--- title: Profi Reviews meta\_title: 'Profi Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 74 reviews by the users' company size, role or industry to find out how Profi works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 74 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 --- ### Profi Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Profi to be **exceptionally easy to use** , benefiting from great support and a user-friendly design. [(6 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1095580&qs=pros-and-cons#reviews) Users praise the **exceptional customer support** from Profi, highlighting the team's responsiveness and helpfulness throughout onboarding and updates. [(5 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094485&qs=pros-and-cons#reviews) Users appreciate the **excellent support** and **customizable features** of Profi, making it a valuable coaching platform. [(5 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094707&qs=pros-and-cons#reviews) Users value the **all-in-one solution** of Profi, simplifying program management with seamless integration and excellent support. [(4 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1095899&qs=pros-and-cons#reviews) Users love that Profi is **intuitive and easy to use** , streamlining the management of personal development programs effortlessly. [(4 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094367&qs=pros-and-cons#reviews) Users find the **limited features** of Profi frustrating, especially regarding customization and assessment question ordering. [(2 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1096381&qs=pros-and-cons#reviews) Users find the lack of **telephone support** challenging, relying on email and occasional Zoom calls for assistance. [(1 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1989878&qs=pros-and-cons#reviews) Users desire more **customization options** in Profi, especially for branding and profile links, to enhance their experience. [(1 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094915&qs=pros-and-cons#reviews) Users express frustration over the **lack of re-ordering questions** in assessments, though support indicates it may be added soon. [(1 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094171&qs=pros-and-cons#reviews) Users desire more **customization options** in Profi, particularly for branding and profile links, to enhance their experience. [(1 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1093864&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Profi ##### 1. Ease of Use Users find Profi to be **exceptionally easy to use** , benefiting from great support and a user-friendly design. [ See 6 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1095580&qs=pros-and-cons#reviews) See Related User Reviews ![Lisa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa A.") LA Lisa A. Small-Business (50 or fewer emp.) 4.5/5 "Scheduling & Software upgrades, Customer Support/Onboarding team" What do you like about Profi? The new software upgrades recently released are working great for our team! I love the ability to see how many members are enrolled in which packages AV adam v. Small-Business (50 or fewer emp.) 5.0/5 "Cleanest, easiest to use coaching software I've tried." What do you like about Profi? Its honestly, just so clean. It sets you up for success right out of the box. The user is experience is clean and it does everything I need it to. Fro ##### 2. Customer Support Users praise the **exceptional customer support** from Profi, highlighting the team's responsiveness and helpfulness throughout onboarding and updates. [ See 5 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094485&qs=pros-and-cons#reviews) See Related User Reviews ![Lisa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa A.") LA Lisa A. Small-Business (50 or fewer emp.) 4.5/5 "Scheduling & Software upgrades, Customer Support/Onboarding team" What do you like about Profi? The new software upgrades recently released are working great for our team! I love the ability to see how many members are enrolled in which packages ![Maggie Scott C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maggie Scott C.") MC Maggie Scott C. Small-Business (50 or fewer emp.) 5.0/5 "Very user friendly" What do you like about Profi? Profi has been very easy to use and their support team has been amazing. They are very quick to respond. I like the automoations with forms and the si ##### 3. Features Users appreciate the **excellent support** and **customizable features** of Profi, making it a valuable coaching platform. [ See 5 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094707&qs=pros-and-cons#reviews) See Related User Reviews ![Lisa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa A.") LA Lisa A. Small-Business (50 or fewer emp.) 4.5/5 "Scheduling & Software upgrades, Customer Support/Onboarding team" What do you like about Profi? The new software upgrades recently released are working great for our team! I love the ability to see how many members are enrolled in which packages AV adam v. Small-Business (50 or fewer emp.) 5.0/5 "Cleanest, easiest to use coaching software I've tried." What do you like about Profi? Its honestly, just so clean. It sets you up for success right out of the box. The user is experience is clean and it does everything I need it to. Fro ##### 4. All-in-one Solution Users value the **all-in-one solution** of Profi, simplifying program management with seamless integration and excellent support. [ See 4 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1095899&qs=pros-and-cons#reviews) See Related User Reviews ![Lisa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa A.") LA Lisa A. Small-Business (50 or fewer emp.) 4.5/5 "Scheduling & Software upgrades, Customer Support/Onboarding team" What do you like about Profi? The new software upgrades recently released are working great for our team! I love the ability to see how many members are enrolled in which packages AV adam v. Small-Business (50 or fewer emp.) 5.0/5 "Cleanest, easiest to use coaching software I've tried." What do you like about Profi? Its honestly, just so clean. It sets you up for success right out of the box. The user is experience is clean and it does everything I need it to. Fro ##### 5. Intuitive Users love that Profi is **intuitive and easy to use** , streamlining the management of personal development programs effortlessly. [ See 4 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094367&qs=pros-and-cons#reviews) See Related User Reviews ![Lisa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa A.") LA Lisa A. Small-Business (50 or fewer emp.) 4.5/5 "Scheduling & Software upgrades, Customer Support/Onboarding team" What do you like about Profi? The new software upgrades recently released are working great for our team! I love the ability to see how many members are enrolled in which packages AV adam v. Small-Business (50 or fewer emp.) 5.0/5 "Cleanest, easiest to use coaching software I've tried." What do you like about Profi? Its honestly, just so clean. It sets you up for success right out of the box. The user is experience is clean and it does everything I need it to. Fro ### 5 Cons or Disadvantages of Profi ##### 1. Limited Features Users find the **limited features** of Profi frustrating, especially regarding customization and assessment question ordering. [ See 2 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1096381&qs=pros-and-cons#reviews) See Related User Reviews AV adam v. Small-Business (50 or fewer emp.) 5.0/5 "Cleanest, easiest to use coaching software I've tried." What do you dislike about Profi? I wish it was a touch more robust in the branding department and customization. I don't love the outside url for my profile link, but honestly the sof ![Alla K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alla K.") AK Alla K. Mid-Market (51-1000 emp.) 5.0/5 "Excellent app for coaching our internal team" What do you dislike about Profi? Just one thing. The inability to re-order questions in assessments is frustrating but one of the Profi's support team members promised to me they will ##### 2. Call Issues Users find the lack of **telephone support** challenging, relying on email and occasional Zoom calls for assistance. [ See 1 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1989878&qs=pros-and-cons#reviews) See Related User Reviews ![James D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James D.") JD James D. Small-Business (50 or fewer emp.) 5.0/5 "Profi a wonderful company to work with" What do you dislike about Profi? One area that can be a struggle is they don't have telephone support so everything is email although they'll hop onto a Zoom call really fast if you n ##### 3. Lack of Customization Users desire more **customization options** in Profi, especially for branding and profile links, to enhance their experience. [ See 1 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094915&qs=pros-and-cons#reviews) See Related User Reviews AV adam v. Small-Business (50 or fewer emp.) 5.0/5 "Cleanest, easiest to use coaching software I've tried." What do you dislike about Profi? I wish it was a touch more robust in the branding department and customization. I don't love the outside url for my profile link, but honestly the sof ##### 4. Lack of Features Users express frustration over the **lack of re-ordering questions** in assessments, though support indicates it may be added soon. [ See 1 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094171&qs=pros-and-cons#reviews) See Related User Reviews ![Alla K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alla K.") AK Alla K. Mid-Market (51-1000 emp.) 5.0/5 "Excellent app for coaching our internal team" What do you dislike about Profi? Just one thing. The inability to re-order questions in assessments is frustrating but one of the Profi's support team members promised to me they will ##### 5. Limited Customization Users desire more **customization options** in Profi, particularly for branding and profile links, to enhance their experience. [ See 1 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1093864&qs=pros-and-cons#reviews) See Related User Reviews AV adam v. Small-Business (50 or fewer emp.) 5.0/5 "Cleanest, easiest to use coaching software I've tried." What do you dislike about Profi? I wish it was a touch more robust in the branding department and customization. I don't love the outside url for my profile link, but honestly the sof ## Top-Rated Alternatives [ ![SuiteDash](https://images.g2crowd.com/uploads/product/hd_favicon/71e0f65e9bc5d566c8121c6280bb8c0d/suitedash.svg "SuiteDash") SuiteDash 4.8/5(618) ](https://www.g2.com/products/suitedash/reviews) [ ![Simply.Coach](https://images.g2crowd.com/uploads/product/hd_favicon/813c6ae143ee5c096bc37d7fcf1ca9b8/simply-coach.svg "Simply.Coach") Simply.Coach 4.8/5(155) ](https://www.g2.com/products/simply-coach/reviews) [ ![Speexx](https://images.g2crowd.com/uploads/product/hd_favicon/b4d7d9a5355280dcf860da24b6d7c1eb/speexx.svg "Speexx") Speexx 4.6/5(868) ](https://www.g2.com/products/speexx/reviews) [ View All Alternatives ](https://www.g2.com/products/profi/competitors/alternatives) SD Süleyman D. Founder Small-Business (50 or fewer emp.) 6/21/2022 "Easy to use platform with all the features you need, no more, no less" 5/5 What do you like best about Profi? It has all the features needed to run a coaching or consulting business. And the best part, everything is built-in: - Calendar - Video conferencing - Client management - Messaging - Courses - Forms and quizzes - Blogs Review collected by and hosted on G2.com. What do you dislike about Profi? Custom domains. This is not a con actually because it's on the roadmap. I just can't wait to see it delivered. Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? It's an easy-to-use platform that helps you focus on what matters to you: Do your job and take care of your clients. No need to hassle with upkeep and maintenance, keep themes, and plugins updated, try to solve plugin conflicts, server errors, SSL expirations etc. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources") CH Verified User in Human Resources Small-Business (50 or fewer emp.) 5/22/2022 "An All-In-1 Platform Every Coach Must Have" 5/5 What do you like best about Profi? A tool that I'd use right from allowing my potential clients to book for a chemistry meeting, to considering different coaching packages, to payments and when after they've started, messaging, e-learning etc. Literally, everything in 1 place for my clients the entire life cycle from sales to completion of program. Review collected by and hosted on G2.com. What do you dislike about Profi? Nothing to dislike. It would be really really nice to have the following to sweeten the tool even more! if possible :) - include a certificate of completion for specific courses - link to icalendar - show maximum 30 days in advance for bookings. - allow embed code on blog pages Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? I use it EVERYDAY!!! Single source of truth for all my coaching clients from booked meetings, rescheduling, messaging, file uploads to e-learning & blog functions and group chats. My clients know where to find me and also past programs they've taken with me. Review collected by and hosted on G2.com. Show More Response from Customer Success team of Profi [Editedit](https://www.g2.com/survey_responses/profi-review-6647280/official_response/edit) Thanks so much for your awesome feedback! All the enhancements you've mentioned are on the roadmap - we'll definitely let you know once they are available inside the platform. Current UserValidated ReviewerSource: Organic ![Olga M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Olga M.") OM Olga M. Founder and CEO Small-Business (50 or fewer emp.) 6/1/2022 "Modern coaching app that nails 1:1 client workflows" 5/5 What do you like best about Profi? I only use individual client session features and Profi is excellent at those. I love the simple modern Profi interface! Review collected by and hosted on G2.com. What do you dislike about Profi? More advanced goal and progress tracking features and reports to send to clients would be great additions Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? I've recently added coaching services to my range of offerings and have just 4 coaching clients. I needed a reliable coaching app allowing me to schedule individual sessions, accept payments, create and share notes with clients and track their progress with forms. Out of all the alternatives I've reviewed, Profi was the best one because: a) it covers all my needs; b) it has a pleasant UX/UI; c) my clients find it easy to use. If you're a solo coach, I'd definitely recommend checking out Profi, at least on a free trial. Review collected by and hosted on G2.com. Show More 5/22/2025 Validated ReviewerSource: Organic ![Daniil S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniil S.") DS Daniil S. Digital Marketing Specialist Small-Business (50 or fewer emp.) 5/31/2022 "Almost perfect coaching toolset" 4.5/5 What do you like best about Profi? - Team coaching/booking widget allowing customers to book with any of our coaches - Managing & (re-)assigning clients to team members in a few clicks - Ability to see our coaching team schedule and manage it for them in a centralized manner. Review collected by and hosted on G2.com. What do you dislike about Profi? I'd like to see group coaching sessions option in programs - there are workarounds, but those create unnecessary booking process complications for our clients, which isn't ideal. I'm relieved this feature is coming later this year. At least, that's what the Profi support team told me via chat. Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? Our team's feedback is that Profi's toolset helps us streamline the coaching process for new companies on how to use our solution, which should result in hours saved per week. We're still in our free trial, though. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Valerie T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valerie T.") VT Valerie T. Digital Marketer Small-Business (50 or fewer emp.) 6/14/2022 "Courses and 1:1 sessions for customer onboarding" 5/5 What do you like best about Profi? 1. Learning path allowing to combine self-paced courses and 1:1 training meetings in one onboarding program 2. Progress tracking tools showing at which stage of a program customers are currently yet and sending automatic nudges to push them to complete a program Review collected by and hosted on G2.com. What do you dislike about Profi? None! I wish I came across Profi years ago! Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? We've had to use 3 different tools before Profi and tracking customer onboarding progress was a big challenge. With Profi, we can now easily tell if a customer has received all the necessary training for onboarding or not. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ekaterina K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ekaterina K.") EK Ekaterina K. Partner manager Small-Business (50 or fewer emp.) 5/31/2022 "Coaching and progress tracking system" 4.5/5 What do you like best about Profi? "\* all-in-one \* booking widget with all meeting types and internal coaches and managers available for booking in one place \* rating system for our coaches \* goal tracking and note sharing for both sides, coaches and coachees" Review collected by and hosted on G2.com. What do you dislike about Profi? Automations/rules for bookings are missing but this is isn't a deal breaker for us. What we really need is advanced reporting Review collected by and hosted on G2.com. Recommendations to others considering Profi: If you need a system to coach and track your employees progress, I definitely recommend to try out Profi. Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? We use Profi to coach, manage, evaluate and track progress of our employees, and it is saving us hours and hours every week because everything we need is available one system (except for detailed reports so we have to use Excel once a month). Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Epom C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Epom C.") EC Epom C. Marketing Specialist Mid-Market (51-1000 emp.) 5/31/2022 "Amazing coaching platform provider" 4.5/5 What do you like best about Profi? Frankly, the Profi team, plus a beautiful and easy-to-use booking widget (a killer feature!) and a discounted pricing scheme. Review collected by and hosted on G2.com. What do you dislike about Profi? iCal integration is missing but Profi has told us it's coming later this year. Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? The product is great but what made us go with Profi was the quality of their support from day 1. Their sales team has offered a free workshop to go through our current client workflows and understand where we're at and what we needed in every detail. From that point we knew they'd be the right partner even if some areas of the product weren't as advanced as we had hoped; we know they'll get there though! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Professional Training & Coaching](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Professional Training & Coaching") UP Verified User in Professional Training & Coaching Small-Business (50 or fewer emp.) 6/5/2022 "All-in-one coaching solution that packs a punch!" 5/5 What do you like best about Profi? The ability to start a coaching session or meeting with a client quickly without the need to download any apps is a gamechanger and cost-effective when running a small coaching business. Review collected by and hosted on G2.com. What do you dislike about Profi? The ability to better customise both the look and the feel, internally and on the client-facing side of the platform, is the one drawback for me. The user experience is important and making Profi more unique to my company in terms of branding and design is essential. Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? Profi eliminates the need to keep multiple subscriptions thereby allowing limited finance to be spent on advertising and marketing. Also, since all conversations, homework, questions and answers are in one place, the time-saving is great. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Leon G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leon G.") LG Leon G. Dropshipping Expert Small-Business (50 or fewer emp.) 5/27/2022 "Perfect for online coaching!" 4.5/5 What do you like best about Profi? I like that i am able to coach multiple all at once! Review collected by and hosted on G2.com. What do you dislike about Profi? I don't like that i get an email every time someone signs up especially when its hundreds in one day! First world problem but its still annoying :) Review collected by and hosted on G2.com. Recommendations to others considering Profi: Definitely give it a try because it solved all my online coaching problems. Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? Being able to coach multiple people at once! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Magnus M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Magnus M.") MM Magnus M. Digital Marketing Manager Small-Business (50 or fewer emp.) 5/23/2022 "A Great Modern Platform, for thought leaders, coaches, and psychologists" 4/5 What do you like best about Profi? I love how Profi integrated online class, group sessions and individual sessions into one platform that are very easy to use. Review collected by and hosted on G2.com. What do you dislike about Profi? Unfortunately Stripe and Paypal is not available in Indo, thus, our operations and UI/UX flow are heavily impacted Review collected by and hosted on G2.com. Recommendations to others considering Profi: This is a perfect open sourced platform for businesses who would like to automate their business. Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? Automated scheduling and reducing admin error Review collected by and hosted on G2.com. 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