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Compare PubNub and Twilio 
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At a Glance
Market Segments
Small-Business (66.7% of reviews)
Small-Business (51.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
PubNub
Star Rating
(17)4.4 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PubNubTwilio
Star Rating
(497)4.2 out of 5
Market Segments
Small-Business (51.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TwilioSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Twilio excels in its API features, particularly with its Live Chat and Screen Sharing capabilities, which are rated at 8.0. In contrast, PubNub offers a more robust Data Modeling feature, scoring a perfect 10.0, making it a better choice for users focused on advanced data analytics.
- Reviewers mention that Twilio's Quality of Support is rated at 8.0, which is decent, but PubNub significantly outperforms with a score of 9.2, indicating a more responsive and helpful support team.
- G2 users highlight that Twilio's Ease of Setup is rated at 7.9, which some find challenging, while PubNub's Ease of Setup is rated higher at 8.3, suggesting a smoother onboarding experience for new users.
- Users on G2 report that Twilio has a strong focus on communication varieties, scoring 8.4, but PubNub shines with its real-time processing capabilities, making it a preferred choice for applications requiring instant data updates.
- Reviewers mention that Twilio's HIPAA Compliance is rated at 8.5, which is important for healthcare applications, while PubNub's GDPR Compliance score of 8.7 indicates a strong commitment to data protection and privacy regulations.
- Users say that Twilio's Customization options are rated at 9.3, allowing for tailored solutions, whereas PubNub's Performance and Reliability score of 9.3 suggests it can handle high-demand applications effectively, making it a reliable choice for performance-critical environments.
Pricing
Entry-Level Pricing
PubNub
No pricing availableTwilio
No pricing availableFree Trial
PubNub
No trial information availableTwilio
Free Trial is available
Ratings
Meets Requirements
8.9
11
8.8
362
Ease of Use
8.6
11
8.2
367
Ease of Setup
8.3
5
7.8
206
Ease of Admin
8.3
5
7.9
194
Quality of Support
9.2
11
7.8
328
Has the product been a good partner in doing business?
9.0
7
8.1
185
Product Direction (% positive)
10.0
10
8.3
352
Features by Category
Data
7.7
5
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Functionality
Not enough data
8.0
107
|
Verified
Not enough data
8.3
104
|
Verified
Not enough data
8.3
104
|
Verified
Support
Not enough data
7.6
105
|
Verified
Not enough data
Feature Not Available
Not enough data
7.1
104
|
Verified
API Features
Not enough data
6.7
12
Not enough data
6.7
12
Not enough data
6.7
13
Not enough data
7.3
11
Not enough data
7.0
11
Security and Compliance
Not enough data
6.5
11
Not enough data
6.7
11
Not enough data
7.2
13
Not enough data
7.3
11
Basic Communication - Cloud PBX
Not enough data
4.7
5
Not enough data
5.0
5
Not enough data
5.0
5
Not enough data
5.7
5
Not enough data
5.3
5
Not enough data
5.3
5
Advanced Features - Cloud PBX
Not enough data
4.7
5
Not enough data
4.3
5
Not enough data
3.7
5
Not enough data
5.0
5
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
PubNub and Twilio are categorized as Communication Platform as a Service (CPaaS) and Video Platform as a Service (VPaaS)
Reviews
Reviewers' Company Size
PubNub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.3%
Information Technology and Services
13.3%
Staffing and Recruiting
6.7%
Management Consulting
6.7%
Logistics and Supply Chain
6.7%
Other
33.3%
Computer Software
17.7%
Information Technology and Services
11.1%
Marketing and Advertising
6.9%
Internet
5.0%
Health, Wellness and Fitness
4.7%
Other
54.6%
Alternatives
Discussions
PubNub has no discussions with answers
Is it possible to do automated skype message using twilio
2 Comments
PR
Right now Twilio doesn't support any integration with Skype as such. However you can use external services like integromat to integrate them.
Read more
Is twilio reliable?
1 Comment
LR
Never had an issue in more than 3 years using it that impacted my business in a significative wayRead more
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