Perkville Reviews & Product Details

Perkville is easy to use for both sales associates and customers. It is a great way to implement a customer loyalty program that rewards customers for shopping. Customers can keep track of and redeem their own points but we can also redeem points while customers are in the store as well. This is satisfying for our customers and helpful to people that are not as tech-savvy. Review collected by and hosted on G2.com.

I have not come across any issues that were not able to be resolved by contacting Perkville customer service. Review collected by and hosted on G2.com.

Ease of use for our customers. They are also very quick in responding to concerns Review collected by and hosted on G2.com.

Sometimes people can have problems logging in and syncing accounts to the emails in our system. Review collected by and hosted on G2.com.

Members absolutely love the perks for rewards points they receive for checking in, buying drinks/supplements, completing intros and referring family and friends. Truly a member engagement piece and easy to manage and implement. Continued support is excellent as well. Review collected by and hosted on G2.com.

Navigation for the redemption of rewards earned can get a little fuzzy. Review collected by and hosted on G2.com.

That it runs behind the scenes and I don't have to manage it daily. Review collected by and hosted on G2.com.

Sometimes my business software does not share as much information as I would like with Perkville so I can't use its full capabilities. Review collected by and hosted on G2.com.

Perkville allows us to give back to our members and "reward" them for things they are doing at our gym. It has been a great retention tool for us. Review collected by and hosted on G2.com.

I think having a mobile app makes a lot of sense for this product rather than just a web based app. Review collected by and hosted on G2.com.

I like how easy it is for admins and users to access account info, as an admin its easy to add points to big groups of people, and customer service is attentive and quick to respond. Review collected by and hosted on G2.com.

Its hard to merge accounts for the members without our admin help and we have had a hard time getting admins off. Review collected by and hosted on G2.com.

The customer care team! They respond in 24 hours! Truly this has been a lifesaver when I came into this position! This accompanied by the easy-to-use platform has made my job 10x easier! Review collected by and hosted on G2.com.

Our members sometimes have a hard time merging their accounts, Perks is great about assisting. Review collected by and hosted on G2.com.

Very easy to implement and launch. Fantastic customer support, they held your hand from start to finish. Review collected by and hosted on G2.com.

There is nothing that I do not like. This is a complete program. Review collected by and hosted on G2.com.

Ease of use and integration with our billing software Review collected by and hosted on G2.com.

I had to learn a new system. But that is on me not perkville. Review collected by and hosted on G2.com.

I like that Perkville is easy to use. The layout for customers is very straightforward and allows them the versatility to change things in their account when they need to. It's also very easy for them to earn and redeem their points when they shop with us as well! Review collected by and hosted on G2.com.

As administrators we've had a few technical issues this year but nothing, that contacting customer support couldn't fix! Review collected by and hosted on G2.com.