Pipefy Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Pipefy's ease of use empowering for workflow automation, accommodating varying skill levels effectively. (9 mentions)

Users value the workflow automation capabilities of Pipefy, simplifying processes without requiring technical expertise. (5 mentions)

Users commend Pipefy for its efficiency, streamlining workflows and enhancing team collaboration with easy customizations and automations. (4 mentions)

Users appreciate the clean and intuitive user interface of Pipefy, making organization and collaboration seamless and efficient. (4 mentions)

Users find Pipefy's intuitive interface enhances usability, making business process automation straightforward and efficient. (3 mentions)

Users find Pipefy to be expensive, as premium features necessitate a high financial commitment which can be prohibitive. (2 mentions)

Users find the learning curve steep, as new team members struggle to adapt to Pipefy's numerous features. (2 mentions)

Users find the lack of sufficient integrations with essential tools like Jira, Notion, and Slack limiting their experience. (1 mentions)

Users often face automation issues with Pipefy, experiencing glitches that disrupt consistent workflow management. (1 mentions)

Users struggle with integration issues as Pipefy lacks connections to essential tools like Jira, Notion, and Slack. (1 mentions)

5 Pros or Advantages of Pipefy

1. Ease of Use

Users find Pipefy's ease of use empowering for workflow automation, accommodating varying skill levels effectively.

See 9 mentions

See Related User Reviews

Lisa K.

Small-Business (50 or fewer emp.)

5.0/5

"Pipefy: Highly Customizable Automations with Excellent Support"

What do you like about Pipefy?

I was impressed by the support we received from Pipefy to make sure the tool supported our processes. The tool is extremely customizable to any proces

William M.

Mid-Market (51-1000 emp.)

5.0/5

"Outstanding Experience from Start to Finish"

What do you like about Pipefy?

It's fast, features a clean user interface, and is both intuitive and responsive.

2. Automation

Users value the workflow automation capabilities of Pipefy, simplifying processes without requiring technical expertise.

See 5 mentions

See Related User Reviews

Lisa K.

Small-Business (50 or fewer emp.)

5.0/5

"Pipefy: Highly Customizable Automations with Excellent Support"

What do you like about Pipefy?

I was impressed by the support we received from Pipefy to make sure the tool supported our processes. The tool is extremely customizable to any proces

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Pipefy - Effortless Workflow and Process Automation with Powerful AI Features"

What do you like about Pipefy?

By using Pipefy, business process automation has been easy and the tool is amazingly equipped with updated intelligent features. It is a no code tool

3. Efficiency

Users commend Pipefy for its efficiency, streamlining workflows and enhancing team collaboration with easy customizations and automations.

See 4 mentions

See Related User Reviews

Lisa K.

Small-Business (50 or fewer emp.)

5.0/5

"Pipefy: Highly Customizable Automations with Excellent Support"

What do you like about Pipefy?

I was impressed by the support we received from Pipefy to make sure the tool supported our processes. The tool is extremely customizable to any proces

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Pipefy - Effortless Workflow and Process Automation with Powerful AI Features"

What do you like about Pipefy?

By using Pipefy, business process automation has been easy and the tool is amazingly equipped with updated intelligent features. It is a no code tool

4. User Interface

Users appreciate the clean and intuitive user interface of Pipefy, making organization and collaboration seamless and efficient.

See 4 mentions

See Related User Reviews

William M.

Mid-Market (51-1000 emp.)

5.0/5

"Outstanding Experience from Start to Finish"

What do you like about Pipefy?

It's fast, features a clean user interface, and is both intuitive and responsive.

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Task Organization and Seamless Team Collaboration"

What do you like about Pipefy?

It helps in organizing work in a easier way without needing a lot of technical setup. You have the ability to build and adjust processes in just a few

5. Intuitive

Users find Pipefy's intuitive interface enhances usability, making business process automation straightforward and efficient.

See 3 mentions

See Related User Reviews

William M.

Mid-Market (51-1000 emp.)

5.0/5

"Outstanding Experience from Start to Finish"

What do you like about Pipefy?

It's fast, features a clean user interface, and is both intuitive and responsive.

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Pipefy - Effortless Workflow and Process Automation with Powerful AI Features"

What do you like about Pipefy?

By using Pipefy, business process automation has been easy and the tool is amazingly equipped with updated intelligent features. It is a no code tool

5 Cons or Disadvantages of Pipefy

1. Expensive

Users find Pipefy to be expensive, as premium features necessitate a high financial commitment which can be prohibitive.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Pipefy; Unlocking Workflow Automation and Customizing Different Processes"

What do you dislike about Pipefy?

Most of Pipefy are accessible from a premium version, which demands high financial commitment, which some firms fail to meet. There are occasional gli

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Overview Nature of Pipefy; Robust Performance, but Substantial Subscription Fee"

What do you dislike about Pipefy?

Despite the powerful nature of Pipefy, the advanced demands more financial support The team plans that can conduct numerous operations requires a high

2. Learning Curve

Users find the learning curve steep, as new team members struggle to adapt to Pipefy's numerous features.

See 2 mentions

See Related User Reviews

Lisa K.

Small-Business (50 or fewer emp.)

5.0/5

"Pipefy: Highly Customizable Automations with Excellent Support"

What do you dislike about Pipefy?

Being extremely customizable, there are many options which was a bit overwhelming for some of my team members. Once we integrated the help options and

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Task Organization and Seamless Team Collaboration"

What do you dislike about Pipefy?

Sometimes it takes time to get used to all features particularly for new users.

3. App Limitations

Users find the lack of sufficient integrations with essential tools like Jira, Notion, and Slack limiting their experience.

See 1 mentions

See Related User Reviews

William M.

Mid-Market (51-1000 emp.)

5.0/5

"Outstanding Experience from Start to Finish"

What do you dislike about Pipefy?

It lacks sufficient integrations with Jira, Notion, and Slack, which are essential for my needs.

4. Automation Issues

Users often face automation issues with Pipefy, experiencing glitches that disrupt consistent workflow management.

See 1 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Pipefy; Unlocking Workflow Automation and Customizing Different Processes"

What do you dislike about Pipefy?

Most of Pipefy are accessible from a premium version, which demands high financial commitment, which some firms fail to meet. There are occasional gli

5. Integration Issues

Users struggle with integration issues as Pipefy lacks connections to essential tools like Jira, Notion, and Slack.

See 1 mentions

See Related User Reviews

William M.

Mid-Market (51-1000 emp.)

5.0/5

"Outstanding Experience from Start to Finish"

What do you dislike about Pipefy?

It lacks sufficient integrations with Jira, Notion, and Slack, which are essential for my needs.

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Aline F.

Enterprise (> 1000 emp.)

10/19/2023

"I think it's very relevant to have such a tool to address these issues."

5/5

What do you like best about Pipefy?

very good usability and the entire visual of the product Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

I like all aspects, I believe there is no bad aspect. Review collected by and hosted on G2.com.

Cory W.

Operations Manager

Enterprise (> 1000 emp.)

10/19/2023

"Easy to use"

5/5

What do you like best about Pipefy?

It is efficient and easy to navigate. Very simple for new users Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

Could use a few more options to allow for more access Review collected by and hosted on G2.com.

Kalline d.

Mid-Market (51-1000 emp.)

3/3/2023

"Support"

5/5

What do you like best about Pipefy?

Support materials and service from the support and success team. The support team, whether via chat or the success team, is truly dedicated to helping us. Not to mention that I don't always need to call someone, as the Pipefy help library is quite comprehensive and I can easily learn and resolve situations with the materials. Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

For the way I work today, Pipefy doesn't always meet 100% of the automations and fields, but I understand that it's a business rule. The automation packages end up having a somewhat high value. Review collected by and hosted on G2.com.

Diego P.

Enterprise (> 1000 emp.)

11/6/2023

"Well-organized processes"

4/5

What do you like best about Pipefy?

Organization of applications and simplicity of use Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

Lack of communication from the tool and potential. Review collected by and hosted on G2.com.

Bruno M.

Mid-Market (51-1000 emp.)

3/7/2023

"Using pipefy to take my companies efficiency to another level"

5/5

What do you like best about Pipefy?

Easy to use, fast implantation, very adaptable to my company's needs, a low code solution that most people are capable of using and keep improving the company's processes Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

Sometimes the e-mails sent via Pipefy are classified as SPAM. Review collected by and hosted on G2.com.

What problems is Pipefy solving and how is that benefiting you?

Pipefy is helping me centralize information and processes in a single solution that allows me to control my to-do list, SLA, transparency between areas and save time as the automation jobs are getting done along the processes. Also, to have a track record of the inputs and outputs of processes, we can control and analyze data via reports and make better decisions regarding our business. Review collected by and hosted on G2.com.

Bruna S.

Analista de Inovação e Estratégia II

Enterprise (> 1000 emp.)

3/7/2023

"Enriching experience"

5/5

What do you like best about Pipefy?

Possibility to facilitate the control of all my workflows and always bring insights to my team. I was able to bring the tool to a new area that was delighted with the tool's resolution. Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

Some information about the automations sometimes gets lost and becomes confusing. But I'm happy to always be able to count on the team's support. The SLA is sometimes a bit long, but nothing out of the ordinary. Review collected by and hosted on G2.com.

Vlad B.

Email Marketer

Small-Business (50 or fewer emp.)

10/20/2022

"Simple project tracking and work management platform helps you get your work done more efficiently"

4/5

What do you like best about Pipefy?

- Pipefy is extremely user-friendly and has helped us to keep track of our inventory from when it enters our company to when it reaches our sales reps.

- It's also great for generating reports regularly to see where improvements need to be made.

- The project tracking and client management tool is perfect for various use cases.

- Whether you need to keep track of projects big or small or manage clients from all over the world, this tool will help you get the job done efficiently and effectively. Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

- Since there's no centralized global approval workflow, changes across the team can't be approved all at once.

- It also seems like I can't add multiple people to one workflow instance either.

- This makes it difficult to manage approvals and keep everyone on the same page.

- As a beginner, one of the things that would be most helpful is to see our demonstration videos or pictures.

It would give a better understanding of what is possible and how to go about achieving certain looks.

Unfortunately, there are no such resources currently available. Review collected by and hosted on G2.com.

What problems is Pipefy solving and how is that benefiting you?

As a new PM, I quickly learned that it was important to keep track of my work with Pipefy. After just a few days of using the tool, I realized how crucial it is to have a system in place for managing projects and tasks. Integrating different services can greatly improve efficiency and coordination between team members. For example, the chatbots on a website can automatically respond to customer queries, freeing up time for other tasks. Similarly, automated email responses can help to keep everyone on the same page. Review collected by and hosted on G2.com.

Rafael M.

Enterprise (> 1000 emp.)

3/3/2023

"Analytics Coordinator"

5/5

What do you like best about Pipefy?

It is an agile tool that can help in process prototyping, also testing integrations that greatly benefit organizations with various specialized applications. Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

It would be very important to have a development environment separate from a production environment, as this would greatly help with implementations. I also really miss having debugging tools, because I can only resolve simple issues with the help of online helpdesk teams. Review collected by and hosted on G2.com.

Marcos M.

Mid-Market (51-1000 emp.)

3/8/2023

"Some essential things are missing for a 10"

5/5

What do you like best about Pipefy?

Automations that prevent time loss and rework Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

The billing in dollars. I consider it a disadvantage. Review collected by and hosted on G2.com.

Carolina N.

Mid-Market (51-1000 emp.)

3/6/2023

"An essential and very intuitive tool!"

5/5

What do you like best about Pipefy?

Pipefy is a tool that we use a lot in our daily routine; it can organize many processes and is extremely adaptable for various processes. Review collected by and hosted on G2.com.

What do you dislike about Pipefy?

I really like the tool and maybe something that could be improved are small adjustments like greater interface with Power BI. Review collected by and hosted on G2.com.