--- title: Profi Reviews meta\_title: 'Profi Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 74 reviews by the users' company size, role or industry to find out how Profi works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 74 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 --- ### Profi Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Profi to be **exceptionally easy to use** , benefiting from great support and a user-friendly design. [(6 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1095580&qs=pros-and-cons#reviews) Users praise the **exceptional customer support** from Profi, highlighting the team's responsiveness and helpfulness throughout onboarding and updates. [(5 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094485&qs=pros-and-cons#reviews) Users appreciate the **excellent support** and **customizable features** of Profi, making it a valuable coaching platform. [(5 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094707&qs=pros-and-cons#reviews) Users value the **all-in-one solution** of Profi, simplifying program management with seamless integration and excellent support. [(4 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1095899&qs=pros-and-cons#reviews) Users love that Profi is **intuitive and easy to use** , streamlining the management of personal development programs effortlessly. [(4 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094367&qs=pros-and-cons#reviews) Users find the **limited features** of Profi frustrating, especially regarding customization and assessment question ordering. [(2 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1096381&qs=pros-and-cons#reviews) Users find the lack of **telephone support** challenging, relying on email and occasional Zoom calls for assistance. [(1 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1989878&qs=pros-and-cons#reviews) Users desire more **customization options** in Profi, especially for branding and profile links, to enhance their experience. [(1 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094915&qs=pros-and-cons#reviews) Users express frustration over the **lack of re-ordering questions** in assessments, though support indicates it may be added soon. [(1 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094171&qs=pros-and-cons#reviews) Users desire more **customization options** in Profi, particularly for branding and profile links, to enhance their experience. [(1 mentions)](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1093864&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Profi ##### 1. Ease of Use Users find Profi to be **exceptionally easy to use** , benefiting from great support and a user-friendly design. [ See 6 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1095580&qs=pros-and-cons#reviews) See Related User Reviews ![Lisa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa A.") LA Lisa A. Small-Business (50 or fewer emp.) 4.5/5 "Scheduling & Software upgrades, Customer Support/Onboarding team" What do you like about Profi? The new software upgrades recently released are working great for our team! I love the ability to see how many members are enrolled in which packages AV adam v. Small-Business (50 or fewer emp.) 5.0/5 "Cleanest, easiest to use coaching software I've tried." What do you like about Profi? Its honestly, just so clean. It sets you up for success right out of the box. The user is experience is clean and it does everything I need it to. Fro ##### 2. Customer Support Users praise the **exceptional customer support** from Profi, highlighting the team's responsiveness and helpfulness throughout onboarding and updates. [ See 5 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094485&qs=pros-and-cons#reviews) See Related User Reviews ![Lisa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa A.") LA Lisa A. Small-Business (50 or fewer emp.) 4.5/5 "Scheduling & Software upgrades, Customer Support/Onboarding team" What do you like about Profi? The new software upgrades recently released are working great for our team! I love the ability to see how many members are enrolled in which packages ![Maggie Scott C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maggie Scott C.") MC Maggie Scott C. Small-Business (50 or fewer emp.) 5.0/5 "Very user friendly" What do you like about Profi? Profi has been very easy to use and their support team has been amazing. They are very quick to respond. I like the automoations with forms and the si ##### 3. Features Users appreciate the **excellent support** and **customizable features** of Profi, making it a valuable coaching platform. [ See 5 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094707&qs=pros-and-cons#reviews) See Related User Reviews ![Lisa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa A.") LA Lisa A. Small-Business (50 or fewer emp.) 4.5/5 "Scheduling & Software upgrades, Customer Support/Onboarding team" What do you like about Profi? The new software upgrades recently released are working great for our team! I love the ability to see how many members are enrolled in which packages AV adam v. Small-Business (50 or fewer emp.) 5.0/5 "Cleanest, easiest to use coaching software I've tried." What do you like about Profi? Its honestly, just so clean. It sets you up for success right out of the box. The user is experience is clean and it does everything I need it to. Fro ##### 4. All-in-one Solution Users value the **all-in-one solution** of Profi, simplifying program management with seamless integration and excellent support. [ See 4 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1095899&qs=pros-and-cons#reviews) See Related User Reviews ![Lisa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa A.") LA Lisa A. Small-Business (50 or fewer emp.) 4.5/5 "Scheduling & Software upgrades, Customer Support/Onboarding team" What do you like about Profi? The new software upgrades recently released are working great for our team! I love the ability to see how many members are enrolled in which packages AV adam v. Small-Business (50 or fewer emp.) 5.0/5 "Cleanest, easiest to use coaching software I've tried." What do you like about Profi? Its honestly, just so clean. It sets you up for success right out of the box. The user is experience is clean and it does everything I need it to. Fro ##### 5. Intuitive Users love that Profi is **intuitive and easy to use** , streamlining the management of personal development programs effortlessly. [ See 4 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094367&qs=pros-and-cons#reviews) See Related User Reviews ![Lisa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa A.") LA Lisa A. Small-Business (50 or fewer emp.) 4.5/5 "Scheduling & Software upgrades, Customer Support/Onboarding team" What do you like about Profi? The new software upgrades recently released are working great for our team! I love the ability to see how many members are enrolled in which packages AV adam v. Small-Business (50 or fewer emp.) 5.0/5 "Cleanest, easiest to use coaching software I've tried." What do you like about Profi? Its honestly, just so clean. It sets you up for success right out of the box. The user is experience is clean and it does everything I need it to. Fro ### 5 Cons or Disadvantages of Profi ##### 1. Limited Features Users find the **limited features** of Profi frustrating, especially regarding customization and assessment question ordering. [ See 2 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1096381&qs=pros-and-cons#reviews) See Related User Reviews AV adam v. Small-Business (50 or fewer emp.) 5.0/5 "Cleanest, easiest to use coaching software I've tried." What do you dislike about Profi? I wish it was a touch more robust in the branding department and customization. I don't love the outside url for my profile link, but honestly the sof ![Alla K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alla K.") AK Alla K. Mid-Market (51-1000 emp.) 5.0/5 "Excellent app for coaching our internal team" What do you dislike about Profi? Just one thing. The inability to re-order questions in assessments is frustrating but one of the Profi's support team members promised to me they will ##### 2. Call Issues Users find the lack of **telephone support** challenging, relying on email and occasional Zoom calls for assistance. [ See 1 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1989878&qs=pros-and-cons#reviews) See Related User Reviews ![James D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James D.") JD James D. Small-Business (50 or fewer emp.) 5.0/5 "Profi a wonderful company to work with" What do you dislike about Profi? One area that can be a struggle is they don't have telephone support so everything is email although they'll hop onto a Zoom call really fast if you n ##### 3. Lack of Customization Users desire more **customization options** in Profi, especially for branding and profile links, to enhance their experience. [ See 1 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094915&qs=pros-and-cons#reviews) See Related User Reviews AV adam v. Small-Business (50 or fewer emp.) 5.0/5 "Cleanest, easiest to use coaching software I've tried." What do you dislike about Profi? I wish it was a touch more robust in the branding department and customization. I don't love the outside url for my profile link, but honestly the sof ##### 4. Lack of Features Users express frustration over the **lack of re-ordering questions** in assessments, though support indicates it may be added soon. [ See 1 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1094171&qs=pros-and-cons#reviews) See Related User Reviews ![Alla K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alla K.") AK Alla K. Mid-Market (51-1000 emp.) 5.0/5 "Excellent app for coaching our internal team" What do you dislike about Profi? Just one thing. The inability to re-order questions in assessments is frustrating but one of the Profi's support team members promised to me they will ##### 5. Limited Customization Users desire more **customization options** in Profi, particularly for branding and profile links, to enhance their experience. [ See 1 mentions ](https://www.g2.com/products/profi/reviews?filters%5Bsentiment_snippet%5D=1093864&qs=pros-and-cons#reviews) See Related User Reviews AV adam v. Small-Business (50 or fewer emp.) 5.0/5 "Cleanest, easiest to use coaching software I've tried." What do you dislike about Profi? I wish it was a touch more robust in the branding department and customization. I don't love the outside url for my profile link, but honestly the sof ## Top-Rated Alternatives [ ![SuiteDash](https://images.g2crowd.com/uploads/product/hd_favicon/71e0f65e9bc5d566c8121c6280bb8c0d/suitedash.svg "SuiteDash") SuiteDash 4.8/5(618) ](https://www.g2.com/products/suitedash/reviews) [ ![Simply.Coach](https://images.g2crowd.com/uploads/product/hd_favicon/813c6ae143ee5c096bc37d7fcf1ca9b8/simply-coach.svg "Simply.Coach") Simply.Coach 4.8/5(155) ](https://www.g2.com/products/simply-coach/reviews) [ ![Speexx](https://images.g2crowd.com/uploads/product/hd_favicon/b4d7d9a5355280dcf860da24b6d7c1eb/speexx.svg "Speexx") Speexx 4.6/5(868) ](https://www.g2.com/products/speexx/reviews) [ View All Alternatives ](https://www.g2.com/products/profi/competitors/alternatives) ![Alexander B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexander B.") AB Alexander B. Chief Executive Officer Small-Business (50 or fewer emp.) 9/21/2023 "Scheduling & more - great system for our marketing services company" 5/5 What do you like best about Profi? Although we use Profi as an all in one system for enaging with clients, I can definitely say we like best and get the most value out of their scheduling component. The most important features is the ability for new leads on our website to schedule and jump on a discovery call with us without creating an account. After that, there's an easy way to start working together with clients in Profi and schedule recurring marketing project meetings. Support is another big reason for why we've chosen and enjoyed working with the Profi team. Whenever there's a question or issue, our team contacts our dedicated manager Andrew to help us - his professionalism and product knowledge have been simply outstanding:) Review collected by and hosted on G2.com. What do you dislike about Profi? With the latest scheduling update, there were a few minor bugs but they were fixed pretty quickly Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? The biggest benefit is convenience and much improved experience for leads and clients thanks to using Profi's all in one system. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JA Jen A. Small-Business (50 or fewer emp.) 4/19/2024 "User Friendly" 5/5 What do you like best about Profi? Profi is easy to use and easy to understand. Review collected by and hosted on G2.com. What do you dislike about Profi? I'd like to have chart notes for documentation. Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? Profi allows me to interact with my clients via the build in video wich is really convenient. I don't have to purchase yet another software for this great feature. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MR Maryna R. Small-Business (50 or fewer emp.) 9/22/2023 "The latest scheduling update made Profi 10/10 for me" 5/5 What do you like best about Profi? Calendar & booking functionality! They've added a ton of new scheduling features I've been waiting for for so long. Can finally switch to Profi fully and leave Acuity behind. I also like that Profi is a unified platform providing a professional experience, my clients and I don't have to switch between different tools to get the job done. Built-in video conferencing a cherry on the pie! ;) Review collected by and hosted on G2.com. What do you dislike about Profi? After the new scheduling upgrade I can't think of anything I really need anymore or dislike. It's a complete, quality package. Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? With Profi, I save time & money as I don't have to pay for multiple solutions for my business coaching & consultancy business. My clients enjoy working with me through their dedicated portal in Profi too which positively affects my client retention. Review collected by and hosted on G2.com. Show More 9/23/2023 Current UserValidated ReviewerSource: Organic ![Jessika L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessika L.") JL Jessika L. Small-Business (50 or fewer emp.) 10/29/2023 "Pretty Good So Far" 3.5/5 What do you like best about Profi? I like that my clients will be able to upload documents for me to see as my premier service depends on this. Review collected by and hosted on G2.com. What do you dislike about Profi? It is not easy for me to figure out how to schedule repeated time blocks off in my schedule . Like I want to schedule time for me to not be booked at the same time every day so my day is broken up into two different time blocks and even when I use the repeat option it doesn't reflect that way on my schedule. I've been having to do it manually for each day. Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? On boarding of future clients, scheduling, course creation etc. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Alla K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alla K.") AK Alla K. Chief Marketing Officer Marketing and Advertising Mid-Market (51-1000 emp.) 9/26/2023 "Excellent app for coaching our internal team" 5/5 What do you like best about Profi? My experience with Profi has been amazing. I wasn't the one making the decision to implement it but I've been struggling for a long time with having to use so many disconnected apps and tools for managing personal development programs for my team. So getting a platform like this was a major relief. Now I feel like I have all the components in one place: surveys, assessments, forms, messenger and a program builder. I also appreciate having the ability to access the fully functional platform and build the program both on web and mobile. Review collected by and hosted on G2.com. What do you dislike about Profi? Just one thing. The inability to re-order questions in assessments is frustrating but one of the Profi's support team members promised to me they will add it soon. Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? As a marketing team lead, I use Profi to coach my team members and invite external mentors. It's super convenient to have all the data in one place. I can focus on building coaching programs and developing my team's skills, and not on managing my tools like I used to. I've also received great feedback about the app from both mentors and my team members. I strongly believe Profi is a must-have for any leader who wants to scale team member development programs. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Vadym R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vadym R.") VR Vadym R. Administrator Small-Business (50 or fewer emp.) 11/28/2022 "Sleek, easy to use, reliable training platform with amazing support" 5/5 What do you like best about Profi? Most of all, our team likes Profi because it's easy to use, both for our teams and our clients. We've been also getting a fantastic service from the Profi team, it feels like a true partnership, rather than just a vendor\<\>customer relationship. Review collected by and hosted on G2.com. What do you dislike about Profi? We're still trialing Profi so can't state our final verdict as of yet, but all looks good so far. Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? We use Profi for client onboarding and training. We used to have a mix of 3 different toolts to deliver effective client training resources but the client experience wasn't ideal, to say the least. Profi allows us to create all the training and onboarding resources we need and make them available to clients in a single straightforward portal. Review collected by and hosted on G2.com. Show More 8/10/2023 Current UserValidated ReviewerSource: Organic ![Tina R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tina R.") TR Tina R. Small-Business (50 or fewer emp.) 2/19/2024 "Daniil did a great job demonstrating Profi's features." 3.5/5 What do you like best about Profi? Profi appears to be easier to use than some of the other platforms I have researched. Review collected by and hosted on G2.com. What do you dislike about Profi? There isn't anything that I dislike about Profi. However, I would like to see more marketing and branding features in the future. Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? Profi will allow for the consolidation of different elements of my business into one platform and allow me to operate more efficiently. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic RB Russell B. Small-Business (50 or fewer emp.) 12/5/2023 "Blown away by this platform, everything I need in one place and easy to use" 5/5 What do you like best about Profi? Very user friendly, HIPAA compliant and I can host a task based course curriculum, automations for communication with client and progress tracking! Review collected by and hosted on G2.com. What do you dislike about Profi? Have not found anything that I do not like yet. Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? Its solves my HIPAA issue and puts many different software in one place. Automation and client progress tracking in the curriculum. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Irene D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Irene D.") ID Irene D. Copywriter Small-Business (50 or fewer emp.) 9/26/2023 "Calendly and Zoom replacement" 4.5/5 What do you like best about Profi? Scheduling and video conference features are great! Profi has all the essential capabilities in one browser-based platform - so the transition from the previous stack was very smooth for me! I also like that there are integrated notes which I can take during my sessions in the same browser window and then easily share with my team mates or clients if needed. Review collected by and hosted on G2.com. What do you dislike about Profi? There's nothing I can think of that I dislike. But I have two feature requests: routing forms (like in Calendly) and breakout rooms (Zoom). Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? It eliminated the need for Calendly and Zoom, I don't have to constantly switch between them for every call anymore. I can easily schedule internal team and customer meetings and run them in Profi's built-in video coaching tool. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Vlad S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vlad S.") VS Vlad S. Mid-Market (51-1000 emp.) 9/24/2023 "I do recommend this for CRM and Coaching sessions" 4.5/5 What do you like best about Profi? - Client training & coaching features - Easy client scheduling and virtual meetings - Basic but easy to use CRM -email and text notifications, notes - Great support" Review collected by and hosted on G2.com. What do you dislike about Profi? The CRM needs more advanced features like the ability to set up my our custom client properties like date of birth. We'd like to also see their last activity as it's important for effective project delivery Review collected by and hosted on G2.com. What problems is Profi solving and how is that benefiting you? We don't have to deal with manual session scheduling anymore and don't have to use other systems for client management!! Review collected by and hosted on G2.com. 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