ProdPad Reviews & Product Details

ProdPad helps product teams turn customer feedback into measurable business outcomes. By bringing together customer insights, idea management, prioritization, roadmapping, and strategic planning in a single platform, ProdPad enables teams to focus on solving the right problems and delivering impact—not just shipping features. Its outcome-driven approach connects customer needs to product decisions, aligns roadmaps with company objectives and OKRs, and helps teams confidently prioritize the work that creates the greatest value for customers and the business. With AI and MCP-powered assistance, plus seamless integrations with tools like Slack, Jira, Azure DevOps, Linear, Salesforce, and more, ProdPad helps product organizations uncover insights faster, make better decisions, and communicate strategy with clarity across the business.

Seller

ProdPad

Discussions

ProdPad Community

Solution Type

All-in-One

Overview by

Megan Saker

Used by Breezy HR and 2 others

Beta

Pricing

Pricing provided by ProdPad.

Roadmaps

$24.00

1 Editor Per Month

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ProdPad Integrations

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Verified User in Computer Software

Small-Business (50 or fewer emp.)

8/9/2023

"Great product for strategic outcome based product management"

4.5/5

What do you like best about ProdPad?

ProdPad helps us to capture feedback from customers and the market, generate ideas and initiatives that will help us solve customer problems, and share our strategic roadmap. Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

Feedback management could be enhanced with some more automated ways of closing the loop - helping us to show customers what we've done to respond to their needs. Review collected by and hosted on G2.com.

Response from Georgina Munn of ProdPad

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Thanks so much for sharing your experience using ProdPad! It's awesome to hear that you're focusing on the strategic areas that will impact your business and your customers 🚀

Appreciate your thoughts on increasing automation for closing the feedback loop with your customers, we've heard this from some other folks too, so I'll add this to our own ProdPad 😊 currently, all the data you need to get in touch with your customers is captured in ProdPad and we recommend pairing this with your published completed roadmap to keep customers in the loop! Happy to chat more about this if you'd like to get in touch via hep@prodpad.com

Thanks again 🥳

See how ProdPad improved

George N.

Enterprise (> 1000 emp.)

2/7/2023

"ProdPad lets me share client (and my) feedback easily and efficiently with the Product team"

4/5

What do you like best about ProdPad?

It's very easy to link feedback with specific ideas to identify themes, as well as to keep an open dialogue between stakeholders on updates to specific pieces of feedback Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

Some of the language and design isn't quite as intuitive (or customisable, perhaps) as I'd like; 'archiving', for example, doesn't mean something's gone for good the way we work with it Review collected by and hosted on G2.com.

What problems is ProdPad solving and how is that benefiting you?

We need to be able to collate feedback from our service users in order to recognise pain points, identify themes and, from that, prioritise the resources we have to make our product team better. ProdPad helps us do all of this easily, making it easy for everyone to contribute and for the Product team to see easily how different is connected (and respond to feedback to ask for more details, or update on progress to fix issues). Review collected by and hosted on G2.com.

Response from Fleur Sykes of ProdPad

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Hi George, thank you so much for taking the time to leave us a review, glad to see you're getting so much value out of the feedback management element of the platform. Thanks for the feedback on archiving, the way we see it is there are ideas that might never get done, or you have finished and you want to clear your backlog and roadmap of them - so you archive them. Then you can go back at a later date and see why the idea was never worked on or how successful that piece of work was - you can completely delete ideas of course, but we don't think that should be the default. We'd love to hear more of your thoughts on this so please do drop us a note at hello@prodpad.com or start a chat with us in our slack community. Thanks again for your lovely review. Fleur

Stina P.

Lead Product Manager

Mid-Market (51-1000 emp.)

1/25/2023

"THE single source of truth for idea management and product roadmap alignment!"

5/5

What do you like best about ProdPad?

We now have one source of truth for idea management and product roadmap alignment. We can easily connect ProdPad initiatives to Jira for delivery management. We can connect customer feedback from Slack to support our ideas. Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

Nothing at the moment! There might be some questions of how we plan to set up projects or boards with the Jira integration in the future. It might be a question of "will there need to be manual entry across tools and if so where?". But this is not a major dealbreaker of the tool. Review collected by and hosted on G2.com.

What problems is ProdPad solving and how is that benefiting you?

ProdPad has helped our teams align around outcomes versus output in an easy to use way. The types of conversations internally have changed from agreeing on deadlines and timelines to "what can you do now, next, and later?", "how will you measure that value?", and "what data supports this idea?" Review collected by and hosted on G2.com.

Jack M.

Small-Business (50 or fewer emp.)

2/10/2023

"Good product management tool for a small team"

4.5/5

What do you like best about ProdPad?

You can tell that it was built by product people for product people - frameworks like Now, Next, Later are built in. Set up was quick, took a few hours to get everything working. Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

No major complaints - maybe if you're used to one of the enterprise tools you might feel like you're missing some functionality, but we were looking for something simple and easy to use. Review collected by and hosted on G2.com.

What problems is ProdPad solving and how is that benefiting you?

We needed a simple, easy-to-use solution to create, document & track new feature ideas and ProdPad has given us exactly that. There's a good level of customisation available, so we were able to align with the way our product features are set up. This is a perfect solution for a team moving from a non-product solution like Trello, big to-do lists, excels etc. Review collected by and hosted on G2.com.

Response from Fleur Sykes of ProdPad

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Hi, Jack thank you so much for such a great review. It means a lot and if you need any help at any point with anything please do reach out to hello@prodpad.com and our support experts will be all over it. Thanks again, Fleur

Lukas M.

Product Owner

Small-Business (50 or fewer emp.)

2/16/2023

"Not very flexible but forces you to work within well defined product management framework"

4/5

What do you like best about ProdPad?

ProdPad is built exclusively for product managers and every feature there serves their process. From setting objectives, planning initiatives and ideas that can get you there.

Personally, I liked the feedback and contact management the most. It allows to use ProdPad as CRM of sorts to maintain the list of product champions and keep the close contact with them regarding product feedback and ideas testing. Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

Very limited customization abilities across. For example, each feedback has a field to identify its source. However, you cannot edit its values and are stuck with a field that you can't use. Review collected by and hosted on G2.com.

Response from Fleur Sykes of ProdPad

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Hi Lukas, thank you so much for your kind words, it's really great to hear how much you like the feedback and contact management part of the platform. I've also logged your feedback on customization as the product team is always keen to hear how they can make things even better for our users. If anything else comes to mind please do drop a piece of feedback into our portal. Thanks again, Fleur

Arpi J.

Solution Consultant

Mid-Market (51-1000 emp.)

6/13/2023

"Amazing tool for gathering Product Backlog requests"

4/5

What do you like best about ProdPad?

The best part about Prodpad is the ease with which we can create our backlog and capture feedback from our stakeholders and customers as well. We have also linked it with our Jira for a seamless integration. Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

This is a seamless tool with good integration capabilities. It would be really amazing if we can have OOTB connectors with major platform leaders like CRM, Jira, ServiceNow. Review collected by and hosted on G2.com.

Response from Georgina Munn of ProdPad

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Thanks so much for taking time to leave us a review! It's great to hear that you're making the most of the Jira integration to streamline your workflow. I will share your feedback about OOTB connectors with our team. Please do keep sharing your feedback with us via our feedback portal, we love to hear it! 😊

See how ProdPad improved

Marie D.

Mid-Market (51-1000 emp.)

2/15/2023

"A great tool for product teams"

3.5/5

What do you like best about ProdPad?

Prodpad helps foster a culture of feedback in our company by enabling all our customer facing colleagues to quickly and easily submit the feedback they receive on a daily basis from our customers or target users. Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

The functionality of the app is pretty good, although there are some small bugs and usability issues. I often have to log out and relogin to see the most recent feedback. The contact syncing is not great and we often have to manually delete duplicate contacts. Review collected by and hosted on G2.com.

Response from Fleur Sykes of ProdPad

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Hi Marie, thank you so much for the kind review, I'm very happy to hear you are getting so much value out of the feedback management part of the platform. Thanks again, Fleur

Fanny K.

Product Lead

Mid-Market (51-1000 emp.)

12/14/2022

"Great tool not only for PMs, but also for the rest of your company"

5/5

What do you like best about ProdPad?

I like how ProdPad brings structure to a ProdPad team so that every PM shares a similar process and level of information. I also really like that it makes the operational part of the job easier so that PMs can focus on all the other important parts: talking to users, talking with stakeholders and strategizing. But what I absolutely love about ProdPad is that it has the best structure to align the whole company around the same goals, shares the strategy transparently and make sure that everyone's voice and ideas are heard. Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

nothing about ProdPad really - if I have to say one thing, I'd say that the onboarding of colleagues who are not directly in the product team requires a bit of effort, as they need to understand some concepts first (how a feedback ties to an idea, the idea to an opportunity, and the opportunity to at least one objective) but this is also part of what the product team has to do: educate others. Review collected by and hosted on G2.com.

Benedikte H.

Small-Business (50 or fewer emp.)

2/9/2023

"Prodpad brings order to all the gazillion product processes - and they do it with a beautiful UI"

5/5

What do you like best about ProdPad?

Prodpad gives me overview and control of feedback and ideas. I can easily see what are hot topics and who cares most about what. Also, the workflow view is great! Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

I wish there was a little more help in structuring todos on the different ideas we prioritise. This is likely a bigger problem in a small team like ours where everyone does everything. Review collected by and hosted on G2.com.

What problems is ProdPad solving and how is that benefiting you?

Helps me visualise to the entire organisation what the product team is working on now, and what we intend to do next. Also it helps me gather customer feedback in one place - and link it up to all the ideas we have. It's a great support for all discussions we have in the leadership team as well. Review collected by and hosted on G2.com.

Response from Fleur Sykes of ProdPad

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Thank you so much for such a wonderful review! So happy to hear how much value you're getting from ProdPad. If you'd like any help with ProdPad please do reach out to one of the team at hello@prodpad.com and we can set up a chat. I've also dropped a link to some idea tips. Thanks again Benedikte.

See how ProdPad improved

Rachel P.

Small-Business (50 or fewer emp.)

7/25/2023

"Awesome product visualization tool"

5/5

What do you like best about ProdPad?

The easy changes that can be made when ambiguity strikes and you have to shift is amazing. Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

Nothing yet (but would love to be able to show product roadmap as a spreadsheet for my CTO)! Review collected by and hosted on G2.com.

Response from Georgina Munn of ProdPad

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Hey Rachel, thank you so much for this 5 star review, we appreciate it! ⭐️

Really pleased to hear that you're finding ProdPad easy to use. Have you checked out our Roadmap publishing app? You can create views for different stakeholders with the data/information that's important to them - have you been able to create a view that might suit your CTO in here? I'd love to hear more about what kind of view you're hoping to share. Are you happy to share some more info in our feedback portal so that we can pick up this conversation?

Thanks again!

See how ProdPad improved