data Analysis
Process collected data to pull out relevant insights
Data Capture
Accurately capture and store health care data
Data Integration
Consolidates data from various sources including Electronic Health Records (EHR), billing systems, and patient management systems into a unified platform.
Integration with Wearable Devices
Connects with wearable health devices to capture real-time patient data like heart rate, activity levels, and sleep patterns.
Interoperability
Ensures compatibility with various healthcare systems and standards like HL7, FHIR, and DICOM, facilitating seamless data exchange.
Security and Privacy Controls
Implements data security mechanisms and compliance with regulations like HIPAA to safeguard patient data.
Data Querying
Provides a user-friendly interface to construct custom queries for in-depth data analysis without needing advanced technical skills.
Analytic Tools - Healthcare Analytics (6)
Data Visualization
Provides graphical representations of data through charts, graphs, and dashboards to facilitate easier interpretation and decision-making.
Cost Analysis
Evaluates treatment costs, resource utilization, and financial performance to optimize healthcare expenditures.
Real-Time Analysis
Enables the analysis and monitoring of healthcare data as it is generated, allowing timely interventions.
Predictive Analytics
Employs statistical algorithms and machine learning techniques to predict future outcomes based on historical data.
Patient Risk Scoring
Calculates risk scores for patients based on their health data, helping providers identify those who may need urgent care or preventive measures.
Natural Language Processing (NLP)
Utilizes NLP to extract meaningful information from unstructured text data, such as clinical notes and patient records.
Additional Functionality (50)
Customizable Reports
Alter the layout and content of reports
Data Import/Export
Import and export data to and from software applications
Document Storage
Store and organize documents in a centralized system
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Live Chat
Ability to chat online in real time
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Customizable Forms
Customize contracts and forms to collect specific information
SMS Messaging
Send messages via SMS
Calendar Sync
Synchronize with other calendars to view mutual availability and schedules
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Electronic Payments
Electronically collect payments for goods or services
Email Reminders
Reminders sent via email
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Insurance Eligibility Verification
Checking eligibility of patients for different insurance claims
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Real-Time Reporting
Active reporting of data and metrics
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Multi-Location
Manage and support multiple locations
Billing & Invoicing
Create, manage, and send invoices or bills to customers
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Recurring Appointments
Schedule repeating appointments based on a duration of time
Credit Card Processing
Accept and process credit card transactions
API
Application programming interface that allows for integration with other systems/databases
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Ad hoc Reporting
Generate one-off reports that meet information requirements
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Activity Tracking
Track and document all activities across devices, networks, and other systems
License Verification
Verify the member/provider has a valid license, certification, or registration for specific jobs, procedures, or industry standards.
API
Application programming interface that allows for integration with other systems/databases
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Web Forms
Web form that allows users to enter data that is sent and processed for different reasons
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Data Import/Export
Import and export data to and from software applications
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Privileging
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Secure Data Storage
Securely stores data to prevent data loss or breaches
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Progress Tracking
Reporting on how each user, task or process has advanced since its initiation
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Data Verification
Process of checking different types of data for accuracy to avoid errors or inconsistencies
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Email Reminders
Reminders sent via email
Online Applications
Ability to fill out and submit application forms on the web
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