--- title: Paperform Reviews meta_title: 'Paperform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 86 reviews by the users' company size, role or industry to find out how Paperform works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 86 scale: '5' date_modified: '2026-11-03' parent_category: name: Content Management url: https://www.g2.com/categories/content-management ---

Paperform Reviews & Product Details

Profile Status

This profile is currently managed by Paperform but has limited features.

Are you part of the Paperform team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Pricing

Pricing provided by Paperform.

Free

Free

Essentials

Starting at $24.00
Per Month

User Insights

Average based on 86 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Sign in to view

Per Month

Paperform Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Paperform, and what problem is it built to solve?

Paperform is an online form builder for small and medium businesses that rely on forms in their daily work. Its document-style editor lets teams create and brand forms by adding questions, products, and media inline.

What languages does Paperform support?

Paperform supports 1 language: English.

What company sizes and industries is Paperform the best fit for?

Paperform users who rate it positively are most often from small businesses, with additional representation from mid-market and enterprise organizations. The industries with the strongest presence include:
  • Company size — Small businesses (50 or fewer employees) are the most represented, followed by mid-market and enterprise organizations.
  • Marketing and advertising — A prominent industry among positively rating users.
  • Education — Including education management, higher education, and professional training.
  • Consulting and nonprofit organizations — Both appear among the represented sectors.
  • Technology and software — Including computer software and information technology services.

How long does it take to implement Paperform across a team?

Paperform is often live in less than a day, while some teams take longer to configure and launch. The reported implementation ranges fall into these clusters:
Time to go live Relative frequency
Less than 1 day Most common
Less than 1 month Also reported
1–3 months Less common

What customer support options does Paperform provide, and how do users find the overall support experience?

Paperform provides support through chat, email/help desk, FAQs and forums, and a knowledge base. The support experience is described as responsive and helpful, with users especially appreciating access to knowledgeable people who can work through setup questions and more complex form logic.

What is the experience like for teams switching to Paperform from another tool?

Teams switch to Paperform for a more flexible, polished form experience, often after finding another tool too limited, difficult to customize, unreliable, or expensive for their needs. Moves from tools such as Typeform, Jotform, Google Forms, Wufoo, and Formstack are associated with better design options, stronger logic and calculation capabilities, easier integrations, and support for payments or scheduling. Users describe the transition as a way to bring more of their form workflows together without relying as heavily on developers or separate tools.

What tools and platforms does Paperform integrate with, and how do these integrations help users get more value from the product?

Paperform offers 12 integrations, helping teams pass form responses into the services they already use and automate follow-up work. Users describe using integrations to reduce manual data entry, keep records synchronized, and trigger downstream tasks or communications.
  • Automation and workflow — Zapier and Make.
  • Data and productivity — Airtable and Google Workspace.
  • Project and team collaboration — Asana and monday.
  • Web publishing — Webflow.
  • Payments — Stripe.

What features or capabilities could make Paperform even more useful?

Paperform could be more useful with finer control over how forms look and how teams manage them, along with more flexibility in some advanced workflows. Recurring improvement areas include:
  • More detailed design controls for fonts, colors, layouts, field widths, and embedded form spacing.
  • Better ways to organize large form libraries, including more flexible folder structures.
  • Richer reporting and analytics for reviewing and sharing form results.
  • More flexible integrations and data handling, including easier inbound data flows and customizable webhook outputs.
  • Smoother setup and reuse of advanced calculations and complex logic.

Paperform Reviews (86)

View 1 Video Reviews
Reviews

Paperform Reviews (86)

View 1 Video Reviews
4.8
86 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Jacob L.
JL
Jacob L.
Producer
Small-Business (50 or fewer emp.)
Originally submitted 9/19/2022
"Awesome form tool to create surveys and collect customer data!!"
5/5
What do you like best about Paperform?

Being able to collect names and emails using a survey is super helpful for my email marketing to new potential customers Review collected by and hosted on G2.com.

What do you dislike about Paperform?

The cost is a little high. I pay the $24 a month right now. I am just starting a business and the cost is a little high when I'm not making a lot of income. Review collected by and hosted on G2.com.

Helen K.
HK
Helen K.
Marketing and Communications Specialist
Small-Business (50 or fewer emp.)
"The perfect blend of ease-of-use with complex functionality."
5/5
What do you like best about Paperform?

We love how easy it is to create forms -- from using their pre-built templates to even creating them from scratch. The templates are easy to customize, albeit with some limits (such as only two columns for questions side-by-side), but it does everything else so well that those limits are a non-issue. Their customer service is also phenomenal, and so easy to reach them via the corner chat if I ever run into problems. Review collected by and hosted on G2.com.

What do you dislike about Paperform?

I would love the ability to apply our brand colors and fonts automatically to a new form even after selecting a template. But it is easy enough to change everything over that it isn't a HUGE issue. But it would be a nice-to-have feature. Review collected by and hosted on G2.com.

Bryan M.
BM
Bryan M.
Marketing Strategist
Small-Business (50 or fewer emp.)
"Most complete form builder I've used and it converts really well!!"
5/5
What do you like best about Paperform?

I like the clean design and user interface. Also, the Google Sheets and Activecampaign integrations allow us to automate a number of tasks. Review collected by and hosted on G2.com.

What do you dislike about Paperform?

There's not much for me to complain about but I do wish we could set up on our own domain. Review collected by and hosted on G2.com.

Diego Q.
DQ
Diego Q.
Customer Success Regional Manager
Small-Business (50 or fewer emp.)
Originally submitted 11/30/2021
"A Google Form on steroids"
4/5
What do you like best about Paperform?

Paperform ease of use relies on being able to create complex yet straightforward forms. I really like how at the beginning, it seems that it's a blank page, but as soon as you get the hang of it, you can add logic jumps and integrations. Comparatively to Typeform, I've seen better response rates because people are used to the Google Forms formula and Paperform does that but even better. Review collected by and hosted on G2.com.

What do you dislike about Paperform?

I'm pretty happy with what I have accomplished with Paperform; maybe the one thing would be that the learning curve was a bit longer than when I used Typeform and that I can't seem to find how to archive instead of delete Forms. I ended up creating a Folder. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
EH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Best formmaker in its price point"
4.5/5
What do you like best about Paperform?

Provides easy access (with a lot of templates) to create good-looking and easy-to-access forms. Also provides shortcodes to pull or display data at different locations in notifications and confirmation emails. Review collected by and hosted on G2.com.

What do you dislike about Paperform?

Does not provide a recurring form serial number, so one has to put a time stamp to distinguish Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Lack of KLAVIYO ESP Integration"
3.5/5
What do you like best about Paperform?

Intuitive and ease of use But less ecommerce oriented The Cons is the lack of Klaviyo EP Integration. you must use Zapier for this at an additional fees (paying for tasks) Review collected by and hosted on G2.com.

What do you dislike about Paperform?

Lack of direct integration WITH ecommerce ESP and ecommerce Helpdesks. The essential integration with KLAVIYO is not available (vs Typeform)despite the increase of pricing (more than doubled) Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Great survey building capabilities, just needs better platform organization"
3/5
What do you like best about Paperform?

The customizability of Paperform has really grown over the past few months. The conditional formatting, types of questions, and post-completion options have really improved. Review collected by and hosted on G2.com.

What do you dislike about Paperform?

We use Paperform every single day and have been for years. We have so much stored within the platform, but no way besides many "spaces" to organize our forms efficiently. Review collected by and hosted on G2.com.

Shubham A.
SA
Shubham A.
Operations and Training Manager
Enterprise (> 1000 emp.)
"Standard yet unique and intuitive way of creating digital forms"
4.5/5
What do you like best about Paperform?

I love everything about Paperform. Some of the key features that I like are: a) The interface is user-friendly b) I can add images, logos, and videos besides asking questions and answers only c) I was able to create a payment gateway for our company, which helped a lot in collecting payments d) Paperform provides other text styles that make every form look so beautiful and alluring e) It is totally a web-based system. You can share the forms directly with the user by sharing the link. The user can then fill the form, and for n number of users, you can check the data in the form of graphs or other measuring versions. Review collected by and hosted on G2.com.

What do you dislike about Paperform?

Nothing to dislike but developers can add more features like speech-to-text recognition and a few more editing features to enhance the standards of creating forms with the help of Paperform. Review collected by and hosted on G2.com.

Aarzoo A.
AA
Aarzoo A.
ML data associate
Enterprise (> 1000 emp.)
"Can do more than just creating forms with Paperform"
4/5
What do you like best about Paperform?

As the title suggests, it not only helps in creating document forms and editing forms just like a normal document. It also helps in creating payment forms or product pages in a very fast and efficient manner. Therefore, you can share those forms with your customers in a B2C product market where end users will fill that survey form on the internet directly, and you can see the results or the trendline in a very unique and astonishing way. Apart from adding questions and answers, you can add images, videos, and texts written in different styles anywhere on the page. You can add logos very easily by inserting the .png format. Overall, I would say Paperform reduces the work of the feedback department in an offline manner and helps companies take customer reviews online. Review collected by and hosted on G2.com.

What do you dislike about Paperform?

I think I haven't found anything to dislike about Paperform, but yes, developers can add a lot more templates for the ease of the users. Review collected by and hosted on G2.com.

Bryan M.
BM
Bryan M.
Co-Founder
Small-Business (50 or fewer emp.)
"The most flexible form builder we've used"
4.5/5
What do you like best about Paperform?

What I like best is the 'word doc' style layout of creating the forms. It makes embedding to different web pages clean and seamless. Review collected by and hosted on G2.com.

What do you dislike about Paperform?

There isn't much that I dislike about Paperform. The only 'nice to have' would be the ability to import our own fonts so that branding can completely match our websites. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Paperform.

Free

Free

Essentials

Starting at $24.00
Per Month

Pro

Starting at $49.00
Per Month
Paperform Comparisons
Paperform Features
Survey Builder
Customizable Questions
Question Branching
Branding
Multimedia Support
Reporting & Analytics
Permissions
Custom Fields
Conditional Logic
Multi-page Forms