PeakSend AI is a voice AI sales agent platform that enables non-technical users to create, deploy, and manage automated phone agents for outbound follow-up and inbound call handling, with built-in sales training, CRM integrations, and appointment booking or live call transfer workflows. The software is designed for sales managers, marketers, agencies, and business operators who need consistent phone engagement without requiring developers or telephony expertise. Users can generate an AI agent in minutes, customize conversation behavior through a visual editor, and connect the agent to existing CRM and calendar systems. The platform supports use cases such as following up with web leads, re-engaging aged opportunities, confirming appointments, qualifying prospects, and transferring qualified calls to human representatives. For marketing agencies and AI service providers, PeakSend AI includes white-label and reseller capabilities that allow partners to deploy voice agents under their own brand, manage multiple client accounts, and deliver AI calling as a managed service. This enables agencies to add voice automation to existing marketing or CRM offerings without building infrastructure from scratch. PeakSend AI provides experimentation tools so teams can test multiple scripts, voices, or call strategies and compare performance metrics such as conversations completed, appointments booked, and transfers generated. Agents can be configured to follow company-specific sales processes, handle objections, capture structured data, answer questions, and update CRMs in real time. Key capabilities include: • Instant agent creation: Instantly generate a voice AI sales agent with pre-trained sales behavior, customizable scripts, and goal-driven workflows without coding • Non-technical editor: Configure prompts, call objectives, objection handling, and compliance language using a simple interface rather than technical terminology • CRM and calendar integration: Sync contacts, write call notes, trigger automations, and book meetings or execute warm transfers inside existing systems • Inbound and outbound calling: Automate follow-up sequences while also answering incoming calls and routing qualified prospects to live agents or booking an appointment • White-label and reseller tools: Create branded managed-accounts, manage client billing, and deliver voice AI as an agency service • Caller ID reputation management: Applies telephony best practices designed to reduce carrier “spam likely” labeling PeakSend AI is used by organizations that rely on phone conversations to convert leads, including service companies, sales teams, and digital agencies. The platform includes controls for compliance messaging, caller ID management, campaign scheduling, and analytics, providing an operational layer between telephony providers and CRMs for automated sales communication.