--- title: Petpooja POSS Reviews meta_title: 'Petpooja POSS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 289 reviews by the users' company size, role or industry to find out how Petpooja POSS works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 289 scale: '5' date_modified: '2026-09-28' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # Petpooja POSS Reviews **Vendor:** Petpooja **Category:** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos) **Average Rating:** 4.7/5.0 **Total Reviews:** 289 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Petpooja POSS Restaurant POS software that simplifies billing, menu, inventory, and order management, tailored from single outlets to large outlet chains alike. Today, it drives operations for 1,00,000+ outlets, making it one of the most widely adopted POS platforms in the F&B industry. ## Petpooja POSS Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users value the **24-hour customer support** from Petpooja, consistently impressed by its responsiveness and professionalism. (49 reviews) - Users appreciate the **user-friendly interface** of Petpooja, simplifying daily operations and enhancing efficiency for restaurant management. (46 reviews) - Users value the **efficient inventory management** of Petpooja POSS, streamlining operations and enhancing order handling. (37 reviews) - Users commend the **fast and stable billing system** of Petpooja, crucial for efficient restaurant operations during rush hours. (29 reviews) - Users appreciate the **user-friendly platform** of Petpooja, streamlining operations and reducing manual tasks efficiently. (29 reviews) - Users value the **extensive reporting capabilities** of Petpooja, which provide comprehensive insights into business data. (23 reviews) - Customer Satisfaction (20 reviews) - Users value the **seamless integrations** of Petpooja, enhancing inventory management and billing efficiency across platforms. (19 reviews) - POS Integration (19 reviews) - User Interface (18 reviews) **What users dislike:** - Users face **synchronization issues** in inventory management, impacting order updates and overall efficiency. (14 reviews) - Users report **slow performance** in Petpooja POSS, citing delays in order updates and notification issues during rest mode. (14 reviews) - Users often experience **delayed updates** that disrupt menu changes and inventory management, causing frustration and inefficiency. (6 reviews) - Users find the **training difficult** , often feeling overwhelmed by numerous features and lacking clear guidance for effective use. (6 reviews) - Users experience **connectivity issues** , leading to syncing problems and delayed notifications, especially during poor internet conditions. (4 reviews) - Users experience **long delays** in onboarding and data syncing, impacting overall efficiency and responsiveness. (4 reviews) - Poor Customer Support (4 reviews) - Users experience **poor support access** due to slow response times and excessive training calls from the Petpooja team. (4 reviews) - Users raise concerns about **pricing issues** such as recurring hikes and costly multi-device login options. (4 reviews) - Technical Glitches (4 reviews) ## Petpooja POSS Reviews ### 1. Software was good, but now service team is a big let down **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 28, 2024 **What do you like best about Petpooja POSS?** It is a pretty ease to use software having almost all features **What do you dislike about Petpooja POSS?** The inventory feature is very cumbersome and not upto the mark as per industry. Also now the support team has become very lathargic, they usually try to pass on the blame to other team and do not give proper resolution to queries. **What problems is Petpooja POSS solving and how is that benefiting you?** It is helping in billing. **Official Response from Marketing Petpooja:** > We sincerely apologize for the inconvenience caused to you. Please send us a message at +917969223344 or email us at support@petpooja.com so we can quickly resolve this issue. - Team Petpooja ### 2. Petpooja software is very user friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** May 21, 2024 **What do you like best about Petpooja POSS?** its real time updates and sale information **What do you dislike about Petpooja POSS?** no downside as such about petpooja. As of now all is working well **What problems is Petpooja POSS solving and how is that benefiting you?** as a owner who are not present full time at store get updates in real time of sale, expenses etc. **Official Response from Marketing Petpooja:** > Thank you for your positive feedback! We're happy to hear that Petpooja is working well for you and providing real-time updates and sales information. ### 3. best service **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** May 21, 2024 **What do you like best about Petpooja POSS?** Menu management service is excellent. Petpooja has a lot of new features. **What do you dislike about Petpooja POSS?** The inventory management is not good. It lacks proper details. Please improve the menu management. **What problems is Petpooja POSS solving and how is that benefiting you?** Improving the menu resolves issues and benefits us in terms of sales. **Official Response from Neha Choithnani:** > Thank you for your feedback! ### 4. Service is good and features are really good **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** May 16, 2024 **What do you like best about Petpooja POSS?** One of the best thing petpooja has its easy backend and easily reachable service team Its has awesome features at one platform **What do you dislike about Petpooja POSS?** There is nothing that i dislike in petpooja all things are good **What problems is Petpooja POSS solving and how is that benefiting you?** Giving us a best billing platform **Official Response from Neha Choithnani:** > Thank you for your encouraging words! ### 5. I would tell a great experience till now **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** May 29, 2024 **What do you like best about Petpooja POSS?** Systematic, Easy to use, good support & multiple features **What do you dislike about Petpooja POSS?** Little bit laggy sometimes when it comes to data extraction sometimes very slow **What problems is Petpooja POSS solving and how is that benefiting you?** In terms of reporting, analysis, performance & data interpretation **Official Response from Marketing Petpooja:** > Thank you for sharing your experience with Petpooja! We're glad to hear that you find our system systematic, easy to use, and appreciate the multiple features. We understand the importance of smooth data extraction and are working on improving this aspect for a better user experience. ### 6. SUPPORT FROM PET POOJA TEAM IS NICE **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** May 18, 2024 **What do you like best about Petpooja POSS?** PET POOJA TEAM SUPPORT WE LIKE THE MOST. **What do you dislike about Petpooja POSS?** DUE REPORTS FROM PETPOOJA IS NOT ACCURATE **What problems is Petpooja POSS solving and how is that benefiting you?** WHENEVER WE FACE DIFFICULTY ON TECHNICAL SIDE WE CONTACT THE TEAM AND RESOLVE IT WHICH SUPPORTS OUR OPERATION TEAM TO WORK SMOOTHLY **Official Response from Marketing Petpooja:** > Thank you for your feedback! ### 7. Manager of the Indian Restaurants **Rating:** 5.0/5.0 stars **Reviewed by:** Deepak g. | Senior Executives , Market Research, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 09, 2023 **What do you like best about Petpooja POSS?** All in one Restaurant Billing POS Inventory & Stocks Management over the single platform of Our restaurants Helps to Manage Our Cafe we can say that One stop solutions for the Restaurants Order Invoicing and computing product tax Can be Integrated with Zomato and Swiggy orders and Nowadays ONDC Orders are getting over here. Open Network for Digital Commerce **What do you dislike about Petpooja POSS?** Posist Inventory Management has been providing better service than the Petpooja Software Because it is also Cloud-Based Software and Can Maintain our Cloud Kitchen. We can say Posist understood our Business better than PetPooja. **What problems is Petpooja POSS solving and how is that benefiting you?** Invoicing - Helps to Generate Invoice Inventory - Best way to Manage our Inventory Order Management - Clean way of Mapping Online Orders and Table Orders which we have received to our Restaurants Taxation - Computing applicable tax for our restaurant service **Official Response from Marketing Petpooja:** > It's great to hear that Petpooja is helping you with invoicing, inventory management, order management, and taxation. We value your feedback and will continue to strive for excellence in our services. ### 8. Very Good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** May 13, 2024 **What do you like best about Petpooja POSS?** Our POC. She is dedicated, Humble and understand what the brand needs from time to time. **What do you dislike about Petpooja POSS?** The Online reconciliation Tool. Which is still not working. **What problems is Petpooja POSS solving and how is that benefiting you?** Helps a lot in Analysis with the Dynamic Reports. **Official Response from Marketing Petpooja:** > We're glad to hear that you have a positive experience with your POC! We apologize for the inconvenience caused by the Online reconciliation tool and assure you that we are working on resolving the issue. We appreciate your feedback and are committed to improving our services. ### 9. Good one **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** May 21, 2024 **What do you like best about Petpooja POSS?** Back office and support service is very good. **What do you dislike about Petpooja POSS?** Some times problem occurrs with high range, so difficult to operate. **What problems is Petpooja POSS solving and how is that benefiting you?** It's make billing system easy and faster **Official Response from Marketing Petpooja:** > Thank you for your positive feedback on our back office and support services. We understand the challenges with high range operation and are committed to resolving such issues. We're delighted that Petpooja has made your billing system more efficient. ### 10. Good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** May 29, 2024 **What do you like best about Petpooja POSS?** Customer support team is good and easily accessible **What do you dislike about Petpooja POSS?** Not that much of user friendly more of difficult in Data **What problems is Petpooja POSS solving and how is that benefiting you?** Inventory management **Official Response from Marketing Petpooja:** > Thank you for sharing how Petpooja is benefiting you with inventory management. ### 11. A very Simple and powerful POS **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** May 13, 2024 **What do you like best about Petpooja POSS?** Easy to use
Options with different Devices
Majority of features updated then and there **What do you dislike about Petpooja POSS?** Easy access to transactional DB is not there **What problems is Petpooja POSS solving and how is that benefiting you?** Billing, KDS and Captain related Applications **Official Response from Marketing Petpooja:** > We appreciate your positive feedback about Petpooja's ease of use and updated features. We'll definitely consider your feedback about easy access to transactional DB for future updates. ### 12. Great Support Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** May 14, 2024 **What do you like best about Petpooja POSS?** User Friendly Interface, Customization Options, Mobile Access. **What do you dislike about Petpooja POSS?** Nothing, All are Good. always helps us. **What problems is Petpooja POSS solving and how is that benefiting you?** Inventory, Daily Track of Consumption. Forecast Planning. **Official Response from Marketing Petpooja:** > Thank you for your encouraging words! ### 13. Genreat more reports department wise **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** May 18, 2024 **What do you like best about Petpooja POSS?** Billing was so smooth and eseasliy to understand anybody. **What do you dislike about Petpooja POSS?** The day end prosees need to be improved. **What problems is Petpooja POSS solving and how is that benefiting you?** All good **Official Response from Neha Choithnani:** > We're glad to hear that you found our billing process smooth and easy to understand. We will take note of your feedback about the day end process and work on improving it. ### 14. good software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** May 21, 2024 **What do you like best about Petpooja POSS?** integration with zomato and swiggy and other platforms. **What do you dislike about Petpooja POSS?** stock management in ice cream store........ **What problems is Petpooja POSS solving and how is that benefiting you?** online platform integration. **Official Response from Marketing Petpooja:** > Thank you for highlighting the integration with Zomato, Swiggy, and other platforms as a positive aspect of Petpooja. We sincerely apologize for the inconvenience caused to you. We would like to know more about your situation. Please send us a message at +91 7969223344 or email us at support@petpooja.com so we can quickly resolve this issue. - Team Petpooja ### 15. Great Support. User Friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Jolly C. | General Manager F&B, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 10, 2022 **What do you like best about Petpooja POSS?** Support Team, Trouble shooting Team. We proudly are able to help our Franchisees / Partners. Solutions are just a phone call away Ora message in WhatsApp does it all. **What do you dislike about Petpooja POSS?** We are a chain of Restaurants having almost 60+ restaurants as of now. So everyday there would be some issues. We have appointed a person in our company to address those issues where she has coordinate with Pet Pooja support team. If she can be trained it would be of great help. Also we have outlets in USA, Canada and Australia. 13 outlets! We need pet Pooja there but you have quotes too high. Franchisees get softwares at much better rates locally. Please quote your best rates for them. **What problems is Petpooja POSS solving and how is that benefiting you?** We do not have any problems as such. All we wanted was to have real time data available. Which is taken care of. We needed online aggregators integration which is taken care of. We needed to collect customer data. We needed the controls with us so we can relax. **Official Response from Marketing Petpooja:** > Thank you for your encouraging words! ### 16. PetPooja - Getting things done! Fulfilling Tummies! **Rating:** 4.0/5.0 stars **Reviewed by:** Sanyam A. | Business Owner, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 19, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Petpooja POSS?** Easy to use UI, which can be used by every amateur. It has revolutionized the lives of restaurant-cafe owners. It covers 360 degree view of running the business. **What do you dislike about Petpooja POSS?** Probably nothing right now; it's very lean and clean. It can provide further restaurant/owner-specific requirements and maybe include a customer retention program like rewards program. **What problems is Petpooja POSS solving and how is that benefiting you?** Restaurant management from table booking to bill payment to customer feedback. It is helping us run our office and factory canteen, by streamlining the process and reducing our admin work. **Official Response from Marketing Petpooja:** > Thank you for your encouraging words! ### 17. Very User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul K. | Project Implementation Specialist, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 13, 2023 **What do you like best about Petpooja POSS?** Easy to understand. Easy to use. Reports are very useful. **What do you dislike about Petpooja POSS?** I am using this from last 6 month till now nothing to dislike. **What problems is Petpooja POSS solving and how is that benefiting you?** Petpooja solved our reporting problem. **Official Response from Neha Choithnani:** > Thank you for your positive feedback! We're glad to hear that Petpooja has been easy to use and has solved your reporting problem. ### 18. Hands on experience on Petpooja **Rating:** 5.0/5.0 stars **Reviewed by:** PRIYANSHI P. | CAT, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 01, 2023 **What do you like best about Petpooja POSS?** Effortless and interesting to use. Creative software. **What do you dislike about Petpooja POSS?** There should be a manual for every operations or changes to be made at merchant's end. **What problems is Petpooja POSS solving and how is that benefiting you?** Using this software for all my restaurant operations. For Kots and billing. **Official Response from Neha Choithnani:** > We're glad to hear that you find Petpooja effortless and interesting to use. We appreciate your feedback on the need for more detailed manuals and will definitely take that into consideration for future improvements. ### 19. Best POS Software **Rating:** 5.0/5.0 stars **Reviewed by:** Varun K. | Operations Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 08, 2022 **What do you like best about Petpooja POSS?** Petpooja software is very user-friendly with all the prime features still very easy to understand and use. 24x7 full support from their side always on their toes for their customer. **What do you dislike about Petpooja POSS?** I haven't encountered anything like this yet and always got a solution whenever we are stuck in something they always came up with a solution and they are having very great supportive team. **What problems is Petpooja POSS solving and how is that benefiting you?** Whenever we are stuck in something we always got good support related to all the small queries that we face sometimes due to some technical issue but that always get resolved on that time only. Our workflow never gets stuck which is very beneficial for us **Official Response from Marketing Petpooja:** > Thank you for your encouraging words! ### 20. Auntie Fung's experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 13, 2022 **What do you like best about Petpooja POSS?** Their product is very updated as per changing business requirements. But the biggest asset for Petpooja is their team and their strong customer centric approach. On numerous occasions, Petpooja team has worked on very tight timeline to get changes done to ensure order growth for Auntie Fung's. Our POC Zainab & her team are always on top of things to ensure fast execution of all points discussed. **What do you dislike about Petpooja POSS?** Nothing significant to highlight in the current situation **What problems is Petpooja POSS solving and how is that benefiting you?** 1. Fast execution of all menu changes 2. Real time dashboard and rich reports & analytics **Official Response from Marketing Petpooja:** > Thank you for your encouraging words! ### 21. Although a good experience till now. Support team is good too.. **Rating:** 4.5/5.0 stars **Reviewed by:** Sk N. | Operations Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 10, 2022 **What do you like best about Petpooja POSS?** Support. All are professional in their work. Our POC Kritika is very humble & supportive. They all listen the issues humbly and get the work done. **What do you dislike about Petpooja POSS?** Some time it takes time to rectify the issues. Mostly Support team are not available in weekend.if a team of professionals can available for weekend too that will be great for hospitality industries in my opinion. Thanks **What problems is Petpooja POSS solving and how is that benefiting you?** It's a solution for easy managing the orders from online portal which help us to focus more to increase the brand value **Official Response from Marketing Petpooja:** > Thank you for rating Petpooja! ### 22. liked the whole experiance with petpooja. Really impressed with responsive backend team and POC. **Rating:** 4.5/5.0 stars **Reviewed by:** rama krishna p. | Marketing Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 09, 2022 **What do you like best about Petpooja POSS?** Dynamic and responsive team. Team has catered to most of the needs. **What do you dislike about Petpooja POSS?** There are certain issuses that we faced regarding the software, particularly about part payments. **What problems is Petpooja POSS solving and how is that benefiting you?** Managing a franchisee has never been this easy, both for our marketing and finance teams. **Official Response from Marketing Petpooja:** > Thank you for rating Petpooja! We sincerely apologize for the inconvenience caused to you. Please send us a message at +91 7969223344 or email us at support@petpooja.com so we can quickly resolve your issues. - Team Petpooja ### 23. It's very nice to have a prompt service and POc like kritika with fast resolutions 24*7. **Rating:** 4.5/5.0 stars **Reviewed by:** Devendra S. | City Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 26, 2022 **What do you like best about Petpooja POSS?** Prompt revert and solutions provided by POC and 24*7 availability for any problem. Best thing is solution speed. **What do you dislike about Petpooja POSS?** Tech glitches and lack of inventory module. **What problems is Petpooja POSS solving and how is that benefiting you?** Good and prompt revert **Official Response from Marketing Petpooja:** > Thank you for rating Petpooja! ### 24. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Alap S. | Senior Operations Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 10, 2022 **What do you like best about Petpooja POSS?** One place all solution. Great if you have more than one store. **What do you dislike about Petpooja POSS?** Need to manage inventory. It's hard to put all inventory in it. **What problems is Petpooja POSS solving and how is that benefiting you?** All regarding store sell to customer count to CTM activity. **Official Response from Marketing Petpooja:** > Thank you for rating Petpooja! We sincerely apologize for the inconvenience caused to you. Please send us a message at +91 8155009206 or email us at support@petpooja.com so we can quickly resolve your issue. - Team Petpooja ### 25. Unbeatable **Rating:** 5.0/5.0 stars **Reviewed by:** Akash K. | Operations manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 08, 2022 **What do you like best about Petpooja POSS?** Quality of work by the team members most helpful **What do you dislike about Petpooja POSS?** There is not drawbacks as much it's in my knowledge it's the best **What problems is Petpooja POSS solving and how is that benefiting you?** Menu editing new combo introduction discounts and many other things **Official Response from Marketing Petpooja:** > Thank you for your encouraging words! ### 26. Petpooja software operating is very easy. Reports can download easily. **Rating:** 4.5/5.0 stars **Reviewed by:** abhishek s. | Operation Head, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 24, 2022 **What do you like best about Petpooja POSS?** Reports and details of sales are easily downloaded in excel format. **What do you dislike about Petpooja POSS?** Profit & Loss not show of each outlets. **What problems is Petpooja POSS solving and how is that benefiting you?** Got the resolutions on time. Thanks for Kritika & Manish **Official Response from Marketing Petpooja:** > Thank you for rating Petpooja! ### 27. Best POS for Restaurant management Services **Rating:** 5.0/5.0 stars **Reviewed by:** neeraj t. | area manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 11, 2022 **What do you like best about Petpooja POSS?** it is extremely user friendly and has all the features that you need to operate a restaurant **What do you dislike about Petpooja POSS?** No complaints, services are the best overall **Recommendations to others considering Petpooja POSS:** Petpooja is the best POS that I can recommend to any restaurant owner for their business. Absolutely amazing product with best services. The Account Management team that they have allocated is a great idea for the brands like us. **What problems is Petpooja POSS solving and how is that benefiting you?** -Reconciliation feature for online orders -Dynamic reports for any sort of customization required in reports **Official Response from Marketing Petpooja:** > Thank you for your encouraging words! ### 28. Very Useful for business, and data provided by Pejpooja is very useful to analyse sales performance. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 15, 2022 **What do you like best about Petpooja POSS?** The customer support and the data provided by the software. Customer support team is very helpful whenever help require. **What do you dislike about Petpooja POSS?** There are no such thing i dislike ,still improving. **What problems is Petpooja POSS solving and how is that benefiting you?** Makes business more simple. Tracking sales data , productwise sales data these are very useful. **Official Response from Marketing Petpooja:** > Thank you for your encouraging words! ### 29. Best Restaurant POS Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 23, 2022 **What do you like best about Petpooja POSS?** It is one of the easiest POS Software to use and print the bills. With 3 clicks in totality even an untrained staff can easily manage and print restaurant bills. **What do you dislike about Petpooja POSS?** The UI of the software can be a little more intuitive, also if it can incorporate Artificial Intelligence which may give suggestions for adding dishes in the menu it can be quite helpful for the staff. **What problems is Petpooja POSS solving and how is that benefiting you?** The problem of efficient and quick management of bills and delivering it to the customer in a short span of time is being solved by this excellent POS software. **Official Response from Marketing Petpooja:** > Thank you for your encouraging words! ### 30. POC is helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 09, 2022 **What do you like best about Petpooja POSS?** Quick resolutions, prompt team responses **What do you dislike about Petpooja POSS?** Menu updations has errors, few reports are missing **What problems is Petpooja POSS solving and how is that benefiting you?** Auto generated reports, ease of business ### 31. Very Very Bad Service **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 01, 2022 **What do you like best about Petpooja POSS?** Nothing I liked. They are a big cheats. They will promise something before taking the amount and they will show their true colors after getting the money. **What do you dislike about Petpooja POSS?** They will not refund money if you are dissatisfied **What problems is Petpooja POSS solving and how is that benefiting you?** Nothing. They are a big problem themselves. Big cheats in the market **Official Response from Marketing Petpooja:** > Hello, we sincerely apologize for the inconvenience caused to you. We would like to know more about your specific situation and make things right. Please send us a message at +91 8155009206 or email us at support@petpooja.com so we can quickly resolve this issue. - Team Petpooja ### 32. Petpooja is absolutely a delight for restaurants **Rating:** 5.0/5.0 stars **Reviewed by:** Dinesh G. | Manager- Frnachise PAN India, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 16, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Petpooja POSS?** -Quick services -Great pool of products -24*7 availability **What do you dislike about Petpooja POSS?** No complaints as of now Software is working properly **What problems is Petpooja POSS solving and how is that benefiting you?** -Taking smooth orders from aggregators like Zomato Swiggy -Easy billing **Official Response from Marketing Petpooja:** > Thank you for your encouraging words! ### 33. PetPooja Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 25, 2022 **What do you like best about Petpooja POSS?** Best delivery service and on time with no customer dissatisfaction. **What do you dislike about Petpooja POSS?** Do not list all the nearby available restaurants. Need some more food options, very limited items available as of now. **What problems is Petpooja POSS solving and how is that benefiting you?** Fast Delivery Quick hunger resolution It's always satisfactory to order items using petpooja. **Official Response from Marketing Petpooja:** > Thank you for rating Petpooja! ### 34. All In One Point Of Sale Solution For F&B Business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 15, 2021 **What do you like best about Petpooja POSS?** It's a complete solution one can dream of in the F&B industry and that too at the price less than your monthly coffee bills. **What do you dislike about Petpooja POSS?** I am sure, nothing yet in my experience. **Recommendations to others considering Petpooja POSS:** If you own an F&B business then it's the best solution for your business. **What problems is Petpooja POSS solving and how is that benefiting you?** Almost everything that one restaurant owner has. **Official Response from Marketing Petpooja:** > Thank you for your encouraging words! ### 35. Good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 26, 2021 **What do you like best about Petpooja POSS?** Inventory Management & POS support to Tablet **What do you dislike about Petpooja POSS?** Raw material yield not taken into consideration **Recommendations to others considering Petpooja POSS:** In Recipe should have best format like raw material required qty and their cost with yield % so the actual cost will show for menu dish. **What problems is Petpooja POSS solving and how is that benefiting you?** Purchase register Non chargeable KOT should have summary /details at end of **Official Response from Marketing Petpooja:** > Thank you for rating Petpooja! ### 36. amazing Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Vernalli Z M. | Business Strategy Specialist, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 02, 2021 **What do you like best about Petpooja POSS?** customer service is very good, they are always available to help **What do you dislike about Petpooja POSS?** the interface can be better, the site issues can be better **What problems is Petpooja POSS solving and how is that benefiting you?** all orders are at one place which is convenient and fast customer service **Official Response from Marketing Petpooja:** > Thank you for your encouraging words! ### 37. Perfect POS for the restaurant **Rating:** 5.0/5.0 stars **Reviewed by:** bhavin k. | Research Assistant, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 09, 2020 **What do you like best about Petpooja POSS?** Innovation, Integration with all major platforms, 24*7 Support, Prompt Response, User Friendly, Positive attitude of every staff member makes Petpooja value for money. **What do you dislike about Petpooja POSS?** No dislikes as Petpooja fulfills all the requirements. **What problems is Petpooja POSS solving and how is that benefiting you?** Seamless work flow at any corner of the world via merchant app makes a great impact in functioning of restaurant. **Official Response from Marketing Petpooja:** > Thank you for your encouraging words! ### 38. Good alternative for expensive tools **Rating:** 4.5/5.0 stars **Reviewed by:** Sumera Q. | Member of technical staff, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 07, 2019 **What do you like best about Petpooja POSS?** It suffice the requirements and comes in my budget also. better than expensive alternatives. **What do you dislike about Petpooja POSS?** It is a new software so with time they will improve things **Recommendations to others considering Petpooja POSS:** Good alternative for expensive POS management tools **What problems is Petpooja POSS solving and how is that benefiting you?** Restaurant POS management **Official Response from Marketing Petpooja:** > Thank you for rating Petpooja! ### 39. A good POS system **Rating:** 4.5/5.0 stars **Reviewed by:** Arun A. | Founder & CEO, Marketing and Advertising, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 22, 2018 **What do you like best about Petpooja POSS?** Great interface and seamless integration with Online food delivery platforms **What do you dislike about Petpooja POSS?** No dislikes as such. Meets all the requirements of a POS **Recommendations to others considering Petpooja POSS:** Petpooja is the right platform if looking for a POS solution **What problems is Petpooja POSS solving and how is that benefiting you?** Not exactly my business but, the POS solves all needs around by payment and third party integration needs **Official Response from Marketing Petpooja:** > Thank you for your encouraging words! ## Petpooja POSS Discussions - [Is it possible to make raw material individual% wise yield](https://www.g2.com/discussions/49757-is-it-possible-to-make-raw-material-individual-wise-yield) - 3 comments, 2 upvotes - [View Petpooja POSS pricing details and edition comparison](https://www.g2.com/products/petpooja-poss/reviews?page=6§ion=pricing&secure%5Bexpires_at%5D=2026-10-04+04%3A16%3A28+-0500&secure%5Bsession_id%5D=c5df00b6-af67-48bb-aae2-0ff3942152fd&secure%5Btoken%5D=f626844f0abeb0a2cf90ef3f500b6a41d4b97c1ae6cfdd80d0e4f6261bcf16dc&format=llm_user) ## Petpooja POSS Features **Administration** - Menu Building - Inventory Management - Accounting - Reporting & Analytics - Loyalty Management - Retail Inventory Management - Invoice Management - Layaway Management - Delivery Management - Real-Time Reporting - Reporting & Statistics **Administration** - Analytics - Order Tracking **Administration** - Accounting - Marketing Tools - Employee Management - Guest Profiles **Platform Basics** - Reporting - Interoperability - Real-Time Reporting - Labor Cost Reporting **Order Management** - Multichannel Ordering - Menu Management - Order Tracking - Order Prioritization **Meal Service** - Payment Gateway - Table Management - Check Adjustment - Kitchen Tickets - Takeout & Delivery - Receipt Management - Sales Tax Management - Gift Card Management - Promotions Management - Purchase Order Management - Returns Management - eCommerce Management - Commission Management - Sales Order Management - Discount Management - Order Management - Recipe Management - Reservations Management - Tips Management - Bar Tab Management - Employee Management - Cash Management - Kitchen/Menu Management - Partial Payments - Stock Management - Pricing Management - Price/Margin Management - Split Checks **Finances** - Food Costing - Invoice Tracking - Recipe Costing - Accounting **Analytics** - Reports & Analytics - Predictive Analytics - Feedback Management - Market Intelligence **Back Office** - Built-in Accounting - Employee Management - Real-Time Analytics - Stock Management - Order Management - Reporting/Analytics **Kitchen Logistics** - Recipe Management - Inventory Tracking - KDS Syncing **Inventory Management ** - Waste Tracking - Recipe Creation - Inventory Control - Online Ordering **Front of Office** - Point of Sale (POS) - Table Management - Kitchen Ticketing - Reservations - Purchase Order Management - Gift Card Management - Promotions Management - Discount Management - Wait List Management - Reservations Management - Kitchen/Menu Management **Platform** - Sales Reporting & Analytics - Mobile Application - Integrations - Loyalty Programs **Additional Functionality** - Barcode/Ticket Scanning - Access Controls/Permissions - Activity Dashboard - Accounting Integration - API - Order Tracking - AI Copilot - Customer History - Payment Processing - Third-Party Integrations - Dynamic Pricing - Transaction History - Customizable Reports - Multi-Location - For Bars/Clubs - Clock In/Out - Credit Card Processing - Customer Database - Time Clock - Inventory Control - Product Catalog - Generative AI - Offline Access - Loyalty Program - Sales Trend Analysis - Customizable Categories - Sales Reports - CRM - Restaurant POS - Data Import/Export - Inventory Tracking - Point of Sale (POS) - Customer Accounts - For iPad Devices - SSL Security - Real-Time Data - For Retail - Barcode Recognition - Reporting & Statistics - Real-Time Updates - Billing & Invoicing - Ordering Automation - Retail POS - Alerts/Notifications - For Restaurants - Order Entry - Mobile Access - Online Ordering **Additional Functionality** - Inventory Management - Nutrition & Allergen Management - AI Copilot - Point of Sale (POS) - Recipe Management - Generative AI - Kitchen/Menu Management - Demand Forecasting **Platform Data** - Dashboard - Activity Dashboard **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Accounting Integration - Third-Party Integrations **Generative AI** - AI Text Summarization - AI Text-to-Speech - Generative AI **Additional Functionality** - Inventory Tracking - Time Clock - Order Entry - Credit Card Processing - Performance Metrics - Mobile Access - Multi-Location - Real-Time Data - Customizable Branding - Sales Reports - Social Promotion - Real-Time Notifications - Loyalty Program - Access Controls/Permissions - Billing & Invoicing - API - Order Tracking - Reporting & Statistics - Sales Trend Analysis - Real-Time Updates - Online Ordering - Customizable Reports - Barcode/Ticket Scanning - Delivery Tracking - Customer History - Forecasting - Customer Database - AI Copilot - Alerts/Notifications - Electronic Payments ## Top Petpooja POSS Alternatives - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,351 reviews) - [UrbanPiper](https://www.g2.com/products/urbanpiper/reviews) - 4.6/5.0 (55 reviews) - [Restroworks Inventory Management](https://www.g2.com/products/restroworks-inventory-management/reviews) - 4.7/5.0 (1,053 reviews)