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# NinjaOne vs PDQ Comparison - What are their main differences?

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NinjaOnePDQ[+ Add Product](#)

Pricing

**NinjaOne**
Free Trial

No pricing available

**PDQ**
Free Trial

**$28.00** 1 Device Per Year · Connect Premium

**Pricing Insights**
from reviews

Time to Implement

**NinjaOne**
1 month

Based on 1682 responses

**PDQ**
1 month

Based on 16 responses

Return on Investment

**NinjaOne**
6 months

Based on 1618 responses

**PDQ**
5 months1 month sooner

Based on 16 responses

Perceived Cost

**NinjaOne**
$$$$$

**PDQ**
$$$$$

Average Discount

**NinjaOne**
11%

**PDQ**
11%

 ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne")

 ![PDQ](https://images.g2crowd.com/uploads/product/hd_favicon/00bdfa08797c76448cef6ee7690152f0/pdq.svg "PDQ")

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**Pros & Cons**
from reviews

**NinjaOne**
[
Ease of Use (1373)
](https://www.g2.com/products/ninjaone/reviews?filters%5Bsentiment_snippet%5D=1509289&qs=pros-and-cons#reviews)[
Remote Access (867)
](https://www.g2.com/products/ninjaone/reviews?filters%5Bsentiment_snippet%5D=1508825&qs=pros-and-cons#reviews)[
Missing Features (715)
](https://www.g2.com/products/ninjaone/reviews?filters%5Bsentiment_snippet%5D=1510058&qs=pros-and-cons#reviews)[
Limited Features (396)
](https://www.g2.com/products/ninjaone/reviews?filters%5Bsentiment_snippet%5D=1511976&qs=pros-and-cons#reviews)

**PDQ**
[
Ease of Use (233)
](https://www.g2.com/products/pdq/reviews?filters%5Bsentiment_snippet%5D=2104216&qs=pros-and-cons#reviews)[
Software Deployment (180)
](https://www.g2.com/products/pdq/reviews?filters%5Bsentiment_snippet%5D=2104253&qs=pros-and-cons#reviews)[
Missing Features (111)
](https://www.g2.com/products/pdq/reviews?filters%5Bsentiment_snippet%5D=2104270&qs=pros-and-cons#reviews)[
Improvement Needed (70)
](https://www.g2.com/products/pdq/reviews?filters%5Bsentiment_snippet%5D=2249418&qs=pros-and-cons#reviews)

Integrations

**NinjaOne**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d51cf1dc1e453ece6b20813420b3a0d1/1password-saas-manager.jpg "Product Avatar Image")

1Password SaaS Manager

](https://www.g2.com/products/1password-saas-manager/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f701c2bc8e8128a9090458644727a7a4/3cx.jpg "Product Avatar Image")

3CX

](https://www.g2.com/products/3cx/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_370a1cdafc1cbfb031a2eefcdb5e5ef2/acronis-acronis-cyber-protect.png "Product Avatar Image")

Acronis Cyber Protect

](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3fd8f9158be4ebbfc181b2580fb709af/acronis-cyber-protect-cloud-now-acronis-cyber-platform.png "Product Avatar Image")

Acronis Cyber Protect Cloud

](https://www.g2.com/products/acronis-cyber-protect-cloud-now-acronis-cyber-platform/reviews)[
View all
](https://www.g2.com/products/ninjaone/integrations)

**PDQ**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e369fa2434bfed6434dea757dc661c25/chatgpt.jpg "Product Avatar Image")

ChatGPT

](https://www.g2.com/products/chatgpt/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e53c653801b737650057c3a3d6d19473/cisco-duo.png "Product Avatar Image")

Cisco Duo

](https://www.g2.com/products/cisco-duo/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d08938b2bcd0f8cc93eb9321f26c74c4/claude-2025-12-11.jpeg "Product Avatar Image")

Claude

](https://www.g2.com/products/claude-2025-12-11/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2d6a381d321e8fc6b72a7f95e8cde31a/freshservice.png "Product Avatar Image")

Freshservice

](https://www.g2.com/products/freshservice/reviews)[
View all
](https://www.g2.com/products/pdq/integrations)

Screenshots

**NinjaOne**
 ![NinjaOne screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1411688/00-NewHomepage-V2-1-_0-00-04-19_-copy.png)

**PDQ**
 ![PDQ screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1300540/Devices.png)

**Ratings**
from reviews

Meets Requirements

**NinjaOne**

9.0

9.05,153

**PDQ**

8.9

8.9316

Ease of Use

**NinjaOne**

9.1

9.15,203

**PDQ**

9.1

9.1325

Ease of Setup

**NinjaOne**

9.1

9.14,917

**PDQ**

9.2

9.2312

Ease of Admin

**NinjaOne**

9.1

9.14,121

**PDQ**

9.4

9.4271

Quality of Support

**NinjaOne**

9.1

9.14,915

**PDQ**

9.2

9.2284

Has the product been a good partner in doing business?

**NinjaOne**

9.4

9.44,032

**PDQ**

9.5

9.5266

Product Direction (% positive)

**NinjaOne**

9.6

9.64,848

**PDQ**

9.8

9.8310

**Features**
ratings from reviews

Patch Management[Hide 38 FeaturesShow 38 Features](javascript:void(0);)

9.8

56

10.0

8

Additional Functionality

Patch Prioritization

9.7

13

10.0(won by 0.3)

5

Alerts/Notifications

10.0(won by default)

9

Not enough data

Network Wide Management

10.0(won by default)

7

Not enough data

Remote Access/Control

10.0(won by default)

12

Not enough data

Remote Monitoring & Management

10.0(won by default)

12

Not enough data

Remote Update/Installation

9.7(won by default)

15

Not enough data

IT Asset Tracking

10.0(won by default)

7

Not enough data

Automatic Patch Deployment

9.8(won by default)

9

Not enough data

Dashboard

10.0(won by default)

6

Not enough data

Patch Testing

9.0(won by default)

5

Not enough data

Support Ticket Management

10.0(won by default)

7

Not enough data

Automatic Scans

10.0(won by default)

6

Not enough data

Active Directory Integration

10.0(won by default)

6

Not enough data

Reporting & Statistics

9.1(won by default)

11

Not enough data

Maintenance Scheduling

10.0(won by default)

6

Not enough data

Patch Management

9.4(won by default)

31

Not enough data

Third-Party Integrations

8.3(won by default)

5

Not enough data

Server Monitoring

10.0(won by default)

10

Not enough data

Real-Time Reporting

10.0(won by default)

6

Not enough data

Event Logs

10.0(won by default)

8

Not enough data

Status Tracking

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Customization

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Usage Tracking/Analytics

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Remote Support[Hide 57 FeaturesShow 57 Features](javascript:void(0);)

8.9

2,424

8.6

203

Administration

Screen Sharing

9.3

1926

9.5(won by 0.2)

112

File Sharing

8.8

1749

8.9(won by 0.1)

57

Session Recording

7.9

1480

8.3(won by 0.4)

36

Unattended Remote Access

9.3

1951

9.5(won by 0.2)

131

Multi - Session Handling

9.0(won by 0.5)

1613

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

37

Multi-Monitor Support

8.9

1709

9.2(won by 0.3)

55

Maintenance

Remote Reboot

9.3

2028

9.5(won by 0.2)

97

Remote Printing

7.7(won by 0.7)

1358

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.0

28

Communication 

Text Chat

8.0(won by 0.3)

1525

7.7

42

Screen Annotations

7.3

1321

7.6(won by 0.3)

32

VoIP

Feature Not Available

5.8(won by default)

26

Video Conference Call

Feature Not Available

5.4(won by default)

24

Security

Data Encryption

8.4

1375

9.0(won by 0.6)

29

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Compliance

8.5

1427

9.4(won by 0.9)

38

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Device Support

Multi-Platform Support

8.5(won by 0.5)

1552

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

49

Cross-Platform

8.5(won by 0.5)

1502

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

36

Mobile Device Access

7.7(won by default)

1407

Feature Not Available

Video Support

Not enough data

Not enough data

Performance

Reporting

8.3

1647

8.6(won by 0.3)

84

Additional Functionality

Remote Monitoring & Management

10.0(tied score)

10

10.0(tied score)

7

Remote Update/Installation

9.9

14

10.0(won by 0.1)

5

Real-Time Monitoring

10.0(won by 0.3)

7

9.7

5

File Transfer

10.0(won by default)

10

Not enough data

Two-Factor Authentication

9.5(won by default)

10

Not enough data

Single Sign On

10.0(won by default)

9

Not enough data

Chat/Messaging

8.0(won by default)

5

Not enough data

Real-Time Updates

Not enough data

10.0(won by default)

5

Troubleshooting

10.0(won by default)

13

Not enough data

Support Ticket Management

9.3(won by default)

7

Not enough data

Remote Access/Control

9.9(won by default)

19

Not enough data

User Management

9.0(won by default)

5

Not enough data

Diagnostic Tools

10.0(won by default)

5

Not enough data

Third-Party Integrations

7.7(won by default)

5

Not enough data

Reporting/Analytics

9.3(won by default)

7

Not enough data

AI Copilot

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Summary Reports

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Session Transfer

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

API

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Autonomous Endpoint Management (AEM)[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

8.2

222

10.0

10

Generative AI - Autonomous Endpoint Management

Behavioral Analysis

7.3(won by default)

71

Not enough data

Adaptive

7.6(won by default)

77

Not enough data

Predictive

7.5(won by default)

76

Not enough data

Monitoring and Management - Autonomous Endpoint Management

Patch Management

9.1

196

10.0(won by 0.9)

9

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Centralized Dashboard

9.3

170

10.0(won by 0.7)

8

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Self-Healing

8.3(won by default)

98

Not enough data

Oversees

8.4(won by default)

92

Not enough data

IT Service Management (ITSM) Tools[Hide 81 FeaturesShow 81 Features](javascript:void(0);)

8.5

996

Not enough data

Administration

Change Management

8.3(won by default)

705

Not enough data

Asset Management

8.9(won by default)

801

Not enough data

Reports & Analytics

8.3(won by default)

779

Not enough data

IT Asset Management

9.7(won by default)

26

Not enough data

Knowledge Management

9.2(won by default)

6

Not enough data

Task Management

9.3(won by default)

5

Not enough data

Release Management

10.0(won by default)

5

Not enough data

Configuration Management

9.8(won by default)

9

Not enough data

Ticket Management

9.8(won by default)

28

Not enough data

Problem Management

9.8(won by default)

10

Not enough data

Incident Management

9.8(won by default)

9

Not enough data

Support Ticket Management

9.6(won by default)

20

Not enough data

Inventory Management

9.5(won by default)

7

Not enough data

Project Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Service Request Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Capacity Management

Not enough data

Not enough data

Availability Management

Not enough data

Not enough data

Service Desk

Help Desk

8.3(won by default)

801

Not enough data

Incident Reports

8.0(won by default)

697

Not enough data

Process Workflow

7.8(won by default)

655

Not enough data

Customizable Reports

Not enough data

Not enough data

Management

Reporting

8.3(won by default)

672

Not enough data

Administration Console

9.1(won by default)

672

Not enough data

Asset Management

8.9(won by default)

629

Not enough data

Policy Dictation

8.5(won by default)

599

Not enough data

Access Management

8.8(won by default)

630

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Functionality

Ticketing System

7.7(won by default)

682

Not enough data

Performance Logging

8.5(won by default)

637

Not enough data

Alerting

8.9(won by default)

715

Not enough data

Automation

9.0(won by default)

741

Not enough data

Agentic AI - IT Service Management (ITSM) Tools

Autonomous Task Execution

7.0(won by default)

179

Not enough data

Multi-step Planning

6.8(won by default)

173

Not enough data

Cross-system Integration

6.9(won by default)

173

Not enough data

Adaptive Learning

6.8(won by default)

173

Not enough data

Natural Language Interaction

6.7(won by default)

171

Not enough data

Proactive Assistance

6.8(won by default)

172

Not enough data

Decision Making

6.9(won by default)

170

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Resource Allocation & Planning

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Alerts/Notifications

7.7(won by default)

5

Not enough data

Prioritization

Not enough data

Not enough data

Service History

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

API

Not enough data

Not enough data

Service Catalog

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Support Ticket Tracking

Not enough data

Not enough data

Automated Routing

Not enough data

Not enough data

Macros/Templated Responses

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Search

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

Remote Access & Monitoring

Not enough data

Not enough data

Asset Tracking

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

IT Asset Management[Hide 56 FeaturesShow 56 Features](javascript:void(0);)

7.9

1,439

Not enough data

Asset Inventory

Hardware Asset Inventory

9.0(won by default)

1260

Not enough data

Software Asset Inventory

8.9(won by default)

1225

Not enough data

Cloud Asset Inventory

7.8(won by default)

1031

Not enough data

Mobile Asset Inventory

7.5(won by default)

304

Not enough data

Asset Discovery

8.2(won by default)

1085

Not enough data

Generative AI

AI Text Generation

Feature Not Available

Not enough data

AI Text Generation

Feature Not Available

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - IT Asset Management

Autonomous Task Execution

7.6(won by default)

257

Not enough data

Multi-step Planning

7.3(won by default)

229

Not enough data

Cross-system Integration

7.5(won by default)

229

Not enough data

Adaptive Learning

7.2(won by default)

227

Not enough data

Natural Language Interaction

7.1(won by default)

220

Not enough data

Proactive Assistance

7.2(won by default)

231

Not enough data

Decision Making

7.3(won by default)

234

Not enough data

Management

Central Dashboard

9.1(won by default)

1232

Not enough data

Asset Policy Management

8.7(won by default)

1059

Not enough data

Risk Management

8.1(won by default)

1018

Not enough data

Integrations

8.3(won by default)

1115

Not enough data

User Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Requisition Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Maintenance Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Problem Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Procurement Management

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Change Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Additional Functionality

Cost Tracking

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Asset Tracking

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

API

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Server Backup[Hide 66 FeaturesShow 66 Features](javascript:void(0);)

8.5

475

Not enough data

Compatibility 

File Server Backup

8.9(won by default)

398

Not enough data

Database Server Backup

8.3(won by default)

316

Not enough data

Virtual Machines

8.5(won by default)

341

Not enough data

Repository Models

8.3(won by default)

290

Not enough data

VM Backup

Not enough data

Not enough data

Management

Disaster Recovery

8.4(won by default)

327

Not enough data

Storage Capacity

8.7(won by default)

312

Not enough data

Remote Backup

9.0(won by default)

376

Not enough data

Activity Monitoring

9.3(won by default)

398

Not enough data

Automatic Backup

10.0(won by default)

7

Not enough data

Real-Time Monitoring

9.7(won by default)

19

Not enough data

Remote Access & Monitoring

9.8(won by default)

10

Not enough data

Continuous Backup

Feature Not Available

Not enough data

Data Recovery

Not enough data

Not enough data

Differential Backup

Not enough data

Not enough data

Incremental Backup

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Compliance

Security Standards

8.8(won by default)

311

Not enough data

Cloud Data Protection

8.4(won by default)

290

Not enough data

Data Deduplication

Feature Not Available

Not enough data

Ransomware Protection

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Agentic AI - Server Backup

Autonomous Task Execution

7.4(won by default)

68

Not enough data

Multi-step Planning

7.3(won by default)

66

Not enough data

Cross-system Integration

7.7(won by default)

67

Not enough data

Adaptive Learning

7.4(won by default)

65

Not enough data

Proactive Assistance

7.3(won by default)

65

Not enough data

Decision Making

7.5(won by default)

66

Not enough data

File Transfer

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Data Loss Prevention

Not enough data

Not enough data

Bare-Metal Restore

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Data Replication

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Compression

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Duplicate Detection

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Multi-OS

Not enough data

Not enough data

Backup Scheduling

Not enough data

Not enough data

Backup Log

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Sensitive Data Identification

Not enough data

Not enough data

Data Retention Management

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Data Capture and Transfer

Not enough data

Not enough data

Data Migration

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Multiple Format Support

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Email Archiving[Hide 52 FeaturesShow 52 Features](javascript:void(0);)

7.8

52

Not enough data

Functionality

Email Storage

9.5(won by default)

44

Not enough data

Encryption

9.3(won by default)

40

Not enough data

Reporting

8.5(won by default)

40

Not enough data

Email Analysis

8.3(won by default)

38

Not enough data

Migration

7.6(won by default)

37

Not enough data

Archive Backup

9.4(won by default)

48

Not enough data

Secure Data Storage

Not enough data

Not enough data

Agentic AI - Email Archiving

Autonomous Task Execution

7.3(won by default)

5

Not enough data

Multi-step Planning

6.7(won by default)

5

Not enough data

Cross-system Integration

6.7(won by default)

5

Not enough data

Proactive Assistance

6.3(won by default)

5

Not enough data

Decision Making

6.3(won by default)

5

Not enough data

Third-Party Integrations

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Microsoft Outlook Integration

Not enough data

Not enough data

Additional Functionality

Full Text Search

Not enough data

Not enough data

Metadata Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Indexing

Not enough data

Not enough data

Email Attachment Protection

Not enough data

Not enough data

Storage Management

Not enough data

Not enough data

Data Retention Management

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Deduplication

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Anti Virus

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

eDiscovery

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Anti Spam

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Compression

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Simple Mail Transfer Protocol (SMTP)

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Threat Protection

Not enough data

Not enough data

Multiple File Format Support

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Filtering

Not enough data

Not enough data

Match & Merge

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Network Monitoring[Hide 109 FeaturesShow 109 Features](javascript:void(0);)

8.7

915

Not enough data

Functionality

Performance Monitoring

8.9(won by default)

733

Not enough data

Alerting

9.0(won by default)

783

Not enough data

Improvement Suggestions

8.1(won by default)

623

Not enough data

Multi-Network Capability

8.8(won by default)

624

Not enough data

Monitoring - Network Monitoring

Real-Time Monitoring

8.5(won by default)

307

Not enough data

Server Monitoring

9.8(won by default)

29

Not enough data

Automated Network Discovery

Feature Not Available

Not enough data

360-Degree Network Visibility

Feature Not Available

Not enough data

Bandwidth Monitoring

Not enough data

Not enough data

IP Address Monitoring

Not enough data

Not enough data

Multi-Location Monitoring

Not enough data

Not enough data

Analytics - Network Monitoring

Packet & Flow Analysis

6.9(won by default)

240

Not enough data

Predictive Performance Analytics

Feature Not Available

Not enough data

Management

Performance Baseline

8.3(won by default)

580

Not enough data

Data Visualization

8.3(won by default)

597

Not enough data

Path Analysis

7.6(won by default)

542

Not enough data

Real-Time Data

Not enough data

Not enough data

Historical Trend Analysis

Not enough data

Not enough data

Security - Network Monitoring

Configuration Management

10.0(won by default)

50

Not enough data

Capacity Management

9.5(won by default)

20

Not enough data

Compliance Management

9.9(won by default)

13

Not enough data

Service Level Agreement (SLA) Management

9.5(won by default)

13

Not enough data

Patch Management

10.0(won by default)

7

Not enough data

Encrypted Data Transmission

Feature Not Available

Not enough data

Zero Trust and Identity Management

Feature Not Available

Not enough data

Integrated Network Security

Feature Not Available

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Asset Lifecycle Management

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Capacity Management

Not enough data

Not enough data

Change Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Remediation Management

Not enough data

Not enough data

Network Resource Management

Not enough data

Not enough data

Network Performance - Network Monitoring

Dynamic Network Optimization

Feature Not Available

Not enough data

Automated Tasks Routing

Feature Not Available

Not enough data

AI Automation - Network Monitoring

Machine Learning-Based Anomaly Detection

Feature Not Available

Not enough data

Self-Healing Networks

Feature Not Available

Not enough data

Predictive Network Maintenance

Feature Not Available

Not enough data

Agentic AI - Network Monitoring

Autonomous Task Execution

Feature Not Available

Not enough data

Multi-step Planning

Feature Not Available

Not enough data

Cross-system Integration

Feature Not Available

Not enough data

Adaptive Learning

Feature Not Available

Not enough data

Natural Language Interaction

Feature Not Available

Not enough data

Proactive Assistance

Feature Not Available

Not enough data

Decision Making

Feature Not Available

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Audit Trail

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Self-Updating Maps

Not enough data

Not enough data

IT Asset Tracking

Not enough data

Not enough data

Dependency Tracking

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Data Connectors

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Map Exporting

Not enough data

Not enough data

API

Not enough data

Not enough data

Color Codes/Icons

Not enough data

Not enough data

Uptime Reporting

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Web Traffic Reporting

Not enough data

Not enough data

Downtime Tracking

Not enough data

Not enough data

Threshold Alerts

Not enough data

Not enough data

Simple Network Management Protocol (SNMP)

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Troubleshooting

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Network Mapping

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Virtualization

Not enough data

Not enough data

Baseline Manager

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Bug/Issue Capture

Not enough data

Not enough data

Mobile Network Troubleshooting

Not enough data

Not enough data

Issue Auditing

Not enough data

Not enough data

Customizable Dashboard

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Anti Virus

Not enough data

Not enough data

Diagnostic Tools

Not enough data

Not enough data

Remote Update/Installation

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Online Backup[Hide 57 FeaturesShow 57 Features](javascript:void(0);)

8.9

560

Not enough data

Functionality

Real-time Sync

8.7(won by default)

126

Not enough data

Storage Capacity

8.8(won by default)

372

Not enough data

Remote Backup

9.2(won by default)

467

Not enough data

Versioning

8.6(won by default)

370

Not enough data

Mobile Backup Application

Feature Not Available

Not enough data

Compatibility 

Local Backup

8.7(won by default)

401

Not enough data

Storage Formats

8.3(won by default)

336

Not enough data

Automatic Backup

9.6(won by default)

19

Not enough data

Cloud Backup

9.9(won by default)

22

Not enough data

Disk Backup

Feature Not Available

Not enough data

Document Storage

Not enough data

Not enough data

Management

File Sharing

8.3(won by default)

350

Not enough data

Security Standards

8.9(won by default)

362

Not enough data

Encrypted Storage

8.8(won by default)

346

Not enough data

Agentic AI - Online Backup

Autonomous Task Execution

Feature Not Available

Not enough data

Multi-step Planning

Feature Not Available

Not enough data

Cross-system Integration

Feature Not Available

Not enough data

Adaptive Learning

Feature Not Available

Not enough data

Proactive Assistance

Feature Not Available

Not enough data

Decision Making

Feature Not Available

Not enough data

Microsoft Outlook Integration

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Remote Synchronization

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Real Time Synchronization

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

API

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Synchronization Scheduling

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Secure Login

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Data Recovery

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Conflict Tracking

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Two-Way Synchronization

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

PC Backup[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

8.1

424

Not enough data

Functionality 

Incremental Backup

9.0(won by default)

372

Not enough data

OS Boot Recovery

8.0(won by default)

308

Not enough data

Bootable Disk

8.1(won by default)

312

Not enough data

Online Restore

8.7(won by default)

342

Not enough data

Performance

Multiple Backup Versions

8.8(won by default)

339

Not enough data

Unlimited Backup

8.6(won by default)

325

Not enough data

Lag Free Operation

8.7(won by default)

321

Not enough data

Deduplication

Feature Not Available

Not enough data

Agentic AI - PC Backup

Autonomous Task Execution

7.7(won by default)

110

Not enough data

Cross-system Integration

7.4(won by default)

99

Not enough data

Proactive Assistance

7.2(won by default)

97

Not enough data

Decision Making

7.3(won by default)

98

Not enough data

SaaS Backup[Hide 17 FeaturesShow 17 Features](javascript:void(0);)

8.5

69

Not enough data

Functionality

Real-time Sync

8.5(won by default)

41

Not enough data

Storage Capacity

9.6(won by default)

43

Not enough data

Remote Backup

9.4(won by default)

53

Not enough data

Versioning

9.1(won by default)

43

Not enough data

Compatibility 

Endpoint Variety

9.1(won by default)

21

Not enough data

SaaS Application Variety

8.9(won by default)

45

Not enough data

Storage Formats

8.6(won by default)

37

Not enough data

Management

File Sharing

7.3(won by default)

31

Not enough data

Security Standards

9.2(won by default)

43

Not enough data

Encrypted Storage

9.3(won by default)

39

Not enough data

Agentic AI - SaaS Backup

Autonomous Task Execution

8.8(won by default)

7

Not enough data

Multi-step Planning

8.0(won by default)

5

Not enough data

Cross-system Integration

7.8(won by default)

6

Not enough data

Natural Language Interaction

7.3(won by default)

5

Not enough data

Proactive Assistance

7.7(won by default)

5

Not enough data

Decision Making

7.7(won by default)

5

Not enough data

Adaptive Learning

Not enough data

Not enough data

Endpoint Management[Hide 1 FeatureShow 1 Feature](javascript:void(0);)

Not enough data

3.5

81

Generative AI

AI Text Summarization

Feature Not Available

3.5(won by default)

80

Remote Monitoring & Management (RMM)[Hide 79 FeaturesShow 79 Features](javascript:void(0);)

9.0

3,597

Not enough data

Inventory Management - Remote Monitoring & Management (RMM)

Device Management

9.5(won by default)

3117

|

Verified

Not enough data

Asset Management

9.1(won by default)

963

Not enough data

ITIL Policy Compliance

8.3(won by default)

503

Not enough data

User Management

9.5(won by default)

49

Not enough data

Task Management

9.6(won by default)

48

Not enough data

Issue Management

9.5(won by default)

47

Not enough data

Mobile Device Management

9.7(won by default)

26

Not enough data

Monitoring and Management

Remote Monitoring

9.5(won by default)

2953

|

Verified

Not enough data

Asset Tracking

8.6(won by default)

2097

Not enough data

Application Deployment

8.8(won by default)

2407

|

Verified

Not enough data

Patch Management

9.2(won by default)

2936

|

Verified

Not enough data

Asset Tracking

8.7(won by default)

631

Not enough data

Deployment Management

9.8(won by default)

25

Not enough data

Policy Management

9.7(won by default)

34

Not enough data

Configuration Management

9.8(won by default)

27

Not enough data

IT Incident Management

9.5(won by default)

22

Not enough data

Remediation Management

9.4(won by default)

16

Not enough data

Support Ticket Management

9.2(won by default)

37

Not enough data

Compliance Management

10.0(won by default)

7

Not enough data

Activity Tracking

9.9(won by default)

25

Not enough data

Help Desk Management

9.5(won by default)

26

Not enough data

Inventory Management

9.5(won by default)

18

Not enough data

Network Monitoring

9.7(won by default)

30

Not enough data

Server Monitoring

9.9(won by default)

48

Not enough data

Server Monitoring

9.8(won by default)

29

Not enough data

Network Monitoring

9.5(won by default)

16

Not enough data

Contract/License Management

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

IT Operations & Workflow - Remote Monitoring & Management (RMM)

Workflow Management

8.7(won by default)

561

Not enough data

Service Management

Remote Access

9.3(won by default)

2706

|

Verified

Not enough data

Service Management (Issue Prioritization)

8.2(won by default)

509

Not enough data

Ticketing

7.9(won by default)

693

Not enough data

Remote Access/Control

9.9(won by default)

59

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Agentic AI - Remote Monitoring & Management (RMM)

Autonomous Task Execution

7.7(won by default)

571

Not enough data

Multi-step Planning

7.1(won by default)

475

Not enough data

Cross-system Integration

7.4(won by default)

501

Not enough data

Adaptive Learning

7.0(won by default)

468

Not enough data

Natural Language Interaction

6.9(won by default)

461

Not enough data

Proactive Assistance

7.1(won by default)

483

Not enough data

Decision Making

7.1(won by default)

477

Not enough data

Third-Party Integrations

9.0(won by default)

17

Not enough data

Active Directory Integration

8.3(won by default)

5

Not enough data

Additional Functionality

Build Automation

9.7(won by default)

19

Not enough data

Alerts/Notifications

9.5(won by default)

19

Not enough data

Dashboard

9.3(won by default)

15

Not enough data

Endpoint Protection

10.0(won by default)

6

Not enough data

API

8.7(won by default)

9

Not enough data

Anti Virus

9.4(won by default)

8

Not enough data

Event Logs

10.0(won by default)

7

Not enough data

Backup and Recovery

10.0(won by default)

7

Not enough data

Customizable Reports

7.5(won by default)

10

Not enough data

Vulnerability Scanning

10.0(won by default)

5

Not enough data

For MSPs

9.4(won by default)

8

Not enough data

Real-time Alerts

9.9(won by default)

12

Not enough data

Activity Dashboard

9.4(won by default)

6

Not enough data

Reporting/Analytics

8.0(won by default)

11

Not enough data

Audit Trail

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Security Tools

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Usage Tracking/Analytics

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Automatic Backup

Not enough data

Not enough data

Device Auto Discovery

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Network Security

Not enough data

Not enough data

Uptime Reporting

Not enough data

Not enough data

IT Documentation[Hide 72 FeaturesShow 72 Features](javascript:void(0);)

8.5

276

Not enough data

Management and Discovery - IT Documentation

Search and Indexing

8.4(won by default)

229

Not enough data

Version Control

8.3(won by default)

225

Not enough data

Access and Permissions

8.7(won by default)

231

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Full Text Search

Not enough data

Not enough data

Operations - IT Documentation

Integrations

8.4(won by default)

237

Not enough data

Automation

8.9(won by default)

252

Not enough data

Reporting

8.4(won by default)

234

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Document Automation

Not enough data

Not enough data

Additional Functionality

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Content Publishing Options

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Document Classification

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Change Tracking

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Asset Discovery

Not enough data

Not enough data

Password Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Kanban Board

Not enough data

Not enough data

Gantt/Timeline View

Not enough data

Not enough data

Framework Management

Not enough data

Not enough data

Credential Management

Not enough data

Not enough data

IT Asset Management

Not enough data

Not enough data

Security Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Document Capture

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

IT Asset Tracking

Not enough data

Not enough data

Process Management

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Documentation Management

Not enough data

Not enough data

Checklists

Not enough data

Not enough data

Website Monitoring

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Project Tracking

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Relationship Mapping

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

For the IT sector

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Knowledge Library

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Text Editing

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

API

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Catalog Management

Not enough data

Not enough data

Incident Management[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

8.1

649

Not enough data

Monitoring

Constant Monitoring

9.3(won by default)

584

|

Verified

Not enough data

Timely Alerts

9.2(won by default)

580

|

Verified

Not enough data

TIcket Accuracy

8.5(won by default)

514

|

Verified

Not enough data

AI Monitoring

7.2(won by default)

201

Not enough data

Real-Time Monitoring

9.7(won by default)

19

Not enough data

Mobile Alerts

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Management Tools

Ticket Assignment

8.3(won by default)

509

Not enough data

Standardization

8.7(won by default)

517

|

Verified

Not enough data

Lifecycle Visualization

8.5(won by default)

490

|

Verified

Not enough data

Generative AI

AI Text Generation

Feature Not Available

Not enough data

AI Text Summarization

Feature Not Available

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Incident Management

Autonomous Task Execution

7.6(won by default)

99

Not enough data

Multi-step Planning

7.5(won by default)

98

Not enough data

Cross-system Integration

7.8(won by default)

96

Not enough data

Adaptive Learning

7.3(won by default)

97

Not enough data

Natural Language Interaction

7.2(won by default)

96

Not enough data

Proactive Assistance

7.4(won by default)

98

Not enough data

Decision Making

7.6(won by default)

96

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Alerts/Notifications

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Safety Incident Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

OSHA Compliance

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Disaster Recovery

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Corrective and Preventive Actions (CAPA)

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Communications Management

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

IT Incident Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Incident Reporting

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Ticket Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

On Call Scheduling

Not enough data

Not enough data

Investigation Management

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Unified Endpoint Management (UEM)[Hide 36 FeaturesShow 36 Features](javascript:void(0);)

8.0

629

Not enough data

Scope

Endpoint Inclusiveness

8.8(won by default)

449

Not enough data

Multi-OS Support

9.0(won by default)

521

Not enough data

Security

Reporting and Alerts

8.6(won by default)

497

Not enough data

Endpoint Protection

8.5(won by default)

443

Not enough data

Remote Wiping

7.6(won by default)

418

Not enough data

Management

Device Enrollment

9.0(won by default)

473

Not enough data

Device Configuration

8.9(won by default)

482

Not enough data

Device Compliance

8.8(won by default)

449

Not enough data

Usage Information

8.8(won by default)

447

Not enough data

Data Separation

7.8(won by default)

381

Not enough data

Agentic AI - Unified Endpoint Management (UEM)

Autonomous Task Execution

7.4(won by default)

179

Not enough data

Multi-step Planning

7.2(won by default)

172

Not enough data

Cross-system Integration

7.4(won by default)

174

Not enough data

Adaptive Learning

7.2(won by default)

169

Not enough data

Natural Language Interaction

7.0(won by default)

167

Not enough data

Proactive Assistance

7.3(won by default)

175

Not enough data

Decision Making

7.3(won by default)

176

Not enough data

Additional Functionality

Mobile Content Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Remote Access & Monitoring

Not enough data

Not enough data

Deployment Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

BYOD Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Mobile Device Management

Not enough data

Not enough data

Endpoint Management

Not enough data

Not enough data

App Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Enterprise IT Management[Hide 50 FeaturesShow 50 Features](javascript:void(0);)

8.8

1,439

Not enough data

Analysis

Threat Detection

8.4(won by default)

916

Not enough data

Platform

Unified Communications Platform

8.0(won by default)

790

Not enough data

Remote Access

9.4(won by default)

1260

Not enough data

ITIL Policy Compliance

8.4(won by default)

735

Not enough data

Asset Tracking

8.8(won by default)

962

Not enough data

IT Knowledge Management

8.5(won by default)

823

Not enough data

IT Asset Management

9.4(won by default)

73

Not enough data

Activity Tracking

9.7(won by default)

51

Not enough data

Security

Endpoint Protection

9.0(won by default)

967

Not enough data

Patch Management

9.4(won by default)

1237

Not enough data

Disaster Recovery

7.9(won by default)

745

Not enough data

Service Management

8.9(won by default)

855

Not enough data

Remote Monitoring & Management

9.8(won by default)

102

Not enough data

Configuration Management

10.0(won by default)

50

Not enough data

Task Management

9.8(won by default)

23

Not enough data

License Management

9.6(won by default)

9

Not enough data

Capacity Management

9.5(won by default)

20

Not enough data

Compliance Management

9.9(won by default)

13

Not enough data

Service Level Agreement (SLA) Management

9.5(won by default)

13

Not enough data

Incident Management

9.9(won by default)

15

Not enough data

Workflow Management

8.3(won by default)

759

Not enough data

Agentic AI - Enterprise IT Management

Autonomous Task Execution

7.9(won by default)

198

Not enough data

Multi-step Planning

7.4(won by default)

162

Not enough data

Cross-system Integration

7.6(won by default)

171

Not enough data

Adaptive Learning

7.1(won by default)

159

Not enough data

Natural Language Interaction

7.1(won by default)

155

Not enough data

Proactive Assistance

7.2(won by default)

164

Not enough data

Decision Making

7.2(won by default)

165

Not enough data

Third-Party Integrations

9.5(won by default)

7

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Additional Functionality

IT Reporting

8.9(won by default)

6

Not enough data

Alerts/Notifications

9.0(won by default)

5

Not enough data

Dashboard

9.8(won by default)

7

Not enough data

Real-Time Monitoring

10.0(won by default)

6

Not enough data

Workflow Automation

9.7(won by default)

6

Not enough data

Audit Trail

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Security Tools

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Personalization and Recommendation

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Issue Auditing

Not enough data

Not enough data

API

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Mobile Device Management (MDM)[Hide 93 FeaturesShow 93 Features](javascript:void(0);)

9.0

958

Not enough data

Platform - Mobile Device Management (MDM)

Regulation Compliant

8.7(won by default)

499

Not enough data

Operating System

Multi-Systems Support

9.4(won by default)

872

Not enough data

Apple Support

8.3(won by default)

741

Not enough data

Android Support

8.6(won by default)

640

Not enough data

Management

Applicatons Management

8.9(won by default)

731

Not enough data

Applications Consolidation

8.5(won by default)

540

Not enough data

Whitelist

8.5(won by default)

529

Not enough data

Blacklist

8.4(won by default)

518

Not enough data

Usage Information

8.7(won by default)

592

Not enough data

Mobile Device Management

9.3(won by default)

63

Not enough data

Lockdown Management

9.8(won by default)

15

Not enough data

Endpoint Management

9.9(won by default)

61

Not enough data

User Session Management

9.8(won by default)

21

Not enough data

Patch Management

9.6(won by default)

73

Not enough data

Task Management

9.7(won by default)

28

Not enough data

Mobile Content Management

9.2(won by default)

6

Not enough data

Security Management

9.6(won by default)

25

Not enough data

Audit Management

9.7(won by default)

18

Not enough data

Remote Monitoring & Management

9.8(won by default)

64

Not enough data

Data Management

10.0(won by default)

5

Not enough data

Policy Management

9.8(won by default)

29

Not enough data

Compliance Management

9.5(won by default)

10

Not enough data

Asset Lifecycle Management

9.5(won by default)

25

Not enough data

Configuration Management

10.0(won by default)

10

Not enough data

User Management

9.7(won by default)

13

Not enough data

Inventory Management

9.7(won by default)

27

Not enough data

Software Management

9.4(won by default)

31

Not enough data

Deployment Management

9.2(won by default)

29

Not enough data

Content Management

Not enough data

Not enough data

Security

Remote Wipe

8.7(won by default)

577

Not enough data

Security

8.9(won by default)

625

Not enough data

Agentic AI - Mobile Device Management (MDM)

Autonomous Task Execution

8.1(won by default)

174

Not enough data

Multi-step Planning

7.7(won by default)

149

Not enough data

Cross-system Integration

8.0(won by default)

162

Not enough data

Adaptive Learning

7.8(won by default)

148

Not enough data

Natural Language Interaction

7.7(won by default)

143

Not enough data

Proactive Assistance

7.8(won by default)

151

Not enough data

Decision Making

7.8(won by default)

150

Not enough data

Third-Party Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Additional Functionality

Mobile Access

Not enough data

Not enough data

Usage Tracking/Analytics

Not enough data

Not enough data

Automatic Reset

Not enough data

Not enough data

Onsite Printing

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

For Android Devices

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Digital Signage

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Touch Screen

Not enough data

Not enough data

Point of Sale (POS)

Not enough data

Not enough data

Timeout

Not enough data

Not enough data

Multi-app mode

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

QR Codes

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Location Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Browsing Restrictions

Not enough data

Not enough data

Customizable User Interface

Not enough data

Not enough data

Self Check-In/Check-Out

Not enough data

Not enough data

Secure Browsing

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Video Looping

Not enough data

Not enough data

Self Ordering

Not enough data

Not enough data

For iPad Devices

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Single-app mode

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Check-in/Check-out

Not enough data

Not enough data

Ticketing

Not enough data

Not enough data

Order Entry

Not enough data

Not enough data

Broadcast Messaging

Not enough data

Not enough data

Visitor Tracking

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Wireless Internet Access Control

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Enrollments/Onboarding

Not enough data

Not enough data

Automatic User/Device Recognition

Not enough data

Not enough data

API

Not enough data

Not enough data

Kiosk Mode

Not enough data

Not enough data

Remote Update/Installation

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Synchronization Scheduling

Not enough data

Not enough data

IT Asset Tracking

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Wireless Troubleshooting

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Show 5 feature categories with incomplete data

Vulnerability Management[Hide 36 FeaturesShow 36 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Search/Filter

Not enough data

Not enough data

Risk Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Certificate Assessment

Not enough data

Not enough data

API

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Automated Containment

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Asset Discovery

Not enough data

Not enough data

Penetration Testing

Not enough data

Not enough data

Runtime Container Security

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

Issue Tracking

Not enough data

Not enough data

Threat Intelligence

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Endpoint Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Vulnerability Management

Not enough data

Not enough data

Goal Setting/Tracking

Not enough data

Not enough data

Vulnerability Assessment

Not enough data

Not enough data

Asset Tagging

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Vulnerability/Threat Prioritization

Not enough data

Not enough data

Vulnerability Protection

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

SQL Injections

Not enough data

Not enough data

Risk-Based Vulnerability Management[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

Risk Analysis

Risk Scoring

Not enough data

Not enough data

Reporting

Not enough data

Not enough data

Risk-Prioritization

Not enough data

Not enough data

Vulnerability Assesment

Vulnerability Scanning

Not enough data

Not enough data

Vulnerability Intelligence

Not enough data

Not enough data

Contextual Data

Not enough data

Not enough data

Dashboards

Not enough data

Not enough data

Automation

Automated Remediation

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Security Testing

Not enough data

Not enough data

Test Automation

Not enough data

Not enough data

Knowledge Management[Hide 42 FeaturesShow 42 Features](javascript:void(0);)

Not enough data

Not enough data

Knowledge Base

Q & A

Not enough data

Not enough data

Link Sharing

Not enough data

Not enough data

Searchable

Not enough data

Not enough data

Security

Verification

Not enough data

Not enough data

Role-Based Permission

Not enough data

Not enough data

Public vs Private

Not enough data

Not enough data

Content

Trackable Analytics

Not enough data

Not enough data

Import

Not enough data

Not enough data

File Viewing

Not enough data

Not enough data

Update Notifications

Not enough data

Not enough data

Communication

Social Features

Not enough data

Not enough data

Tagging 

Not enough data

Not enough data

Upload 

Not enough data

Not enough data

Comments

Not enough data

Not enough data

Additional Functionality

Collaboration Tools

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Text Editing

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

API

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Catalog Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Backup[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

Management

Disaster Recovery

Not enough data

Not enough data

Remote Backup

Not enough data

Not enough data

Storage Formats

Not enough data

Not enough data

Scheduled Backups

Not enough data

Not enough data

On-Demand Restoration

Not enough data

Not enough data

Reporting

Activity Monitoring

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Documentation

Not enough data

Not enough data

Security

Data Encryption

Not enough data

Not enough data

Security and Compliance

Not enough data

Not enough data

Deduplication 

Not enough data

Not enough data

Endpoint Protection[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

System Control

Device Control

Not enough data

Not enough data

Web Control

Not enough data

Not enough data

Application Control

Not enough data

Not enough data

Asset Management

Not enough data

Not enough data

System Isolation

Not enough data

Not enough data

Vulnerability Prevention

Endpoint Intelligence

Not enough data

Not enough data

Firewall

Not enough data

Not enough data

Malware Detection

Not enough data

Not enough data

Security Management

Incident Reports

Not enough data

Not enough data

Security Validation

Not enough data

Not enough data

Compliance 

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne")](https://www.g2.com/products/ninjaone/reviews)

NinjaOne

Small-Business(50 or fewer emp.)

45.7%

Mid-Market(51-1000 emp.)

46.5%

Enterprise(\> 1000 emp.)

7.8%

[![PDQ](https://images.g2crowd.com/uploads/product/hd_favicon/00bdfa08797c76448cef6ee7690152f0/pdq.svg "PDQ")](https://www.g2.com/products/pdq/reviews)

PDQ

Small-Business(50 or fewer emp.)

9.6%

Mid-Market(51-1000 emp.)

72.1%

Enterprise(\> 1000 emp.)

18.3%

Small-Business

(50 or fewer emp.)

45.7%

9.6%

Mid-Market

(51-1000 emp.)

46.5%

72.1%

Enterprise

(\> 1000 emp.)

7.8%

18.3%

Reviewers' Industry

[![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne")](https://www.g2.com/products/ninjaone/reviews)
NinjaOne

Information Technology and Services

27.2%

Computer & Network Security

14.0%

Hospital & Health Care

4.0%

Manufacturing

3.8%

Construction

2.8%

Other

48.2%

[![PDQ](https://images.g2crowd.com/uploads/product/hd_favicon/00bdfa08797c76448cef6ee7690152f0/pdq.svg "PDQ")](https://www.g2.com/products/pdq/reviews)
PDQ

Manufacturing

8.6%

Information Technology and Services

7.7%

Primary/Secondary Education

7.1%

Education Management

4.9%

Higher Education

4.9%

Other

66.7%

FAQs

## NinjaOne vs PDQ FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between NinjaOne vs PDQ Connect?

NinjaOne stands out for its broader feature set and higher review volume, while PDQ Connect is noted for its ease of administration and setup.

| [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | [PDQ Connect](https://www.g2.com/products/pdq-connect/reviews) |
| --- | --- |
| 4.7/5 (5,027 reviews) | 4.6/5 (424 reviews) |
| Mid-Market | Mid-Market |
| 9.1 | 9.2 |
| 9.1 | 9.2 |
| Ease of Use (1,373 all-time mentions) | Software Deployment (180 all-time mentions) |

### How do the pricing models of NinjaOne and PDQ Connect compare?

PDQ Connect is rated higher for value, with a higher Price/Cost satisfaction score than NinjaOne.

- **NinjaOne:** Reviewers frequently cite its value for money and competitive pricing, especially for non-profits, but some mention higher costs for small teams.
- **PDQ Connect:** Reviewers consistently highlight its reasonable price point and strong feature-to-cost ratio, with many noting it as a key reason for switching from other solutions.

### What are the best alternatives to NinjaOne and PDQ Connect?

The top three alternatives to NinjaOne and PDQ Connect are Atera, TeamViewer, and Action1.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5 (5,027 reviews) | Mid-Market | Competitive pricing, especially for non-profits | Ease of Use (1,373 all-time mentions) |
| [PDQ Connect](https://www.g2.com/products/pdq-connect/reviews) | 4.6/5 (424 reviews) | Mid-Market | Reasonable price point for features | Software Deployment (180 all-time mentions) |
| [Atera](https://www.g2.com/products/atera/reviews) | 4.6/5 (1,247 reviews) | Small-Business | — | Remote Monitoring and Management |
| [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4,155 reviews) | Small-Business | — | Remote Access |
| [Action1](https://www.g2.com/products/action1/reviews) | 4.9/5 (1,174 reviews) | Mid-Market | — | Patch Management |

### Which Endpoint Management features should I prioritize when comparing NinjaOne and PDQ Connect?

Buyers should prioritize Remote Access, Automation, Patch Management, Integrations, and Ease of Setup when comparing NinjaOne and PDQ Connect.

- **Remote Access:** NinjaOne (867 all-time mentions), PDQ Connect (118 all-time mentions)
- **Automation:** NinjaOne (909 all-time mentions), PDQ Connect (111 all-time mentions)
- **Patch Management:** NinjaOne (658 all-time mentions), PDQ Connect (68 all-time mentions)
- **Integrations:** NinjaOne (529 all-time mentions), PDQ Connect (recent reviews mention integrations, but below publish floor)
- **Ease of Setup:** NinjaOne (529 all-time mentions), PDQ Connect (129 all-time mentions)

### What are the pros and cons of NinjaOne vs PDQ Connect?

NinjaOne's headline strength is its ease of use and automation, while PDQ Connect is most praised for software deployment and ease of setup.

- **NinjaOne strengths:** Ease of Use (1,373 all-time mentions), Automation (909), Remote Access (867), Features (852), Customer Support (733), Patch Management (658), Integrations (529)
- **NinjaOne trade-offs:** Missing Features (792), Improvement Needed (424), Limited Features (396)
- **PDQ Connect strengths:** Software Deployment (180), Easy Deployment (132), Easy Setup (129), Remote Access (118), Automation (111), Reliability (98)
- **PDQ Connect trade-offs:** Missing Features (110), Improvement Needed (70), Limited Features (56)

### Is NinjaOne or PDQ Connect better for small businesses?

NinjaOne is better suited for small businesses, as reflected by its strong reviewer sentiment and broad feature coverage.

- **NinjaOne:** Largest segment is Mid-Market, but recent reviews from small-business users highlight ease of use, quick setup, and strong support for small IT teams.
- **PDQ Connect:** Largest segment is Mid-Market, with reviewers noting ease of setup and deployment, but fewer small-business-specific endorsements.

### Which Endpoint Management platform has better integrations?

NinjaOne is favored for integrations, with a significantly higher all-time mention count than PDQ Connect.

- **NinjaOne:** Integrations cited in 529 all-time reviews, with frequent mentions of Bitdefender and Apple Business Manager.
- **PDQ Connect:** Recent reviews mention integration with Microsoft Intune and SimpleMDM, but below the publish floor for all-time counts.

### How do NinjaOne and PDQ Connect compare on customer support?

PDQ Connect and NinjaOne are rated at parity for Quality of Support, both scoring 9.2, indicating equally strong reviewer satisfaction.

- **NinjaOne:** Reviewers consistently praise responsive and efficient support, with 733 all-time mentions of Customer Support.
- **PDQ Connect:** Reviewers highlight helpful onboarding specialists and fast support response, with 55 all-time mentions of Customer Support.

### Which is easier to implement, NinjaOne or PDQ Connect?

PDQ Connect and NinjaOne are rated at parity for Ease of Setup, both scoring above 9.0, with PDQ Connect slightly ahead at 9.2.

- **NinjaOne:** Reviewers frequently cite easy and quick setup, with 529 all-time mentions of Easy Setup and positive feedback on initial implementation experiences.
- **PDQ Connect:** Reviewers highlight very easy initial setup, intuitive onboarding, and rapid deployment, with 129 all-time mentions of Easy Setup.

### Which product has better Remote Access?

NinjaOne is more frequently cited for Remote Access, with a higher all-time mention count and strong reviewer sentiment.

- **NinjaOne:** Remote Access cited in 867 all-time reviews, with reviewers praising its speed, reliability, and background connection features.
- **PDQ Connect:** Remote Access cited in 118 all-time reviews, with reviewers noting its effectiveness for remote support and device management.

Alternatives

**NinjaOne Alternatives**

 ![Remote Monitoring and Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/remote-monitoring-and-management.svg "Remote Monitoring and Management")

[
Atera
](/products/remote-monitoring-and-management/reviews)

 ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")

[
TeamViewer
](/products/teamviewer/reviews)

 ![LogMeIn Resolve](https://images.g2crowd.com/uploads/product/hd_favicon/5df47d29bfebd94f95f917ab9355b37d/logmein-resolve.svg "LogMeIn Resolve")

[
LogMeIn Resolve
](/products/logmein-resolve/reviews)

 ![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice")

[
Freshservice
](/products/freshservice/reviews)

**PDQ Alternatives**

 ![Action1](https://images.g2crowd.com/uploads/product/hd_favicon/cce498d6eedd2c88f9ee42679f2640c0/action1.svg "Action1")

[
Action1
](/products/action1/reviews)

 ![Patch My PC](https://images.g2crowd.com/uploads/product/hd_favicon/dc6f68351d00a4222e53b57d0b9f18b5/patch-my-pc.svg "Patch My PC")

[
Patch My PC
](/products/patch-my-pc/reviews)

 ![ManageEngine Endpoint Central](https://images.g2crowd.com/uploads/product/hd_favicon/2f2a2afbb752a606964794b3d43d3fda/manageengine-endpoint-central.svg "ManageEngine Endpoint Central")

[
ManageEngine Endpoint Central
](/products/manageengine-endpoint-central/reviews)

 ![Remote Monitoring and Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/remote-monitoring-and-management.svg "Remote Monitoring and Management")

[
Atera
](/products/remote-monitoring-and-management/reviews)