# Proof Pulse Reviews **Vendor:** Proof Technologies **Category:** [Personalization Software](https://www.g2.com/categories/personalization) **Average Rating:** 4.4/5.0 **Total Reviews:** 36 ## About Proof Pulse Proof's first product, Pulse, helps online business increase their leads and sales by showing real-time social proof. Visitors will see notifications on the page when other people sign up or purchase. Seeing this builds trust and confidence with the visitor, which leads to higher conversions. Across 20,000 sites that use Proof, the average conversion lift of leads and sales is 10-15%. Proof Pulse is perfect for any online business that wants to convert their visitors to leads and sales. ## Proof Pulse Reviews ### 1. Watchout for their free trial practices **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** September 21, 2020 **What do you like best about Proof Pulse?** Onboardigng was decent They offer a 72-hour refund for charges if it's an oversight, but this doesn't address the gaps in their free trial practices **What do you dislike about Proof Pulse?** The way they run their free trial - charges after expiry, payment notfications, cancellation process. Customer support isn't that great. I had signed up for a free trial in August. However, after exploring the tool I didn’t find it to be the right fit for what we needed at the time. So I put it on a back burner. Like any other SaaS product, they sent across a set of nurturing emails to get me to convert. The last of which was a reminder that it was the last day of my trial. Since there was no mention of being charged once the trial lapse, I didn't do anything. A little more than a month later I find out I have been charged twice -- Aug/ Sep, 129$ each time. #1 Their email which says (Subject line: "Your free trial is going… going…") only talks about the trial expiring and not the charge that will be applied to the account. #2 I did not receive any notification informing me of the expected payment deduction. This is standard practice for any susbscription service. #3 Even after the payment was deducted for August, I did not receive any invoice or confirmation of the payment being deducted. Had I received this, I would have been able to ask for a correction/ refund right there. #4 During my trial period, their follow-up emails were quick to spot the pixel code wasn't implemented and get me to do so. But after charging my account, there was little or no regard to check in on why I was paying charges for the highest subscription plan when the pixel code was still not implemented. They cancelled my account but just refunded the fees for September since it was within their 72-hour refund period. **Recommendations to others considering Proof Pulse:** I never got past the trial because of the experience that I had. So if you are trying the product, be on your guard. It may fit what you need, but I don't think they lok out for customers. **What problems is Proof Pulse solving and how is that benefiting you?** I never moved past the free trial, so can't comment ### 2. Good concept bad service **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2020 **What do you like best about Proof Pulse?** I liked the concept and idea how being able to gather proof of purchase **What do you dislike about Proof Pulse?** I didn't like service of the representatives. I joined proof and did not have luck installing the pixel on my website. I then PAID someone else to do this service. It still did not work. I reached out to customer service to schedule a call for support. I woman named Megan said she did not have any availability until the following week. I then received an email from Ryan offering to take the call since Megan was not available and then Ryan decided he would not take the call either. I was not disappointed that there was no availability that week but asked on numerous occasions if they would be willing to schedule a call and they would not do it. It was a waste of my time and money. I am disappointed they don't value their customers enough to help with technical issues. I do NOT recommend **Recommendations to others considering Proof Pulse:** Again, the concept is good but the service is not. U am also not sure if there are occasional bugs and kinks with the platform as it did not work despite me paying a professional to do it for me. **What problems is Proof Pulse solving and how is that benefiting you?** Proof did not work. No one from the customer service team seemed to care. ## Proof Pulse Discussions - [What is Proof Pulse used for?](https://www.g2.com/discussions/what-is-proof-pulse-used-for) - [View Proof Pulse pricing details and edition comparison](https://www.g2.com/products/proof-pulse/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-05-30+19%3A36%3A38+-0500&secure%5Bsession_id%5D=6bb4d549-57a9-44b1-9d36-d3ab77bfa585&secure%5Btoken%5D=7a1e2b836dac4d1fd0fce5079dac0691c76506a72d6c23e26e3598221f871e7c&format=llm_user) ## Proof Pulse Features **Design and Customization** - Pre-Designed Templates - Pop-Up Types - No-Code Customization - Mobile Optimized **Agentic AI - Personalization** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Campaigns** - Targeting - Triggered Campaigns - A/B Testing - Analytics **Integrations** - CRM/Email Integrations - WCM Integrations - E-Commerce Integrations - Social Media Integrations **Generative AI** - AI Text Generation **Agentic AI - Vulnerability Scanner** - Autonomous Task Execution - Proactive Assistance ## Top Proof Pulse Alternatives - [Ortto](https://www.g2.com/products/ortto/reviews) - 4.4/5.0 (608 reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - 4.8/5.0 (1,338 reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 4.4/5.0 (14,107 reviews)