PhotoShelter for Brands Reviews & Product Details

It is easy to use and provides many partnerships with other platforms Review collected by and hosted on G2.com.

Sometimes I can't get back to the original image without clicking on it twice. We've tried to fix that but have had no luck.

Photoshelter provides video and photo storage which is essential to a brand now. Review collected by and hosted on G2.com.

I appreciate the excellent customer service, their search features, the AI image tagging, PeopleID, and the permissions controls.

Prior to switching to the platform, we were a bit of a mess with our photo assets, with photos living in different places, and finding the right image was a challenge. We moved to PhotoShelter for Brands and brought on a photography coordinator and we've been able to stay very well organized in an ever-growing collection of visual assets for our organization.

As a communications team, we are able to find the right file quickly, share it as needed, and get back to producing our work. I use it multiple times a week and often help onboard other teammates to the system. It's allowed us to gather assets from volunteers in a simple and streamlined way, too. Review collected by and hosted on G2.com.

The Workspaces feature is weak. We needed an easy solution for multiple team members to be able to pull potential assets for review and collaboration, and when we tried the Workspaces feature, it did not meet our needs.

Not having a set of included Admin seats is a downside as well. We have to pay for users to be able to have features that only Admins have access to, such as being notified of uploads, or being able to set permissions for Workspaces for collaboration.

Lastly, some of the platform terminology can be a little confusing for the uninitiated. Review collected by and hosted on G2.com.

I like PhotoShelter's organizational capabilities. It's great on how you can create as many levels of collections and galleries. For us working at a University, we thought it would be best to organize our photos by year, semester, and then event. That's really helped people get them to where they need. I also like how granular you can get with permissions, individually or by group or even by photo or collection, etc. You can really customize PhotoShelter to what works best for you. There's more we'd like to explore which is the watermark feature and the new UI looks nice. Review collected by and hosted on G2.com.

Onboarding onto PhotoShelter was really complicated and not user-friendly. You really did have to poke around and understand how organization and permissions worked. I'm also glad they are working on a new UI because it doesn't look modern, it looks very prehistoric. If you don't study the structure of PhotoShelter correctly, sharing our photos and galleries could get pretty fincky. I learned through trial and error and unfortunately not everyone has been nice about it. Review collected by and hosted on G2.com.

Photoshelter has been useful in organizing our organization's content seamlessly. I appreciate the ability to tag, sort, and add keywords, which makes it easy for the team to find photos and videos they need quickly. Review collected by and hosted on G2.com.

I do not dislike anything about Photoshelter. Review collected by and hosted on G2.com.

The best parts about PhotoShelter for Brands, in my experience, are how easy the process of cataloguing photos is made, how helpful the AI search tool is, and how easy it is to share albums with our stakeholders. Once our photos are edited and tagged, uploading them into PhotoShelter takes only a few minutes. Creating new albums by year and by event helps for our archive, but also helps to send individual album links to students, faculty, and anyone who could use the photos. For alumni events, for example, it's as simple as sending a link to anyone in attendance and anyone with the link can download their own photo. Could easily add a password to more sensitive albums as well, like student headshots. Our university team also frequently relies on the AI Visual Search feature to significantly reduce time spent searching for an exact photo you need. For example, I can search "sunny campus", "student studying", "family smiling" and find a high quality photo in seconds. I can also simply search by file name or tags just as easily. Everyone on our marketing team uses PhotoShelter every day to search for photos. It also integrates seamlessly into our website to quickly pull photos for web updates. Review collected by and hosted on G2.com.

It would be nice if PhotoShelter integrated with DropBox the way our tagging system does, PhotoMechanic. I'm not sure if PhotoShelter does have the capability, since the process my team uses has been in place for many years. Ideally, we could skip the middle man (PhotoMechanic – used for batch editing the metadata on our files in dropbox, which then gets put into PhotoShelter). Review collected by and hosted on G2.com.

PhotoShelter Brands is an outstanding platform for managing and showcasing digital assets. It’s incredibly easy to use and intuitive, making it simple for teams of any size to get up and running quickly. The feature set is robust—AI-powered tagging for both photos and video saves countless hours by automatically organizing assets, while advanced AI search makes finding specific content effortless. Seamless integrations with popular tools keep workflows connected and efficient. The platform also makes it simple to collect user-generated content and provides a centralized system for distributing approved assets across channels. Overall, PhotoShelter Brands is a feature-rich solution that transforms how you collect, manage, and share your digital assets with your internal team, external audiences, and stakeholders. Review collected by and hosted on G2.com.

I have no complaints about PhotoShelter Brands. Any issues or missing features I encountered over the years have been addressed or incorporated into their suite of services. The team is consistently responsive, receptive to ideas and feedback, and—most importantly—committed to taking action to improve the platform. Review collected by and hosted on G2.com.

The best thing about using PhotoShelter for Brands is how easy it is to find exactly the photo I’m looking for. The search function picks up on keywords, tags so I can narrow things down fast. Everything is organized in a way that just makes sense, so whether I need a shot from a specific event or a certain kind of image, I can get to it without wasting time digging around.

My team uses Photoshelter everyday and if any problems arise the custom support team is always there to help. Review collected by and hosted on G2.com.

Switching between the Library, Portal, and Admin views in PhotoShelter can be a bit clunky and confusing, especially when you're trying to move quickly between tasks. It sometimes feels like you're jumping between separate systems instead of working within one platform. But with the rollout of the new Lumen view, everything is expected to become more streamlined and integrated. Once the full system is updated, navigating between different areas should feel a lot more seamless and intuitive. Review collected by and hosted on G2.com.

It just makes sense. Feels similar to file folder structure on a computer. Intuitive organization. No weird icons or search methods or anything crazy. It's just how it should be. Review collected by and hosted on G2.com.

I think it's sometimes difficult to do one-offs of things like permissions and general gallery sharing. I wish I could just generate a one-time use link and not have to worry about password protection all the time. Review collected by and hosted on G2.com.

I like using the photo library and the collections and galleries. I find that the support is really helpful. Review collected by and hosted on G2.com.

I think uploading images can be confusing at times. Review collected by and hosted on G2.com.

It is very easy to navigate. Easy to share with users and add metadata. Review collected by and hosted on G2.com.

I wish there was a download button on the images instead of having to go into them or use the actions dropdown. Review collected by and hosted on G2.com.