--- title: Pen Letters Reviews meta_title: 'Pen Letters Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Pen Letters works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1 scale: '5' date_modified: '2026-09-22' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Pen Letters Reviews **Vendor:** Pen Letters **Category:** [Handwritten Notes Software](https://www.g2.com/categories/handwritten-notes) **Average Rating:** 4.5/5.0 **Total Reviews:** 1 ## About Pen Letters Pen Letters™ is transforming the way businesses connect with clients, leads, and partners through the art of handwritten communication. Founded in 2020 by Sam Mkrtchyan in Los Angeles, California, Pen Letters™ was born from the need for a more meaningful way to engage customers—one that combines the warmth of personal touch with the scale required for business success. Our service offers high-quality, affordable handwritten notes designed to foster deeper relationships and build trust in ways digital communication simply can’t match. Whether you’re looking to acquire new customers, retain existing ones, or send personalized messages that leave a lasting impression, our platform provides fully customized cards, written in authentic penmanship styles on premium stationery. We also offer the option to design custom cards or include enclosures like business and gift cards. With Pen Letters™, businesses of all sizes can elevate their outreach, ensuring every message is special, memorable, and impactful. ## Pen Letters Reviews ### 1. Exceptional Service with a Personal Touch **Rating:** 4.5/5.0 stars **Reviewed by:** Tamara T. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 20, 2026 **What do you like best about Pen Letters?** I really appreciate Pen Letters' service from the start. The initial demo call with Sam was insightful, as he was personable, approachable, and provided valuable advice on direct mail. The first campaign was easy and flawless, with the team handling list cleanup and error identification. They ensure the creative aspects meet my expectations and provide a white-glove experience with fast turnaround. They've just released a new platform for self-ordering and order tracking, which is user-friendly and enhances the process (while Sam and his team continue to be available for support). I've found the customer service to be top notch, and the results have been promising, making Pen Letters my favorite direct mail service so far. They've also been accommodating with custom orders, going out of their way to offer shipping of an external product at a good rate. The platform is seamless, and ordering has become easier. Overall, I'm really pleased with their excellent service and professionalism. **What do you dislike about Pen Letters?** What I would have said a few weeks ago is the ordering process, because it was a little bit of back and forth via email, but they've just released a new platform to address this. So that's already being improved and worked on. So I don't have anything to say here. **What problems is Pen Letters solving and how is that benefiting you?** Pen Letters executes our direct mail campaigns in a high-touch, personalized way, offering advice for optimization. They ensure perfect list processing and creative execution, providing white glove service with fast turnaround. The new ordering platform is user friendly, making the process smoother and faster. - [View Pen Letters pricing details and edition comparison](https://www.g2.com/products/pen-letters/reviews?section=pricing&secure%5Bexpires_at%5D=2026-10-03+13%3A01%3A44+-0500&secure%5Bsession_id%5D=2d6a0106-1538-4ff6-a1dc-2b77da44b8ed&secure%5Btoken%5D=2356a588734aa0e3ef83827f7ea3bbdcb08ae12b5306daf2668df473b9c0b230&format=llm_user) ## Pen Letters Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Design** - Templates - Styles - Builder - Customization **Production** - Speed - Accuracy - Stationary - Volume **Distribution** - Mail Service - Range - Add-Ons - Open Rate **Integrations** - Contact List Import - Marketing Tools - Gift Services **Agentic AI - Handwritten Notes** - Autonomous Task Execution - Cross-system Integration ## Top Pen Letters Alternatives - [Handwrytten](https://www.g2.com/products/handwrytten/reviews) - 4.7/5.0 (870 reviews) - [Cardly](https://www.g2.com/products/cardly/reviews) - 4.9/5.0 (142 reviews) - [Simply Noted](https://www.g2.com/products/simply-noted/reviews) - 4.5/5.0 (99 reviews)