PegasusCRM is a comprehensive, cloud-based Customer Relationship Management platform specifically designed for the Merchant Services Industry. It streamlines business processes by automating tasks such as sales management, client onboarding, daily communications, and residual reporting. With its robust toolset, PegasusCRM enhances client workflows, facilitates superior customer support, and efficiently calculates residuals from any processor. Key Features and Functionality: - Sales Funnel Management: Includes tools like the Partner Portal and Agent Portal, enabling sales teams to input leads, track progress, and manage client interactions effectively. - Boarding: Features such as the Document Manager and Tasks and Meetings modules streamline the client onboarding process by organizing documents and scheduling tasks efficiently. - Daily Communication and Maintenance: Provides Enterprise Management tools, including a Corporate Portal and Field Management, to oversee office operations and maintain effective client relationships. - Residual Reporting: Offers a Universal Residual Reporting Tool and Integrated Residual Reporting Tool to calculate and customize payouts by processor, office, agent, or merchant swiftly. Primary Value and Solutions Provided: PegasusCRM addresses the unique challenges of the Merchant Services Industry by automating and integrating critical business processes. It enhances operational efficiency, reduces manual errors, and provides real-time analytics for informed decision-making. By offering a centralized platform for sales, onboarding, communication, and financial reporting, PegasusCRM empowers businesses to manage their operations seamlessly, foster stronger client relationships, and drive growth.