--- title: Profi Reviews meta_title: 'Profi Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 74 reviews by the users' company size, role or industry to find out how Profi works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 74 scale: '5' date_modified: '2026-09-28' parent_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 ---

Profi Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the ease of use of Profi, highlighting its intuitive design and excellent support from the team. (6 mentions)
Users commend the exceptional customer support from Profi, highlighting dedicated assistance and prompt responses during onboarding. (5 mentions)
Users love the comprehensive features of Profi, including customizable coaching programs and outstanding support during onboarding. (5 mentions)
Users praise the all-in-one solution of Profi, streamlining tools and enhancing management for coaching programs. (4 mentions)
Users find Profi's interface intuitive, allowing easy navigation and seamless integration of various coaching tools and resources. (4 mentions)
Users find the limited features of Profi frustrating, especially regarding branding and assessment customization. (2 mentions)
Users report challenges due to the lack of telephone support, relying solely on email for assistance instead. (1 mentions)
Users desire more customization options in Profi, feeling limited by the current branding and profile link setup. (1 mentions)
Users find the lack of features like question re-ordering frustrating, but improvements are promised by support. (1 mentions)
Users note limited customization options, wishing for more robust branding features despite appreciating the software's overall quality. (1 mentions)

5 Pros or Advantages of Profi

5 Cons or Disadvantages of Profi

Suren A.
SA
Suren A.
CEO
Mid-Market (51-1000 emp.)
"I got my time and focus back"
5/5
What do you like best about Profi?

I was a bit hesitant to sign up to awarenow because I did not know much about the company before I found it. I am happy with the choice. Awarenow team (I work with Andrew and Paul) has been very hands-on working with my team on ensuring our success through the initial stages to the launch and overall support. They are constantly engaging us and include us in the design process which I really enjoy. Overall I am very satisfied with the product, experience, and approach. We used to waste a tremendous amount of time and resources on stitching solutions to work how we wanted them to make and making this switch was a dealbreaker for our business. Review collected by and hosted on G2.com.

What do you dislike about Profi?

There are certain features that awarenow was missing that we needed (I don't know if many other companies need them), but the team has been very responsive in providing customizations. No downsides, it's an outstanding product and effort. Review collected by and hosted on G2.com.

Angela Kristen T.
AT
Angela Kristen T.
Founder & Creator | Real Estate Coach, Trainer & Leadership Consultant | The Rooted Agent Method
Small-Business (50 or fewer emp.)
"Exactly What I Needed!"
5/5
What do you like best about Profi?

Awarenow offered me so many features, I changed my entire business model around it. It took me from idea for a small business to a solid plan for a global organization. We’re operating with members in several different countries now and it’s all thanks to awarenow! Review collected by and hosted on G2.com.

What do you dislike about Profi?

Nothing to say but great things. We’re all very happy with it. Review collected by and hosted on G2.com.

Ruby V.
RV
Ruby V.
Solution Architect
Small-Business (50 or fewer emp.)
"A great all-in-one coaching and online learning platform"
5/5
What do you like best about Profi?

awarenow is an all-in-one platform that supports both synchronous (live) sessions and asynchronous learning. On top of that, it also provides payment gateways. It also has a nice and modern User Interface and User Experience. Review collected by and hosted on G2.com.

What do you dislike about Profi?

Some of the features are still in development by the time I wrote this review, such as screen sharing for live sessions, CNAME, integration with Peerboard, etc. But they will deliver those features this year. Review collected by and hosted on G2.com.

Joan D.
JD
Joan D.
Freelance Virtual Assistant
Small-Business (50 or fewer emp.)
"Definitely worth every penny to invest in"
5/5
What do you like best about Profi?

Awarenow has the easiest-to-understand dashboard and a straightforward user interface so far from the other platforms I've been to before. Review collected by and hosted on G2.com.

What do you dislike about Profi?

In a span of using it for 6 months now, I haven't found any Cons yet and enjoying using the platform considerably. Review collected by and hosted on G2.com.

Marisol C.
MC
Marisol C.
Transformational Coach
Small-Business (50 or fewer emp.)
"Awarenow makes everything easier!"
5/5
What do you like best about Profi?

I love the automation of Awarenow with the emails and followups as well as the text message feature that allows clients to be reminded of sessions. I also like how clean and professional the software presents. I received feedback from a client that thought the website portal was really nice and professional. Review collected by and hosted on G2.com.

What do you dislike about Profi?

I don't have any dislikes but would recommend some more features and integrations that would only enhance the experience. Review collected by and hosted on G2.com.

Jesus Angelo S.
JS
Jesus Angelo S.
Consultant
Small-Business (50 or fewer emp.)
"One-stop coaching business solution"
4/5
What do you like best about Profi?

I appreciated the features, especially the integration with 3rd party apps that extended the app's functionality. Review collected by and hosted on G2.com.

What do you dislike about Profi?

I often had to adjust my business processes to the software. I would have preferred the software to be more malleable to fit my business practices. Review collected by and hosted on G2.com.

Kate M.
KM
Kate M.
Marketing
Information Technology and Services
Small-Business (50 or fewer emp.)
"Great product"
5/5
What do you like best about Profi?

Great product, finally there is an all-in-one solution, so I don't play engineer anymore! I've been absolutely loving my experience with awarenow, they are very responsive, the product makes me feel great and my clients say they enjoy how simple and efficient our work became since I moved to awarenow. They are truly listening to their customers, constantly growing and engaging with me. I really love this product. It was not an easy decision to make but I am very happy to chose awarenow. Review collected by and hosted on G2.com.

What do you dislike about Profi?

I wish I found them earlier, I wouldn't lose high-ticket clients because of lost data in another tool. As for awarenow, no cons that I am aware of so far. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
CM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great coaching management and delivery solution!"
5/5
What do you like best about Profi?

The built-in scheduling and video conferencing really accelerate productivity Review collected by and hosted on G2.com.

What do you dislike about Profi?

Not really a con but would always like to see even more third-party app/tool integrations Review collected by and hosted on G2.com.

ira b.
IB
ira b.
PR
Small-Business (50 or fewer emp.)
"Perfect business solution"
5/5
What do you like best about Profi?

I like that this platform completely replaces the assistants. It allows me to plan classes, schedule and perform all the routine processes that simply cannot be kept in my head. It is very easy to use, with an intuitive interface. It's much more convenient to schedule the training when everything is automated and in one place. I can focus on the content of the courses rather than waste time on organizational issues. Review collected by and hosted on G2.com.

What do you dislike about Profi?

I can't say that I had problems. If there are any questions, their attentive and responsive technical support will always quickly help to deal with them. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Like Having a Virtual Assistant!"
5/5
What do you like best about Profi?

I was impressed to see how quick and easy it was to get started with the platform considering all that it does. It has helped tremendously in streamlining my workflow and increasing my efficiency. The customer support team is outstanding too! Review collected by and hosted on G2.com.

What do you dislike about Profi?

None that I can think of so far. So far everything has exceeded my expectations. Review collected by and hosted on G2.com.