PCRecruiter Reviews & Product Details

I like the functionality that allows you to access information in multiple ways. The customization is also excellent. I love the PCR Capture tool. The search functionality is robust. The PCR Outlook tool is solid. Review collected by and hosted on G2.com.

The quick search goes down multiple times per day. This makes the capture tool hard to use as you cannot select companies. The search does not index at times. You get the same popup every day even though you click "do not show again." The system has an outdated look and is clearly pieced together to give it new features. Review collected by and hosted on G2.com.

Ease of use. Automation of tasks The staff is always open to suggestions. Technical support is superior Continued enhancements and integration with other platforms. Cost-effective. Reliable They listen and readily improve based on user suggestions. Review collected by and hosted on G2.com.

I have been an avid user of PCRecruiter since 2000, if there is or was something I didn't like they took my suggestions gladly, implemented when it made sense, explained to me if the enhancement was complex and would take some time for developers to implement. They always keep me posted on progress and changes. Review collected by and hosted on G2.com.

In summary, both the system functionality and the customer service are excellent.

I have always found the support team to be responsive, knowledgeable, and helpful. I have no complaints.

The PCR software has evolved over time from a somewhat closed desktop version to a robust, ever-evolving online version with an open API. I do appreciate the effort and work done to improve the system

As part of our company strategic plan, we do evaluate our ATS platform annually. Candidly, there are flashier UI alternatives and also those with some workflows which are simpler and reporting which is more comprehensive. That said, we have always preferred the depth and richness of the functionality and automation provided by PCR to the competition. Any functionality that we have needed ahead of this being available through PCR has been easily supplemented by work done through the internal team or through the API. Review collected by and hosted on G2.com.

Some workflows and reporting can be improved.

I prefer that the API support be handled through the same support desk with human support.

Happy to provide additional information Review collected by and hosted on G2.com.

PCR's automatic tracking that you can enable or disable of any activity you want is incredible. I've used several others, even tried out many for an office that I was designated as the set up person, and nothing organizes better or reduces the amount of work and data organization a recruiter needs to do better than PCR. For the price, I think it's worth it's weight in gold. Also, other Recruiting CRMs are way more complicated to learn how to use and understand. Last, but definitely not least, PCR's customer support is beyond fantastic! Seriously... they're always there and have IT people who actually know how to give great customer service and walk you through how to do something, fix issues, etc. I'm pretty sure I wouldn't have stuck to recruiting or maintained the relationships I've formed over the years in my industry if I'd had to use one of those crazier recruiting CRMs that are out there. I've often told my friends in other industries that use general Sales CRMs, like Salesforce, (which I've used and is horribly inferior to PCR), that maybe one day the makers of PCR will make a general sales based CRM and if they do, my friends should hop on it immediately because of it's superior performance, tracking, and reduction of work PCR's model provides for it's users. Review collected by and hosted on G2.com.

With all the new and fantastic features that have been added recently, I think PCR should take it on themselves to set up demonstrations/live zoom personal interface calls with clients/offices that use PCR to show them how to use all the new features seamlessly... b/c we just never have the time to try and figure them out ourselves and end up not using them, or accidentally accessing them, and wondering what we did, etc. Review collected by and hosted on G2.com.

Very easy to train on and to learn the newest capabilities; good IT support. Would be a system that I recommend. Review collected by and hosted on G2.com.

Hard to use all the capabilities to fullest potentials; some of the IT questions can be hard to understand. Review collected by and hosted on G2.com.

The way PCR organizes Candidates, Companies and Contacts and makes it easy to find what you are looking for. Also the ability to bulk email rollups quickly when you get a search is an incredibly powerful too. It is intuitive and easy for my new employees to learn. Review collected by and hosted on G2.com.

The only real complaint I have is I wish it would automatically save after information is inputted into the system. Some fields automatically save, but I wish all fields would autosave after you move from them. Review collected by and hosted on G2.com.

Used it a long time know it in and out, very responsive when I need to change something Review collected by and hosted on G2.com.

the split-screen hard to see, not sure if it integrates to job boards directly Review collected by and hosted on G2.com.

I've been using PC Recruiter since 2006. Would highly recommend it to any Executive Recruiter. Review collected by and hosted on G2.com.

Mobile APP could be improved. Otherwise everything else is great Review collected by and hosted on G2.com.

I like the versatility of the product. I love the email capture. This portion helps me in other ways. Review collected by and hosted on G2.com.

Terminology. My terminology of things and Main Sequence terminology of things do not always sync. Review collected by and hosted on G2.com.

The overall functionality is very good and the level of support from PCR is very high. Review collected by and hosted on G2.com.

The overall speed of email sending. We send through AWS SES to 7000 people and the system takes a while to process them to AWS. Review collected by and hosted on G2.com.