--- title: Profi Reviews meta_title: 'Profi Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 74 reviews by the users' company size, role or industry to find out how Profi works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 74 scale: '5' date_modified: '2026-09-28' parent_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 ---

Profi Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the ease of use of Profi, highlighting its intuitive design and excellent support from the team. (6 mentions)
Users commend the exceptional customer support from Profi, highlighting dedicated assistance and prompt responses during onboarding. (5 mentions)
Users love the comprehensive features of Profi, including customizable coaching programs and outstanding support during onboarding. (5 mentions)
Users praise the all-in-one solution of Profi, streamlining tools and enhancing management for coaching programs. (4 mentions)
Users find Profi's interface intuitive, allowing easy navigation and seamless integration of various coaching tools and resources. (4 mentions)
Users find the limited features of Profi frustrating, especially regarding branding and assessment customization. (2 mentions)
Users report challenges due to the lack of telephone support, relying solely on email for assistance instead. (1 mentions)
Users desire more customization options in Profi, feeling limited by the current branding and profile link setup. (1 mentions)
Users find the lack of features like question re-ordering frustrating, but improvements are promised by support. (1 mentions)
Users note limited customization options, wishing for more robust branding features despite appreciating the software's overall quality. (1 mentions)

5 Pros or Advantages of Profi

5 Cons or Disadvantages of Profi

JL
Jodi L.
Jodi LeBlanc
Small-Business (50 or fewer emp.)
"Professional, HIPAA compliant and alleviates the need for multiple pieces of software"
5/5
What do you like best about Profi?

You can provide services, courses and provide a membership all in one place. Secure messaging and HIPAA compliant video calls. Review collected by and hosted on G2.com.

What do you dislike about Profi?

I'd like to see a bit more build out of group membership features but that isn't needed by everyone. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
CF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Effectively manage your coaching business"
5/5
What do you like best about Profi?

Profi gives you a single dashboard and client management system to effectively track progress and keep your bookings, notes and systems all in one place Review collected by and hosted on G2.com.

What do you dislike about Profi?

Wishing it had a CRM to manage all the customer details, email sequences and replies Review collected by and hosted on G2.com.

Joy M.
JM
Joy M.
Business & Self-Development Coach
Small-Business (50 or fewer emp.)
"I’m enjoying Profi so far!"
5/5
What do you like best about Profi?

I enjoy the way the platform allows me to set up my services. Review collected by and hosted on G2.com.

What do you dislike about Profi?

When I extend my availability beyond four hours, my book now page flashes/ glitches when I attempt to access it from a mobile device. Review collected by and hosted on G2.com.

Anton B.
AB
Anton B.
accountant
Small-Business (50 or fewer emp.)
"Great courses solution with Zapier integration"
5/5
What do you like best about Profi?

Lovely UI, program/course features, advanced Zapier integration Review collected by and hosted on G2.com.

What do you dislike about Profi?

Pricing is a little too high considering we aren't using all the Profi features (we utilize our own platform for scheduling and meetings) Review collected by and hosted on G2.com.

Verified User in Computer Software
IC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Coaching&Training layer"
5/5
What do you like best about Profi?

- Scheduling, courses, collaboration features

- Marketplace to match our customers with hiring assistants

- Onboarding and implementation were very smooth

- Superb customer service Review collected by and hosted on G2.com.

What do you dislike about Profi?

Custom filtering options in the marketplace would be really nice Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Portal that makes me and my clients happy"
5/5
What do you like best about Profi?

- User interface looks very pleasant and intuitive

- My clients have their own dedicated portal where they can message me, schedule our next session or go through the training materials I've created for them on Profi.

- Processing client payments and withdrawing is super easy by connecting Stripe (I think there's also a Paypal option) Review collected by and hosted on G2.com.

What do you dislike about Profi?

More branding options would be very nice to have - I want my clients to feel like it's my branded platform, not Profi. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Course platform I've been searching for"
5/5
What do you like best about Profi?

Course creation and distribution, ability to charge customers for premium programs, scalable pricing plans. I really liked client progress tracking and automatic notifications for clients to complete course modules. Review collected by and hosted on G2.com.

What do you dislike about Profi?

True white-labeling is only available on the Corporate plan Review collected by and hosted on G2.com.

Seth D.
SD
Seth D.
Adult Sleep Coach
Small-Business (50 or fewer emp.)
"The complete coaching management tool I've been looking for"
5/5
What do you like best about Profi?

As a coach, I have been looking for a platform that can help me keep all or most of my coaching process in one place. And awarenow is the closest tool I've found by far. Awarenow helps me with everything from scheduling sessions to managing client information, from providing clients with intake forms to hosting video calls. Review collected by and hosted on G2.com.

What do you dislike about Profi?

There is nothing I dislike, just features that I am looking forward to seeing added. I think the CRM-like system could be more detailed, the appointment scheduler could use more features, and there could be more integrations. But from what I've seen, the roadmap has everything I could possibly ask for, and the team is very responsive. A member of their team took 30 minutes to explore my company's use cases, listen to my suggestions, and truly understand how I would like to use awarenow for my business. Review collected by and hosted on G2.com.

Mihai D.
MD
Mihai D.
Indie Founder / Gringo Vibe Coder
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Gives my heart the technology it needs"
5/5
What do you like best about Profi?

If you need more speed (in reaching your deserved and desired level of success) you need more clarity on what you want to do. Awarenow.io helps you tremendously with that because it provides all the tools and proven models that allow you and your business as a coach, guide, practitioner be it in holistic areas or in business/marketing/finance/law/content creating ones, all packaged in a nifty platform that is optimized for speed and to maximize discoverability of humans who can help other humans help themselves. With ambitious teams and a multi-cultural European/American team of conscious heart-led entrepreneurs, awarenow.io connects the dots between intention and manifestation, between questions and answers that help you grow and operating from a frequency of growth, abundance, balance, kindness, alignment, and love. Something we deeply need in these challenging times. Review collected by and hosted on G2.com.

What do you dislike about Profi?

that you are not on the platform already Review collected by and hosted on G2.com.

MK
Michael K.
Small-Business (50 or fewer emp.)
"Add value and improve productivity with this platform designed for coaches and consultants"
5/5
What do you like best about Profi?

Awarenow has done all the hard work integrating the functionality we require to manage a community of Innovation Experts. This enables us to concentrate on supporting our experts and their clients. The support provided by the Awarenow team is responsive and constructive. The team are keen to work with us to fix any issues and explore improvements. It is a collaborative relationship which has accelerated our business development. Review collected by and hosted on G2.com.

What do you dislike about Profi?

Awarenow encourage feedback but sometimes there are too many options to connect with the support team and keep track of responses. A simplified means of tracking fixes, improvements and all the great supporting information may help. Review collected by and hosted on G2.com.