# phpFreeChat Reviews **Vendor:** phpFreeChat **Category:** [Live Chat Software](https://www.g2.com/categories/live-chat) **Average Rating:** 3.8/5.0 **Total Reviews:** 3 ## About phpFreeChat phpFreeChat is an opensoruce live chat tool for websites. ## phpFreeChat Reviews ### 1. PHPFreeChat **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2025 **What do you like best about phpFreeChat?** I like PHPFreeChat for its simplicity and ease of integration. It's a lightweight solution that's straightforward to set up on a website, making it ideal for me. **What do you dislike about phpFreeChat?** I liked everything, there were no things that bothered me **What problems is phpFreeChat solving and how is that benefiting you?** PHPFreeChat solves the problem when a website needs a simple, self-service chat solution that doesn't require complex database setup. It's easily customisable and has a lightweight chat room that's perfect for promoting support. ### 2. Easy To Use But Lacks Overall Professionalism **Rating:** 3.0/5.0 stars **Reviewed by:** Werner S. | Graphics and Website Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2021 **What do you like best about phpFreeChat?** It is very easy and simple to use and install on your website. **What do you dislike about phpFreeChat?** It is ver bland. One would expect it to look more professional than it does **Recommendations to others considering phpFreeChat:** Very useful for starters, but lacks a lot of professionalism **What problems is phpFreeChat solving and how is that benefiting you?** Chatting to customers on my website ### 3. Easy to set-up chat **Rating:** 4.5/5.0 stars **Reviewed by:** Vincent Z. | Business Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2019 **What do you like best about phpFreeChat?** It's very easy to set up. This is the most important thing our staff like about it. We use it extensively whenever some urgent requirement arises from client. Most of the time you may not require to contact support to get it set up on your site. This is very crucial as it seems very intuitive to make it more advance but by doing that you can make things more complex for user. phpFreeChat is so easy and effective that it also helps you to make it simple for user and does not allow you to make it complex. This helps to get what we want from it, that is simple chat. **What do you dislike about phpFreeChat?** Only thing we miss is time wasted when there is some issue arises. This happens rarely and we have to wait for support to reply. One of the issue we remember was very strange. It may be due to some codes going wrong at there end. Once chat data was deleted instantly and we could not do anything to retrieve it. We tried the helpdesk and other FAQ available but it never got retrieved. Well, it was not very important, but it was an important chat to keep record then we would have to replace it. So I guess this kind of issues need to resolved or stopped from happening in future. **Recommendations to others considering phpFreeChat:** Easy and fast solution for automated chat feature for your website. If you want something simple and quick, then go for it. I also recommend to new users or company that they should test it internally. It is very easy and may be very useful. You may also keep using it internally after looking at its effectiveness. We used it and created something for our HR team to communicate fast with employees. In such way you can create something useful for your organisation and also test it before implementing for your client or more important processes. **What problems is phpFreeChat solving and how is that benefiting you?** Chat integration on website for us and for our clients. We have also tested it internally with our HR team to make problem solving within a particular group fast and instantaneously. Well it is also a good idea for others to implement before going live with it. Well it is very simple but we decided that it would be great to test it by using it internally before implementing directly for the clients. So it is a good practice. ## phpFreeChat Discussions - [What is phpFreeChat used for?](https://www.g2.com/discussions/what-is-phpfreechat-used-for) - [View phpFreeChat pricing details and edition comparison](https://www.g2.com/products/phpfreechat/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-12+20%3A42%3A52+-0500&secure%5Bsession_id%5D=bc930e65-4167-4ea1-9911-4aaea5b0ed60&secure%5Btoken%5D=329656ab6ef002de2b83792e27fb8c67cfdcf34f04ac9952a4c3f07d7cfb0d6d&format=llm_user) ## phpFreeChat Features **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles ## Top phpFreeChat Alternatives - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - 4.4/5.0 (3,673 reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,402 reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,952 reviews)