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PubNub Reviews & Product Details

Pricing

Pricing provided by PubNub.

Free

Free

PubNub Reviews (25)

Reviews

PubNub Reviews (25)

4.4
25 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise PubNub for its reliable data streaming and easy integration with various platforms, making it ideal for real-time applications. The service is noted for its scalability and strong customer support, which enhances the overall user experience. However, some users mention that the pricing can be high, which may be a consideration for potential buyers.

Pros & Cons

Generated from real user reviews
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Greg G.
GG
Greg G.
Principal Software Engineer
Enterprise (> 1000 emp.)
"Saved Us Countless Dev Weeks on Server-Push Solutions"
4/5
What do you like best about PubNub?

Saved our teams countless dev weeks in building custom server-push solutions across the enterprise Review collected by and hosted on G2.com.

What do you dislike about PubNub?

Our main frustrations have been recurring, unexplained reliability issues — presence-related timeouts and 500 errors that have repeatedly hit our production services with no change on our end, usually requiring us to reach out and confirm the problem was on PubNub's side rather than being proactively notified. This is made worse by limited observability: the status page reports latency but not availability, and we lack self-service access to API and presence logs, so investigating an incident means manually requesting log exports and waiting. Usage and billing visibility is also weaker than we'd like — it's been consistently hard to understand what drives our transaction volume, including how transactions are counted and why a meaningful share of our billed publish volume comes from presence events we don't even consume. Review collected by and hosted on G2.com.

Sandeep G.
SG
Sandeep G.
Engineering Manager
Small-Business (50 or fewer emp.)
"Reliable Real-Time Communication with Some Limitations"
4.5/5
What do you like best about PubNub?

I find PubNub extremely reliable. It's been crucial for our education platform because we rely heavily on its functionality for live sync interaction, connecting teachers and students in real-time. The whole data transfer aspect works well, especially for live interactions like scribbling between teachers and students. Additionally, PubNub made it easy to get started, even if mastering all aspects required digging into the documentation. Review collected by and hosted on G2.com.

What do you dislike about PubNub?

History fetching is limited. I mean, you can hardly fetch 50 messages in one round trip. If I have to get the entire history for my use case, for scribbling data, I need to make sequential calls to get the entire data. Sequential stage was not present in PubNub. The kind of features we have, like writing on the Canvas, if the sequential message doesn't come in order, then it looks odd, and the context gets lost. So we have to build a sequencing logic on top of it. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Reliable Messaging with Integrated Features"
4/5
What do you like best about PubNub?

I love how reliable and fast the message delivery is with PubNub, it's right up there with other famous apps in the market. Plus, they offer a lot of features like data analysis and fraud detection that are quick to integrate and highly beneficial. PubNub's dashboard is especially useful for analyzing what's going on, which helps us make informed decisions. I also appreciate how we managed to migrate our whole system from Layer to PubNub in about 6-8 weeks, which was great. Review collected by and hosted on G2.com.

What do you dislike about PubNub?

NA Review collected by and hosted on G2.com.

Maksim S.
MS
Maksim S.
CTO
Mid-Market (51-1000 emp.)
"Easy to Use, Reliable Performance"
4.5/5
What do you like best about PubNub?

Easy to use, performance and reliability. Review collected by and hosted on G2.com.

What do you dislike about PubNub?

Costs and pricing could be high depending on the use case and/or usage in general. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"It Just Works: Reliable and Does What We Need"
4.5/5
What do you like best about PubNub?

It just works. Granted, we don’t have a very complicated setup, but it does what we need and has been reliable. Review collected by and hosted on G2.com.

What do you dislike about PubNub?

Pricing can be high and is hard to fully debug usage to see why cost is increasing. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Great developer toolset for building and scaling real-time interactive features."
5/5
What do you like best about PubNub?

Ease of use, feature flexibility, security, and scale. They also have great customer support and know how to work with developers. Review collected by and hosted on G2.com.

What do you dislike about PubNub?

Nothing to dislike. It just works at the end of the day for what I need. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Reliable Instant Messaging with Easy Integration"
4.5/5
What do you like best about PubNub?

I use PubNub for sending instant messages, particularly for the chat between our customers. I like its on-time and reliable message sending. Setting it up was quick and simple, and the service integrates well into our app. Review collected by and hosted on G2.com.

What do you dislike about PubNub?

nothing Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Reliable Platform with Reasonable Pricing and Standout Support"
4.5/5
What do you like best about PubNub?

The platform has been reliable, the pricing reasonable and their support really stands out. Review collected by and hosted on G2.com.

What do you dislike about PubNub?

Nothing to report that would significantly deter me from recommending PubNub. Review collected by and hosted on G2.com.

AG
Aman G.
Software Developer
Staffing and Recruiting
Mid-Market (51-1000 emp.)
"The ideal software for communication and integration with developer-friendly features"
4/5
What do you like best about PubNub?

Real-time spilling, gaming, and scrambled record sharing are all backed by PubNub. With the direction and back help that was continuously accessible to reply questions, the establishment was very basic to total. It is fabulous at creating amazingly tried and true information centers in expansion to being culminate for building real-time applications. Joining the SDK with one of a kind applications is truly straightforward. Hence, information sharing between cross-platform programs is straightforward. Review collected by and hosted on G2.com.

What do you dislike about PubNub?

Giving caution of changes in development should be progressed. It is conceivable to boost the speed of infrastructure bolster. The bolster team isn't real-time, so utilize caution in the event that you're making a vital application and depending on them. Certainly the cost, which may rapidly sneak up on you. Review collected by and hosted on G2.com.

Steven M.
SM
Steven M.
Assistant Engineer
Enterprise (> 1000 emp.)
"Faster API to create"
4.5/5
What do you like best about PubNub?

With PubNub's real-time streaming capabilities we can stay more connected and informed. With a secure chat we can have a more interactive communication by being able to share files and images securely.

brings APIs to life in an easier, step-by-step way across mobile apps, web, and IoT devices.

The installation was quite easy to carry out with the advice and support help that was always attentive to solve questions that arose. Review collected by and hosted on G2.com.

What do you dislike about PubNub?

There is nothing wrong with your attention or function, for my benefit I have always managed to make it work perfectly Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by PubNub.

Free

Free

Starter

Starting at $98.00
1000 Monthly Active Users Per Month

Pro

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