--- title: Profitwatch Call Accounting Reviews meta_title: 'Profitwatch Call Accounting Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Profitwatch Call Accounting works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 3 scale: '5' date_modified: '2026-09-22' parent_category: name: Hospitality url: https://www.g2.com/categories/hospitality ---

Profitwatch Call Accounting Reviews & Product Details

Trusted by thousands of hotels for 30 years! Available on-premise or hosted, ProfitWatch Call Accounting software is an extremely user-friendly call accounting system that is preferred by most major hospitality clients. Profitwatch has built-in features to reduce liability, increase profitability, and decrease costs through advanced bill back, customer service tracking, and usage cost reduction tools. Offering seamless interface with any PBX and PMS model, ProfitWatch offers hotels, motels, casinos, resorts, spas, and cruise lines a powerful, simple solution to manage all their calls.

Seller

Metropolis Corp

Discussions

Profitwatch Call Accounting Community

Overview by

Sharon Harry (Better Analytics = Better Communication)

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G2 reviews are authentic and verified.

CB

Chris B.

UC Lead Network Engineer

Telecommunications

Small-Business (50 or fewer emp.)

12/13/2023

"Not only is the product amazing, the support staff is un-matched!"

5/5

What do you like best about Profitwatch Call Accounting?

The install is simple. The UI is easy to use and understand. The features and custom options make it our standard products across all of our hospitality clients. Review collected by and hosted on G2.com.

What do you dislike about Profitwatch Call Accounting?

It does have a learning curve if you are doing it yourself. But the support staff can install it all for you, so no real downside. I would suggest the PRO version if you want it to run properly after a system reboot, since the STD version will not run as a service. Review collected by and hosted on G2.com.

ML

Milko L.

Mid-Market (51-1000 emp.)

Originally submitted 11/2/2023

"Great product and great customer support"

4/5

What do you like best about Profitwatch Call Accounting?

User friendly program and great tech support Review collected by and hosted on G2.com.

What do you dislike about Profitwatch Call Accounting?

I'm very satisfied with the product so no dislikes as yet Review collected by and hosted on G2.com.

AH

Verified User in Hospitality

Enterprise (> 1000 emp.)

12/1/2023

"Profitwatch Call Accounting"

5/5

What do you like best about Profitwatch Call Accounting?

User friendly, easy navigation and amazing customer support when needed and highly knowledgeable technicians! Review collected by and hosted on G2.com.

What do you dislike about Profitwatch Call Accounting?

We been using product for about 15 yrs and they're a great fit for our organization Review collected by and hosted on G2.com.

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Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

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Categories on G2

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