# Proton.ai Reviews **Vendor:** Proton.ai **Category:** [E-Commerce Personalization Software](https://www.g2.com/categories/e-commerce-personalization) **Average Rating:** 4.5/5.0 **Total Reviews:** 11 ## About Proton.ai Since 2018, Proton has been on a mission to optimize distributors' sales operations. As the only AI-powered growth platform purpose-built for distributors, Proton provides full visibility into customers and their needs, enabling distributors to identify hidden sales opportunities that convert to revenue. Proton empowers commercial teams with insights that help them sell smarter, engaging the right customers with the right message through web, mobile, or API integration. Proton's suite of products – Sales AI, CRM, and eCommerce AI – are trusted by leading distributors including MSC, R.S. Hughes, and RelaDyne. ## Proton.ai Reviews ### 1. Best VPN Software ever! **Rating:** 4.0/5.0 stars **Reviewed by:** Peter M. | Sales/Leasing Consultant, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2023 **What do you like best about Proton.ai?** Its easy to intergrate the stoftware and application across multiple devices,with the constant threat internet user from various platforms that either can steal information or hack sensitive information,Proton offers that one security wall. **What do you dislike about Proton.ai?** When it comes to the VPN software,it does not cover all countries mainly concentrated to European countries and the Americas,that lives places like Africa and Asia frankly left behind **What problems is Proton.ai solving and how is that benefiting you?** Internet security, mainly to protect sensiteve information from hackers and unauthourized use of private and personal information on our CRM and E-Commerce platforms and Applications ### 2. Proton -In Depth Review **Rating:** 4.5/5.0 stars **Reviewed by:** Mujtaba M. | Enterprise (> 1000 emp.) **Reviewed Date:** September 07, 2023 **What do you like best about Proton.ai?** This program excels at upselling. More items may be presented to your consumers quickly and effectively in this way. I appreciate that campaigns may be created for certain products you wish to market. A nice feature of the program is the Leaderboard results page, which motivates you and your team to keep utilizing it to increase sales. **What do you dislike about Proton.ai?** The loading of the extra selections might be sluggish at times, and I find the button that automatically recommends the chosen goods to be useless. **What problems is Proton.ai solving and how is that benefiting you?** The advantages include being able to quickly check a customer's account to see what things they've recently purchased or priced, as well as being able to provide them a helpful list of stuff! ### 3. Proton's Security Benefits **Rating:** 4.0/5.0 stars **Reviewed by:** Hamad A. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2023 **What do you like best about Proton.ai?** Proton's seamless integration across various devices and robust security features provide peace of mind. **What do you dislike about Proton.ai?** The limited coverage of Proton's VPN software, focusing mainly on European and American regions, leaves some regions like Africa and Asia with inadequate protection. **What problems is Proton.ai solving and how is that benefiting you?** Proton is solving our CRM and e-commerce personalization needs, benefiting us by optimizing sales operations and enhancing customer relationship management. ### 4. Proton Review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2023 **What do you like best about Proton.ai?** Convenient, easy to udnerstand & train, clean look **What do you dislike about Proton.ai?** Can be slow at times, additional functions would be beneficial **What problems is Proton.ai solving and how is that benefiting you?** Easy for communciation and navigation ### 5. Great Way To Involve Everyone In Moving Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2021 **What do you like best about Proton.ai?** Proton's user-friendly system makes pitching new or previously purchased items a breeze. With little interruption or time away from our original processes. **What do you dislike about Proton.ai?** The only thing that I can think of it's a different system that we have to access seperately. So, it's an additional step to have to implement. However, we have started using Proton to search out a customer's account. We've found that the search within Proton is better than our regular system search. **What problems is Proton.ai solving and how is that benefiting you?** We have increased our sales and also, now able offer additional products to every interaction that we have with the customer. It allows us to take advantage of each time we are in contact with the customer. ### 6. Strong Sales Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Proton.ai?** This software is fantastic for upselling. It is a quick and efficient way to get more products in front of your customers. I like that you can run campaigns on items you want to focus on pitching. It's also great to see the Leaderboard results page as it encourages you and your team to keep using the tool to gain even more sales. **What do you dislike about Proton.ai?** I want the software to pull in-stock items to the top of the list when I search for products by product name. **What problems is Proton.ai solving and how is that benefiting you?** I can quickly find products to upsell that correspond to the customer's business needs which increases the probability of the customer purchasing from us. ### 7. Amazing product **Rating:** 5.0/5.0 stars **Reviewed by:** Jaime B. | Quote Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2021 **What do you like best about Proton.ai?** The ease of copying and pasting items into an email **What do you dislike about Proton.ai?** Everything is perfect about it! I have no dislikes **What problems is Proton.ai solving and how is that benefiting you?** The benefits are being to easily look at a customers account and see what the products the have pirchaed or quoted lately and being able to supply them with a good list of items to help them! ### 8. Great personalized sales tool **Rating:** 5.0/5.0 stars **Reviewed by:** Paulina Elizabeth G. | Aux Administrativo, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2021 **What do you like best about Proton.ai?** Its well linked to our customer's history giving the best recommendations **What do you dislike about Proton.ai?** Sometimes it's slow to load the additional options and the button that automatically gives you the selected items seems to recommend seems usless to me **What problems is Proton.ai solving and how is that benefiting you?** i can check previously purchased item which helps finding items and ### 9. Simple to use & does not effect productivity with pitches **Rating:** 4.5/5.0 stars **Reviewed by:** Joe C. | Director of Customer Experience **Reviewed Date:** November 22, 2021 **What do you like best about Proton.ai?** Ease of use of the tool & how it assist in generating revenue & web traffic **What do you dislike about Proton.ai?** Nothing to Dislike... i have suggestions that would help our business but understand the customization cost **What problems is Proton.ai solving and how is that benefiting you?** Increased web traffic & gentle reminders for rebuy & Campaign items ### 10. Using Proton is Fast and Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2021 **What do you like best about Proton.ai?** I love how you can pick a product, and then it will show you other products that you can recommend with that particular product. **What do you dislike about Proton.ai?** There is nothing at this time I dislike about this software **What problems is Proton.ai solving and how is that benefiting you?** With Proton, you can pitch products easily to customers that they may have never bought before that may be helpful to them in the future. ### 11. Quick and easy to find our customers history **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Proton.ai?** Easy to find our customers products and pass history **What do you dislike about Proton.ai?** sometimes is too slow to look up the customer's account information **Recommendations to others considering Proton.ai:** Try It! Its easy to use **What problems is Proton.ai solving and how is that benefiting you?** the customer is updated with products that they might forget about ## Proton.ai Discussions - [What is Proton used for?](https://www.g2.com/discussions/what-is-proton-used-for) - 1 comment - [View Proton.ai pricing details and edition comparison](https://www.g2.com/products/proton-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+08%3A39%3A20+-0500&secure%5Bsession_id%5D=63027c74-fa9e-4022-9e45-772b10d07350&secure%5Btoken%5D=14ad2409afa1fd2a32de5759d16d4794a233ec1f761e30bb392091b9e69e2a9e&format=llm_user) ## Proton.ai Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Templates** - Library - Customization - Optimization **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Performance Analysis** - Coaching - Peformance Tracking **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Sales Analysis** - ROI Forecasting - Sales Forecasting **Multichannel** - Web - Email - Mobile **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Generative AI** - AI Text Generation - AI Text Summarization **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Proton.ai Alternatives - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,151 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,576 reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) - 4.2/5.0 (881 reviews)