What problems is PerfectQuote solving and how is that benefiting you?
Specifically, the system has not performed as we were led to believe, and we've encountered difficulties with each and every group we've attempted to quote. It appears that there are multiple unresolved items that Perfect Quote will need time to work out. Given our constraints at our agency, we find it challenging to allocate the time required for the Perfect Quote IT team to address each issue individually as these are not quick items. The majority of our PDFs have errored out and the Perfect Quote IT team needs time to review. Some they have, and were able to resolve and some they are not. We encountered a bigger issue with the Oregon United Healthcare plans within Perfect Quote were inaccurate and rates incorrect. While this was resolved in a timely manner, again, we were led to believe everything was set up and ready when we signed the contract with the Oregon Market. This shows clearly that Perfect Quote, in my opinion, is not completely ready (plug and play) in the PNW. I think Perfect Quote needs more time to program for this area of the US. We are within our first 30 days of our contract, unfortunately, we asked for our contract to be rescinded and Perfect Quote is sticking to, you signed a 12 months contract. Be careful when signing a contract and ask for a 30-day review period before signing anything. Review collected by and hosted on G2.com.