---
title: Phrase Reviews
meta_title: 'Phrase Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1337 reviews by the users' company size, role or industry
  to find out how Phrase works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1337
  scale: '5'
date_modified: '2026-09-27'
parent_category:
  name: Content Management
  url: https://www.g2.com/categories/content-management
---


# Phrase Reviews
**Vendor:** Phrase  
**Category:** [Translation Management Software](https://www.g2.com/categories/translation-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1,337  
**AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality.
## About Phrase
Phrase is a leader in Language Intelligence. Its enterprise platform automates, manages, and delivers multilingual content, helping organizations build deeper customer connections and accelerate business growth. Thousands of global brands use Phrase across hundreds of languages to reduce time to market and deliver consistent brand experiences worldwide. The Phrase Platform brings together translation management, software localization, multimedia localization, machine translation, workflow automation, and language AI in a single integrated environment. From marketing campaigns and product interfaces to apps, audio and video, customer support, and technical documentation, teams manage multilingual content in a single platform. Phrase enables organizations to operationalize AI across multilingual content workflows while maintaining governance, quality control, and brand consistency. Built for complex and fast-moving organizations, Phrase connects directly to the systems where content is created and published. Marketing teams launch global campaigns faster, product teams deliver localized software continuously within development workflows, and customer experience teams provide consistent multilingual support across channels. This open ecosystem architecture allows localization to operate as part of broader content, product, and customer experience workflows. Core capabilities of the Phrase Platform include: - AI-powered translation workflows with secure large language model integrations and adaptive machine translation - Multimedia localization with AI-powered subtitling, dubbing, transcription, AI voice generation, and captioning - AI agent orchestration for context-aware translation and automated post-editing - A broad integration ecosystem connecting CMS platforms including Contentful and Optimizely, customer support platforms including Salesforce, marketing automation systems, developer tools, and design environments including Figma - Native integrations with repositories including GitHub, GitLab, Bitbucket, and Azure DevOps - Over-the-air localization and SDKs for iOS and Android applications - Translation Memory and terminology management to maintain linguistic and brand consistency - Automated quality evaluation and quality performance scoring - In-context preview and visual review tools for faster review cycles - Advanced workflow automation with Phrase Orchestrator, a no-code interface for building and managing approval processes - Vendor management for in-house teams, language service providers, and marketplace partners - Open API, CLI, and webhooks for extensibility and automation - Reporting and analytics to monitor quality, cost efficiency, and performance - Scalable architecture designed for enterprise content volumes Phrase supports global organizations across industries including technology, gaming, retail, manufacturing, automotive, travel, and life sciences. These organizations use Phrase to accelerate global product launches, scale international marketing, and deliver consistent multilingual customer experiences across every market. Enterprise readiness sits at the core of the Phrase Platform. Phrase is ISO 27001 certified and provides robust security, governance, and compliance capabilities including SSO, role-based permissions, granular access controls, and secure cloud infrastructure designed for global organizations. Trusted by leading global brands including Uber, AWS, Volkswagen, and Zendesk, Phrase ensures multilingual content is delivered at scale while maintaining quality, consistency, and control. Learn more at phrase.com.



## Phrase Pros & Cons
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.

**What users like:**

- Users find Phrase easy to use, appreciating its **intuitive interface** and helpful features that streamline project management. (114 reviews)
- Users find the **intuitive interface** of Phrase easy to navigate, making it ideal for beginners and experienced translators alike. (58 reviews)
- Users value the **user-friendly interface** of Phrase, which significantly enhances efficiency and simplifies localization workflows. (53 reviews)
- Users love the **intuitive interface** of Phrase, enhancing efficiency and collaboration in their localization workflows. (53 reviews)
- Users value the **translation efficiency** of Phrase, enjoying streamlined workflows and enhanced consistency across projects. (47 reviews)
- Users appreciate the **intuitive and automated translation management** of Phrase, enhancing efficiency and user experience. (44 reviews)
- Simple (43 reviews)
- Users value the **highly reactive customer support** of Phrase, which enhances their overall experience and productivity. (38 reviews)
- Helpful (32 reviews)
- Efficiency (30 reviews)

**What users dislike:**

- Users report **translation issues** with Phrase, citing poor AI accuracy and complexities in settings and outputs. (41 reviews)
- Users experience **interface issues** , with incomplete QA checks and limited features compared to other localization platforms. (23 reviews)
- Users criticize the **expensive pricing** structure of Phrase, which complicates budgeting for fluctuating workloads in translation. (19 reviews)
- Users highlight the **poor interface design** of Phrase, describing it as cluttered and lacking polish, leading to usability issues. (19 reviews)
- Users find **poor usability** in TMS, with confusing navigation and missing features that hinder efficiency. (18 reviews)
- Users are frustrated by **pricing issues** such as strict retention policies and unexpected cost increases affecting their budget. (18 reviews)
- Users find **difficult navigation** challenging, as advanced settings are often hidden and overwhelming, complicating the user experience. (16 reviews)
- Inaccurate Translations (16 reviews)
- Quality Assurance Issues (16 reviews)
- Slow Performance (16 reviews)

## Phrase Reviews
  ### 1. Comprehensive Localization Platform with Efficient CAT Editor

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** January 08, 2026

**What do you like best about Phrase?**

Phrase Localization Platform is a comprehensive localization solution that provides a wide range of tools and features. I appreciate its CAT Editor, which is straightforward enough to enable productive and efficient translation, while still offering all the functionalities translators require. Additionally, I find the Phrase TMS product to be an effective platform for managing translation projects.
I do appreciate the customer support team which usually react quite fast and try to help.

**What do you dislike about Phrase?**

I am not a fan of Phrase's pricing model. While it might appear appealing to have all components of the platform—such as TMS, Strings, and Orchestrator—bundled together under a single subscription, this approach does not really benefit small LSPs or individual freelance translators. Additionally, the volume-based pricing structure is not favorable for clients, as it forces them to reconsider their workflows in order to minimize the number of words or characters and stay within the set volume limits. To make matters worse, the way these limits are calculated is not always clear or transparent.

**What problems is Phrase solving and how is that benefiting you?**

We rely on the Phrase Localization Platform daily to handle our translation projects and to translate documents for our clients. Phrase makes our workflow more streamlined, allowing us to work more efficiently and effectively.

**Official Response from Beth Anderson:**

> Thank you for leaving a review, we're glad that you find Phrase to be a comprehensive localization solution that provides a wide range of tools and features and that you use it daily to handle translation projects and translate documents. I will pass on your positive remarks regarding our customer support team too, as it's great you find them fast-reacting and helpful. 

  ### 2. Easy to Use With Great Automatic Translation

**Rating:** 5.0/5.0 stars

**Reviewed by:** marta t. | Director and Co-Founder, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 29, 2026

**What do you like best about Phrase?**

Ease of use of the platform and automatic translation

**What do you dislike about Phrase?**

Too many options / tools that I can't keep up with, so I just use the 1-2 that I master.

**What problems is Phrase solving and how is that benefiting you?**

Speed of translations, which helps me focus on other parts of my job.

**Official Response from Beth Anderson:**

> Thanks for reviewing Phrase! We're glad you find the ease of use of the platform and automatic translation helpful to allow you to maximise your job efficiency.

  ### 3. Smooth Setup and Stellar Machine Translation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Almira Z. | Linguistic Center Lead, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 22, 2024

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Phrase?**

I really appreciate the Phrase Localization Platform for its intuitive and user-friendly interface, which provided an absolutely smooth setup experience. We never encountered any technical issues during the initial deployment, which speaks volumes about its usability and reliability. The platform excels in offering powerful automation features that are incredibly beneficial for our engineering content localization and translation processes, catering to multiple languages such as German, English, Spanish, and Russian. The high volume of repetitive content in our technical documentation necessitates automation to boost efficiency, and Phrase effectively meets this need. I find the combination of its pricing, comprehensive toolset, and customer attention to be remarkable, ensuring high customer retention and satisfaction. The most valuable features that stand out are its use of different machine translation engines, enhanced by AI developed by Phrase, which significantly enhances our machine translations and is a testament to the platform's cutting-edge capabilities.

**What do you dislike about Phrase?**

I am somewhat frustrated by the lack of free educational resources such as webinars, master classes, or workshops focused on the AI-enabled features of the platform. While there are several resources available, they are often not free of charge. Having access to free educational tools would enhance client engagement and provide valuable insights into the platform's capabilities. Additionally, I would appreciate more transparency and explainability regarding how the AI-powered tools were created, which would help users understand and leverage them more effectively.

**What problems is Phrase solving and how is that benefiting you?**

I use the platform to automate translation of repetitive engineering content, streamlining processes and supporting multiple languages efficiently.

**Official Response from Beth Anderson:**

> Thanks for leaving such a detail review of Phrase. It's great you find it intuitive and user friendly and that you've never encountered an issue during your initial deployment. Thank you for your feedback on education resources free of charge, I will pass this onto the team as we're always looking for ways to improve both our platform and user experience. 

  ### 4. Good

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 30, 2023

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Phrase?**

The search function seems to work quite well. It locates results as long as the relevant keywords are included, even if they aren't right next to each other. In that regard, it's a bit more convenient than memoQ.

**What do you dislike about Phrase?**

So far, I don't have any specific complaints.

**What problems is Phrase solving and how is that benefiting you?**

I  can work with other people; when there have TB and TM, I can read references and work more quickly. I can see all the jobs and projects here. And when I finish the work, I can Complete it.

**Official Response from Beth Anderson:**

> Thanks for the review! It's great that you have no complaints and that you prefer Phrase to MemoQ. 

  ### 5. Reliable, Fast, and Easy to Access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jean-Pierre L. | Translator, interpreter, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 16, 2026

**What do you like best about Phrase?**

Its reliability, ease of access and speed.

**What do you dislike about Phrase?**

Sorry, I can't think of anything I dislike but I wish I could say the same about other platforms....

**What problems is Phrase solving and how is that benefiting you?**

again its reliability means I can travel anywhere, pause and resume my jobs in progress with ease wherever I might be.

**Official Response from Beth Anderson:**

> Thanks for leaving a review. It's good you have no complaints and that you find Phrase reliable, fast and easy to access.

  ### 6. Comprehensive Localization Tool with a Learning Curve

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nathalia P. | Freelance Writer

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** January 01, 2026

**What do you like best about Phrase?**

I really like that everything I need is in the same space with Phrase Localization Platform. It covers management, a powerful CAT tool, UI string localization, and more. Plus, it makes it easy to see who's working on what and how far ahead we are on any given task in a project, helping keep everything organized.

**What do you dislike about Phrase?**

It could be more easy to understand when you use it for the first time. It has a steep learning curve, in my opinion. Maybe offering tutorials when you use each of the features, so you get exactly the help you need at the right time. It wasn't as smooth, that's why I mentioned that it could be more friendly or help-packed.

**What problems is Phrase solving and how is that benefiting you?**

I use Phrase Localization Platform to manage projects with ease and localize copy and UI strings. It streamlines all project actions for full control in one space. Everything I need is in the same space, making it easy to see project progress.

**Official Response from Beth Anderson:**

> Thank you for leaving a review Nathalia. We're so glad you find Phrase a powerful tool for your translation needs and that it helps you to manage projects with ease. We understand some users find it difficult at first to get to know our platform, there are a number of helpful articles on our help center, including recordings of Bootcamp webinars specifically for our customers. 

https://phrase.com/resources/ and https://support.phrase.com/hc/en-us 

  ### 7. Userfriendly translation tool/platform, easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gerhard R. | Life and Business Coach / Licensed Avatar Master, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Organic:** Organic review. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** October 04, 2021

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Phrase?**

Great platform for all kinds of translation and review work, highly intuitive and fast response

**What do you dislike about Phrase?**

Nothing to recommend for improvements I can think of at the moment

**What problems is Phrase solving and how is that benefiting you?**

I use it through some agencies I work for, so there is no direct benefit to me or my direct clients.

**Official Response from Brittany Nelson:**

> Glad to hear you're finding Memsource intuitive, Gerhard! Thanks for your review. 

  ### 8. Effective for Educating Future Translators

**Rating:** 4.5/5.0 stars

**Reviewed by:** Göksel .

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 04, 2026

**What do you like best about Phrase?**

I use Phrase Localization Platform to educate my university students in the department of translation and interpreting. The platform prepares students for the CAT tools they will encounter in the industry, which is a big help. I really like the management system, and it works especially well for seeing the workflow. Additionally, the initial setup was very easy.

**What do you dislike about Phrase?**

The invite system sometimes does not work properly.

**What problems is Phrase solving and how is that benefiting you?**

Phrase Localization Platform prepares my students for the CAT tools they'll encounter in the industry, but the invite system sometimes doesn't work properly.

**Official Response from Beth Anderson:**

> Thank you for taking the time to leave this review. Knowing that Phrase plays a role in bridging the gap between academic training and the professional tools your students will actually use in their careers is exactly the kind of impact we care about.

I apologise that your have experienced issues with the invite system, if you run into issues with invites in the meantime, our support team is always happy to help, sometimes there are workarounds worth knowing about while improvements are in progress.

Thanks again for sharing your experience, Göksel. It means a lot to hear from educators who are bringing industry-relevant tools into the classroom.


  ### 9. Efficient and User-Friendly with Versatile Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Menon U. | Freelance Translator, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** April 16, 2026

**What do you like best about Phrase?**

I like the Phrase Localization Platform for its versatility and easiness of use. The smart and modern user interface really stands out for me. The speed and usability of the platform are also great.

**What do you dislike about Phrase?**

I don't have any major dislikes with Phrase Localization Platform so far. I came to it after trying several tools and enjoy using it. I think it would be nice to have a tool to manage SDL/Trados packages.

**What problems is Phrase solving and how is that benefiting you?**

The Phrase Localization Platform enhances my translation work with speed and usability. I appreciate its versatility, ease of use, and the smart, modern user interface.

**Official Response from Beth Anderson:**

> Thanks for leaving a review, we're glad you find the platform versatile and easy to use. The feedback on the UI is great as is the fact you find the platform speedy to use. 

  ### 10. User-friendly CAT tool with convenient resources and handy AI features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** January 12, 2023

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Phrase?**

My favorite part of Phase is the ease with which terminology can be handled. In addition, comparing old strings from the TM with new appearances is easier than ever. Moreover, MT integration makes it faster to translate with utmost accuracy.

**What do you dislike about Phrase?**

Phase tends to find too many errors in the QA process which are false positives. For instance, it could include better dictionaries. The way it handles autocorrection rules is not that intuitive, as the section is a bit difficult to find and adjust.

**What problems is Phrase solving and how is that benefiting you?**

Phrase TMS allows me to work anywhere (as opposed to software like Trados, which requires a specific machine every time) and runs smoothly. The ability to work with a glossary and get suggestions is critical to ensure terminological consistency.

**Official Response from Beth Anderson:**

> Thanks for leaving a review stating Phrase TMS allows me to work anywhere (as opposed to software like Trados, which requires a specific machine every time) and runs smoothly this is great to hear. We're also glad the MT integration makes it faster to translate with utmost accuracy! Your feedback on auto correction has been noted.

  ### 11. Effective, User-Friendly Localization Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mahbuba S. | Teacher

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** December 27, 2025

**What do you like best about Phrase?**

I use Phrase Localization Platform for language translation. I find its features awesome because they make it easy to update or fix content, and sharing is a breeze, which helps everyone participate in tasks. I love the simple design of Phrase and the many helpful tools it has. It supports all languages, and I really appreciate the QA tool that helps catch my mistakes and easily fix them. I also love how Phrase protects privacy and allows me to choose who can see and edit my work, which is very effective when working with a team. The initial setup was extremely easy.

**What do you dislike about Phrase?**

It's already a very good platform so keep up the good work!

**What problems is Phrase solving and how is that benefiting you?**

Phrase Localization Platform helps me easily update or fix content and share it, allowing everyone to participate effectively. It supports all languages and the QA tool helps catch and fix mistakes. I can control privacy, deciding who can see and edit my work.

**Official Response from Beth Anderson:**

> Thank you for leaving a review Mahbuba, it's great to read that you don't have any dislikes for Phrase and find it a very good platform! We love to hear our users compliment how easy it is to use for translation and that you find sharing a breeze.

  ### 12. Efficient and User-Friendly, but Needs More Flexibility for File Revisions

**Rating:** 5.0/5.0 stars

**Reviewed by:** María Inés M. | Traductora independiente - Freelance translator EN>ES, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** October 15, 2025

**What do you like best about Phrase?**

I find it very easy to use. I like its visual appearance, and it allows me to work efficiently. It is easy to find terms from databases and content from the translation memory. It is possible to perform general searches and replacements, and I can be sure that everything is saved. Of all the cloud-based translation tools, Phrase is the one I like using the most.

**What do you dislike about Phrase?**

Sometimes, it is necessary to go back and make changes to a completed file, especially when working with partial deliveries. I would like to have the option to reverse the action of completing a file in order to modify whatever needs to be modified. I understand that this has to do with assigned roles.

**What problems is Phrase solving and how is that benefiting you?**

As a translator and editor, it allows me to do my job efficiently, keep track of what has been translated, and manage my translation projects with ease.

  ### 13. Easy to Use, Intuitive Functions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 10, 2026

**What do you like best about Phrase?**

It's easy to use, every function is intuitive, and it makes very easy to follow TM.

**What do you dislike about Phrase?**

The QA can not be set, I can not remove certain aspects I would like to. For example if I MTPE a long and good quality text, I have to click "ignore" a thousand times for "Unedited MT", and it takes my focus from real mistakes. Also, the dictionary is not developing.

**What problems is Phrase solving and how is that benefiting you?**

I can use the files of any office without the need to download anything.

**Official Response from Beth Anderson:**

> Thank you for leaving your review of Phrase and sharing you find it easy to use, functionality is intuitive and easy to follow. 

  ### 14. User-friendly and reasonably functional

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andrey S. | Freelance Translator, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Organic:** Organic review. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 12, 2022

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Phrase?**

I like a translation QA option there, which has appeared since my last review. It allows me to have more work.

**What do you dislike about Phrase?**

Everything seems to work fine I have nothing to add.

**What problems is Phrase solving and how is that benefiting you?**

It speeds up my translation and revision jobs while providing reliable QA.

**Official Response from Brittany Nelson:**

> Thanks for your review, Andrey! Happy to hear that you're saving time and finding the interface user-friendly.

  ### 15. Fast, Flexible, and Packed with Handy Content Preview and Download Options

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 25, 2026

**What do you like best about Phrase?**

I like that it's fast, it has the content preview feature, you can also download both the Word and XLIFF versions of your project, etc.

**What do you dislike about Phrase?**

It could integrate chatgpt in the future, that would be very useful.

**What problems is Phrase solving and how is that benefiting you?**

The content preview feature really helps me see the content in context, which makes it much easier to review and understand.

**Official Response from Beth Anderson:**

> Thank you for leaving a review! Glad you find Phrase to be fast and helpful for your content needs. Your idea of integrating with LLMs is a good one as these become more popular for supporting people to work.

  ### 16. Straightforward Job Portal with a Seamless CAT Tool Transition

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** January 23, 2026

**What do you like best about Phrase?**

Receiving and delivering jobs through the portal is a very straightforward process, and the transition into the CAT tool is seamless. The interface is also visually appealing, clean, and easy on the eyes, which makes the overall experience pleasant and simple to navigate.

**What do you dislike about Phrase?**

I can’t point to anything specific that I disliked, and I didn’t run into any major or core issues while using it.

**What problems is Phrase solving and how is that benefiting you?**

Phrase Localization Platform helps address the complexity of managing localization projects by bringing workflows, assets, and communication together in one place. It streamlines job assignment, file handling, and CAT tool integration, reducing manual effort and lowering the risk of errors. As a result, I can manage projects more efficiently, keep consistency across languages, and spend more time on quality, timelines, and stakeholder coordination instead of day-to-day operational overhead.

**Official Response from Beth Anderson:**

> Thank you for leaving a review, it's really good to hear that you can't find anything to dislike and had no problems using Phrase. We're glad you find it visually appealing, which leads to a pleasant experience that supports your localization projects.

  ### 17. An easy and powerful tool for managing translations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** October 06, 2023

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Phrase?**

A great mix of machine translation and an easy to use interface that allows translators to do their part and work on verification!

**What do you dislike about Phrase?**

Confusing mix of products. We use Phrase Strings, but there are a bunch of different products from Phrase, and it is not easy to understand what they do.

**What problems is Phrase solving and how is that benefiting you?**

We could never manage all supported languages manually. Now, every translator has access to a simple interface where they can check off translations and verifications.

**Official Response from Brittany Nelson:**

> Thanks for your feedback! If there any specific issues you're having with the new UI, please reply to me here or reach out to research@phrase.com, it's very helpful to hear what you're thinking. Glad to hear you're finding machine translation in Phrase useful :) 

  ### 18. Excellent Academic Support and Hands-On CAT Tool Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Evren B. | Dr. Öğretim Üyesi, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Organic Review from User Profile:** Invitation from G2. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 25, 2026

**What do you like best about Phrase?**

Academic support from Phrase is a great chance for translation studies students. Thanks to Phrase, our students can gain experience with CAT tools.

**What do you dislike about Phrase?**

Nothing to complain about. They respond very quickly, and they have many solutions for everyone.

**What problems is Phrase solving and how is that benefiting you?**

CAT tools are generally expensive to use. Alternative CAT tools also don’t really provide the kind of academic support students need, even though the Phrase team has already considered positioning this solution as a form of academic support.

**Official Response from Beth Anderson:**

> Thanks for leaving a review Evren, we're glad that we are able to support your academic programme and future students to learn how to use the tools they'll experience once leaving university. 

  ### 19. Phrase's Strict Renewal Policy is Disappointing

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** December 10, 2025

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Phrase?**

Phrase is one of the online CAD and translation management tools. It takes time to get used to the complex project interface. But once I was used to it, it became relatively easy to upload my document and start translating. They were quick to adapt various machine learning and artificial intelligence tools. But you still need to learn basics such as getting an API and finding the right place to put it. I think the translation memory and term base management features are very basic, without more cutting edge semantic alignment tools. Depends on what you are looking for really.

**What do you dislike about Phrase?**

For me the most annoying thing was their unexpectedly strict customer retention policy: If you are like me and you review your subscriptions at the last minute, I have some bad news for you. Phrase will charge you for the next years subscription, if you do not cancel it at least 30 days prior to the date of the renewal of your subscription. 30 days! I have been using numberless subscription services in the last decade, but this one was the most hideous. And when I wrote the Phrase team to request for a good will cancellation, they just repeated the Terms of Service and its relevant articles in their emails. I am very disappointed.

Another problem has been the very basic AI integration: In my experience current LLMs such as ChatGPT, Gemini and Claude usually work better than DeepL and Google Translate. At least on certain documents they are able to come up with better alternative translations or wordings. But Phrase won't allow me to use my tailored prompts for the translation. Which means I have to copy and paste between my windows which is very time consuming if you rely on AI tools rather than machine translation. And the solution they offer through Custom AI won't cut it.

Another problem is the translation memory tool which is very basic. I had some documents I translated years ago but with Phrase it is not easy to turn them into translation memories. Phrase's "align" tool is basically a sentence splitter and I found it very frustrating to use when working on long documents in particular.

Phrase is not practical for people like me who has to work on a lot of footnotes. I lost count of times when I had to go back to the translation interface to find the missing footnote. This is because the footnotes are indicated with a number in a small blue box and I tend to overlook them when I am in a translation flow. And once I complete the translation and export it, I am definitely sure that I will come across to some missing footnotes. It wasted a lot of time for me.

**What problems is Phrase solving and how is that benefiting you?**

I only need to do written translations occasionally, such as at the end of the reporting year which tends to be very busy. That's why Phrase's three-month subscription was quite convenient for me. It allowed me to use the service for a set period and then cancel until I need it again. However, Phrase's strict renewal policy is a problem, because like me, if you forget to cancel your subscription 30 days before the renewal, you'll be charged for a full period. And for me there was no use.

  ### 20. Simple, Smart Predictions That Make Translation Easier

**Rating:** 4.5/5.0 stars

**Reviewed by:** Patrik P. | student, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** April 21, 2026

**What do you like best about Phrase?**

The simplicity and the fact that it learns and predicts what I need to translate and what just copy

**What do you dislike about Phrase?**

it sometimes splits segments where it shouldn't and also won't let me translate part of document and then download it whole

**What problems is Phrase solving and how is that benefiting you?**

It helps me simplify my translator needs

**Official Response from Beth Anderson:**

> Thanks for leaving a review, we're glad you find Phrase simple to use and that its translation predictions speed up your workload. 

  ### 21. Streamlined Localization with Great Flexibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** 정성민[강사 / 통번역대학원] .

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** December 03, 2025

**What do you like best about Phrase?**

I greatly appreciate that the Phrase Localization Platform reduces the initial sunk cost into a translation platform, making it economically feasible for freelance translators like me. I admire how the Translation Management System (TMS) allows me remote access to my translations, including on mobile devices, making workflow seamless and convenient. The platform is characterized by its simple and straightforward user interface, following the 'Keep It Simple, Stupid (KISS)' design principle, which minimizes complexity and makes it easy to use. I value its reasonably priced first usage tier for freelancer accounts, which enables accessibility without a heavy financial burden. Additionally, the web-browser access is browser-agnostic enhancing usability; while Comet Browser works best for me, it performs well across various browsers. The option to import and export translation memories (TM) and glossaries is particularly neat and straightforward, facilitating flexibility and preventing user lock-in. I have found the setup process remarkably intuitive despite coming from various other tools. The platform's ability to compartmentalize and deploy accumulated assets across platforms is extremely beneficial for my work. Although it has its challenges, I am inclined to recommend it highly due to its overall functionality and practicality, having already recommended it to numerous students and colleagues.

**What do you dislike about Phrase?**

I find it frustrating when the loading screen gets stuck sometimes at login or when trying to open an uploaded file to begin translation. This issue often occurs on WiFi, but it seems to resolve when I switch to mobile data tethering, although identifying the exact cause is difficult. Additionally, I think the platform could benefit from a more intelligent use of color-coding outside the translation UI to enhance overall design and make it more informative for users. Moreover, while I found the initial setup intuitive due to my experience with similar tools, my students, who are aspiring linguists and translators, find it confusing and non-intuitive, possibly due to its deviation from the design languages of their familiar operating systems (MAC/WIN).

**What problems is Phrase solving and how is that benefiting you?**

I find the Phrase Localization Platform reduces upfront translation costs, allows remote access, simplifies importing/exporting of TM and glossaries, and maintains simplicity while being browser-agnostic, which is beneficial for my freelance work.

**Official Response from Beth Anderson:**

> Thank you for leaving such a detailed review! We're glad find Phrase helps you to reduce upfront translation costs, allow remote access, simplify importing/exporting of TM and glossaries, and maintain simplicity while being browser-agnostic, which is beneficial for your freelance work. In regards to your feedback on what you dislike, I will pass this along to the team as understandably stuck loading screens are frustrating. 

  ### 22. Streamlines Localization with Unified Workflow

**Rating:** 5.0/5.0 stars

**Reviewed by:** Max X.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** January 26, 2026

**What do you like best about Phrase?**

I like how the Phrase Localization Platform brings everyone involved in localization into a smooth workflow. It really stands out in how it removes a lot of the friction that usually comes with localization. Instead of having developers, project managers, and translators working in separate tools and passing files back and forth, everyone works in the same platform with clear roles and visibility. I also appreciate how we could decide to import things gradually, and that transition was smooth.

**What do you dislike about Phrase?**

Some workflows around bulk actions can require a lot of clicks, that could be simplified.

**What problems is Phrase solving and how is that benefiting you?**

Phrase Localization Platform streamlines our localization workflow, reducing errors and time consumption. It unifies developers, PMs, and translators in one platform, eliminating friction and enhancing visibility.

**Official Response from Beth Anderson:**

> Thanks for leaving a review, it's really good to read you find Phrase stands out for you for removing friction that usually comes with localization. 

  ### 23. Easy Localization with Seamless Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Oliver D.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** November 26, 2025

**What do you like best about Phrase?**

I really appreciate how the Phrase Localization Platform simplifies the process of localization for our app. It significantly streamlines our workflows, making tasks quicker and more efficient. I love that it’s easy to use, which saves time and reduces complexity for our team. The ease of integration into existing workflows is another standout feature, allowing a seamless transition and adaptability with our current processes. Additionally, setting it up initially was a breeze, indicating an intuitive interface and user-friendly design. This usability, combined with the fact that it offers a more straightforward workflow than our previous tool, Google Sheets, makes it a valuable asset. Overall, my experience with the Phrase Localization Platform has been highly positive, and I am very likely to recommend it to others, as evidenced by my high recommendation rating.

**What do you dislike about Phrase?**

I find the navigation of the web app challenging.

**What problems is Phrase solving and how is that benefiting you?**

I use the Phrase Localization Platform to simplify app localization, integrating easily into existing workflows for straightforward usage.

**Official Response from Beth Anderson:**

> Thanks for the review and the detail on what you love about Phrase including streamlining your workflows, making tasks quicker and how easy it is to use. We're glad you find that using Phrase works better than your previous method of Google Sheets! 

  ### 24. Advantages of Phrase

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohammad M. | External Arabic proofreader , Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 28, 2023

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Phrase?**

The interface is easy to use, and the commands are clear. The dictionary is rich and well-organized.

**What do you dislike about Phrase?**

The abiblity to edit and modify is not available all the time

**What problems is Phrase solving and how is that benefiting you?**

it solves the problem of working from anywhere.

**Official Response from Beth Anderson:**

> Thanks so much for leaving a review of Phrase, highlighting the easy to use interface and well-organized dictionary. I'm sorry to hear the edit and modify availability sometimes hinders your workload.

  ### 25. Practical, Reliable, and Easy Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thelma O. | Translator, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 23, 2023

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Phrase?**

I find the Phrase Localization Platform to be practical and reliable for my translation work. The initial setup was very easy.

**What do you dislike about Phrase?**

nothing at all

**What problems is Phrase solving and how is that benefiting you?**

I use Phrase Localization Platform for translation. It's practical and reliable.

**Official Response from Beth Anderson:**

> Thank you for leaving a review! It's great you find Phrase user friendly and that you didn't require any training to get started. We take on board feedback from our users to help improve our platform for the future so I will share your thoughts on importing and exporting files and certain types of file. 

  ### 26. Intuitive, but with File Issues and High Cost

**Rating:** 5.0/5.0 stars

**Reviewed by:** Raquel R. | Founder & Managing Director

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** November 23, 2025

**What do you like best about Phrase?**

I love how intuitive the Phrase Localization Platform is, as it allows us to manage our projects efficiently and have a clear view of their status. The ease of use has really made our lives easier. I greatly value how it optimizes costs and ensures consistency in the quality of translations. Additionally, the customer service team is very quick to resolve issues, which is invaluable when problems arise. The initial setup was also quite simple, making the transition to using the platform seamless. Despite some challenges, I am so satisfied with its features that I give it a rating of 10 out of 10 in terms of the likelihood of recommending it to a friend or colleague.

**What do you dislike about Phrase?**

Multilingual files often present problems, forcing us to spend a lot of time uploading them. Sometimes we give up and leave them as regular files due to errors when uploading them. We also face difficulties downloading them because of errors in the tags. There are many global issues that complicate our operations. There used to be an app that worked well on mobile, but now it no longer works. Additionally, if there is no internet connection, the tool cannot be used, which is a major inconvenience. Finally, it is a very expensive tool.

**What problems is Phrase solving and how is that benefiting you?**

The Phrase Localization Platform optimizes costs, ensures consistency in the quality of translations, and facilitates control and an overview of the status of projects.

  ### 27. Effortless and Time-Saving CAT Tool Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Léna T. | Content Translation Specialist, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** December 03, 2025

**What do you like best about Phrase?**

Compared to other CAT tools, Phrase is very straightforward to use. Additionally, since there is nothing to download, it saves a lot of time—you don't have to worry about updates or waiting for installations.

**What do you dislike about Phrase?**

Trying to add a plug-in that isn't part of your subscription can be difficult, and sometimes it may not even be possible.

**What problems is Phrase solving and how is that benefiting you?**

With Phrase Language Portail AI, we are able to provide our colleagues with access, which helps us avoid relying on multiple machine translation websites. This approach leads to greater consistency in our translated texts. Additionally, the ability to incorporate our own termbase and translation memory truly makes a significant difference.

**Official Response from Beth Anderson:**

> Thank you for leaving a review, it's great to read that with Phrase Language Portail AI, you're are able to provide colleagues with access, which helps you to avoid relying on multiple machine translation websites. I've attached a link to our list of integrations - you may find this helpful, unfortunately it's not possible to have everything.

  ### 28. Friendly solution and convenient when handling translations of solutions for several countries. It also suggests very accurate translations thanks to its AI tool.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**AI Translated:** This review has been translated from English using AI.

**Reviewed Date:** August 01, 2023

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Phrase?**

Substitute between 5 and 8 SEO tools. Also introduce the concept of GEO (Generative Engine Optimization).

**What do you dislike about Phrase?**

Through AI, it should be able to collect translations that have been previously made for the same specific literals that we have in my company. At least present them as an option among the possible translations. For example, in our environment "Trade ID" is translated as "Número de Actividad." After I made that translation a couple of times, it keeps suggesting a different translation.

**What problems is Phrase solving and how is that benefiting you?**

It creates repositories of translations for our different projects that can be loaded easily in our solutions. This way we are more productive.

**Official Response from Brittany Nelson:**

> Thanks for your feedback - it's great to hear you're enjoying our new features, especially with AI! Thanks for being our customer :) 

  ### 29. Timely, Get-It-Done Service You Can Count On

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 24, 2026

**What do you like best about Phrase?**

I appreciate their willingness to get things done in a timely manner.

**What do you dislike about Phrase?**

The cost can be a bit high, but the service is very good overall.

**What problems is Phrase solving and how is that benefiting you?**

They help us use AI more efficiently.

  ### 30. Easy Filtering and Fast Translations with Great Team Visibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 09, 2026

**What do you like best about Phrase?**

Easy filtering. Quick translation process. Possibility to see translation from other team members.

**What do you dislike about Phrase?**

Not very clear status of saved vs verified translation

**What problems is Phrase solving and how is that benefiting you?**

Software translations for multiple languages powered by a native team members.

**Official Response from Beth Anderson:**

> Thanks for leaving a review, it's good you find Phrase supports your quick translation and has helpful filters. 

  ### 31. Reliable, Smooth, and Easy to Use with Prompt Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 21, 2026

**What do you like best about Phrase?**

Reliability, smooth work, easy to use, prompt responce

**What do you dislike about Phrase?**

Errors occur from time to time but those are easily solved

**What problems is Phrase solving and how is that benefiting you?**

I can do my job quickly using TMs

**Official Response from Beth Anderson:**

> Thank you for your review! We're glad Phrase is reliable and quick to work with day-to-day, and that our support team has been prompt when you needed help. If you run into those occasional errors again, please send our support team the details, as mentioned they are easily resolved so hopefully don't cause you too much irritation!

  ### 32. Effortless Bilingual .docx Editing in Word with Reliable CAT Error Checks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arthur D. | Pracownik magazynu, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 26, 2026

**What do you like best about Phrase?**

You can extract a bilingual .docx file and edit it in Word. It also checks the running CAT for any errors.

**What do you dislike about Phrase?**

Nothing to report—everything is working well, and I’m satisfied.

**What problems is Phrase solving and how is that benefiting you?**

It helps me with translating. It feels more intuitive, and I don’t have to think about the structure of the page or the display.

**Official Response from Beth Anderson:**

> Thanks for your review, we're so glad you have no dislikes of Phrase and that it feels more intuitive than other systems you may use. 

  ### 33. Still an interesting alternative to offline-based CAT tools.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** March 26, 2023

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Phrase?**

My opinion remains largely unchanged. Phrase offers industry standard commands and handling and anyone with a minimum of experience in CAT tools will adapt to it easily.

**What do you dislike about Phrase?**

Still waiting for an easy, convenient way to join smaller files into a big large file to facilitate global reviews and search and replace.

**What problems is Phrase solving and how is that benefiting you?**

Working with larger, repetitive projects using a consistent, easy-to-use interface.

  ### 34. An online CAT Tool that has it all.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 02, 2026

**What do you like best about Phrase?**

I love the friendly GUI (also the fact that I can switch between Night/Day tones), the shortcuts are easy to change (even though the default ones are best for me), also the Preview panel is very helpful.

**What do you dislike about Phrase?**

I don't have anything to say here, there is nothing to dislike.

**What problems is Phrase solving and how is that benefiting you?**

I use Phrase as a Freelance Translator, for me is better than industry-leading Trados. Also the fact that is an online tool helps me a lot and allows me to accept translation/proofreading/MTPE projects that I couldn't otherwise accept.

**Official Response from Beth Anderson:**

> Thanks for the review, it's amazing you have no dislikes and that you find Phrase so useful as a freelance translator.

  ### 35. Clear Presentation and a User-Friendly Toolbar

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anastasia Michele K. | Director, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 21, 2026

**What do you like best about Phrase?**

Clear presentation, font size, toolbar..

**What do you dislike about Phrase?**

No block copy-paste function, Trados has

**What problems is Phrase solving and how is that benefiting you?**

No biz prob. Only translation prob

**Official Response from Beth Anderson:**

> Thanks for the review!

  ### 36. Great overall but Need quick non-file-upload translation & text recognition

**Rating:** 4.5/5.0 stars

**Reviewed by:** Haruko K. | Translator/ Editor, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** November 08, 2025

**What do you like best about Phrase?**

Light load on PC. Very easy-to-understand UI. Good functions & services, including built-in MT. Great & timely customer service.

**What do you dislike about Phrase?**

Always have to upload files - it'd be great if you could directly type in source texts for quick translation. It'd be even more wonderful if Phrase could recognise texts from PDF or image files.

**What problems is Phrase solving and how is that benefiting you?**

As a translator, it saves me lots of time and effort building my own term/phrase base. No need to look up/search past translation works for reference. The word/character count function is particularly useful, especially for translating Excel or PowerPoint files, as I charge my clients based on word/character counts and it saves lots of time to create invoices.

**Official Response from Beth Anderson:**

> Thank you for leaving a review, we appreciate your feedback on recognizing text from PDF or image files - I'll pass this onto the relevant team as we're always open to hearing ways to improve our platform. It's great that you find the UI easy to understand and that it saves you lots of time and effort.

  ### 37. Empowers Collaboration Across Teams, But Room for Refinement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** November 07, 2025

**What do you like best about Phrase?**

It allowed us to move from a completely antiquated workflow for translation and term management to use a collaborative tool than many roles within the company can use. This also meant that we could get "non technical" people involved in the process, which allowed Product Management to better work together and keep the workload transparent. It is now a tool we use daily. It also took minimal time to set up and get started, which was why we tried it in the first place.

**What do you dislike about Phrase?**

Probably because of the complexity of what the tool can do, automate and configure finding your way into using the software comes with a bit of a learning curve. To pick out one example, when the list of keys (in Phrase Strings) on the right side of the screen is filtered, you don't easily see that which can lead to the user thinking a key is not there, when in fact it is just hidden from view. In general, a "decluttering" of the UI for what you need for daily use of the tool would be appreciated in all areas of the product.

**What problems is Phrase solving and how is that benefiting you?**

We have multiple translators contributing to the localization and previously had no tool for transparent collaboration. This has completely changed since we introduced Phrase.

**Official Response from Beth Anderson:**

> Thank you for leaving a detailed review, it's great that Phrase allows you to involve 'non technical' people in your processes to allow for better collaboration and transparency. Understandably it may feel a complex platform when first starting out, please always reach out to our support team if you're stuck or our help center offers some great articles. 

  ### 38. Easy-to-Use Machine Translation with Great Term Base Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carmen L. | Freelance Translator, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** April 15, 2026

**What do you like best about Phrase?**

Machine translation and term base  features

**What do you dislike about Phrase?**

I cannot say anything I dislike, all features are cleary displayed and it's very easy to use.

**What problems is Phrase solving and how is that benefiting you?**

It helps me to deliver a better, faster and consistent translation

**Official Response from Beth Anderson:**

> Thanks for leaving a review Carmen. We're glad you find Phrase useful for supporting your machine translation and you find it ease to use! 

  ### 39. Effortless and Efficient for Translators

**Rating:** 4.5/5.0 stars

**Reviewed by:** Paola S.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** November 06, 2025

**What do you like best about Phrase?**

I appreciate how Phrase Localization Platform significantly enhances my efficiency in handling translation tasks, especially when dealing with very long documents in a limited timeframe. The platform's translation memory feature is incredibly beneficial, allowing me to avoid redundant searches by remembering previously used terms, thus saving time and ensuring precision in my work. I love the layout and user-friendly functionalities of the platform, which make navigating and utilizing its features intuitive and seamless. The ease with which I can store and retrieve my previous jobs by using savable names for memories further adds to its user-friendliness. The initial setup was straightforward, requiring just a simple registration process, which I found very convenient. Moreover, despite its considerable cost, the value provided by the features and how well it serves my translating needs makes it worth every penny.

**What do you dislike about Phrase?**

I find it disappointing that the automatic translation feature, which used to be free, is now a paid service.

**What problems is Phrase solving and how is that benefiting you?**

I use the Phrase Localization Platform to save time and enhance accuracy in translating long documents with its helpful translation memory feature.

  ### 40. Easy access CAT tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Savitha N. | Manager EA to Group Chairman, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 02, 2024

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Phrase?**

Easy translation work done and time saving

**What do you dislike about Phrase?**

Easy navigation for grammar checks and sometimes reloading takes time

**What problems is Phrase solving and how is that benefiting you?**

Translation done

**Official Response from Brittany Nelson:**

> Hi Savltha, we're glad to hear that you find our CAT tool easy to access and understand!

  ### 41. Phrase is one of the best tools I am using

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kateřina B. | no special, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** April 15, 2026

**What do you like best about Phrase?**

Efficient progress, an intuitive UI, a good MT tool, and quick, effective results.

**What do you dislike about Phrase?**

Sometimes impossible to check out the files; sometimes impossible to copy the contents of the web interface

**What problems is Phrase solving and how is that benefiting you?**

consistency, correct language

**Official Response from Beth Anderson:**

> Thanks for the review! We're so glad you find Phrase a good machine translation tool for quick effective results. 

  ### 42. Integrations and UI clunky, automations fragile, but still works ok.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Organic:** Organic review. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 15, 2022

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Phrase?**

The integration between TMS (a full-fledged CAT tool) and Strings provides with many features.

**What do you dislike about Phrase?**

Strings is slow and clunky, very few filters to find keys, even if the metadata is available. Integrations are slow and clunky.

**What problems is Phrase solving and how is that benefiting you?**

The ability to propagate translations where we need them quickly, once the integration is set up this is seamless.

**Official Response from Beth Anderson:**

> Thanks for leaving a review, we're glad you find the integration seamless and quick to use. I understand your frustrations on sometimes experiencing slower performance, our team works hard to ensure this is not the case often.

  ### 43. Very easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Arvis C. | Student, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** January 16, 2026

**What do you like best about Phrase?**

I really enjoy using the translation changes feature because it lets me see the edits I’ve made to the automated MT solution. Also, if a revisor doesn’t send feedback about a translation, I can still review everything that was changed by using this feature.

**What do you dislike about Phrase?**

I wouldn’t say that I dislike anything about it. Of all the CAT tools my university has told me about, this is the one I like the most, mainly because it’s so easy to use.

**What problems is Phrase solving and how is that benefiting you?**

I appreciate that I can access my account through the web. This means I can use the tool on any device, whereas other tools are only accessed through a desktop app.

**Official Response from Beth Anderson:**

> Thank you for leaving a review and for saying you enjoy using the platform. To hear you have no dislikes is great! 

  ### 44. User-friendly CAT tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 22, 2024

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Phrase?**

Phrase supports several file types, making it suitable to handle most of our clients' requests.

**What do you dislike about Phrase?**

Setting up complex workflow templates or API integrations it's not so easy and requires some know-how, while the translator's interface is quite simple and intuititve.

**What problems is Phrase solving and how is that benefiting you?**

it allows you to translate files in different formats, making the export smooth.

**Official Response from Brittany Nelson:**

> Thank you for your positive feedback on the user-friendliness of Phrase and our customer support! We appreciate the feedback around pricing as well. Thanks for being a Phrase customer :) 

  ### 45. The best translation program I ever used, but...

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carl R. | Translator, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** November 03, 2025

**What do you like best about Phrase?**

I find Phrase TMS the most user friendly program I ever worked with. I have worked as a translator for over 25 years and there is no program coming even close.

**What do you dislike about Phrase?**

I would like to be able to by a license for a longer amount of time insteads of paying a subscription every year. Compairing with Trados the price of Phrase is ridiculous. The yearly fee is 360 Euros and I have been using Phrase for more than  10 years. Compare that with Trados for which I paid 1100 Euros without time limits.

**What problems is Phrase solving and how is that benefiting you?**

Phrase TMS is my main tool for helping me in my work as a professional translator.

  ### 46. Phrase continuously adapts to new localization needs.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Organic:** Organic review. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 17, 2022

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Phrase?**

Phrase Academy: It's a wonderful additional resource to help you learn more about Phrase and scale your language operations.


**What do you dislike about Phrase?**

It would be great to have different customization options.

**What problems is Phrase solving and how is that benefiting you?**

It is our tool for game localization. Memsource offers us everything we need for this task. By having everything centralized, our productivity has improved significantly.

**Official Response from Brittany Nelson:**

> Happy to hear that Memsource has been a helpful tool for video game localization, that's awesome! Thank you for your review.

  ### 47. Phrase TMS has added many new functions and connections that have greatly improved efficiency

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 01, 2023

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Phrase?**

A tiny update that is ridiculously helpful: notify linguists via email when we tag them in the comments. It was a long awaited function that kills repetitive manual tasks.

**What do you dislike about Phrase?**

Can't think of anything in the moment. Bugs are fixed relatively quickly and improvements are iterated regularly.

**What problems is Phrase solving and how is that benefiting you?**

We use Phrase Strings for all localization for our app. It benefits the company because it is functional. It lacks translation management tools in regards to the administrative side with freelance translators.

**Official Response from Brittany Nelson:**

> Hey Phrase user - we'd really like to get further feedback regarding what you've mentioned about the new editor for Phrase Strings. Could you please write to us at research@phrase.com so that we can learn more about what's not working?
Thank you for taking the time to share your thoughts with us!

  ### 48. Very good experience translating with Phrase so far

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Organic:** Organic review. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 21, 2022

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Phrase?**

The pre-translated segments are usually well translated already, saving me a lot of time. I find the user interface very friendly and easy to use

**What do you dislike about Phrase?**

All is great! No complaints from my side at the moment 

**What problems is Phrase solving and how is that benefiting you?**

It saves me a lot of time when translating texts from the tourism industry

**Official Response from Beth Anderson:**

> Thanks for taking the time to review and it's amazing to hear you have no complaints with Phrase.  We're glad you find the user interface friendly and easy to use as this helps you to translate text quickly.

  ### 49. Easy Setup, but Unhelpful Support and File/Segmentation Issues

**Rating:** 2.0/5.0 stars

**Reviewed by:** Alexander D. | Client Service Manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google One Tap using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** January 13, 2026

**What do you like best about Phrase?**

Easy to use from a project setup, and organization of platform is easy to find translation requests

**What do you dislike about Phrase?**

Customer support is not helpful, multiple times we have ran into issues with either segmentation or particular file types not working, and they have not help resolve it.

Phrase Orchestrator is interesting but doesn't seem ready to be fully used

**What problems is Phrase solving and how is that benefiting you?**

Solves using MTPE as a workflow, but doesn't solve any file type issues

**Official Response from Beth Anderson:**

> Hi Alexander, thank you for leaving a review. I'm glad to read that you find Phrase project setup easy. I'm sorry to read about your experience with our customer support team, I have passed your details onto our Director of Technical Support who can delve deeper into this and understand where the breakdown in issues may have come from and how we can resolve this moving forward. 

  ### 50. Powerful and flexible translation management tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** March 31, 2025

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Phrase?**

The only tool that works well with multi-lingual Excel sheets

**What do you dislike about Phrase?**

The settings of costly AI tools should be more clear so that we will be able to control the cost easily. 

**What problems is Phrase solving and how is that benefiting you?**

We use Phrase for all translation work in the company (website, manuals, internal and external communication, etc)

**Official Response from Beth Anderson:**

> Thanks for leaving a review and we're so glad you find Phrase a powerful platform for translation work. It's great to hear you've had a positive experience with our support team, and in regards to your comment about more material for learning, I'll be sure to pass this onto the team. 


## Phrase Discussions
  - [How do I edit a project save?](https://www.g2.com/discussions/how-do-i-edit-a-project-save) - 1 comment, 1 upvote
  - [Is there a chance to an option that enable linguists to create and use their own TB?](https://www.g2.com/discussions/31866-is-there-a-chance-to-an-option-that-enable-linguists-to-create-and-use-their-own-tb) - 2 comments, 1 upvote

- [View Phrase pricing details and edition comparison](https://www.g2.com/products/phrase-phrase/reviews?page=3&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-09-27+20%3A17%3A59+-0500&secure%5Bsession_id%5D=02ef60fd-853c-42b5-be30-6f0ba00a45a3&secure%5Btoken%5D=2c827c5787a0c78e5693cc7f820c927a3f53ac846c670fb6a1d021cb49fb080a&format=llm_user)

## Phrase Features
**Additional Functionality**
- Task Management
- Automated Text Generation
- Style Check
- Alerts/Notifications
- Tagging
- Revision History
- Translation Analytics
- Text Review
- Data Security
- App Store Localization
- Progress Tracking
- Customizable User Interface
- Document Management
- Feedback Management
- Annotations
- Content Management
- API
- AI Copilot
- Translator Database
- Translation Management
- For No-Code Development
- Multiple Programming Languages Supported
- Rich Text Editor
- Terminology Management
- Online Payments
- Quality Assurance
- Prompt Engineering
- Third-Party Integrations
- Localization Automation
- Customization
- AI/Machine Learning
- Workflow Management
- Translation Memory
- Price and Cost Calculations
- Content Delivery
- Preview Functionality
- Full Text Search
- Phrase Analytics
- Collaboration Tools
- Change Management
- User Management
- Reporting/Analytics
- String Translation Management

**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Collaboration**
- Term Management
- Translation Tracking
- Workflow Management

**Translation Support**
- Automated Translation
- Workflows
- Glossary
- Image Translation
- Traffic Analysis
- Machine Translation

**Translation Options**
- Direct Text Translation
- Document Translation
- Real-time Translation
- Batch Translation
- Auto-Detect Language
- Customer Service Focused
- Machine + Human Translation

**Client Tools**
- Client Portal
- Client Management
- Resource Management
- Terminology Management
- Document Management
- Deadline Management
- Workflow Management
- File Management
- Communication Management
- Assignment Management
- Content Management
- Invoice Management
- User Management
- Memory Management
- Project Management
- Order Management

**Translation Memory**
- Custom Translation Memory

**Voice cloning - Voice Dubbing**
- Natural Quality
- Compatibility
- Voice Modification
- Audio/video file upload

**Integration - Machine Learning**
- Third-Party Integrations

**Agentic AI - Video Translation**
- Cross-system Integration
- Natural Language Interaction

**Automation**
- Translation Memory
- Quality Checks
- Continuous Translation

**Visitor Customization **
- Widgets
- Language-Based Domains
- Preferred Language Detection
- Personalized Content
- Multi-Language

**Offering Type**
- Browser Application
- Free Offering

**Translation Tools**
- Computer-Assisted Translation
- Glossary
- Access Controls/Permissions
- Task Delegation
- Comments and/or Mentions
- Quality Assurance

**Machine Translation**
- Neural Machine Translation

**Real-time preview - Voice Dubbing**
- Modified Voice Preview

**Learning - Machine Learning**
- Training Data
- Actionable Insights
- Algorithm

**Additional Functionality**
- Predictive Modeling
- Configurable Workflow
- Tagging
- Data Import/Export
- API
- Predictive Analytics
- Data Visualization
- Endpoint Management
- Multiple Data Sources
- No-Code
- Data Preparation
- Auditing
- Collaboration Tools
- Big Data Analytics
- ML Algorithm Library
- Data Management
- Activity Dashboard
- Data Capture and Transfer
- Activity Tracking
- Data Connectors
- Data Security
- Data Extraction
- Reporting & Statistics
- Workflow Management
- AI Copilot

**Translation Options**
- Collaborative Translation

**Generative AI**
- AI Text Generation
- AI Text-to-Speech
- AI Text Summarization

**Generative AI**
- AI Text Generation
- Generative AI
- Text Editing

**Generative AI**
- AI Text Summarization
- AI Text-to-Speech
- Generative AI

**Security and Privacy - Voice Dubbing**
- Encryption
- Secure Collaboration

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Output - Voice Dubbing**
- API
- Sharing
- Language Variety

**Agentic AI - Machine Translation**
- Autonomous Task Execution
- Natural Language Interaction

**Agentic AI - Translation Management**
- Multi-step Planning
- Decision Making

**Additional Functionality**
- Activity Tracking
- AI Copilot
- Spell Check
- For Websites
- Translator Database
- Commenting/Notes
- Project Tracking
- Website Integration
- Quotes/Estimates
- Third-Party Integrations
- For Software
- Projections
- Search/Filter
- Quality Control
- Tagging
- Collaboration Tools
- Project Workflow
- Built-In Database
- Multi-Language
- Reporting & Statistics
- Localization Automation
- Customizable Branding
- Language Detection
- Historical Reporting
- Translation Analytics
- Status Tracking
- Version Control
- Reporting/Analytics
- Activity Dashboard
- API

**Additional Functionality**
- Part of Speech Tagging
- Natural Language Processing
- Customer Support
- Subtitles/Closed Captions
- Speech Recognition
- Collaboration Tools
- Time Stamps
- Custom Fonts
- Generative AI
- Caption Service
- Media Upload
- Text Overlay
- Keyword Search
- Full Text Extraction
- Multiple File Format Support
- Speech-to-Text Analysis
- Preview Functionality
- AI Copilot
- Live Streaming Production

## Top Phrase Alternatives
  - [Lokalise](https://www.g2.com/products/lokalise/reviews) - 4.7/5.0 (759 reviews)
  - [Crowdin](https://www.g2.com/products/crowdin/reviews) - 4.4/5.0 (725 reviews)
  - [XTM Transifex](https://www.g2.com/products/xtm-transifex/reviews) - 4.2/5.0 (723 reviews)