--- title: Profi Reviews meta\_title: 'Profi Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 74 reviews by the users' company size, role or industry to find out how Profi works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 74 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 --- ### Profi Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Profi to be **exceptionally easy to use** , benefiting from great support and a user-friendly design. [(6 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1095580&qs=pros-and-cons#reviews) Users praise the **exceptional customer support** from Profi, highlighting the team's responsiveness and helpfulness throughout onboarding and updates. [(5 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094485&qs=pros-and-cons#reviews) Users appreciate the **excellent support** and **customizable features** of Profi, making it a valuable coaching platform. [(5 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094707&qs=pros-and-cons#reviews) Users value the **all-in-one solution** of Profi, simplifying program management with seamless integration and excellent support. [(4 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1095899&qs=pros-and-cons#reviews) Users love that Profi is **intuitive and easy to use** , streamlining the management of personal development programs effortlessly. [(4 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094367&qs=pros-and-cons#reviews) Users find the **limited features** of Profi frustrating, especially regarding customization and assessment question ordering. [(2 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1096381&qs=pros-and-cons#reviews) Users find the lack of **telephone support** challenging, relying on email and occasional Zoom calls for assistance. [(1 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1989878&qs=pros-and-cons#reviews) Users desire more **customization options** in Profi, especially for branding and profile links, to enhance their experience. [(1 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094915&qs=pros-and-cons#reviews) Users express frustration over the **lack of re-ordering questions** in assessments, though support indicates it may be added soon. [(1 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094171&qs=pros-and-cons#reviews) Users desire more **customization options** in Profi, particularly for branding and profile links, to enhance their experience. [(1 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1093864&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Profi ##### 1. Ease of Use Users find Profi to be **exceptionally easy to use** , benefiting from great support and a user-friendly design. [ See 6 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1095580&qs=pros-and-cons#reviews) See Related User Reviews ![Lisa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa A.") LA Lisa A. Small-Business (50 or fewer emp.) 4.5/5 "Scheduling & Software upgrades, Customer Support/Onboarding team" What do you like about Profi? The new software upgrades recently released are working great for our team! I love the ability to see how many members are enrolled in which packages AV adam v. Small-Business (50 or fewer emp.) 5.0/5 "Cleanest, easiest to use coaching software I've tried." What do you like about Profi? Its honestly, just so clean. It sets you up for success right out of the box. The user is experience is clean and it does everything I need it to. Fro ##### 2. Customer Support Users praise the **exceptional customer support** from Profi, highlighting the team's responsiveness and helpfulness throughout onboarding and updates. [ See 5 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094485&qs=pros-and-cons#reviews) See Related User Reviews ![Lisa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa A.") LA Lisa A. Small-Business (50 or fewer emp.) 4.5/5 "Scheduling & Software upgrades, Customer Support/Onboarding team" What do you like about Profi? The new software upgrades recently released are working great for our team! I love the ability to see how many members are enrolled in which packages ![Maggie Scott C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maggie Scott C.") MC Maggie Scott C. Small-Business (50 or fewer emp.) 5.0/5 "Very user friendly" What do you like about Profi? Profi has been very easy to use and their support team has been amazing. They are very quick to respond. I like the automoations with forms and the si ##### 3. Features Users appreciate the **excellent support** and **customizable features** of Profi, making it a valuable coaching platform. [ See 5 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094707&qs=pros-and-cons#reviews) See Related User Reviews ![Lisa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa A.") LA Lisa A. Small-Business (50 or fewer emp.) 4.5/5 "Scheduling & Software upgrades, Customer Support/Onboarding team" What do you like about Profi? The new software upgrades recently released are working great for our team! I love the ability to see how many members are enrolled in which packages AV adam v. Small-Business (50 or fewer emp.) 5.0/5 "Cleanest, easiest to use coaching software I've tried." What do you like about Profi? Its honestly, just so clean. It sets you up for success right out of the box. The user is experience is clean and it does everything I need it to. Fro ##### 4. All-in-one Solution Users value the **all-in-one solution** of Profi, simplifying program management with seamless integration and excellent support. [ See 4 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1095899&qs=pros-and-cons#reviews) See Related User Reviews ![Lisa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa A.") LA Lisa A. Small-Business (50 or fewer emp.) 4.5/5 "Scheduling & Software upgrades, Customer Support/Onboarding team" What do you like about Profi? The new software upgrades recently released are working great for our team! I love the ability to see how many members are enrolled in which packages AV adam v. Small-Business (50 or fewer emp.) 5.0/5 "Cleanest, easiest to use coaching software I've tried." What do you like about Profi? Its honestly, just so clean. It sets you up for success right out of the box. The user is experience is clean and it does everything I need it to. Fro ##### 5. Intuitive Users love that Profi is **intuitive and easy to use** , streamlining the management of personal development programs effortlessly. [ See 4 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094367&qs=pros-and-cons#reviews) See Related User Reviews ![Lisa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa A.") LA Lisa A. Small-Business (50 or fewer emp.) 4.5/5 "Scheduling & Software upgrades, Customer Support/Onboarding team" What do you like about Profi? The new software upgrades recently released are working great for our team! I love the ability to see how many members are enrolled in which packages AV adam v. Small-Business (50 or fewer emp.) 5.0/5 "Cleanest, easiest to use coaching software I've tried." What do you like about Profi? Its honestly, just so clean. It sets you up for success right out of the box. The user is experience is clean and it does everything I need it to. Fro ### 5 Cons or Disadvantages of Profi ##### 1. Limited Features Users find the **limited features** of Profi frustrating, especially regarding customization and assessment question ordering. [ See 2 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1096381&qs=pros-and-cons#reviews) See Related User Reviews AV adam v. Small-Business (50 or fewer emp.) 5.0/5 "Cleanest, easiest to use coaching software I've tried." What do you dislike about Profi? I wish it was a touch more robust in the branding department and customization. I don't love the outside url for my profile link, but honestly the sof ![Alla K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alla K.") AK Alla K. Mid-Market (51-1000 emp.) 5.0/5 "Excellent app for coaching our internal team" What do you dislike about Profi? Just one thing. The inability to re-order questions in assessments is frustrating but one of the Profi's support team members promised to me they will ##### 2. Call Issues Users find the lack of **telephone support** challenging, relying on email and occasional Zoom calls for assistance. [ See 1 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1989878&qs=pros-and-cons#reviews) See Related User Reviews ![James D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James D.") JD James D. Small-Business (50 or fewer emp.) 5.0/5 "Profi a wonderful company to work with" What do you dislike about Profi? One area that can be a struggle is they don't have telephone support so everything is email although they'll hop onto a Zoom call really fast if you n ##### 3. Lack of Customization Users desire more **customization options** in Profi, especially for branding and profile links, to enhance their experience. [ See 1 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094915&qs=pros-and-cons#reviews) See Related User Reviews AV adam v. Small-Business (50 or fewer emp.) 5.0/5 "Cleanest, easiest to use coaching software I've tried." What do you dislike about Profi? I wish it was a touch more robust in the branding department and customization. I don't love the outside url for my profile link, but honestly the sof ##### 4. Lack of Features Users express frustration over the **lack of re-ordering questions** in assessments, though support indicates it may be added soon. [ See 1 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094171&qs=pros-and-cons#reviews) See Related User Reviews ![Alla K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alla K.") AK Alla K. Mid-Market (51-1000 emp.) 5.0/5 "Excellent app for coaching our internal team" What do you dislike about Profi? Just one thing. The inability to re-order questions in assessments is frustrating but one of the Profi's support team members promised to me they will ##### 5. Limited Customization Users desire more **customization options** in Profi, particularly for branding and profile links, to enhance their experience. [ See 1 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1093864&qs=pros-and-cons#reviews) See Related User Reviews AV adam v. Small-Business (50 or fewer emp.) 5.0/5 "Cleanest, easiest to use coaching software I've tried." What do you dislike about Profi? I wish it was a touch more robust in the branding department and customization. I don't love the outside url for my profile link, but honestly the sof ## Top-Rated Alternatives [ ![SuiteDash](https://images.g2crowd.com/uploads/product/hd_favicon/71e0f65e9bc5d566c8121c6280bb8c0d/suitedash.svg "SuiteDash") SuiteDash 4.8/5(618) ](https://www.g2.com/products/suitedash/reviews) [ ![Simply.Coach](https://images.g2crowd.com/uploads/product/hd_favicon/813c6ae143ee5c096bc37d7fcf1ca9b8/simply-coach.svg "Simply.Coach") Simply.Coach 4.8/5(155) ](https://www.g2.com/products/simply-coach/reviews) [ ![Speexx](https://images.g2crowd.com/uploads/product/hd_favicon/b4d7d9a5355280dcf860da24b6d7c1eb/speexx.svg "Speexx") Speexx 4.6/5(868) ](https://www.g2.com/products/speexx/reviews) [ View All Alternatives ](https://www.g2.com/products/profi/competitors/alternatives) ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 7/27/2020 "Excellent Platform and Getting Better By The Day" 5/5 What do you like best about Profi? It's designed with the needs of coaches and coaching orgs in mind. It's powerful, flexible, and reliable. It has all of the features I need (billing, scheduling, journaling, e-courses, individual and group secure video chat that is even HIPAA compliant) and many I didn't know I needed until I saw them! Review collected by and hosted on G2.com. What do you dislike about Profi? It took a couple minutes to figure out how to use it. But when I emailed them, they got back to me quickly and helped and said that their onboarding process was being revised and going back up in a week. This was months ago, so I imagine it's solved by now. Not that it was a big deal anyway Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? awarenow has made it that I don't have to hire a part-time admin, which I was thinking I would have to do. Also, my brand looks and feels more professional being under awarenow. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Alexey I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexey I.") AI Alexey I. Small-Business (50 or fewer emp.) 12/24/2020 "Love this SaaS for coaches" 5/5 What do you like best about Profi? Calendar CRM Integrations Built-in Calls Review collected by and hosted on G2.com. What do you dislike about Profi? Design uplift would be nice Custom automated messages Review collected by and hosted on G2.com. Recommendations to others considering Profi: Try it, it's free and you can see how it works! Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? Full-stack coaching Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Chiara B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chiara B.") CB Chiara B. Guidance Small-Business (50 or fewer emp.) 7/29/2020 "User-friendly and safe" 5/5 What do you like best about Profi? I like that conversations with clients occur in a safe and secure setting, and overall all the features are well designed and useful. Review collected by and hosted on G2.com. What do you dislike about Profi? There's nothing I dislike, but I look forward to seeing new features! Review collected by and hosted on G2.com. Recommendations to others considering Profi: You can try for free, and you'll see how excellent the service is. Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? It has all the tools coaches need in one place, so it saves time and money. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Professional Training & Coaching](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Professional Training & Coaching") UP Verified User in Professional Training & Coaching Small-Business (50 or fewer emp.) 7/28/2020 "Very pleasant experience" 5/5 What do you like best about Profi? I guess I can label myself as a 'pro' user as I use the platform for everything from booking a session to selling my course. It's super easy to use and has got a very intuitive interface which is rare to find. The support is also very helpful. Review collected by and hosted on G2.com. What do you dislike about Profi? Nothing at this point, but I'm missing the ability to run webinars for my audience. Their team says this feature is coming soon though. Review collected by and hosted on G2.com. Recommendations to others considering Profi: If you want to grow your coaching practice, just give it a try as it's free to get started. Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? dsa Review collected by and hosted on G2.com. 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