Easy to use, simple, user friendly for all. Review collected by and hosted on G2.com.

need to be an App with its own sistem of notifications because we dont like to be inside the navegator pages. Review collected by and hosted on G2.com.

I’ve been using Pipedrive as my CRM for a while now, and overall I’ve really enjoyed the experience. The platform is intuitive, easy to navigate, and makes it simple to keep track of deals and follow-ups without feeling overwhelmed.

Since switching to Pipedrive, I’ve noticed a clear improvement in how I manage my pipeline—and more importantly, I’ve been able to close more deals. Having everything organized in one place, with clear visibility into each stage of the sales process, has made a big difference in staying consistent and not letting opportunities slip through the cracks.

It’s a solid CRM for anyone who wants something powerful but still straightforward to use. Definitely recommend it for sales-focused workflows.

The interface is one of the biggest strengths. It’s clean, intuitive, and very easy to navigate. The visual pipeline makes it simple to track deals at a glance, and updating or moving deals through stages feels seamless. There’s almost no learning curve compared to other CRMs I’ve tried.

Pipedrive integrates well with the tools I already use, which makes it easy to keep everything connected without a lot of extra setup. Syncing emails, calendars, and other apps has helped streamline my workflow and cut down on manual work.

Performance:

The platform runs smoothly and reliably. I haven’t run into any major lag or downtime issues, and everything loads quickly—even when managing multiple deals at once.

For the value it provides, I think Pipedrive is well worth the cost. Since I started using it, I’ve been more organized and consistent with follow-ups, which has directly helped me close more deals. It’s definitely paid for itself.

Getting started was straightforward, and the onboarding process was simple enough to handle without much outside help. When I’ve needed support, resources and documentation have been easy to find.

While I mainly use the core CRM features, the automation and smart tracking tools have been helpful in keeping deals moving and making sure nothing falls through the cracks. It adds a layer of efficiency without overcomplicating things.

Pipedrive strikes a great balance between being powerful and easy to use. It’s helped me stay organized, improve my sales process, and ultimately close more deals. I’d recommend it to anyone looking for a straightforward, effective CRM. Review collected by and hosted on G2.com.

While my overall experience with Pipedrive has been very positive, there are a couple of areas that could be improved. I do wish there were more integrations available, especially with some newer or niche tools, as that would make it even more flexible for different workflows.

Additionally, while the platform delivers solid value, the pricing could be slightly lower—especially for smaller businesses or individuals just getting started. A bit more flexibility in pricing tiers would make it even more accessible. Review collected by and hosted on G2.com.

I find Pipedrive easy to use with a very low barrier to entry. It's been easy to build reports and analytics out of it, which I appreciate as a sales manager. The onboarding process for new users is straightforward, making it simple to get new staff up and running. In terms of value, it seems good compared to other CRMs considering the features it offers. I also find the feature set pretty good, including the ability to do email campaigns, a good analytics function, basic AI, and email tracking. It synchronizes well with email inboxes, which is useful. Setting up a new entity was straightforward, and importing data is easy. Overall, it works quickly, and it's easy to navigate around. Review collected by and hosted on G2.com.

The email integration could be a little better. It's synced with your inbox, but the email interface inside Pipedrive isn't that good. You have to send emails from Pipedrive to be tracked, which is fine for templated emails but not so great for back-and-forth conversations with clients. I think this area could be improved from a UI and usability perspective. Also, some of the analytics can be a bit fiddly when making specific reports, and you're typically limited to two axes or dimensions for reports in the analytics mode. Review collected by and hosted on G2.com.

Pipedrive keeps me very organized and on task. Without this all-in-one platform, I would be very disorganized and slowed down on my day-to-day tasks! I love being able to see all my deals in one place and where I stand with each project at any given time. Review collected by and hosted on G2.com.

The only downside is not having a better place to put my tasks and reminders. Pipedrive needs a feature like Apple has with iReminders. Review collected by and hosted on G2.com.

I find Pipedrive to be excellent for managing my clients and calls. I really like how it allows me to organize information and contact clients, all while keeping track of who I've called, how many times, and the reasons for each call. I also value the ability to take notes on my interactions, which helps me stay organized with every client. One feature I particularly enjoy is having everything displayed on a single page, which makes navigation straightforward. I can assign different columns for actions such as calls, offers, or invoices, and this flexibility is very useful. The platform is user-friendly, and it only takes me a few seconds to locate my deals, contacts, or follow-up tasks. Setting it up was incredibly easy—so simple that anyone could do it. Review collected by and hosted on G2.com.

I use it with JustCall as well as Shopify. What would be nice though is if I could directly call from Pipedrive and it goes directly into JustCall so I'm not having to copy and paste the number into JustCall. Review collected by and hosted on G2.com.

I love Pipedrive for its easy-to-use native automations, custom fields, and formula fields that really save time. The scheduler links are handy, and it integrates seamlessly with all our other software, eliminating the hassle of double entry. It's super user-friendly and was really easy to set up. I also appreciate how the automations help cut down time spent on manually adding follow-up reminders. Review collected by and hosted on G2.com.

I think it would be better if email opening tracking was actionable. Review collected by and hosted on G2.com.

It’s easy to set up and can work in almost any industry. It also integrates with nearly any other tool, and it’s straightforward for the whole team to use. Review collected by and hosted on G2.com.

Since the introduction of the AI support bot, Pipedrive is still very easy to use, but when something isn’t working it’s almost certain you need help from a real person. In those cases, the AI tool can sometimes end up wasting your time instead of resolving the issue. Review collected by and hosted on G2.com.

The ability to schedule activities helps me stay on top of leads and keep track of won accounts. Review collected by and hosted on G2.com.

I wish there were a better way to add my signature in the email function. I prefer to use Pipe Drive for this, but the signature ends up looking odd in my emails. Review collected by and hosted on G2.com.

I love the activities tab feature the most because it gives me a quick overview of my daily to-dos and opens up all information about a client when I click on it. This helps our team instantly get quick updates about each client even if we are not the owner of the deal. I also like the different pipelines that I can customize. Customizable pipelines help differentiate the stages of each lead, providing clarity so the sales team can easily switch strategies based on pipeline differences. Pipedrive has great features like the funnelling for each lead, kanban style funnels, won/lost feature, success rates, and expected closing date. The initial setup was easy, just setting up an account and we already start collaborating on the platform. Review collected by and hosted on G2.com.

The phone call option is not quite fitted for us. I still have to copy paste a prospect's phone number from Pipedrive to reach out to them on WhatsApp. It could be improved if there is a direct integration to WhatsApp. Review collected by and hosted on G2.com.

Pipedrive's smartphone app is very useful for making calls and quickly updating records while on the go. Review collected by and hosted on G2.com.

Tasks such as converting leads into deals can be a bit fiddly, and that can interrupt or slow the overall flow of prospecting. Review collected by and hosted on G2.com.