--- title: Pipefy Reviews meta_title: 'Pipefy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 231 reviews by the users' company size, role or industry to find out how Pipefy works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 231 scale: '5' date_modified: '2026-09-28' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation ---

Pipefy Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Pipefy's ease of use empowering for workflow automation, accommodating varying skill levels effectively. (9 mentions)
Users value the workflow automation capabilities of Pipefy, simplifying processes without requiring technical expertise. (5 mentions)
Users commend Pipefy for its efficiency, streamlining workflows and enhancing team collaboration with easy customizations and automations. (4 mentions)
Users appreciate the clean and intuitive user interface of Pipefy, making organization and collaboration seamless and efficient. (4 mentions)
Users find Pipefy's intuitive interface enhances usability, making business process automation straightforward and efficient. (3 mentions)
Users find Pipefy to be expensive, as premium features necessitate a high financial commitment which can be prohibitive. (2 mentions)
Users find the learning curve steep, as new team members struggle to adapt to Pipefy's numerous features. (2 mentions)
Users find the lack of sufficient integrations with essential tools like Jira, Notion, and Slack limiting their experience. (1 mentions)
Users often face automation issues with Pipefy, experiencing glitches that disrupt consistent workflow management. (1 mentions)
Users struggle with integration issues as Pipefy lacks connections to essential tools like Jira, Notion, and Slack. (1 mentions)

5 Pros or Advantages of Pipefy

5 Cons or Disadvantages of Pipefy

Pipefy Reviews (231)

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Reviews

Pipefy Reviews (231)

View 2 Video Reviews
4.6
231 reviews
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Lucas C.
LC
Lucas C.
UX Researcher & Designer
Mid-Market (51-1000 emp.)
"A great software for amazing teams!"
5/5
What do you like best about Pipefy?

I love the Sprint panel, probably it's my favorite feature, because I can organize my weekly tasks in a certain period, helping me to focus in the most important things. Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

I am not 100% sure if I like the way that the modals are. I don't know, it doesn't look well. Sometimes I can't understand what pages I am seeing, the user flow confuses me. Review collected by and hosted on G2.com.

Diana M.
DM
Diana M.
Client Service Manager
Mid-Market (51-1000 emp.)
"Best project management tool out there."
4.5/5
What do you like best about Pipefy?

Easy to use kanban style, editing is simple and effective, forms allow you to cross and double check information submitted. I specially like the permission functionality, since it allow different teams to access the appropriate information. Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

Saving changes can be a little complicated when you are not familiar with the "double save", so can be setting up dates. It would work best if saving would become integrating instead of having to double save as it is right now. Review collected by and hosted on G2.com.

Response from Victoria Santos of Pipefy

Hi there, thank you for your feedback! User comments, like yours, help us develop a better product!

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Pipefy is great for automating processes"
5/5
What do you like best about Pipefy?

I love the ease of automating and having almost all platforms connected to it. Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

The ease of "breaking" the platform with your automations Review collected by and hosted on G2.com.

Eliton D.
ED
Eliton D.
Pre sales analyst
Enterprise (> 1000 emp.)
"We are being more effective with pipefy"
5/5
What do you like best about Pipefy?

We are in a transition phase, we had a lot of problems with time management, projects were always late before... Today, with cards in kanban, we were able to go further and reduce our delivery times. In addition, we are now able to know which phase each project is in. Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

The screen may have more customization options... as sometimes we need more information, being able to resize the images more would be a good thing Review collected by and hosted on G2.com.

Luis Fernando S.
LS
Luis Fernando S.
Regional Director
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Still find it the most comprehensive process management tool available ."
5/5
What do you like best about Pipefy?

I have tried several other process management or similar tools in the market, but Pipefy still gives the most 'bang for your buck'. I like that it solves problems quickly and easily. That is a major feature because most of us do not have the time or resources to manage a big burdening software. We need simple and fast solutions. Pipefy is simple and fast. Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

It takes a while to get acquainted and used to the user interface. That can cause difficulty to some members of the team who can find it overwhelming at the beginning. It must be used for a while before you become productive. Review collected by and hosted on G2.com.

Pedro F.
PF
Pedro F.
sales representative
Small-Business (50 or fewer emp.)
"Not that good for sales"
3/5
What do you like best about Pipefy?

Is easy to customize and use for different applications (CX, HR, etc) Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

The reports are terrible. Is really hard to understand what obligate u/the data to export to a spreadsheet Review collected by and hosted on G2.com.

Ivan A.
IA
Ivan A.
Product Manager
Small-Business (50 or fewer emp.)
"Simple, easy and objective"
5/5
What do you like best about Pipefy?

I like the flexibility, ease, and objectivity in building and automating my processes. All of our processes are in Pipefy. We were able to integrate company task management in one place. Public forms are undoubtedly a tremendous Pipefy differential. Because of him, interactions with applicants who are not members of the tool became much more accessible. We do not find an equivalent function in other process management software. Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

Integration with connection fields is still limited. It is currently possible to embed only one record in connection fields. Review collected by and hosted on G2.com.

Response from Victoria Santos of Pipefy

Hi Ivan, thank you for your feedback! User comments, like yours, help us develop a better product. As for the better monitoring of requests, as you shared, our team is already working on improving and soon releasing a better way of tracking!

Nicholson N.
NN
Nicholson N.
Lead Finance Analyst - Profitability Reporting
Enterprise (> 1000 emp.)
"Necessary Process Software"
4.5/5
What do you like best about Pipefy?

Easy to use. Easy to visualize process status. You can see where you are in a given data system - in this case in approving, verifying and storing certain information. Helps to eliminate errors where things can fall through the approval system. Archives information well outside of an email system. Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

Requires some training for people - and puts more reliance on people to follow the system. Need to have someone to maintain it - where instead you might be using a more loose/manual tracking system. Review collected by and hosted on G2.com.

Response from Victoria Santos of Pipefy

Hi Nicholson, thank you for your feedback! User comments, like yours, help us develop a better product!

Bailey T.
BT
Bailey T.
Channel Sales and Marketing Director
Small-Business (50 or fewer emp.)
"Great way to stay organized"
5/5
What do you like best about Pipefy?

The thing I like best about Pipefy is that it is an easy way to stay organized across departments. Especially with our industry, telecommunications, we have to keep on top of our sales process, onboarding, wrap-up, etc. Moving our customers through different pipes and having the ability to write comments and customize your sections is a great way to make sure nothing slips between the cracks. Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

There aren't any dislikes about the platform; it is well organized and highly customizable. Review collected by and hosted on G2.com.

Nompumelelo M.
NM
Nompumelelo M.
Trade Marketing Executive
Mid-Market (51-1000 emp.)
"Efficient. User-Friendly System"
5/5
What do you like best about Pipefy?

Pipefy prompts are so obvious; you know what is required which helps you better prepare the details you need to provide on your brief. The steps of the process are easily tracked which holds all those responsible accountable - reminders come with prompts of what needs to be actioned. Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

This one is hard to find at this stage because the Pipefy Team is so helpful and patient when helping you through it. They allow room for failure through practice which helps you better understand how to use Pipefy - I think this is key to ensuring their system accurately represents itself on what it can offer. Review collected by and hosted on G2.com.