Pen Letters
1 review
- 1 profiles
- 1 categories
Average star rating
4.5
Serving customers since
2023
Pen Letters Reviews
TT
Tamara T.
Exceptional Service with a Personal Touch
I really appreciate Pen Letters' service from the start. The initial demo call with Sam was insightful, as he was personable, approachable, and provided valuable advice on direct mail. The first campaign was easy and flawless, with the team handling list cleanup and error identification. They ensure the creative aspects meet my expectations and provide a white-glove experience with fast turnaround. They've just released a new platform for self-ordering and order tracking, which is user-friendly and enhances the process (while Sam and his team continue to be available for support). I've found the customer service to be top notch, and the results have been promising, making Pen Letters my favorite direct mail service so far. They've also been accommodating with custom orders, going out of their way to offer shipping of an external product at a good rate. The platform is seamless, and ordering has become easier. Overall, I'm really pleased with their excellent service and professionalism.
About
What is Pen Letters?
Pen Letters is an online platform that specializes in offering a wide range of personalized and handcrafted stationery products. The website features an array of items including custom-made calligraphy pieces, personalized stationery sets, and unique greeting cards. Pen Letters caters to both individuals and businesses seeking elegant and bespoke writing materials for personal use, events, or corporate gifting. Their products emphasize craftsmanship and attention to detail, making them an attractive choice for those looking to add a personal touch to their correspondence.
Details
Year Founded
2023
Website
Penletters.com