--- title: Profi Reviews meta\_title: 'Profi Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 74 reviews by the users' company size, role or industry to find out how Profi works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 74 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 --- ### Profi Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Profi to be **exceptionally easy to use** , benefiting from great support and a user-friendly design. [(6 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1095580&qs=pros-and-cons#reviews) Users praise the **exceptional customer support** from Profi, highlighting the team's responsiveness and helpfulness throughout onboarding and updates. [(5 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094485&qs=pros-and-cons#reviews) Users appreciate the **excellent support** and **customizable features** of Profi, making it a valuable coaching platform. [(5 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094707&qs=pros-and-cons#reviews) Users value the **all-in-one solution** of Profi, simplifying program management with seamless integration and excellent support. [(4 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1095899&qs=pros-and-cons#reviews) Users love that Profi is **intuitive and easy to use** , streamlining the management of personal development programs effortlessly. [(4 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094367&qs=pros-and-cons#reviews) Users find the **limited features** of Profi frustrating, especially regarding customization and assessment question ordering. [(2 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1096381&qs=pros-and-cons#reviews) Users find the lack of **telephone support** challenging, relying on email and occasional Zoom calls for assistance. [(1 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1989878&qs=pros-and-cons#reviews) Users desire more **customization options** in Profi, especially for branding and profile links, to enhance their experience. [(1 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094915&qs=pros-and-cons#reviews) Users express frustration over the **lack of re-ordering questions** in assessments, though support indicates it may be added soon. [(1 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094171&qs=pros-and-cons#reviews) Users desire more **customization options** in Profi, particularly for branding and profile links, to enhance their experience. [(1 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1093864&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Profi ##### 1. Ease of Use Users find Profi to be **exceptionally easy to use** , benefiting from great support and a user-friendly design. [ See 6 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1095580&qs=pros-and-cons#reviews) See Related User Reviews ![Lisa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa A.") LA Lisa A. Small-Business (50 or fewer emp.) 4.5/5 "Scheduling & Software upgrades, Customer Support/Onboarding team" What do you like about Profi? The new software upgrades recently released are working great for our team! I love the ability to see how many members are enrolled in which packages AV adam v. Small-Business (50 or fewer emp.) 5.0/5 "Cleanest, easiest to use coaching software I've tried." What do you like about Profi? Its honestly, just so clean. It sets you up for success right out of the box. The user is experience is clean and it does everything I need it to. Fro ##### 2. Customer Support Users praise the **exceptional customer support** from Profi, highlighting the team's responsiveness and helpfulness throughout onboarding and updates. [ See 5 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094485&qs=pros-and-cons#reviews) See Related User Reviews ![Lisa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa A.") LA Lisa A. Small-Business (50 or fewer emp.) 4.5/5 "Scheduling & Software upgrades, Customer Support/Onboarding team" What do you like about Profi? The new software upgrades recently released are working great for our team! I love the ability to see how many members are enrolled in which packages ![Maggie Scott C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maggie Scott C.") MC Maggie Scott C. Small-Business (50 or fewer emp.) 5.0/5 "Very user friendly" What do you like about Profi? Profi has been very easy to use and their support team has been amazing. They are very quick to respond. I like the automoations with forms and the si ##### 3. Features Users appreciate the **excellent support** and **customizable features** of Profi, making it a valuable coaching platform. [ See 5 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094707&qs=pros-and-cons#reviews) See Related User Reviews ![Lisa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa A.") LA Lisa A. Small-Business (50 or fewer emp.) 4.5/5 "Scheduling & Software upgrades, Customer Support/Onboarding team" What do you like about Profi? The new software upgrades recently released are working great for our team! I love the ability to see how many members are enrolled in which packages AV adam v. Small-Business (50 or fewer emp.) 5.0/5 "Cleanest, easiest to use coaching software I've tried." What do you like about Profi? Its honestly, just so clean. It sets you up for success right out of the box. The user is experience is clean and it does everything I need it to. Fro ##### 4. All-in-one Solution Users value the **all-in-one solution** of Profi, simplifying program management with seamless integration and excellent support. [ See 4 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1095899&qs=pros-and-cons#reviews) See Related User Reviews ![Lisa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa A.") LA Lisa A. Small-Business (50 or fewer emp.) 4.5/5 "Scheduling & Software upgrades, Customer Support/Onboarding team" What do you like about Profi? The new software upgrades recently released are working great for our team! I love the ability to see how many members are enrolled in which packages AV adam v. Small-Business (50 or fewer emp.) 5.0/5 "Cleanest, easiest to use coaching software I've tried." What do you like about Profi? Its honestly, just so clean. It sets you up for success right out of the box. The user is experience is clean and it does everything I need it to. Fro ##### 5. Intuitive Users love that Profi is **intuitive and easy to use** , streamlining the management of personal development programs effortlessly. [ See 4 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094367&qs=pros-and-cons#reviews) See Related User Reviews ![Lisa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa A.") LA Lisa A. Small-Business (50 or fewer emp.) 4.5/5 "Scheduling & Software upgrades, Customer Support/Onboarding team" What do you like about Profi? The new software upgrades recently released are working great for our team! I love the ability to see how many members are enrolled in which packages AV adam v. Small-Business (50 or fewer emp.) 5.0/5 "Cleanest, easiest to use coaching software I've tried." What do you like about Profi? Its honestly, just so clean. It sets you up for success right out of the box. The user is experience is clean and it does everything I need it to. Fro ### 5 Cons or Disadvantages of Profi ##### 1. Limited Features Users find the **limited features** of Profi frustrating, especially regarding customization and assessment question ordering. [ See 2 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1096381&qs=pros-and-cons#reviews) See Related User Reviews AV adam v. Small-Business (50 or fewer emp.) 5.0/5 "Cleanest, easiest to use coaching software I've tried." What do you dislike about Profi? I wish it was a touch more robust in the branding department and customization. I don't love the outside url for my profile link, but honestly the sof ![Alla K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alla K.") AK Alla K. Mid-Market (51-1000 emp.) 5.0/5 "Excellent app for coaching our internal team" What do you dislike about Profi? Just one thing. The inability to re-order questions in assessments is frustrating but one of the Profi's support team members promised to me they will ##### 2. Call Issues Users find the lack of **telephone support** challenging, relying on email and occasional Zoom calls for assistance. [ See 1 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1989878&qs=pros-and-cons#reviews) See Related User Reviews ![James D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James D.") JD James D. Small-Business (50 or fewer emp.) 5.0/5 "Profi a wonderful company to work with" What do you dislike about Profi? One area that can be a struggle is they don't have telephone support so everything is email although they'll hop onto a Zoom call really fast if you n ##### 3. Lack of Customization Users desire more **customization options** in Profi, especially for branding and profile links, to enhance their experience. [ See 1 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094915&qs=pros-and-cons#reviews) See Related User Reviews AV adam v. Small-Business (50 or fewer emp.) 5.0/5 "Cleanest, easiest to use coaching software I've tried." What do you dislike about Profi? I wish it was a touch more robust in the branding department and customization. I don't love the outside url for my profile link, but honestly the sof ##### 4. Lack of Features Users express frustration over the **lack of re-ordering questions** in assessments, though support indicates it may be added soon. [ See 1 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094171&qs=pros-and-cons#reviews) See Related User Reviews ![Alla K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alla K.") AK Alla K. Mid-Market (51-1000 emp.) 5.0/5 "Excellent app for coaching our internal team" What do you dislike about Profi? Just one thing. The inability to re-order questions in assessments is frustrating but one of the Profi's support team members promised to me they will ##### 5. Limited Customization Users desire more **customization options** in Profi, particularly for branding and profile links, to enhance their experience. [ See 1 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1093864&qs=pros-and-cons#reviews) See Related User Reviews AV adam v. Small-Business (50 or fewer emp.) 5.0/5 "Cleanest, easiest to use coaching software I've tried." What do you dislike about Profi? I wish it was a touch more robust in the branding department and customization. I don't love the outside url for my profile link, but honestly the sof ## Top-Rated Alternatives [ ![SuiteDash](https://images.g2crowd.com/uploads/product/hd_favicon/71e0f65e9bc5d566c8121c6280bb8c0d/suitedash.svg "SuiteDash") SuiteDash 4.8/5(618) ](https://www.g2.com/products/suitedash/reviews) [ ![Simply.Coach](https://images.g2crowd.com/uploads/product/hd_favicon/813c6ae143ee5c096bc37d7fcf1ca9b8/simply-coach.svg "Simply.Coach") Simply.Coach 4.8/5(155) ](https://www.g2.com/products/simply-coach/reviews) [ ![Speexx](https://images.g2crowd.com/uploads/product/hd_favicon/b4d7d9a5355280dcf860da24b6d7c1eb/speexx.svg "Speexx") Speexx 4.6/5(868) ](https://www.g2.com/products/speexx/reviews) [ View All Alternatives ](https://www.g2.com/products/profi/competitors/alternatives) ![Alena B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alena B.") AB Alena B. Senior UX/UI Designer at Mueller Water Products Small-Business (50 or fewer emp.) 9/26/2023 "Switching from Calendly to this for my consultancy practice!" 5/5 What do you like best about Profi? I really love the scheduling features like minimum notice period, booking frequency restrictions, and others! Previously I could only get those on Calendly which I still enjoy using but I'm looking into simplifying my tech stack and Profi seems like the best option out there because it offers all the session scheduling features + everything else I need to run my UX consultancy business. Review collected by and hosted on G2.com. What do you dislike about Profi? Nothing!! And hopefully nothing comes up as my trial ends soon. Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? Saving money and offering a more professional experience to my clients who don't have to use multiple tools anymore to work with me. Fantastic experience so far! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic DS Divine S. Small-Business (50 or fewer emp.) 12/14/2023 "Excellent customer service" 5/5 What do you like best about Profi? I like the ease of use, and avaible customer service Review collected by and hosted on G2.com. What do you dislike about Profi? I Don't dislike anything. Everything is efficient. Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? Streamlined Coaching experience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Inna H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Inna H.") IH Inna H. Marketing Assistant Small-Business (50 or fewer emp.) 9/22/2023 "Almost perfect!" 4/5 What do you like best about Profi? Integrated client portal, chat, scheduling and video conferencing. And additional security capabilities. Review collected by and hosted on G2.com. What do you dislike about Profi? I might be biased because we implement best in class CRMs for our clients so in comparison to them I can say that Profi's CRM is still rather basic. We don't use it often though, we just integrate it with Hubspot through Zapier and this setup works well for our needs. Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? We're using it as a portal for working with clients. Our clients get acces to all the conversations, meetings, notes in one place. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Victoria B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victoria B.") VB Victoria B. Web&sales analyst Small-Business (50 or fewer emp.) 9/21/2023 "Great system for customer onboarding/portal" 4.5/5 What do you like best about Profi? - Programs functionality which allows us to build personalized onboarding journeys for each customer - Scheduling features - Customer portal - Responsive success team Review collected by and hosted on G2.com. What do you dislike about Profi? Would like to be able to schedule Program sessions from the calendar Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? The system's allowed us to simplify our customer journey and spend less time handholding customers through the process. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Shade O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shade O.") SO Shade O. Events Strategist Small-Business (50 or fewer emp.) 4/2/2021 "Phenomenal!" 5/5 What do you like best about Profi? The fact that you can have many tools combined under one roof allows you, the Coach/Mentor the freedom to focus on coaching, training or mentoring! These days, the need to master so many tools can keep a business owner stuck. Profi solves this problem beautifully! All the tools work seamlessly together saving you, tons of hours figuring out things for yourself (and no doubt getting frustrated aling the way!). It's such a professional experience for your clients and this really goes a long way. The team also is extremely responsive and open to feedback and suggestions. Review collected by and hosted on G2.com. What do you dislike about Profi? To be honest, there's nothing I dislike! 🤓 The team listens and implements updates to the software regularly... I couldn't be more pleased! Many of my own suggestions (such a multiple calendar integrations) have been implemented! So I'm quite happy! 🙂 Review collected by and hosted on G2.com. Recommendations to others considering Profi: It's a well-thought out and immensely valuable tool for your coaching business. I highly recommend it! Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? Profi really helps in getting going in your coaching/mentoring! It is such a time-saver when everything you need is integrated flawlessly! It's nice when what you need is under one roof as it make things very easy to use for both you and your clients. Review collected by and hosted on G2.com. Show More 10/20/2022 Current UserValidated ReviewerSource: Organic ![Marie S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marie S.") MS Marie S. CMO Mid-Market (51-1000 emp.) 11/18/2022 "Great training center solution with a customer portal" 4/5 What do you like best about Profi? - Ability to create a training center and learning path for customers - Courses functionality with forms and scheduling calls features - Customer portal for clients to access all trainings, communicate and schedule with our team. Review collected by and hosted on G2.com. What do you dislike about Profi? We use the Customer portal heavily. It's not as well developed as the Practitioner portal. We're really looking forward to enhancements in the customer experience area. Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? We use Profi as a customer training and support center to create training resources. Once customers sign up with our SaaS, they get to the Profi-enabled training center where we teach them on how to use our solution successfully. We really like that we get all the functionality we need in one platform. We were able to switch from using at least 4 different tools to the Profi's all in one Team solution. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Vira S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vira S.") VS Vira S. Relationships Manager Small-Business (50 or fewer emp.) 11/1/2022 "The best coaching app we've tried!" 5/5 What do you like best about Profi? - It's all in one. Not having to think about reminding customers of their upcoming appointments, switching to Zoom, or sending emails is a total life saver for our coaching/implementation team. - It's clean, professional and easy to use for our team and our SEO customers. - Profi's support team is superb. They're always there to help us. Review collected by and hosted on G2.com. What do you dislike about Profi? We've faced one bug related to our logo not displaying to customers in their portal. Profi team was pretty quick to respond and fix it. Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? Saving LOTS of time (otherwise wasted on switching between tools and contexts) and money. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Alex D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex D.") AD Alex D. Executive Director Small-Business (50 or fewer emp.) 10/25/2022 "Platform for our recruitment consultants/coaches" 4.5/5 What do you like best about Profi? Profi was pretty easy to set up and start using for our projects. Their customer success team has been a great resource for us in the implementation phase. We also like the clean and untuitive UI/UX and the broad set of features. Review collected by and hosted on G2.com. What do you dislike about Profi? None for now and I hope nothing will come up Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? We use Profi to manage our full-cycle recruitment consulting projects and clients. Profi allowed us to streamline our processes and save dozens of hours per month as everything our project managers/consultants and clients need is included in one solution. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Dan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan R.") DR Dan R. CEO Small-Business (50 or fewer emp.) 6/3/2022 "Essential, yet simple tool for managing coaching clients" 5/5 What do you like best about Profi? Profi does everything you need to manage coaching clients. It's simple, the minimal interface is easy to navigate and has all the core features you need to support coaching clients in their journey. They are steadily adding features for basic LMS and mini courses. I can book and conduct scheduled meetings and coaching calls all from within Profi. Overall I like the simplicity and focus on what's needed rather than being overwhelmed with features that are rarely used. Review collected by and hosted on G2.com. What do you dislike about Profi? Viewing as a client is great, however for it to be useful, it should all notes and comments from the client too. As I currently see it, it's just View only and lacking that access. Client feedback is the slow speed, and not user-friendly from mobile. S that really needs attention. The calendar does not sync all my appointments from Google calendar. I sync another business system which links to my Google calendar however this does not in my Profi schedule. Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? Simple client management all in one dashboard. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JT john t. psychologist Small-Business (50 or fewer emp.) 6/2/2022 "Amazing value for simplifiying your consulting bussiness" 4.5/5 What do you like best about Profi? Profi is quite an amazing value, it provides much more features than similar apps, and it has a beautiful minimal design, Profi keeps improving adding features that were promised at a slow but steady pace. Review collected by and hosted on G2.com. What do you dislike about Profi? I'm a psychologist in clinical practice and this app targets several markets and possible uses, like coaching and so on, so the features a therapist needs are not all there, but I'm confident they will keep improving to make this a competitive product in the therapist market. When you send a form to request a signature, many times the client will not receive it, sometimes they get it after sending it a few times. This is crucial for therapists since we cant start seeing a client without signed consent. Also, the record feature is quite limited, all you have for clinical notes is a notepad-like space, very minimal and client information is scattered, for instance, you have to go to different areas of the app and search all forms submitted by all clients to see if a client filled and signed a form there is no individual client record to access their info. Despite profi shortcomings, I am confident that this will be one of my best app investments in the long run, the team inspires confidence for sure. Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? I used it daily with my clients in my small practice and I'm sure offering a professional-lookin scheduling platform inspires confidence in my clients and makes their life easier too. The main problem it solves is providing an all-in-one solution, it saves me time, money and the headaches of juggling multiple apps for bookings, scheduling, and much more. Review collected by and hosted on G2.com. 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