Proof Pulse Reviews & Product Details

I love the initiative signup process they have, plus they have offered a thirty-day free trial to explore their platform, which is a decent thing about Proof. Tracking website visitors through this app only requires the installation of the pixel on our website. It also provides various options for conducting marketing campaigns for brand awareness, lead generation, offering a trial, signup completion leading to the better customer experience of any businesses. Review collected by and hosted on G2.com.

Proof is undoubtedly great for customer tracking and engagement within a website, but it does not have an email marketing feature, which I think is entirely missing. Review collected by and hosted on G2.com.

The integration is simple with great videos and support. One of the few software programs I use that has swift and efficient help support.

Check out the simple free trial sign up process here:

https://proof.grsm.io/free-userproof-trial Review collected by and hosted on G2.com.

Perhaps longer training videos, but I'm an extra detail kind of person Review collected by and hosted on G2.com.

I like that their customer support team is responsive and even though we had some issues getting everything set up right, overall the product has helped us get more interest in our product as far as we can tell Review collected by and hosted on G2.com.

Some of the dashboard is a bit limited and you have to set it up properly from the beginning. Wish there was an "onboarding" Review collected by and hosted on G2.com.

Minimal coding experience needed for setting up proof on our site. Only thing we needed to do was add the Proof Pixel to our site and app. Once it was on, Proof 'magically' showed up on our site. Proof university is also incredibly helpful in understanding how to maximize usage.. Review collected by and hosted on G2.com.

Nothing I disliked about utilizing Proof Pulse. The included A/B test and 14-day free trial helped me quickly decide whether staying as a subscriber was worth it...it is. Review collected by and hosted on G2.com.

I really like how it brings my page to life. I am working on something that isn't really being done in my vertical, and it helps to make it 'real' to new potential clients. It's one of the few things I feel like that would sway me in a buying decision besides a great offer or product.

The support was fantastic.

For context, I've left approximately 3 reviews for anything in the past 5 years. One of the reviews was for a company that I worked with and I wanted to leave a positive review after moving on. This product is fantastic. Review collected by and hosted on G2.com.

It was slightly difficult to get the integrations working, but...

Their support was one of the best experiences I've ever had with a virtual chat. Extremely personable, very helpful, and it didn't take them hardly any time at all to help me out. Review collected by and hosted on G2.com.

The best thing about Proof is the customer service!

I would consider myself a rookie digital marketer and so was very appreciative of all the help I received from the Proof support team.

They were able to help solve any issue I had and were very responsive whenever I reached out. Review collected by and hosted on G2.com.

The price is a little expensive, apart from that nothing to report Review collected by and hosted on G2.com.

Onboardigng was decent

They offer a 72-hour refund for charges if it's an oversight, but this doesn't address the gaps in their free trial practices Review collected by and hosted on G2.com.

The way they run their free trial - charges after expiry, payment notfications, cancellation process.

Customer support isn't that great.

I had signed up for a free trial in August. However, after exploring the tool I didn’t find it to be the right fit for what we needed at the time. So I put it on a back burner. Like any other SaaS product, they sent across a set of nurturing emails to get me to convert. The last of which was a reminder that it was the last day of my trial. Since there was no mention of being charged once the trial lapse, I didn't do anything. A little more than a month later I find out I have been charged twice -- Aug/ Sep, 129$ each time.

#1 Their email which says (Subject line: "Your free trial is going… going…") only talks about the trial expiring and not the charge that will be applied to the account.

#2 I did not receive any notification informing me of the expected payment deduction. This is standard practice for any susbscription service.

#3 Even after the payment was deducted for August, I did not receive any invoice or confirmation of the payment being deducted. Had I received this, I would have been able to ask for a correction/ refund right there.

#4 During my trial period, their follow-up emails were quick to spot the pixel code wasn't implemented and get me to do so. But after charging my account, there was little or no regard to check in on why I was paying charges for the highest subscription plan when the pixel code was still not implemented.

They cancelled my account but just refunded the fees for September since it was within their 72-hour refund period. Review collected by and hosted on G2.com.

Proof makes the integration with your CRM very easy even if you need to use Zapier to connect it. I use ActiveCampaign and it was a quick setup process. I also like the ability to link to a URL when someone clicks on the proof popover. Review collected by and hosted on G2.com.

It is a great tool but you will pay for it. The saying goes "you get what you pay for", well this is the superior tool for social proof and it isn't cheap but the idea is to more than make up for it with additional sales. Review collected by and hosted on G2.com.

I liked the concept and idea how being able to gather proof of purchase Review collected by and hosted on G2.com.

I didn't like service of the representatives. I joined proof and did not have luck installing the pixel on my website. I then PAID someone else to do this service. It still did not work. I reached out to customer service to schedule a call for support. I woman named Megan said she did not have any availability until the following week. I then received an email from Ryan offering to take the call since Megan was not available and then Ryan decided he would not take the call either. I was not disappointed that there was no availability that week but asked on numerous occasions if they would be willing to schedule a call and they would not do it. It was a waste of my time and money. I am disappointed they don't value their customers enough to help with technical issues. I do NOT recommend Review collected by and hosted on G2.com.

Proof does exactly what it's supposed to do - increases our conversion rate using social proof Review collected by and hosted on G2.com.

Nothing in particular! We're really happy with proof. Review collected by and hosted on G2.com.