Before Portus we were running the whole operation on Excel and Word. Every job meant a file, and every file had to be updated by hand.
The first real difference was speed. Work that used to take a whole morning now takes a fraction of that, and human errors have dropped noticeably, because the information is entered once and carries through instead of being retyped into three places.
The bigger change was in how the team works. Staff now depend on the system rather than on their own separate files. That sounds small but it is the thing that actually changes a company. When someone is away, the work does not stop with them. Review collected by and hosted on G2.com.
It should make more use of AI inside the workflow. Right now the system removes the retyping, but there is still a lot a person has to sit and do. If the software could handle more of that on its own, the work would move faster again. I have raised this with them and I would like to see it come sooner rather than later. Review collected by and hosted on G2.com.
