# Postal by Sendoso Reviews **Vendor:** Sendoso **Category:** [Direct Mail Automation Software](https://www.g2.com/categories/direct-mail-automation) **Average Rating:** 4.5/5.0 **Total Reviews:** 408 ## About Postal by Sendoso Postal is the leading intelligent gifting platform that helps thousands of businesses increase their pipeline, retain customers, and reward employees. The platform and its global marketplace enable customers to automate direct mail, manage branded company swag, and send personalized gifts, all while centralizing cost and reducing waste. Postal is the everything app for gifting, integrating seamlessly with your favorite workplace tools including Salesforce, Microsoft, Google, Hubspot, and Workday. This allows you to automate and track sends and spending effortlessly. Learn more at postal.com. ## Postal by Sendoso Pros & Cons **What users like:** - Users find the **ease of use** in Postal exceptional, making navigation and sending gifts a breeze. (29 reviews) - Users value the **easy automation and personalization of gifting** with Postal, enhancing relationships with clients seamlessly. (25 reviews) - Users love the **wide variety of gifting options** available, making relationship building effortless and effective. (19 reviews) - Users appreciate the **ease of sending** with Postal, finding various options intuitive and user-friendly. (16 reviews) - Users love the **personalization options** in Postal, enhancing their gifting experience with diverse and creative selections. (16 reviews) - Customization (15 reviews) - Gift Giving (11 reviews) - Platform Usability (10 reviews) - Selection Variety (9 reviews) - Ordering Process (8 reviews) **What users dislike:** - Users note the **limited gifting options** in Postal, wishing for more variety and flexibility in selections. (6 reviews) - Users find the **UX improvement necessary** due to glitches, navigation issues, and confusion in item selection. (5 reviews) - Users find the **limited customization options** frustrating, desiring more personalization features for all items. (4 reviews) - Users express frustration over **limited options** available in Postal, affecting their gifting experience and variety. (4 reviews) - Users desire a **bigger gifting selection** as options feel limited, despite ongoing efforts to expand. (4 reviews) - Users find the **complex user interface** of Postal cumbersome, making gift sending frustrating and time-consuming. (3 reviews) - Users express a desire for more **international availability** , indicating limitations in options outside the US. (3 reviews) - Email Issues (2 reviews) - High Prices (2 reviews) - Integration Issues (2 reviews) ## Postal by Sendoso Reviews ### 1. Automates Gift Rewards with Ease **Rating:** 4.0/5.0 stars **Reviewed by:** Naor V. | Paid Marketing Associate, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Postal by Sendoso?** I like Postal, by Sendoso for its ease of use, approval process, and campaign setup. It makes the initial setup very easy, which is really beneficial for our marketing promotions involving gift card send outs. Automating incentive gift rewards is a key feature that helps streamline our processes. **What do you dislike about Postal by Sendoso?** There are some manual processes around approving requests. It would be better if the approval process for requests could be more automated. **What problems is Postal by Sendoso solving and how is that benefiting you?** I use Postal, by Sendoso to automate incentive gift rewards for marketing promotions, making the process easier and more efficient. ### 2. Worst Direct Mail Solution out there. **Rating:** 0.0/5.0 stars **Reviewed by:** Gina M. | Director Marketing Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** December 31, 2025 **What do you like best about Postal by Sendoso?** It has gifts that I can give to prospects. **What do you dislike about Postal by Sendoso?** Everything else. Literally I dislike everything else about this platform and company. **What problems is Postal by Sendoso solving and how is that benefiting you?** Direct Mail ### 3. Great tool for client gifting **Rating:** 5.0/5.0 stars **Reviewed by:** Halle M. | Head of Customer Onboarding, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2025 **What do you like best about Postal by Sendoso?** There are so many different gifts and ways for us to surprise and delight customers. It's been a great added tool for me to increase our customized customer support and reinforce positive wins without having to worry about the manual act of mailing things myself. **What do you dislike about Postal by Sendoso?** Generally, I've really liked Postal. Occasionally there I wish for more low dollar amount items (specifically certain brands of Gift Cards), but find that there is always a range to choose from. **What problems is Postal by Sendoso solving and how is that benefiting you?** We wanted more ways to provide exceptional customer service beyond just meetings and e-mails. The problem of "how to build relationships" in a largely digital software world, especially when we don't want to inconvenience customers with additional in person requirements, has largely been solved with avenues for gifting and direct mail. Having ways to automate aspects of it has given me more time to dedicate to problem solving and connecting with customers. **Official Response from Amy Schwartz:** > Thanks for your review, Halle! I will take your feedback on lower cost Marketplace items back to our team. Best, Amy ### 4. Gifting Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Aneel A. | Enterprise Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** March 31, 2025 **What do you like best about Postal by Sendoso?** I recently started using Postal and I have to say, it’s been a fantastic experience! First off, the tool is incredibly easy to learn and use. Even if you're not particularly tech-savvy, you'll find it intuitive and straightforward. I was able to navigate through the features without any hassle. Another highlight is the wide variety of options available. Whether you're looking to send gifts, cards, or other items, Postal has something for everyone. The selection allows you to personalize your sending experience, making it perfect for any occasion. I also appreciate the multiple ways to send gifts. Whether through MagicLink or email, postal offers flexibility that makes the process seamless and enjoyable. **What do you dislike about Postal by Sendoso?** -Pricing: Many items are costly, and the pricing structure is confusing. A clearer breakdown would help users understand costs better. - Gift Options: Allowing users to request specific gift options would enhance personalization - Templates: This would be a huge timesaver if we're running campaigns **What problems is Postal by Sendoso solving and how is that benefiting you?** Postal is making it super easy for me to add a personal touch to my gifts! **Official Response from Amy Schwartz:** > Thanks for your review, Aneel! We're so glad you are finding value in Postal. Since you mentioned wanting to have templates, I am happy to tell you that this functionality exists today! Templates are set up by an Admin and are accessible in the Profile under Saved Messages. Once the messages are saved there, anyone on the team can utilize them. Happy sending! Amy ### 5. A tool that makes ABM Campaigns and Marketing Programs a Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa R. | Director, Field Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2025 **What do you like best about Postal by Sendoso?** We love Postal because it is easy to use, everything always works the way it should, and it's essentially an extension of our team. We use Postal to scale our partner demand generation programs, and without it, we would not be able to scale our programs in the way we do now. Also, our account manager, Courtney, is AMAZING, she is so responsive and whenever we have an issue, she helps us, she always owns anything we need from her, and she's always an advocate for us. **What do you dislike about Postal by Sendoso?** To be honest, we don't have anything we dislike about Postal. **What problems is Postal by Sendoso solving and how is that benefiting you?** Postal is allowing us to run marketing campaigns for our partners at scale. **Official Response from Lauren DiLeonardi:** > Thanks for the glowing review! We’re thrilled Postal by Sendoso helps you scale with ease (and we’ll be sure to give Courtney a shoutout!!!) ### 6. Postal Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Keith W. | Business Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Postal by Sendoso?** Postal has allowed me the ability to quickly send out incentives to prospects which has lead to higher conversion rates for sales. **What do you dislike about Postal by Sendoso?** I don't have anything that comes to mind. **What problems is Postal by Sendoso solving and how is that benefiting you?** Sometimes prospects don't show up to meetings, so being able to incentivize them through a Postal gift tends to get them on our meetings. ### 7. Postal has a wide selection of gifts **Rating:** 3.0/5.0 stars **Reviewed by:** Jane A. | Marketing Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Postal by Sendoso?** There is a very large selection of gifts, and the magic link option makes the gift easy to send. Postal's Paper Plane team has been very quick to respond to questions about customized gifts. **What do you dislike about Postal by Sendoso?** The options for triggers in Postal are limited. I also do not believe it is possible to send a printout or any accompanying collateral aside from the existing card with the gifts. **What problems is Postal by Sendoso solving and how is that benefiting you?** Gift selection and options. It is nice to have all the gifts in one place, but we are having to find separate vendors when we want to make the gifts more customized with additional collateral, and don't have time to use Paper Plane. **Official Response from Lauren DiLeonardi:** > Thanks for the feedback! We're glad you're loving the gift variety and ease of sending. We hear you on customization and triggers—those are areas we're actively looking to improve! ### 8. Postal has been key in upleveling our CX **Rating:** 4.5/5.0 stars **Reviewed by:** Ashley S. | Sr Customer Marketing Manager, Information Services, Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Postal by Sendoso?** I'm a very happy Postal user - I enjoy the Marketplace options, Paper Plane agency, On-Demand Swag, Magic Links, Collections and more. We've had a strong partnership with Postal that has allowed us to completely up-level our customer programs across retention/loyalty, cross-sell, upsell and advocacy. **What do you dislike about Postal by Sendoso?** At times, we've experienced a few glitchy items within the Postal platform that have required support/CS to remediate. There are also a few funky items that can be reached in three different ways that causes confusion for new users - i.e. order reports and inventory **What problems is Postal by Sendoso solving and how is that benefiting you?** Allows us to automate gifting and experiences for customers, prospects, partners and internal employees **Official Response from Lauren DiLeonardi:** > Thanks for the thoughtful review! We're thrilled Postal by Sendoso is helping you elevate CX and drive impact across the customer journey. Appreciate your feedback on usability. We’re always working to improve and will roll this up to our product team! ### 9. Makes it easy to send gifts across the world! **Rating:** 4.5/5.0 stars **Reviewed by:** Morgan W. | Customer Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Postal by Sendoso?** Postal is really easy to learn. Being able to filter by country as to what is available to send there is so easy. Creating a magic link, which is what i typically do, is so easy! **What do you dislike about Postal by Sendoso?** If you create multiple magic links in a day for someone, it blocks it without telling you. Which i understand but wish i could be properly notified. But my CSM helped me figure out how to 'undo' when it gets blocked, so that is good! **What problems is Postal by Sendoso solving and how is that benefiting you?** When you have customers around the world, sending swag or gifts yourself is not only time consuming but extremely annoying. Postal makes it so easy to quickly send swag, holiday gifts, gift cards, etc. The best part is how quick it is! ### 10. Great tool for SMB gifts **Rating:** 5.0/5.0 stars **Reviewed by:** Alyssa E. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Postal by Sendoso?** Postal makes it easy and seamless for me to send gifts to my customers. They have so many options to chose as well, which makes it nice to personalize the gift if you have a client that you know specifically likes something. I use it every week and have had no issues so far. When my company switched over to Postal, it was easy to implement and move on from our last service. **What do you dislike about Postal by Sendoso?** I haven't faced any downsides so far. It's great! **What problems is Postal by Sendoso solving and how is that benefiting you?** Postal is solving making it easy and quick to send out gifts to clients. This benefits my business by showing my clients I care and I don't have to spend a ton of time doing it! ### 11. Processes take longer than expected/not as customizable as expected **Rating:** 1.5/5.0 stars **Reviewed by:** Jessica B. | Sr. Demand Generation Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Postal by Sendoso?** The options of gifting items to choose from is great, and you can provide suggestions of items to add to the platform. The ability to use QR codes and Magiclinks are great for prospecting and event gifting. **What do you dislike about Postal by Sendoso?** There are options on certain items to add a personalized card/message, but I wish this was available on all items - especially warehoused items where we can have branded cards printed on demand. This would be helpful for sales reps, being able to customize their cards and add their contact information. **What problems is Postal by Sendoso solving and how is that benefiting you?** Shipping branded items has been hard in the past - was hoping for a better process with Postal. **Official Response from Lauren DiLeonardi:** > Jessica, thanks for the detailed feedback! We’re glad you’re enjoying the gifting options and features like QR codes and MagicLinks. Since Postal joined the Sendoso family, we’re excited to invest even more in features like personalized cards and seamless shipping. Our goal is to make gifting easier and more customizable for sales teams everywhere. Stay tuned for improvements! ### 12. Simple Gifting **Rating:** 4.0/5.0 stars **Reviewed by:** Erica M. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Postal by Sendoso?** Postal is great for sending fun and engaging gifts out quickly. The option to create collections to allow for different gift choices is great. The warehouse feature is also great, as it allows us to store all of our branded swag in one easy place, which allows for simple ordering. **What do you dislike about Postal by Sendoso?** While there is the option to select a card for some items, I do wish it was available for all options. Also, the website itself can be frustrating to navigate at points, as going back to the main product page after looking at an item starts on page 1 rather than your current item. **What problems is Postal by Sendoso solving and how is that benefiting you?** Postal is allowing for a simple way to navigate a handful of gifting options, and sending them directly to the recipient, or allowing for us to control acceptances via a magic link. ### 13. Easy to use and responsive team **Rating:** 4.5/5.0 stars **Reviewed by:** Jillian C. | Marketing Communications Coordinator, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Postal by Sendoso?** I've been using Postal for the past few years. It's easy to use, the team at Postal is responsive and open to feedback, all the necessary integrations. Love the magic link and collections features to give recipients a choice of things. **What do you dislike about Postal by Sendoso?** Would like to see more options to add custom logos to stuff in marketplace. **What problems is Postal by Sendoso solving and how is that benefiting you?** Helps us execute on direct mail to our target audience. Saves time tracking sends in SFDC. It's also been helpful in executing on ABM campaigns in collaboration with sales. ### 14. Gamechanger in outbound sales **Rating:** 4.5/5.0 stars **Reviewed by:** Tarun K. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Postal by Sendoso?** - Integration with Salesforce - Options to send redeemable links or physical gifts - Option for the sender to include a message and the receiver to respond within Postal **What do you dislike about Postal by Sendoso?** The only thing I find a bit troublesome is that when a prospect's address is wrong in SFDC, we are unable to edit it within Postal before sending out a gift. **What problems is Postal by Sendoso solving and how is that benefiting you?** I used to have a lot of no-shows for my discovery calls. Now there's an incentive for prospects to have a call with me. ### 15. A Modern Approach to Gifting **Rating:** 4.5/5.0 stars **Reviewed by:** Hunter T. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Postal by Sendoso?** Postal offers a comprehensive platform with a strong selection of items, streamlining the process of sending gifts to clients, partners, and prospects. As an intuitive, scalable solution for personalized gifting, Postal stands out as a modern platform built to help businesses send meaningful gifts that build long-lasting relationships. **What do you dislike about Postal by Sendoso?** The pricing structure & warehousing fees are not entirely transparent. Costs are often based on the type of gifts you select, the scale of your gifting campaigns and item quantity which can add up depending on the size of your business or the frequency of gifts you plan to send. **What problems is Postal by Sendoso solving and how is that benefiting you?** Postal delivers a modern, scalable, and efficient platform for corporate gifting. The platform has offered our team a scalable solution for personalized gifting. ### 16. Postal's ease of use & efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle V. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Postal by Sendoso?** What is most helpful is being able to leverage relationships with prospects and current customers through Postal's easy-to-use platform. It helps a ton when it takes me not even a minute to send out a gift card while on the phone with a prospect or customer thanking them for their time. **What do you dislike about Postal by Sendoso?** Nothing that I dislike so far, the platform has been extremely easy to use. **What problems is Postal by Sendoso solving and how is that benefiting you?** Postal is not solving any problems, but rather making gifting even easier than it already was. ### 17. One of the best parts of my job! **Rating:** 5.0/5.0 stars **Reviewed by:** Kim B. | Strategic Partnerships Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Postal by Sendoso?** I love that Postal can help brighten someone's day. Maybe it's a little something to congratulate them on a job promotion, maybe it's a holiday, or maybe you just picked up on them having a bad day - it's an amazing asset and extremely easy to use! **What do you dislike about Postal by Sendoso?** Limited items to choose from. I wish there were more gift baskets that touch on more holidays/events throughout the year. **What problems is Postal by Sendoso solving and how is that benefiting you?** It helps cultivate relationships and helps me stand out amongst my competitors. ### 18. Quick and easy tool for corporate gifting **Rating:** 5.0/5.0 stars **Reviewed by:** Josey W. | Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2025 **What do you like best about Postal by Sendoso?** The platform makes it easy to automate and personalize gifting, helping us build stronger relationships with prospects and customers. The reporting features give us insights into engagement. There's a wide variety of gifting options, and the fulfillment process is smooth and reliable. **What do you dislike about Postal by Sendoso?** The platform can be a bit clunky at times, with occasional delays in fulfillment. **What problems is Postal by Sendoso solving and how is that benefiting you?** Streamlining promotional and gifting across our customers and prospects. Easy to track transactions and engagement from leads. **Official Response from Lauren DiLeonardi:** > Thanks for the review! We’re thrilled Postal is making direct mail easy for your team. With our recent acquisition by Sendoso, our product teams are prioritizing enhancements—your feedback is key to what’s coming next! ### 19. Great Platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer P. | Senior Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Postal by Sendoso?** Excellent selection of items, easy to use, and their customer service is also top notch. **What do you dislike about Postal by Sendoso?** No complaints here! I've been very happy with this platform and glad we made the switch. **What problems is Postal by Sendoso solving and how is that benefiting you?** We use Postal to incentivize prospects to book meetings with us, and/or to send welcome gifts to new customers. **Official Response from Lauren DiLeonardi:** > Thanks so much for the kind words! We love hearing that Postal by Sendoso is making an impact - from new meetings to welcoming customers in style. So glad the switch has been a win for you! ### 20. Easy way to distribute incentives **Rating:** 4.5/5.0 stars **Reviewed by:** Brandie S. | Sr. UX Researcher, Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Postal by Sendoso?** As a user experience researcher, it's quick and easy to send incentives to participants. I love how it supports different countries and currencies, going so far as to do the conversion for you. **What do you dislike about Postal by Sendoso?** I wish I could save my own template to pull when sending messages to research participants instead of having to rewrite it every time. Perhaps this exists already, but I have not found it. **What problems is Postal by Sendoso solving and how is that benefiting you?** Efficiently sending participant incentives for user research sessions. ### 21. Overall a great experience **Rating:** 4.5/5.0 stars **Reviewed by:** Jaden C. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Postal by Sendoso?** What I like most about postal is their UI. Their platform is very intuitive and gives the user an overall easy experience. **What do you dislike about Postal by Sendoso?** There is currently nothing I do not like about postal **What problems is Postal by Sendoso solving and how is that benefiting you?** Postal is solving the issue of not having a place to readily gift clients or leads products of my choice. Postal wide selection helps me gift and appreciate the people I'm working with and as a result, helping me strengthen relationships. ### 22. Postal is a must have direct mailer for any Saas business **Rating:** 4.5/5.0 stars **Reviewed by:** Smitha S. | Marketing Specialist - webinar programs, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Postal by Sendoso?** Collections, ease of sending and overall hassle-free process for global spread teams **What do you dislike about Postal by Sendoso?** reporting dashboards can be improved and more gift options in marketplace **What problems is Postal by Sendoso solving and how is that benefiting you?** Direct mail is still an important area for any marketers or go-to-market teams, postal makes their life easy with user-friendly platform and variety of gift options. **Official Response from Lauren DiLeonardi:** > Thanks for the great review! We're glad Postal by Sendoso is making direct mail easy for your global team. ### 23. So many choices - so easy to motivate Sales, Customers & Prospects **Rating:** 4.5/5.0 stars **Reviewed by:** Jen B. | Sr Manager, Demand Generation, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Postal by Sendoso?** I love the expansive marketplace from Swag to Gift Cards to Experiences, the platform is a one stop shop! Making it easy to put your budget in one place and let the leads flow in! **What do you dislike about Postal by Sendoso?** I have not found a single thing to dislike about the product! **What problems is Postal by Sendoso solving and how is that benefiting you?** I am able to send gifts to customer and prospects and build incentive programs for our sales teams. ### 24. Great for gifting, UI needs help **Rating:** 4.5/5.0 stars **Reviewed by:** Dylan C. | Manager, NAM Customer Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2025 **What do you like best about Postal by Sendoso?** The ability to have a Salesforce integration, so our reps can send gifts. **What do you dislike about Postal by Sendoso?** The UI is a tad tough to get through and there's a ton of steps to just make one gift happen. **What problems is Postal by Sendoso solving and how is that benefiting you?** It does give us some deal acceleration abilities that we wouldn't already have. It also give us the ability to push gifts to customers. **Official Response from Lauren DiLeonardi:** > Thanks for the honest feedback! We're glad Postal by Sendoso is helping accelerate deals and enable gifting through the Salesforce integration. We're always working to make the UI better so we'll be sure to bring this feedback up to our product team. Thank you again for taking the time to leave this feedback! ### 25. Awesome gift sending platform for customers **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan B. | Head of Customer Success, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Postal by Sendoso?** With minimal setup, our entire Customer Success team got ramped onto Postal and is sending gifts left and right. **What do you dislike about Postal by Sendoso?** For company branded gear, it's a little confusing since everything is Postal branded on the website until it actually arrives for customers. **What problems is Postal by Sendoso solving and how is that benefiting you?** It's helping us show appreciation towards our customers and get company-branded swag in their hands! ### 26. easy to use marketplace for gifting **Rating:** 5.0/5.0 stars **Reviewed by:** Kara S. | Senior AE, Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Postal by Sendoso?** Postal is incredibly straightforward to use and doesn't require unnecessary details if you don't have access to them like address. **What do you dislike about Postal by Sendoso?** There are times where the marketplace is a bit limited on custom gifting. **What problems is Postal by Sendoso solving and how is that benefiting you?** Postal is allowing us to engage with customers and prospects alike in a new and exciting way. ### 27. Epic Gifting Platform **Rating:** 2.5/5.0 stars **Reviewed by:** Jeremy B. | VP of Brand Development and Director of Key Accounts, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2023 **What do you like best about Postal by Sendoso?** Amazing customer support, extremely easy to use UX, great product selection **What do you dislike about Postal by Sendoso?** Intro pricing is expensive, so it can be hard to stomach at first, but once you are up and running, the pricing is well worth the platform **What problems is Postal by Sendoso solving and how is that benefiting you?** automation of gifting, and providing ROI data to support the programs ### 28. Very intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Rita T. | Customer Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Postal by Sendoso?** Very easy and intuitive platform to use, great UX. The team are also very helpful and supportive. **What do you dislike about Postal by Sendoso?** I wish there was more options outside the US. **What problems is Postal by Sendoso solving and how is that benefiting you?** I love the magic link feature, saves time on researching mailing addresses. ### 29. Game changer for helping me close deals + build relationships! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2025 **What do you like best about Postal by Sendoso?** Easy to send gifts to my prospects or customers - love that I have different options on how to send and the customization. **What do you dislike about Postal by Sendoso?** Sometimes I wish there was more options but they are always expanding which is good **What problems is Postal by Sendoso solving and how is that benefiting you?** Building relationships in a remote world **Official Response from Lauren DiLeonardi:** > Thanks for the awesome review! We're glad Postal by Sendoso is helping you build relationships and close deals more easily. We hear you on wanting more options—our team is constantly expanding the marketplace to give you even more ways to make an impact. ### 30. Postal is an amazing platform to use when in a sales role! **Rating:** 5.0/5.0 stars **Reviewed by:** Jake M. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Postal by Sendoso?** I like how user friendly is and how easy it is to navigate the platform when looking for a gift. **What do you dislike about Postal by Sendoso?** Wish there were more sports objects to pick from. **What problems is Postal by Sendoso solving and how is that benefiting you?** sending current and future customers gifts ### 31. Easy way to send client appreciation gifts! **Rating:** 4.0/5.0 stars **Reviewed by:** Ashley H. | Strategic Partnerships Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Postal by Sendoso?** Multiple ways to send gifts (i.e. MagicLink, email from Postal, etc.) **What do you dislike about Postal by Sendoso?** I would like to see more variety in gifts **What problems is Postal by Sendoso solving and how is that benefiting you?** Making it easy for clients to accept gifts of appreciation ### 32. Great wat to Connect **Rating:** 3.5/5.0 stars **Reviewed by:** Ashley F. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Postal by Sendoso?** Postal has been great to resonate and connect with my prospects during off-season. They also have unique gifts so you can find something for every occasion and every person. **What do you dislike about Postal by Sendoso?** The interface can be confusing when trying to send an item physically versus a link for the prospect to click on. **What problems is Postal by Sendoso solving and how is that benefiting you?** Postal allows me to connect in a different way outside of emails, LinkedIn, and phone calls. ### 33. Super easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Emily S. | US Partnerships, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Postal by Sendoso?** Magic link creation and allowing clients to choose their preferred gift **What do you dislike about Postal by Sendoso?** Always love more item options for gifting **What problems is Postal by Sendoso solving and how is that benefiting you?** Postal allows me to mail/ gift my clients directly ### 34. Pretty good **Rating:** 4.0/5.0 stars **Reviewed by:** Mary L. | PMM, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Postal by Sendoso?** Postal makes gifting pretty easy and straightforward - I can mix and match different items in a collection, or create collections for different audiences and send it via a personalized email. **What do you dislike about Postal by Sendoso?** The search function can be quite annoying across the platform. For example when you search back in your Orders, it only filters based on the page you're on. So you would need to click through page by page either way to find past Orders. Sometimes the search is iffy when searching for certain items in the marketplace, too. **What problems is Postal by Sendoso solving and how is that benefiting you?** Gives me a one stop shop for gifting needs ### 35. Pretty solid experience overall. **Rating:** 3.5/5.0 stars **Reviewed by:** Alex P. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Postal by Sendoso?** Being able to quickly send partners small thank you gifts has been extremely helpful. **What do you dislike about Postal by Sendoso?** When sending the same gift multiple times to partners, I have experienced situations where the gift cards don't go through due to the system flagging them as duplicates when they aren't. **What problems is Postal by Sendoso solving and how is that benefiting you?** sending gifts to partners for holidays, referral thank you gifts and more. ### 36. Overall, it has been a good experience **Rating:** 4.0/5.0 stars **Reviewed by:** Courtney N. | Marketing Coordinator , Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Postal by Sendoso?** I love the expansive marketplace that is available, my team can always find something to send to their clients or prospects. The analytics are helpful too. Overall, it has been helpful to our team and as the admin, I get a lot of good feedback from our team. The thing they like best is the Chrome extension, it makes it super easy to send a gift without having to go into the full platform. **What do you dislike about Postal by Sendoso?** There are some glitches in the website, and the search functions are sometimes not that great. As well, I wish there was a way to see what messaging my team is sending along with a gift, so I could better pinpoint what is working and what is not. It is incredibly tough to get in touch with anyone at the company for support. We used to have a dedicated point of contact but no longer. Anytime I have an issue arise I have to jump through hoops just to try and get in touch with anyone. **What problems is Postal by Sendoso solving and how is that benefiting you?** Breaking through inbox noise to make connections with prospects. ### 37. Flexible and user-friendly platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Postal by Sendoso?** I like that we can customize gifts and make marketing campaigns more personable to our audiences. Also the variety of options we can send to customers and prospects. **What do you dislike about Postal by Sendoso?** Haven't had any downsides yet. So far, no complaints. **What problems is Postal by Sendoso solving and how is that benefiting you?** The automation is a huge time-saver. Previously, everything would be so manual when I'd do direct mail campaigns. ### 38. Great way to get people's attention **Rating:** 3.5/5.0 stars **Reviewed by:** Bailey A. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Postal by Sendoso?** It makes people feel cared about and helps me build relationships. **What do you dislike about Postal by Sendoso?** I think some people may assume that the link is a phishing link and don't end up using it. **What problems is Postal by Sendoso solving and how is that benefiting you?** Helps with cold accounts that wouldn't normally respond, as well as gives me a reason to check in with relationships I am trying to nurture. ### 39. Great for ABM campaigns! **Rating:** 4.5/5.0 stars **Reviewed by:** Katie J. | Marketing Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Postal by Sendoso?** Postal is very user friendly, and I like that items can be approved before sending. Easy to implement! **What do you dislike about Postal by Sendoso?** Would like a function to batch customize items. E.g. we recently had to manually customize logos on an item for several customers. **What problems is Postal by Sendoso solving and how is that benefiting you?** Personalized gifting strategies. We are now able to send items to customers and prospects quicker (and with better quality items) than ever before. ### 40. Good collection and fast dispatch **Rating:** 5.0/5.0 stars **Reviewed by:** Rohit N. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Postal by Sendoso?** It has good options to choose from which are also specific to India region **What do you dislike about Postal by Sendoso?** Sometime postal shows an email has been opened when it is not actually **What problems is Postal by Sendoso solving and how is that benefiting you?** Postal helps me easily send gifts to my customers. The process is seamless and efficient **Official Response from Lauren DiLeonardi:** > Rohit, thanks for the feedback! We’re glad Postal by Sendoso is making gifting seamless for you. We’re also working to improve tracking accuracy to ensure you get the most reliable insights. ### 41. Postal is great for any business! **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle W. | Campaign Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Postal by Sendoso?** Postal is easy to use and great to send to customers/colleagues as an appreciation or thank you! **What do you dislike about Postal by Sendoso?** I wish there were more international options. **What problems is Postal by Sendoso solving and how is that benefiting you?** Postal helps me connect with my customers on a more personal level ### 42. Love it **Rating:** 5.0/5.0 stars **Reviewed by:** Briar M. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Postal by Sendoso?** Just an easy tool to use ! Really helps in pushing clients over the edge! **What do you dislike about Postal by Sendoso?** love most of it just think there could be more fun options! **What problems is Postal by Sendoso solving and how is that benefiting you?** sending gifts to our potential clients ### 43. Pretty Easy Platform for Gifting **Rating:** 4.0/5.0 stars **Reviewed by:** Matthew L. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Postal by Sendoso?** I like that I can create a magic link and send it in my normal emails whenever I need to give someone a gift card or other gift. **What do you dislike about Postal by Sendoso?** I didn't like that when I ask Postal to send the gift to someone, I couldnt' customize the address because so many people work from home or work from other locations than the account address in SFDC. **What problems is Postal by Sendoso solving and how is that benefiting you?** Have a way to easily send gift cards and other gifts to prospects or reward customers for being a reference. ### 44. Ideal gift service for prospects **Rating:** 5.0/5.0 stars **Reviewed by:** Tallie S. | Business Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Postal by Sendoso?** Easy to use; fast shipping; customers love it. **What do you dislike about Postal by Sendoso?** Nothing, no feedback or complaints - Tallie Steiner **What problems is Postal by Sendoso solving and how is that benefiting you?** Seamless delivery of gifts to prospects. ### 45. Great gifting platform for B2B **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2024 **What do you like best about Postal by Sendoso?** I think the platform is very intuitive. I like the ability to connect to Salesforce campaigns for tracking. Magic links are very popular among our BDR and Sales teams. **What do you dislike about Postal by Sendoso?** I wish it were easier to get more gifting options to the platform. **What problems is Postal by Sendoso solving and how is that benefiting you?** Postal gives me time back from needing to find multiple vendors for one off sends. ### 46. So Easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Diane B. | Senior Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2023 **What do you like best about Postal by Sendoso?** the ease of use using this software make its very easy to easy the product weekly **What do you dislike about Postal by Sendoso?** nothing, as an end user its very straight forward to use **What problems is Postal by Sendoso solving and how is that benefiting you?** showing our customer love and appreciation ### 47. Great gifting platform! **Rating:** 4.5/5.0 stars **Reviewed by:** Gerald M. | Customer Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Postal by Sendoso?** I really like the MagicLink functionality which allows us to easily create gifting campaigns and provide links to our teams to utilize within the email sends. Makes it easy to implement campaigns and easy for gift recipients to redeem. Also love charity options and the ability to incorporate our own company swag. **What do you dislike about Postal by Sendoso?** I wish it was easier to integrate with Salesforce to extract more data around the impact of gifting campaigns. **What problems is Postal by Sendoso solving and how is that benefiting you?** Allows us to easily create gifting campaigns to support all different areas of our business. ### 48. Postal makes customer gifting and swag creation/management easy and affordable **Rating:** 5.0/5.0 stars **Reviewed by:** Colleen P. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Postal by Sendoso?** This is the second org I've brought Postal onto as my gifting platform and the platform has just improved with time. It's made it so easy for us to manage our budget and inventory when it comes to customer gifting campaigns, incentives, branded swag, and more, all of which required a lot of manual work and not scalable for our team. It's a tool I'm using almost everyday, and we can easily manage our gifting campaigns and spin up new ones immediately, regardless of location or currency (it's really easy to switch between currencies in Postal). Many of the other vendors we'd considered were the same or lower-quality platforms at much higher price points so we're very happy with what our team has experienced so far. The Postal team is incredibly responsive (literally within minutes) and has ensured a successful onboarding and implementation for our team. I **What do you dislike about Postal by Sendoso?** There aren't many big things I dislike about Postal, but a few small product annoyances that I'd love to see change/evolve in the future. Right now, all integrations have to sit on a user seat so some of our already limited seats are taken up by essential integrations such as Hubspot/Salesforce, which is a source of frustration for me as usually those integrations sit on user seats who are Ops folks (not people who will actually be using Postal for sending). One additional downside is the lack of collaboration capabilities when it comes to ordering swag – there's no shared cart function so if multiple people are involved in creating/approving swag, it can be a bit of a pain. **What problems is Postal by Sendoso solving and how is that benefiting you?** Postal is helping us solve the business problem of previously not being able to easily track, scale, or manage our gifting and account-based direct mail sends. ### 49. Use it everyday **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Postal by Sendoso?** It has a LOT of gift card options which is our main use of it **What do you dislike about Postal by Sendoso?** It would be nice to customize so of the more "random" options. That way we can brand certain thoughtful gifts **What problems is Postal by Sendoso solving and how is that benefiting you?** Easy way to send gift cards and personalized gifts to customers ### 50. Great for outreach! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Postal by Sendoso?** Postal is so easy to use and give tons of ways to personalize your outreach! **What do you dislike about Postal by Sendoso?** I like it all! Sometimes there are just too many great options! **What problems is Postal by Sendoso solving and how is that benefiting you?** Adds a personal touch to outreach and shows that you really do appreciate their time and input. - [View Postal by Sendoso pricing details and edition comparison](https://www.g2.com/products/postal-by-sendoso/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+16%3A17%3A19+-0500&secure%5Bsession_id%5D=3c427ac2-e980-4431-a731-db4001480909&secure%5Btoken%5D=dbcec05b5bd0a797da502129594c1d01fe7be38464b9f6953431ce3040b2a07e&format=llm_user) ## Postal by Sendoso Integrations - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [Chili Piper](https://www.g2.com/products/chili-piper/reviews) - [Microsoft Dynamics 365 Connector](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) ## Postal by Sendoso Features **Logistics** - Direct Mail Design - CRM & Marketing Automation Integration - Custom Batch Sizes - Delivery Speed **Platform Basics** - Warehousing - Procurement - Fulfillment - Inventory Management **Platform Basics** - Gift Status Tracking - Budgeting **Marketing Distribution** - Segmentation - Personalized Messaging - Website Personalization - Email Campaigns - Digital Advertising - Direct Mail **Testing & Tracking** - Mailing List Management - Dashboards & Reporting - A/B Testing **Reporting** - Spend - Conversion Rates **Platform Data** - Conversion Rate Measurement **Campaign Planning** - Strategy Mapping - Prioritized Accounts - Trending Accounts - Sales Activation **Platform Additional Functionality** - Proof Portal - Budgeting - CRM Integration - Other Integrations - API - Customer Advocacy Integration - Swag Stores **Platform Additional Functionality** - Inventory Management - Warehouse and Fulfillment **Agentic AI - Direct Mail Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Integrations** - Buyer Intent Data Integration - Marketing Automation Integration - CRM Integration ## Top Postal by Sendoso Alternatives - [Reachdesk](https://www.g2.com/products/reachdesk/reviews) - 4.5/5.0 (1,041 reviews) - [Printfection](https://www.g2.com/products/printfection/reviews) - 4.4/5.0 (354 reviews) - [Stadium I Snackmagic I Swagmagic](https://www.g2.com/products/stadium-i-snackmagic-i-swagmagic/reviews) - 4.8/5.0 (2,137 reviews)