The G2 on Pluto

Pluto Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the ease of use of Pluto, appreciating its user-friendly features and smooth functionality. (251 mentions)

Users highlight the efficiency and reliability of Pluto for managing office expenses seamlessly and effectively. (93 mentions)

Users commend the responsive customer support of Pluto, ensuring assistance is readily available when needed. (84 mentions)

Users find Pluto intuitive and user-friendly, making transactions and expense management smooth and convenient. (72 mentions)

Users value the tracking ease of Pluto, appreciating its time-saving and efficient transaction management features. (71 mentions)

Users face card issues with Pluto, finding it problematic to delete bills and integrate with Apple Pay. (38 mentions)

Users experience approval issues with Pluto, facing delays in OTP and refund complications affecting transactions. (33 mentions)

Users report payment issues with the Pluto card, including refund discrepancies and lack of Apple Pay support. (27 mentions)

Users face upload issues with Pluto, including limitations on receipts and difficulties deleting uploaded items. (24 mentions)

Users find the missing features in Pluto limiting, particularly for bulk uploads and advanced analytics options. (23 mentions)

5 Pros or Advantages of Pluto

1. Ease of Use

Users highlight the ease of use of Pluto, appreciating its user-friendly features and smooth functionality.

See 251 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Very convenient"

What do you like about Pluto?

Able to pay directly online without asking Finance. Easy way to submit travel expenses for reimbursement. Very nice features such as receipts scanner.

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth to use"

What do you like about Pluto?

The cards work and are have so far been accepted by all vendors. Support is there when you need and it and it's been quite smooth to use.

2. Expense Management

Users highlight the efficiency and reliability of Pluto for managing office expenses seamlessly and effectively.

See 93 mentions

See Related User Reviews

samruddh r.

Mid-Market (51-1000 emp.)

4.5/5

"reviewing pluto card"

What do you like about Pluto?

best for using office expenses. good for use

kazandra v.

Mid-Market (51-1000 emp.)

2.5/5

"Plutocard feedback"

What do you like about Pluto?

Pluto has been a game changer for streamlining our expense management. The real-time control, easy tracking, and local UAE integration make it incredi

3. Customer Support

Users commend the responsive customer support of Pluto, ensuring assistance is readily available when needed.

See 84 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth to use"

What do you like about Pluto?

The cards work and are have so far been accepted by all vendors. Support is there when you need and it and it's been quite smooth to use.

bijay t.

Mid-Market (51-1000 emp.)

3.5/5

"Its an amazing Software, its making the incurrence and recording of petty cash expenses more easy"

What do you like about Pluto?

its user friendly nature. Ease of use and many more, best customer support,integration with MS Dynamics

4. Intuitive

Users find Pluto intuitive and user-friendly, making transactions and expense management smooth and convenient.

See 72 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth to use"

What do you like about Pluto?

The cards work and are have so far been accepted by all vendors. Support is there when you need and it and it's been quite smooth to use.

Athiban A.

Mid-Market (51-1000 emp.)

4.0/5

"Wonderful experience with Pluto card"

What do you like about Pluto?

Pluto is simple and user friendly. well suitable for grown organization

5. Tracking Ease

Users value the tracking ease of Pluto, appreciating its time-saving and efficient transaction management features.

See 71 mentions

See Related User Reviews

Siby J.

Mid-Market (51-1000 emp.)

5.0/5

"For Payment Process"

What do you like about Pluto?

Its save a lot of time and make the process more trackable

Shady A.

Small-Business (50 or fewer emp.)

5.0/5

"I Was good and Professional"

What do you like about Pluto?

The recipient upload per each transaction which make follow up easier and not missing any data

5 Cons or Disadvantages of Pluto

1. Card Issues

Users face card issues with Pluto, finding it problematic to delete bills and integrate with Apple Pay.

See 38 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Quick and Easy"

What do you dislike about Pluto?

Pluto card, cannot be added to Apple Pay

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"quick way to process the payments in multi currencies"

What do you dislike about Pluto?

I can't delete the bill once created by mistake

2. Approval Issues

Users experience approval issues with Pluto, facing delays in OTP and refund complications affecting transactions.

See 33 mentions

See Related User Reviews

Muzammil A.

Small-Business (50 or fewer emp.)

5.0/5

"I can pay anytime anywhere"

What do you dislike about Pluto?

When i'm making some transactions the OTP didn't come and taking 1 to 2 hours for adjustment

Moin K.

Mid-Market (51-1000 emp.)

4.5/5

"Best Virtual Card for Making payments in Tourism Industry"

What do you dislike about Pluto?

I got a refund issue as paymentvwas deducted and when contacting with custimer support they asked me to check with the supplier and after contacting t

3. Payment Issues

Users report payment issues with the Pluto card, including refund discrepancies and lack of Apple Pay support.

See 27 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Quick and Easy"

What do you dislike about Pluto?

Pluto card, cannot be added to Apple Pay

Dona F.

Small-Business (50 or fewer emp.)

4.5/5

"Pluto for Office Expense"

What do you dislike about Pluto?

Cannot use/add in applepay. Should consider this add so it can be more useful to the users.

4. Upload Issues

Users face upload issues with Pluto, including limitations on receipts and difficulties deleting uploaded items.

See 24 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Easy to manage expense claims, Great interface"

What do you dislike about Pluto?

The bulk upload feature limits the number of receipts to just 5. It would be great to allow more than that for expenses that require multiple receipts

Raza H.

Mid-Market (51-1000 emp.)

3.5/5

"It's easy to use, receipts can automatically uploaded and there is approval process as well."

What do you dislike about Pluto?

They should be space for uploading more quotations for one expense so the athorized person can approve one of his choice.

5. Missing Features

Users find the missing features in Pluto limiting, particularly for bulk uploads and advanced analytics options.

See 23 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Easy to manage expense claims, Great interface"

What do you dislike about Pluto?

The bulk upload feature limits the number of receipts to just 5. It would be great to allow more than that for expenses that require multiple receipts

Raza H.

Mid-Market (51-1000 emp.)

3.5/5

"It's easy to use, receipts can automatically uploaded and there is approval process as well."

What do you dislike about Pluto?

They should be space for uploading more quotations for one expense so the athorized person can approve one of his choice.

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Marnieli D.

Client Care Executive

Real Estate

Mid-Market (51-1000 emp.)

5/8/2024

"Very Satisfied User Review: Pluto Credit Card App"

5/5

What do you like best about Pluto?

Pluto Cards have made managing expenses so much simpler for our team. The platform is user-friendly, intuitive, and saves us so much time. It really makes life easier—highly recommended! Review collected by and hosted on G2.com.

What do you dislike about Pluto?

It cannot add approval for the person who is not the same country. Review collected by and hosted on G2.com.

Nishant P.

Director of Human Resources

Enterprise (> 1000 emp.)

1/21/2025

"Pluto Cards - A true game-changer"

4/5

What do you like best about Pluto?

Pluto Cards have set a new benchmark for efficiency in corporate expense management. Seamlessly blending cutting-edge technology with user-centric features, Pluto simplifies approvals, tracking, and reporting with unparalleled precision. The intuitive interface and real-time analytics empower businesses to make informed financial decisions effortlessly. A true game-changer for any organization aiming to streamline operations and amplify productivity! 🚀 Review collected by and hosted on G2.com.

What do you dislike about Pluto?

It would be great if the page loading time is fixed Review collected by and hosted on G2.com.

What problems is Pluto solving and how is that benefiting you?

Verified User in Maritime

Small-Business (50 or fewer emp.)

7/12/2025

"Easy to use and great benefits"

4.5/5

What do you like best about Pluto?

Easy to upload receipts through Whatsapp, without the need to log in to the application every single time. Good Mastercard benefits too. Review collected by and hosted on G2.com.

What do you dislike about Pluto?

Faced some issues with my card being declined despite enough funds in the account. But the card was replaced swiftly. Review collected by and hosted on G2.com.

Atif P.

Operations Manager

Small-Business (50 or fewer emp.)

5/30/2025

"No more cash"

5/5

What do you like best about Pluto?

Empowered me with avoid cash in for office transaction. Review collected by and hosted on G2.com.

What do you dislike about Pluto?

I will love if ot get connected with more banks, as if cash is required we need to look for specific cash machines. Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

2/3/2025

"The Easiest way for a Reimbursement"

5/5

What do you like best about Pluto?

I’ve been using Pluto Reimbursement for the past few months, and I have to say, it’s really transformed how I handle work-related expenses. If you’re tired of sorting through paper receipts or losing track of your reimbursements, this app is definitely worth checking out. Review collected by and hosted on G2.com.

What do you dislike about Pluto?

First off, the user interface is super clean and easy to navigate. It doesn’t take a lot of time to figure out how to submit expenses, and I love how intuitive it feels. The app lets you snap pictures of receipts directly through your phone, and it automatically captures key details like the vendor name, amount, and date. That’s a big time-saver! Review collected by and hosted on G2.com.

Ruman S.

Senior Accountant

Mid-Market (51-1000 emp.)

7/5/2024

"Flawless Transactions"

5/5

What do you like best about Pluto?

There are multiple things which I like, but the most important is to have memo related to the expenses. Review collected by and hosted on G2.com.

What do you dislike about Pluto?

Nothing to dislike, I am very much satisfied Review collected by and hosted on G2.com.

Federico B.

Culinary brand ambassador

Mid-Market (51-1000 emp.)

8/20/2025

"Great service"

5/5

What do you like best about Pluto?

Transaction automatically checked and WhatsApp conversation Review collected by and hosted on G2.com.

What do you dislike about Pluto?

Matching payments and receipt is being hard Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

4/3/2025

"Great Product"

4/5

What do you like best about Pluto?

Pluto is great for expense management for any SME and office. I specially use pluto for tracking my online expenses and for my clients. By helping me create multiple cards I can assign allocate maximum spend on that card along with that card able to spend on that specific app or segment. Review collected by and hosted on G2.com.

What do you dislike about Pluto?

For me currently is the load time of the amount that is sent from my bank to the Pluto account. It would be great if it was instantly. Another is the amount that can be loaded to each individual cards that I have created. Review collected by and hosted on G2.com.

Varun M.

Operations Manager

Small-Business (50 or fewer emp.)

4/4/2025

"Great Start and super easy"

4/5

What do you like best about Pluto?

The approval workflows are smooth, so there’s no waiting around for approvals. Plus, issuing virtual and physical cards is quick and hassle-free, which is a huge plus for team spending! Review collected by and hosted on G2.com.

What do you dislike about Pluto?

Nothing yet. Its early into our experiment with pluto. As of now all good Review collected by and hosted on G2.com.