---
title: Procare Solutions Reviews
meta_title: 'Procare Solutions Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 398 reviews by the users' company size, role or industry
  to find out how Procare Solutions works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 398
  scale: '5'
date_modified: '2026-09-01'
parent_category:
  name: Vertical Industry
  url: https://www.g2.com/categories/vertical-industry
---


# Procare Solutions Reviews
**Vendor:** Procare Software  
**Category:** [Child Care Software](https://www.g2.com/categories/child-care)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 398  
**AI Enabled:** This product embeds AI to enhance or extend its core functionality.
## About Procare Solutions
For more than 30 years, Procare Solutions has been a trusted leader in child care management software, helping child care centers, preschools, schools, and early learning programs operate more efficiently and serve families with confidence. Built specifically for the child care industry, Procare is designed to support the real day-to-day needs of providers, from managing administrative tasks to strengthening communication and improving the overall experience for staff and families. More than 40,000 customers have chosen Procare as their partner in running successful, high-quality child care programs. Procare’s solutions help programs streamline the essential functions that keep their businesses running, including enrollment, attendance tracking, billing and payments, reporting, and family communication. By bringing these critical workflows onto a single connected platform, Procare helps reduce manual tasks, improve operational visibility, and create more efficient processes across the organization. This allows child care providers to spend less time on paperwork and back-office complexity and more time focused on supporting their staff, their families, and the children in their care. In an industry where safety, compliance, organization, and trust matter every day, Procare delivers the tools and support providers need to manage their business with greater confidence. With decades of industry experience, a strong reputation in early childhood education, and solutions built to meet the evolving needs of child care businesses, Procare helps programs save time, stay organized, and build a stronger foundation for growth. For providers seeking a proven, purpose-built platform to simplify operations, strengthen family relationships, and support long-term business success, Procare Solutions stands out as a trusted, established leader in child care management software.




## Procare Solutions Reviews
  ### 1. Limited functionality and very basic.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** April 02, 2022

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Procare Solutions?**

I can print my own receipt for the payments I make each month.

**What do you dislike about Procare Solutions?**

Even with a DEBIT card, Procare charges a 2% transaction fee. Can't set up an autodraft from the parent portal and therefore can't set the date of when you would like an autodraft to be completed. No support resources from the parent portal. The parent portal is VERY basic and there isn't much functionality. We can't add or remove contacts; I guess the daycare center has to do that.

**Recommendations to others considering Procare Solutions:**

Look at something else.

**What problems is Procare Solutions solving and how is that benefiting you?**

Not many, hence the 0 star review. I can get a receipt from the portal and that's about it.

  ### 2. All in one!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** December 16, 2021

**What do you like best about Procare Solutions?**

I like that everything I could possibly need to run a childcare setting is found under one app. As records need to be kept procare has a spot and record keeping is easy breazy! It's easy to maneuver around and easy to teach others to use as well. Our company switched over to this program over a year ago and using it has never been an issue for me!

**What do you dislike about Procare Solutions?**

Sometimes I will get confused when looking for forms, so I need to remember to switch from family account back over to employee accounts.
I would like to see improvements during the day procare often does maintenance, and I have to wait to log back on. I wish it would not completely log me out if I step away, but I understand because of the accounts and privacy.

**What problems is Procare Solutions solving and how is that benefiting you?**

I don't have any problems with procare. Benefits are forever being found. There is everything available for childrens record from their address down to their shot records.

  ### 3. Sandbox is awesome!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dana B. | Director, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 20, 2020

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Procare Solutions?**

It's user friendly and keeps me totally organized!

**What do you dislike about Procare Solutions?**

There isn't anything I dislike about Sandbox.

**Recommendations to others considering Procare Solutions:**

Sandbox is super easy to use and they give great tech support via phone or live chat always.  I would definitely recommend Sandbox for anyone looking.

**What problems is Procare Solutions solving and how is that benefiting you?**

We are not having any problems with it.  We now have organized reports for enrollment, attendance, finances...whatever I need!

**Official Response from Gavin Wieske:**

> Hi Dana,

Thank you for the amazing review! We are thrilled to hear that Sandbox helps keep you organized.

Have a great day!

  ### 4. Procare Integration with Tuition Express

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** June 28, 2022

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Procare Solutions?**

We have integrated Procare with Tuition Express and it has been so seamless to collect payments and charge families each week.

**What do you dislike about Procare Solutions?**

There is a limit to the length of time families can put in to auto deduct payments, and if they forget to redo it, then they can get behind.

**What problems is Procare Solutions solving and how is that benefiting you?**

Procare helps us keep our billing, enrollment, and tracking all in one place for registration at our childcare center.

  ### 5. Useful for data, but not parent-friendly.

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** November 07, 2019

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Procare Solutions?**

ProCare makes it easy to maintain records of payment, communication logs, and ledgers.

**What do you dislike about Procare Solutions?**

Procare logs out very quickly when inactive. It's a pain to have to log back in multiple times a day. Procare is also not very parent-friendly. Parents in our program have had lots of trouble logging in, seeing their billing statements, etc. We ultimately decided to switch to Sandbox as it's simple to use for the company and the parent and does the same work more efficiently. Sandbox also provides an app and minimizes paperwork.

**Recommendations to others considering Procare Solutions:**

ProCare puts a lot of necessary information in one spot so it's easier to access childcare information and payment histories, however, it is not user or parent-friendly and takes a lot of training and digging to understand.

**What problems is Procare Solutions solving and how is that benefiting you?**

ProCare is helping us keep a record of payments and child information. It keeps things organized and easily accessible.

  ### 6. Excellent Program

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** November 12, 2021

**What do you like best about Procare Solutions?**

It's to easty to use this product.  There are many wonderful features, but the setup is simple, making it easy to decipher.  They also have helpful tools.

**What do you dislike about Procare Solutions?**

It would be nice to be able to create reports that gather specific information that I need.  There are many easy to use reports, but I would like to be able to create a single report with all of the information I need.

**What problems is Procare Solutions solving and how is that benefiting you?**

Easy communication with parents!  We are able to send them a message through Procare that not only notifies them through their Procare app, but also sends a text message!  It also makes contactless sign in for parents so much easier!

  ### 7. The #1 Child Care Management Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angela B. | Human Resources Generalist, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** August 10, 2021

**What do you like best about Procare Solutions?**

I have used so many daycare softwares over the year and this one is by far the best. The interface is so user friendly and way less buggy then all the ones ive used in the past. The notifications are in real time and it makes it super easy to email my teachers.

**What do you dislike about Procare Solutions?**

I dont have any complaints about the app. So far its checked all the boxes on needs and wants for my kids

**What problems is Procare Solutions solving and how is that benefiting you?**

I can reach my teachers fast and also stay up to date with what my kids are doing throughout the day

  ### 8. Not my favorite child care softward

**Rating:** 3.5/5.0 stars

**Reviewed by:** Anita H. | Financial Director, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** June 26, 2021

**What do you like best about Procare Solutions?**

I like that the parent can initiate their credit card payment and I don't have to do it for them.

**What do you dislike about Procare Solutions?**

I don't like that all of a child's info and ledger info can't be found in one place. I have to switch back and forth between a child's accounting and personal info. I don't like that I can't get a revenue summary report at month end showing how much went into various categories like staff child credit/sibling discount, etc. Having to pay $1/ACH transaction submitted by parent adds an additional $100/month.

**What problems is Procare Solutions solving and how is that benefiting you?**

I am not solving anything with Procare. I've been very disappointed with the things I can't accomplish or are harder to accomplish. I was looking forward to making the change to Procare, but I'm not happy we've made the change.

  ### 9. PROficient  in PR0care

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julie S. | Executive Center Director , Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** December 23, 2021

**What do you like best about Procare Solutions?**

User-friendly, several report options to filter to desired information

**What do you dislike about Procare Solutions?**

I do not have dislikes at this time other than it freezing periodiclly.

**What problems is Procare Solutions solving and how is that benefiting you?**

Tuition, attendance, Accounts receivable

  ### 10. Many functions, not intuitive

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Alternative Medicine | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** April 23, 2021

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Procare Solutions?**

It has a lot of functions that can take the place of many different apps - all in one spot . Attendance, assessment , documentation, etc all in one spot

**What do you dislike about Procare Solutions?**

It does not seem to be intuitive on the parent end requiring lots of support for them to get the same benefits

**Recommendations to others considering Procare Solutions:**

For those in education looking to streamline their support apps this has a ton of features. Admin uses for tracking students and classes and also integrates billing , student safety info and more.

**What problems is Procare Solutions solving and how is that benefiting you?**

We have been able to readily track student attendance, share photos, utilize messaging to communicate. Connection to families while kids are at school is easier

  ### 11. Procare is a good product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** July 30, 2020

**What do you like best about Procare Solutions?**

The fact that you could take payment with a credit card by swiping on a machine rather than entering it in the program.

**What do you dislike about Procare Solutions?**

It takes some getting used to.  I was used to another program and I couldn't quite get the hang of Procare. You were not able to send group emails to parents and we needed that feature.

**Recommendations to others considering Procare Solutions:**

It is a good program, it just needs a few adjustments to be what we needed.  We needed to be able to reach out to a group of parents at a time and were not able to do this.  That was the only reason that we switched back to our previous vendor

**What problems is Procare Solutions solving and how is that benefiting you?**

It was easy to navigate and do our program with well.  Being able to take credit cards was a great benefit. It was easy to navigate once we learned how to use the program.

  ### 12. Sandbox, a great software for your program!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anthony A. | Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 18, 2020

**What do you like best about Procare Solutions?**

I loved the overall set up of Sandbox. The child's profile was easy to navigate and edit, both on the admin side and the parent side. The billing process was simple and separated parents are able to be billed separately which was a huge plus on the admin side for our program. I also really appreciated how quickly the staff at Sandbox got back to us when we would ask a question. I also really appreciated how emailing the parents was so easy using Sandbox! I enjoyed Sandbox having the different reports available to be printed so we could track attendance both on paper and the app. The reports also helped out the our team because they were able to give us a projection of the students that we would be receiving within the week.

**What do you dislike about Procare Solutions?**

I would say the downside of Sandbox was the app. The app was a little slow. I also think that Sandbox could improve how subsidy is tracked on the website. I am not sure if it was just me who wasn't able to notice if this was correct, but when my program would receive payments from CCRC and they were inputted - I would not see the subsidy payments affect the total revenue. I also found it difficult that when needing to update more than one of the classroom in the program via the website, it did not allow you check all of the rooms that were in the program. The only way I was able to update all classrooms at the same time was doing it via the Sandbox app on my phone.

**What problems is Procare Solutions solving and how is that benefiting you?**

Sandbox has made it easy to communicate with parents about what is going on in the program and has also made it easy to track payments that are not subsidy payments. I also like how with Sandbox the administration is able to assist parents with their Kiosk codes because there are some programs that I have worked with that do not allow you to edit parent information.

**Official Response from Gavin Wieske:**

> Hi Anthony,

Thanks for taking the time to leave this review! 

We launched a brand new Teacher App last summer - let me know if that has fixed the slowness you were experiencing. 

I have not heard of that subsidy tracking issue before, so if that is still an issue, please contact our team at support@runsandbox.com and they will help you resolve that as soon as possible.

Your feedback about managing classrooms has been noted and shared with the dev team. Have a great day!

  ### 13. Easy to use, amazing customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Esther B. | Program Director, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 18, 2020

**What do you like best about Procare Solutions?**

We love the ease of use that Sandbox Software provides. Anytime we have an issue or question about how to use a particular feature, the customer service is immediately available to help. They even take the time to submit requests to their programmers if they hear that a particular feature would be helpful for our center.
We also have many parents who enjoy the parent portal for billing.

**What do you dislike about Procare Solutions?**

We would love for their teacher  app to be a little bit different. We haven’t been able to use that because of some features we need that aren’t there yet.

**Recommendations to others considering Procare Solutions:**

Utilize their support team. If it can be done they will help you find a way. 
Use the parent portal right for the beginning.  Parents live this feature and i wish we would have started using it right away.

**What problems is Procare Solutions solving and how is that benefiting you?**

We have a much easier time navigating billing for our families. And we’ve been able to track licensing  requirements for children’s medical information that make our jobs so much easier!

**Official Response from Gavin Wieske:**

> Hi Esther,

Thanks for the review! So happy to hear about your positive experience with our customer support, as this is a top priority for us!

We have launched a new Teacher App last summer with some powerful new features - let me know if this has helped!

  ### 14. Well-thought out Software with friendly support team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shandon W. | Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 18, 2020

**What do you like best about Procare Solutions?**

As a preschool with 170 families, we have a lot of details to keep track of! Sandbox is an intuitive, user-friendly system that keeps details well-organized and easy to find. Their support team is friendly, responsive and knowledgeable. Sandbox has taken so much of the stress out of invoicing, billing & tracking enrollments, immunizations & allergies. Within months I found I was able to navigate the software to the point of being able to build forms, generate enrollments & reports and invoice and bill families with ease & confidence.

**What do you dislike about Procare Solutions?**

There is room for improvement in regards to their billing reports, however the Sandbox team has been very responsive to feedback and problem-solving and continually improves their systems.

**What problems is Procare Solutions solving and how is that benefiting you?**

Sandbox has made it easy to link families with multiple children together to make billing even easier. It's much easier to track billing or enrollment issues (than with previous software solutions) thanks to this feature. Being able to invoice & bill all families at once has been a lifesaver. Their support team knows their software well and the vast majority of the time is able to answer my questions (even the odd ones!) or solve my problems within minutes.

**Official Response from Gavin Wieske:**

> Hi Shandon,

We appreciate you taking the time to leave this review! So great to hear that Sandbox has been able to reduce the stress of your daily work.

We are always making enhancements to our reporting section and we are also looking to add custom reporting later this year as well. Stay tuned!

  ### 15. Sandbox software has made my job so much easier!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Margaret E. | Director, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** June 26, 2020

**What do you like best about Procare Solutions?**

For me the best part of Sandbox is that I can have all "tabs" open on my screen. This makes it so I can better help the families at our school.

**What do you dislike about Procare Solutions?**

The one main downside I can think of is that you cannot create your own reports. There are certain reports I need to be able to pull and they have not created a template for those yet.

**Recommendations to others considering Procare Solutions:**

I don't have any. Its great.

**What problems is Procare Solutions solving and how is that benefiting you?**

Sandbox has streamlined our enrollment process exponentially. What used to be a major process is now all in one place.

**Official Response from Gavin Wieske:**

> Hi Margaret,

Thanks for the great review! So amazing to hear that Sandbox has made your job easier.

You will be happy to hear that we are planning to add custom reporting later this year. Stay tuned!

  ### 16. Smooth sailing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Genevieve D. | General Manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** March 09, 2020

**What do you like best about Procare Solutions?**

The customer service team is just amazing. They are quick and efficient! The software itself is logical and intuitive. I was with a software that was rigid and Sandbox is the complete opposite, the team is not afraid to adapt to our needs. Thumbs up Sandbox!

**What do you dislike about Procare Solutions?**

There is still work to do with more reports but the team is working super hard to always improve.

**What problems is Procare Solutions solving and how is that benefiting you?**

Billing is a breeze, it was long and strenuous before I had Sandbox. Its now easy to see mistakes or correct things. Time saving for sure!

**Official Response from Gavin Wieske:**

> Hi Genevieve,

Thanks for taking the time to leave this amazing review!

We are always making enhancements to our reporting section and custom reporting is scheduled to be released later this year. Stay tuned!

  ### 17. Love it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katie G. | Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** March 09, 2020

**What do you like best about Procare Solutions?**

I love the versatility of the product and how user friendly it is

**What do you dislike about Procare Solutions?**

I wish both parents could have access to view and pay the bill. I do not like how the daily reports are set up for sharing with parents.

**What problems is Procare Solutions solving and how is that benefiting you?**

Lots of Billing issues solved with sandbox!

We wasted a ton of time on billing prior to sandbox. Sandbox is easier for us to use for billing and makes beautiful statements that are easy to read and understand for parents

**Official Response from Gavin Wieske:**

> Hi Katie,

Thanks for leaving us this great review!

It is great to hear that we have been able to help you streamline your billing processes.

Your feedback about shared billing access has been noted and shared with our dev team. Have a great day!

  ### 18. Excellent reliability and customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pam M. | Director, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 18, 2020

**What do you like best about Procare Solutions?**

Sandbox software provides simple access for many of the necessary record keeping items  utilized in childcares. It provides attendance for children/staff, billing, medical record keeping, communication with parents, enrollment and more.

**What do you dislike about Procare Solutions?**

There is really nothing I dislike about the program. We did a lot of research before choosing Sandbox.

**What problems is Procare Solutions solving and how is that benefiting you?**

I find it much simpler to look up immunization records on Sandbox than having to pull a child's file.  We just started using Sandbox for enrollment and it has saved me a great deal of time with emails.

**Official Response from Gavin Wieske:**

> Hi Pam,

Thanks for the amazing review! 

  ### 19. Great work saver

**Rating:** 5.0/5.0 stars

**Reviewed by:** Debra K. | Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 19, 2020

**What do you like best about Procare Solutions?**

Sandbox is easy to navigate.  Sandbox keeps all records and makes it very easy to find the information you need quickly.  I can easily track trends in attendance.  In addition, Sandbox makes keeping track of billing very simple.  I can easily send  payment reminders to the families  who have outstanding invoices.

**What do you dislike about Procare Solutions?**

I have not found a feature that I did not like to date.

**Recommendations to others considering Procare Solutions:**

This software is easy to navigate, very user-friendly and keeps excellent records.

**What problems is Procare Solutions solving and how is that benefiting you?**

One of my favorite benefits is the ability to email all my parents at the same time.  I also appreciate the "filter" option, so that I can send emails that pertain to certain students or groups of students without having to sort through the names myself.

**Official Response from Gavin Wieske:**

> Hi Debra,

We appreciate you taking the time to leave this great review!

So happy to hear the impact Sandbox has had on your day to day work.

Have a great day!

  ### 20. Excellent support services

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 18, 2020

**What do you like best about Procare Solutions?**

We have had excellent customer service from Sandbox.  As the software was new to us last year there were man things we needed to learn about it.  Anytime a question came up we were promptly hooked into a chat with a representative who was always successful with assistance.  The software makes it very easy to open up registration on line, accept payments, develop invoices and print out a variety of reports at will.

**What do you dislike about Procare Solutions?**

The two things that I noted in the last survey from Sandbox is that when invoices print out, charges are not in order by date.  Rather they randomly show up on the invoices.  The only other problem I noted was that our tax ID did not show up on tax receipts that I printed out for parents.  However, as the Sandbox software continues to develop itself, I'm confident they will work these out as well.

**Recommendations to others considering Procare Solutions:**

Very easy to use with excellent customer service

**What problems is Procare Solutions solving and how is that benefiting you?**

Using Sandbox Software has been a big time saver for our company.

**Official Response from Gavin Wieske:**

> Thanks for your review and feedback!

Customer service is a top priority at Sandbox and we are happy to hear about your great experience.

If you have not already, please contact our team at support@runsandbox.com and they will help you resolve these issues as soon as possible!

  ### 21. Sandbox is user friendly, and the support team is wonderful!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 18, 2020

**What do you like best about Procare Solutions?**

We love the ease of the online billing - it makes it so easy for our clients to pay us every week!

**What do you dislike about Procare Solutions?**

We would love to see more expansion in the future enrollment projections category. We do a lot of planning ahead and the monthly projections are not easy to use.

**Recommendations to others considering Procare Solutions:**

If you are looking for a software system that does everything, Sandbox is a great choice! It is the only one we found that does everything we need, and the support staff is amazing!!

**What problems is Procare Solutions solving and how is that benefiting you?**

We keep our day to day business running with sandbox - checking the kids in and out, attendance sheets, and online billing to name a few!

**Official Response from Gavin Wieske:**

> Thanks for taking the time to leave this great review!

Your feedback has been noted and shared with our dev team. Have a great day!

  ### 22. Amazing software and Amazing staff

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angie G. | CEO, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** March 13, 2020

**What do you like best about Procare Solutions?**

Any question is resolved immediately on chat.  

Friendly, knowledgeable and great problem solvers.

All our franchisees will be using this software...

Great Management!

**What do you dislike about Procare Solutions?**

Not being able to have my signature for the Tax receipts.

**What problems is Procare Solutions solving and how is that benefiting you?**

Projections Report is a great tool in order to plan ahead.  Tax receipts perfect.

Keep files current for both staff and children is a wonderful benefit

**Official Response from Gavin Wieske:**

> Hi Angie,

Thanks for the great review!

You are able to add your signature to Tax Receipts through the Tax Receipt Settings. Navigate to Settings > Tax Receipts. For additional assistance please contact our team at support@runsandbox.com.

  ### 23. Great, versatile software.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christina H. | Director or Programming, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 18, 2020

**What do you like best about Procare Solutions?**

Sandbox is flexible and allows us the freedom to build what we need within the program to fit our needs.

**What do you dislike about Procare Solutions?**

I wish it had a few more features but I feel like it is growing and expanding rapidly.

**What problems is Procare Solutions solving and how is that benefiting you?**

Sandbox saves us time on billing and helps us ensure attendance is accurate.  We love being able to keep track of so many things without much effort.

**Official Response from Gavin Wieske:**

> Hi Christina,

We appreciate the amazing review!

Some big updates coming in 2021, so stay tuned!

  ### 24. Easy to use and Lots of Great Functions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christine S. | Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 18, 2020

**What do you like best about Procare Solutions?**

I love that this is cloud based and I can check on things at the center when I am away or working remotely. I also love the ability for prospective parents to fill out an application electronically as well. The email function is awesome too!

**What do you dislike about Procare Solutions?**

I wish we could separate subsidies sort of like tuition types.

**What problems is Procare Solutions solving and how is that benefiting you?**

I love that teachers have access to information and even our  Early Head Start funder. I was able to give their family engagement specialist access to the EHS classrooms so she could monitor attendance daily!

**Official Response from Gavin Wieske:**

> Hi Christine,

Thanks for the incredible review!

Your feedback has been noted and shared with our dev team.

Have a great day!

  ### 25. Has saved us so much time and money!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 18, 2020

**What do you like best about Procare Solutions?**

Sandbox helps us keep our childcare organized.  Parents enjoy the ability of paying their bill online and our ability to communicate has been greatly improved.  We have saved so many man hours by having everything in one place.

**What do you dislike about Procare Solutions?**

I don't have anything that I dislike.  Support is always very responsive to any issues I have.

**What problems is Procare Solutions solving and how is that benefiting you?**

We have solved our billing issues.  We automatically pull payments each Monday so parents are not falling behind.  We have been able to streamline many processes.

**Official Response from Gavin Wieske:**

> Thanks for taking the time to leave us this great review!

We are so happy to hear that we are saving you and your team time every day.

  ### 26. Great resource for childcare facility.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 18, 2020

**What do you like best about Procare Solutions?**

Sandbox is very user friendly.  It is not difficult to figure out how to do things, but if I do have trouble help is easily found with the chat feature.

**What do you dislike about Procare Solutions?**

Very little I dislike about Sandbox.  The only thing I would change is to have attendance tracking be altogether as well as by class.

**Recommendations to others considering Procare Solutions:**

This is a great resource I would highly recommend.

**What problems is Procare Solutions solving and how is that benefiting you?**

Mainly tracking funds and keeping attendance.

**Official Response from Gavin Wieske:**

> Hello,

Thanks for your great review!

Your feedback has been noted and shared with our dev team. Have a great day!

  ### 27. Excellent software and customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Habiba A. | Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 20, 2020

**What do you like best about Procare Solutions?**

The team is always helpful and always available.

**What do you dislike about Procare Solutions?**

Nothing, enjoy using the software. Excellent software.

**What problems is Procare Solutions solving and how is that benefiting you?**

Communication with parents, transparency with payments, easy to access information.

**Official Response from Gavin Wieske:**

> Hi Habiba,

Thanks for the awesome review!

  ### 28. Organized information

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lauren G. | Curriculum Coordinator, Education Management, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** September 09, 2019

**What do you like best about Procare Solutions?**

The most helpful thing about ProCare is the filter option. I love being able to filter by classroom to make email lists for newsletters easy. Accepting payments is also super easy.

**What do you dislike about Procare Solutions?**

I don't like having to close the payments each night. I wish it was automated at a certain time. I also dislike having to hide families after withdrawing them. If I forget, they mistakenly appear on rollcall sheets. I wish it was automated 

**What problems is Procare Solutions solving and how is that benefiting you?**

ProCare solved all the issues we had with Kangaroo time. It is easy for parents to sign their kids in and out at the front computers using their fingerprints, and the CC fee is cheaper.

  ### 29. ProCare Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** November 04, 2019

**What do you like best about Procare Solutions?**

Great software for childcare companies.  Great way to do billing for multiple locations, for parents to pay at kiosk, and for parents to check in their children.

**What do you dislike about Procare Solutions?**

I do not currently have any dislikes.  I have been satisfied.

**Recommendations to others considering Procare Solutions:**

Would recommend for childcare providers.  Great way to bill, manage account ledgers, and enable parents to check in their children.

**What problems is Procare Solutions solving and how is that benefiting you?**

I have not experienced any problems.  Benefits are ease of use, convenience, and effectiveness.

  ### 30. Simple and manage

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** September 03, 2019

**What do you like best about Procare Solutions?**

I love how it’s easy to use. You can pretty much navigate the system as a beginning and get where you need to go. 

**What do you dislike about Procare Solutions?**

The “system maintenance” and errors with login. There seems to be a lot of that. 

**Recommendations to others considering Procare Solutions:**

I would definitely give it a try 

**What problems is Procare Solutions solving and how is that benefiting you?**

Less ecurity issues at our school. When checking a child in and out, it prints a ticket for you. Drop off and pickup aren’t permitted without a ticket. This makes parents feel safe when leaving their children in our care.   

  ### 31. Very useful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** May 22, 2019

**What do you like best about Procare Solutions?**

This program is used on the everyday bases at the childcare program I work at and is very reliable. 

**What do you dislike about Procare Solutions?**

The only time we ran into a problem with this program is when it crashes every one and a while. 

**Recommendations to others considering Procare Solutions:**

Very helpful in the administration aspect of running a childcare center. 

**What problems is Procare Solutions solving and how is that benefiting you?**

This program helps to keep up with parent accounts and enrollment 

  ### 32. Complex, yet efficient and very useful!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** July 02, 2018

**What do you like best about Procare Solutions?**

I enjoy the availability of student data with this program. The search tools are great and allow me to pull up information on a specific person or family in an instant. Then, on the same screen I can input their attendance, update immunizations, view all contact info for parents, view the billing, etc. This has been an incredible tool to also run mass reports and rosters. I am quite impressed with its capabilities. Our organization literally cannot fun without ProCare!

**What do you dislike about Procare Solutions?**

I dislike the visual appeal of the program. I wish it looked a bit more modern and easier on the eyes. It’s all gray so it’s pretty boring. Improvements in the interface would be awesome and increased availability on tablets would be great too (and very convenient). I also wish there was iOS compatibility! I would kill to have this available on my iPad!

**Recommendations to others considering Procare Solutions:**

Make sure that your operating systems are windows or otherwise this won’t be available to you. 

**What problems is Procare Solutions solving and how is that benefiting you?**

Procare solves the problem of having a million different excel documents that track our students and their information. Procare allows not only my department to access and input information, — admissions, family support, client services, etc. can all track info on ONE software. I can’t speak enough of how organized and efficient it has made us.

  ### 33. Clock in and out 

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** February 22, 2019

**What do you like best about Procare Solutions?**

I liked the ease of used when I came to using it for both parents and employees. 

**What do you dislike about Procare Solutions?**

When it would crash, and the system would take about 15-20 minutes to reboot. 

**What problems is Procare Solutions solving and how is that benefiting you?**

None

  ### 34. Intuitive and useful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** July 30, 2018

**What do you like best about Procare Solutions?**

With Procare you can track all sorts of different data (billing, payments, addresses, family members, check-in/out times, have pictures on file) and it is very intuitive and easy to learn.

**What do you dislike about Procare Solutions?**

You cannot be signed into your procare at the same time on two different computers. You must log out of one and that can be aggravating when you work at different computers.

**What problems is Procare Solutions solving and how is that benefiting you?**

You can store tons of data on procare and easily create reports. Saves tons of time when used correctly and effeciently

  ### 35. Clean, easy and everything you need

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** January 11, 2018

**What do you like best about Procare Solutions?**

The amount of data you can retrieve and organize into reports is great. Procare gives you so many options when creating reports, which is an integral part of our business. We also love the ease of using payroll and Tuition Express.

**What do you dislike about Procare Solutions?**

Procare takes 30 seconds or longer to open at start. It also crashes frequently and/or takes quite a while to load certain items and send e-mails

**Recommendations to others considering Procare Solutions:**

Read the handbook! It's very informative and helpful. When you're really stuck, their customer service is great 

**What problems is Procare Solutions solving and how is that benefiting you?**

Payroll is so much easier now that it’s integrated with Procare. Searching for and creating limitless reports regarding both students and staff helps immensely with day to day operations. In addition, the tuition portion of procare makes my job much easier than when we were using a different child care software. 

  ### 36. Good Product for Student Data and Payment Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** January 09, 2018

**What do you like best about Procare Solutions?**

When I worked for my school district's afterschool care program as the site coordinator, we used Procare to manage student data and information, as well as payments made to the academy. I personally enjoyed that all of the student's information could be kept in one secure place online. It helped when we needed to get a hold of parents about payments of if we simply had a question. I love that we could allow access to as many or as little campuses or student data as well. I was traveling from each campus teaching Procare to other site coordinators but I could access it all through my own  account  because I could be given access to as many or as few sites I needed to be given access. 

**What do you dislike about Procare Solutions?**

The interface was definitely something that you had to become accustomed to especially when it came to taking the money and making sure that accounts were charged correctly. It was cumbersome at times to go back and update accounts from the past, which is to be expected but I felt there were ways that could add to the program to make that more user friendly and faster. 

**Recommendations to others considering Procare Solutions:**

I really liked this program because of the streamlining element. In childcare, it's so important to have all that information at your fingertips simply because inevitably you will need it. We also printed off each child's information, loved that feature,  and kept that with us as well as had the program downloaded on laptops just in case we had to access it because of an emergency and we were not on our campus at our main workstation. It really is a simple way to streamline student info. 

**What problems is Procare Solutions solving and how is that benefiting you?**

Procare solved a streamlining solution for the after school care program. You had important health information, student information, parent information, as well as payment information all in one place, especially if parents were automatically charged each month. It was a very easy way to streamline payments made to accounts, accounts that were past due and how long etc... 

  ### 37. Great data base

**Rating:** 4.0/5.0 stars

**Reviewed by:** Melanie W. | Education Director, Education Management, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** December 27, 2017

**What do you like best about Procare Solutions?**

I like that I can access families and staff from multiple campuses with one log in.  All information is stored in one location. 

**What do you dislike about Procare Solutions?**

The reports feature is not intuitive. I know the information is in the data base, but cannot find a report to pull the information I want. 

**Recommendations to others considering Procare Solutions:**

Make sure you watch the training webinars!

**What problems is Procare Solutions solving and how is that benefiting you?**

We track all our customer billing, employee time sheets, classroom enrollment as well as all staff and family contact information with Procare. 

  ### 38. Lots of functionality - lacking in user friendliness

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kelly C. | HR Manager & Marketing Specialist, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** October 04, 2017

**What do you like best about Procare Solutions?**

You can truly doing almost anything with Procare -from billing to staffing to attendance. The functionality is expansive, for sure. 

**What do you dislike about Procare Solutions?**

The system is not aesthetically pleasing and you can sometimes find your self looking in multiple places for a certain function. 

**Recommendations to others considering Procare Solutions:**

Take a look at their add ons and integration abilities - make sure it'll work with your current systems. 

**What problems is Procare Solutions solving and how is that benefiting you?**

Procare has streamlined our operations in terms of organizing family accounts across eight campuses. My job position has moved away from Procare in the last few years but those at my company who still use it find it to be efficient and helpful for organization at the campus and administrative level. 

  ### 39. Everything in one program!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kelsey G. | Childcare/Babysitter, Individual & Family Services, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** October 28, 2017

**What do you like best about Procare Solutions?**

My billing time has gone from 8-10 hours (100 accounts, manual billing, unable to email) to 1 hr - start to finish including sending emails! 

I can pull ledgers for each family, enter in special formulas for special situations, and I can pull time cards on students! 

**What do you dislike about Procare Solutions?**

Setting families up is time consuming due to my inability to meet with each family. 

Sometimes I cannot find exactly what I need on ProCare’s help site as far as which formulas I need. 

**Recommendations to others considering Procare Solutions:**

Definitely look into Procare! It is well worth the investment! 

**What problems is Procare Solutions solving and how is that benefiting you?**

It’s allowing us to bill for preschool, track attendance, and leave notes for families. It allows allows the same for our Latchkey program. It is a huge timesaver, and really allows me to have many things at my disposal. 

  ### 40. Great program!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** March 20, 2018

**What do you like best about Procare Solutions?**

Like the fingerprint feature because it enhances the security and safety of our school and students.

**What do you dislike about Procare Solutions?**

Sometimes the program will quit unexpectedly but that could be a computer error and nothing to do with the program itself.

**What problems is Procare Solutions solving and how is that benefiting you?**

Safety is a huge benefit.  Parents and other authorized members can pick up their children.  It is also extremely simple to use- without having to type in a password or PIN number for each family that comes to pick up. 

  ### 41. Admin

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** December 26, 2017

**What do you like best about Procare Solutions?**

Linked information and features helps make process easier as well as helpful customer service

**What do you dislike about Procare Solutions?**

Existing member information could be confusing and limiting if not linked correctly so have to search for more information to help with this 

**What problems is Procare Solutions solving and how is that benefiting you?**

Housing families information, creating class lists and Tuition Express information 

  ### 42. Procare provides comprehensive management software for our school.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** January 26, 2018

**What do you like best about Procare Solutions?**

Procare syncs with other products, such as Tadpoles, and our keyless entry system.

**What do you dislike about Procare Solutions?**

Takes a long time to log in to the system and we are required to change passwords every ninety days.


**Recommendations to others considering Procare Solutions:**

Procare manages all of our accounting, student information, and billing needs.

**What problems is Procare Solutions solving and how is that benefiting you?**

Procare manages our tuition accounts and all other incidental billing.  A variety of reports help us with monthly, quarterly, and yearly summaries.

  ### 43. Great program, but preferred it before it was cloud based.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** December 07, 2017

**What do you like best about Procare Solutions?**

The numerous reports that it contains for children and financials.

**What do you dislike about Procare Solutions?**

The program was much easier to use before it was cloud based.

**Recommendations to others considering Procare Solutions:**

Do your research between Procare and Childcare CRM.  It will benefit you to take advantage of their free trials to decide which one is the best for you.

**What problems is Procare Solutions solving and how is that benefiting you?**

Financial Reporting, Childcare management such as sign in/out sheets, emergency contacts, authorized pick ups, etc.

  ### 44. Excellent Program, Yet Sometimes There Are Bugs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** April 13, 2017

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Procare Solutions?**

I enjoy how the invoices can easily be worked on and changed, edited.  A lot of different ways to set camps and programs up.  Nice work!

**What do you dislike about Procare Solutions?**

I get bugs a lot when using.  I will create a camp and when I go to enroll a student, it's not showing up.  It's annoying.

**Recommendations to others considering Procare Solutions:**

None!

**What problems is Procare Solutions solving and how is that benefiting you?**

Being able to have the correct lists of children.  Being able to see who comes when.  That is very beneficial to me as an office employee.

**Official Response from Gavin Wieske:**

> Hello,

Thanks for taking the time to leave us this review!

This is not a bug we are aware of and it may be due to user error. Please contact our team at support@runsandbox.com and they will help you resolve this issue as soon as possible.

  ### 45. Procare has more tools than you need!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** April 19, 2017

**What do you like best about Procare Solutions?**

Procare is very user-friendly and has more than enough reports and tools that will help with child care management. It is super helpful to have staff and family info all in one program. I also like the link that it has with our Tadpoles daily report software, Tuition Express, and check-in computers.

**What do you dislike about Procare Solutions?**

Connectivity issues seem to take a while to get resolved.

**What problems is Procare Solutions solving and how is that benefiting you?**

Provides an alternative to a traditional time clock for employees. Allows payment processing and accounting for families.

  ### 46. Procare Fan!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cassandra W. | Administrative Assistant, Religious Institutions, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** June 14, 2016

**What do you like best about Procare Solutions?**

Procare has a user friendly interface. It is easy to navigate and find what you are looking for. It allows you to customize your tracking and organization which is great when it comes to creating groups of children. Taking payment, running statements, etc are all fast and efficient. The program is great!

**What do you dislike about Procare Solutions?**

My only complaint is that there is not a way to apply payments to a specific charge so that you can track money by age group. I have to export the data and do it by hand.

**Recommendations to others considering Procare Solutions:**

Procare is a great program and it is consistently making changes for the better. It is more than worth the money and I fully recommend it to anyone who is running a childcare center!

**What problems is Procare Solutions solving and how is that benefiting you?**

We were looking for a software to help maintain our family information for our daycare while also making billing and payments so much easier. Procare does all of this and more!

  ### 47. Time Saver!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cassy W. | Independent Business Owner, Cosmetics, Enterprise (> 1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** July 26, 2016

**What do you like best about Procare Solutions?**

Procare is an amazing child development database. It helps to keep track of families and students, financials, employees, and attendance. Procare allows a bunch of different ways to customize the software so that it works best for your company. You can create your own categories, tracking assignments, etc. The reports feature allows you to easily print or save statements for customers. The Procare Dashboard is a great feature where you can see a real time view of the business. You can see which students are checked in, which employees are checked in, how many kids are in each classroom, and so much more!

**What do you dislike about Procare Solutions?**

The reports feature could use some work. It would be nice to be able to create custom reports. It can be difficult to find the right report at times, also. 

**Recommendations to others considering Procare Solutions:**

Procare is an amazing product and I strongly recommend it to anyone looking for a child development software! The technical support is great and we have always had an amazing experience when using Procare!

**What problems is Procare Solutions solving and how is that benefiting you?**

We started using Procare to better track the families and students, as well as, their charges and payments. This has been a great success for us. It is so much easier to use Procare to track students than relying on paper files. We still use our QuickBooks program for a lot of our financials but Procare's ledgers are perfect for tracking what each family owes and collecting payment. Our families love that they can pay at kiosks in the hallway or from their own computer. This transition to Procare has made EVERYONE'S life easier! We have received nothing but compliments from our customers.

  ### 48. Best Child Care Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cindy B. | Director, Education Management, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** August 01, 2015

**What do you like best about Procare Solutions?**

This program is easy to use and has everything we need to manage our program. It is very user friendly and saves us time and money. This company also changes and grows according to the demands of the industry they welcome suggestions from their customers.
I have been using this program for over 15 years and love the customer service and support as well. 

**What do you dislike about Procare Solutions?**

I really don't have any dislikes. It offers so many different reports, it takes a bit of trial and error to get exactly what you want. 

**What problems is Procare Solutions solving and how is that benefiting you?**

Student/parent information and financial information.
Reports that general and specific
Security and safety
Payments are made easily, safely and automatically
It changes and offers industry specific reports and options
 
 


## Procare Solutions Discussions
  - [What is Procare used for?](https://www.g2.com/discussions/procare-what-is-procare-used-for) - 1 comment
  - [What is Sandbox Software used for?](https://www.g2.com/discussions/what-is-sandbox-software-used-for) - 1 comment
  - [How much does procare cost?](https://www.g2.com/discussions/how-much-does-procare-cost) - 1 comment
  - [Who is procare?](https://www.g2.com/discussions/who-is-procare) - 1 comment
  - [Does procare have an app?](https://www.g2.com/discussions/does-procare-have-an-app) - 1 comment

- [View Procare Solutions pricing details and edition comparison](https://www.g2.com/products/procare-solutions/reviews?page=8&section=pricing&secure%5Bexpires_at%5D=2026-09-01+10%3A35%3A34+-0500&secure%5Bsession_id%5D=c54997e3-df5b-460e-9691-194b14a596f6&secure%5Btoken%5D=03048641f69e8a8504e0a77dcbcc131e34f4c95b504b3f573bf68c61895250c3&format=llm_user)

## Procare Solutions Features
**Agentic AI - Child Care**
- Autonomous Task Execution
- Multi-step Planning
- Proactive Assistance
- Lesson Planning

**Additional Functionality**
- Contact Database
- Milestone Tracking
- Calendar Management
- Parent Portal
- Third-Party Integrations
- Attendance Tracking
- Activity Dashboard
- Activity Tracking
- Generative AI
- Check-in/Check-out
- Document Management
- Enrollments/Onboarding
- Certification Tracking
- Meal/Nutrition Management
- Reporting & Statistics
- Incident Management
- Multi-Language
- Multi-Location
- Employee Management
- Communications Management
- Customer Accounts
- Wait List Management
- Mobile Access
- Immunization & Allergy Tracking
- Task Management
- Student Information/Records
- Registration Management
- Billing & Invoicing
- Role-Based Permissions
- Electronic Signature
- Payment Processing
- Data Security
- Alerts/Notifications
- Class Scheduling
- AI Copilot
- API
- Resource Scheduling
- Records Management
- Daily Reports

## Top Procare Solutions Alternatives
  - [brightwheel](https://www.g2.com/products/brightwheel/reviews) - 4.6/5.0 (162 reviews)
  - [Lillio (formerly HiMama)](https://www.g2.com/products/lillio-formerly-himama/reviews) - 4.7/5.0 (79 reviews)
  - [Tadpoles](https://www.g2.com/products/tadpoles/reviews) - 4.6/5.0 (19 reviews)

