Parnidia AI Chatbot Neria is a multilingual AI-powered customer service and sales automation solution that helps businesses (e-commerce stores, clinics, real estate agencies, and SaaS platforms) provide 24/7 support, capture leads, and increase conversions by leveraging instant responses and business-specific data.
Clients report up to 587 % ROI from time saved, 88.6 % satisfaction scores, and significant cost reductions in customer support.
What value you get from AI Chatbot?
1. 24/7 Instant Support in 80+ Languages. Neria answers customer questions within ~3 seconds, ensuring global businesses can deliver seamless support at any hour across diverse markets
2. Business‑Data Trained AI. Custom-trained on each client's website, CMS, PDF guides, and warehouse systems, Neria maintains high answer accuracy (~81 %) while minimizing AI hallucinations
3. Lead Capture & Sales Assistance. Beyond support, Neria asks qualifying questions, recommends or compares products, and captures contact info to drive conversions.
4. Order, Booking & Task Automation. Enables users to track orders, book clinic appointments, check product availability, and more with automated workflows.
5. Seamless Integrations. Chatbot easily connects with websites, CMS platforms, e-commerce, and warehouse systems for streamlined operations from chat to fulfillment.
6. Consistent, Empathetic Tone. Neria is designed to write empathetically and positively, Neria maintains customer satisfaction with fatigue‑free, polite interactions
Ideal Use Cases
Neria is suited for small to mid-sized businesses aiming to scale support and sales without proportionally increasing headcount. Typical use cases include:
1. Virtual storefront assistance: cart abandonment prevention, FAQs, product suggestions.
2. Clinic reception and appointment booking: instant patient support and appointment scheduling.
3. Real estate inquiries: multilingual customer support on listings and property queries.
4. SaaS platforms: onboarding guidance, user support, ticket handling.
Custom Setup
During setup, Parnidia engineers collaborate with clients to ingest relevant business content and configure AI prompts and integrations tailored to specific workflows. Neria can be launched on live websites and communication channels quickly, transitioning into an analytics portal that enables performance monitoring and constant knowledge base improvements.
Our AI engineers focus on accuracy through rigorous RAG (retrieval-augmented generation), human prompt engineering, and ongoing quality assurance.