Procare Solutions Pricing Overview

I love how it keeps all my students records organized and how its very easy to use.

It has a feature for everything.

My parents are able to stay informed throughout the day on what their child is doing.

Their monthly fee includes all the features. Review collected by and hosted on G2.com.

The monthly fee could seem high for startup daycares Review collected by and hosted on G2.com.

When Procare is actually working correctly — which is almost never these days — it truly makes running our center so much easier. The system itself is very user-friendly and capable of handling everything from attendance and daily reports to billing and parent communication all in one place. The Procare app is great for keeping families connected and makes payments and invoicing simple and efficient. When it functions as it should, it runs the entire center seamlessly. Unfortunately, those moments have become rare, and it’s frustrating that such a great system isn’t reliable anymore. Review collected by and hosted on G2.com.

As a long-time Procare user, it’s been really disappointing to see how unreliable the system has become. Lately, it feels like it’s down more often than it’s working. When problems come up, they can’t be fixed without calling support, and the hold times are outrageous — anywhere from 45 minutes to over two hours with no call-back option. Even after reaching someone, most issues can’t be resolved right away, and you’re left waiting days or even a week for help. For a system that runs our entire center, that’s unacceptable. The lack of reliability and customer care is truly discouraging. Review collected by and hosted on G2.com.