PhotoShelter for Brands Reviews & Product Details

I use PhotoShelter for Brands as an effective catalogue for brand assets, especially images and video. It's easy to use and intuitive in design, which helps equip my teams to make their jobs better, easier, and more effective. It allows all team members access to our catalogue of images, making us more efficient as a small team and helping us make better use of our time. Review collected by and hosted on G2.com.

Personally, I'd like to see it help us code images faster and easier to make search better and faster. It may very well do that, but I have not experienced that yet. Review collected by and hosted on G2.com.

Organized and able to be used by lots of internal employees and external people Review collected by and hosted on G2.com.

None -- it's easy to use and navigate for us Review collected by and hosted on G2.com.

The AI search function makes finding a photo quick and easy. Review collected by and hosted on G2.com.

Managing access to invited users is a little tricky. Review collected by and hosted on G2.com.

It gives us a singular repository for all of our visual assets, regardless of how they were taken or where they were temporarily stored. We now have one single location that all of our department PIOs can search and find exactly what they need for social media posts, print material, and so on. It's easy to upload, sort, and share assets. My favorite feature is the AI-powered search. We no longer have to spend hours tagging each asset, and the AI-powered search can sift through our thousands of assets and find what we need quickly. Departments are typically very siloed, so historically it was almost impossible or very time consuming to share photos from one department to another, but because of the AI-powered search, we no longer have to sift through another department's folders. We can search with very simple terms to find anything. Keeping the terms simple and general has worked out best for us. The setup was very easy. Creating folders and galleries, as well as setting permissions, was straightforward. Review collected by and hosted on G2.com.

I don't like the limited amount of admin/manager users for our current pricing tier. We are unable to have each department PIO make their own folders/galleries, move things around, etc. It falls on a single person to do most of the admin. It does create a bottleneck at times. It's also more easily forgotten by the PIO as a task they should be doing regularly. Sometimes the AI struggles with artworks, particularly sculptures, but that is understandable. My only reason for not providing a 10 is the limited admin/manager seats and the high cost of adding more. Review collected by and hosted on G2.com.

PhotoShelter has been a great place for us to collate all of our video and photography in one spot. Compared with our previous software, the faster load times in PhotoShelter are really noticeable. As soon as we open a folder, the images are there straight away, which helps keep our workflows moving quickly and means the platform doesn’t slow our team down. The AI search is also unbelievably good. It has saved us time as we no longer need to add lots of tags to our images, instead we can use the AI search as it quickly and accurately picks out objects/activities in the image. The overall system is easy to use and the support from the team has always been great whenever we've had any questions. Review collected by and hosted on G2.com.

I find the difference between Collections and Galleries less intuitive than hoped. For a start, the two words mean the same thing, so it's already confusing to explain to our new users. I think simplifying this approach would be really beneficial. Make it really clear where the photo physically exists, and then also make it really clear that when it is in a 'Gallery' that it isn't another copy of that image, but instead links back to the original, so each photo only exists once, only has one reference number and one location. Review collected by and hosted on G2.com.

I appreciate that the metadata is stored with each file, that you can see which folder(s) each photo is located in, and that you can organize a photo into multiple project folders without having duplicate files. Review collected by and hosted on G2.com.

The sharing permissions are extremely finicky, they're difficult to set up and to maintain. It seems like every time I add new content to a folder that a specific user group is supposed to be able to access at every level, they can't see any of the new content and I have to completely reset permissions for the whole project folder. I've asked customer service reps to help me troubleshoot this, and they patched over the issue with a "bandaid" solution that worked for the few folders we were looking at, but did not provide a long-term solution. Overall, it's very difficult to grant viewing and downloading permissions without either making everything public or making everything private. We work with external vendors frequently and want to be able to share certain photo albums with them without having them made public to anyone, and the Lightbox feature is too clunky. Lightboxes also seem to require individual permissions settings to view/download each photo, rather than one setting for the whole Lightbox. There's so much room for improvement with sharing features. Review collected by and hosted on G2.com.

I love how PhotoShelter for Brands keeps all of our images in a concise, single location that is easily searchable for many departments, allowing coworkers to find their own images without having to ask our photo staff for assistance. I appreciate the ease of the platform and how it is easy to use and customize to our needs. It makes designing a layout and implementing it easy for our photo team to keep a universal workflow, which is crucial since we handle hundreds, if not thousands, of images each week. The initial setup was very easy, partly because of my existing familiarity with the product from previous roles. Review collected by and hosted on G2.com.

If invited users could change the sorting order on their end without affecting the sorting order for other users, that would be very helpful. Review collected by and hosted on G2.com.

Photoshleter has significantly improved our workflow and made it much easier for us to access the photo library we already have. It’s also given us the opportunity to build and grow our first DAM smoothly, and we’ve been able to do that with ease thanks to the team’s strong support. Review collected by and hosted on G2.com.

Photoshelter is incredibly customizable for whatever your needs are. That flexibility is a big plus, but it can also feel overwhelming if you don’t already have some background in how DAMs work and how to use them to your advantage. Review collected by and hosted on G2.com.

Photoshelter is an amazing software that is super versatile and easy to teach to others. Photoshelter is the most used website in our department. Our reps are PS are also super helpful, responsive and care about our organization and how PS can fit us best with its use. Review collected by and hosted on G2.com.

I do wish the platform had more affordable add ons, we love PS but we do spend a ton of money on it every year and would love to see more affordable integration options! Review collected by and hosted on G2.com.

I appreciate that PhotoShelter for Brands lets me store InDesign files, PDFs, and other kinds of media, which is great. I also like having a thumbnail view because it's much more visual and intuitive compared to our current SharePoint system. Review collected by and hosted on G2.com.

There's some UX navigations that are currently pretty confusing for me -- collections vs. galleries, and the public vs private links. Would love for these to be more intuitive. Review collected by and hosted on G2.com.