---
title: Pantheon Reviews
meta_title: 'Pantheon Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 725 reviews by the users' company size, role or industry
  to find out how Pantheon works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 725
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Development
  url: https://www.g2.com/categories/development
---

# Pantheon Reviews
**Vendor:** Pantheon  
**Category:** [WebOps Platforms](https://www.g2.com/categories/webops-platforms)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 725
## About Pantheon
Pantheon is the website operations (WebOps) platform top developers, marketers, and IT use to build, launch and run their Drupal, WordPress and NextJS websites. Pantheon includes all of the tools professional developers need to build mission-critical sites—like staging environments, version control, backups and workflow. Powering 700,000+ sites with over 17 billion page views, Pantheon’s container-based infrastructure allows you to launch websites faster, without worrying about traffic spikes, security, or performance. It’s free in development. You can scale in software on the same infrastructure from day one, and never touch a server again. Create your free account now!



## Pantheon Pros & Cons
**What users like:**

- Users value the **24/7 knowledgeable customer support** at Pantheon, making troubleshooting and updates seamless and efficient. (13 reviews)
- Users appreciate the **ease of use** of Pantheon, enjoying streamlined processes and accessible support for all experience levels. (12 reviews)
- Users value Pantheon for its **consistent updates and excellent support** , making website management straightforward and efficient. (10 reviews)
- Users value Pantheon&#39;s **reliable uptime and speed** , ensuring consistent website performance and excellent support. (9 reviews)
- Users appreciate the **easy setup** with Pantheon, thanks to seamless updates and user-friendly site management. (6 reviews)
- Users appreciate the **easy one-click deployment** and robust multi-dev environments, enhancing their development workflow significantly. (6 reviews)
- Deployment (5 reviews)
- Easy Management (5 reviews)
- Performance Speed (5 reviews)
- Tool Efficiency (5 reviews)

**What users dislike:**

- Users note that Pantheon is **expensive** , though they acknowledge the value and quality it provides. (7 reviews)
- Users find the **high pricing** of Pantheon a drawback, especially for smaller projects despite its quality. (4 reviews)
- Users experience **bug issues** with Pantheon, especially during updates and when using command line tools, causing frustration. (3 reviews)
- Users find the **steep learning curve** of Pantheon challenging, especially for teams lacking technical expertise. (3 reviews)
- Users find the **pricing issues** of Pantheon challenging, particularly for smaller projects and organizations. (3 reviews)
- Technical Issues (3 reviews)
- Users report **update issues** , including downtime and slow response to multidev merging complications during updates. (3 reviews)
- Coding Knowledge Required (2 reviews)
- Users experience **dashboard issues** including clunkiness and inadequate technical documentation impacting usability. (2 reviews)
- Developer Challenges (2 reviews)

## Pantheon Reviews
  ### 1. Best way to kick-start a Drupal project

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2018

**What do you like best about Pantheon?**

The possibility to start a project right at the platform and not have kick start it on my laptop is a killer feature. You can pretty much make a fast prototype inside the pantheon platform. The different environments are the best for taking control of whats on my live site while you are developing. Thanks to this you can implement new features and test them with the actual database in your live site. Having terminus is a great help if you like to do be able to do everything from the command lines as most developer like to, and also gives you advantages, you can make a script that will make a site for you and start working on it right from the CLI.

**What do you dislike about Pantheon?**

The pricing is not that competitive for a small site, nevertheless, this a solution best suited for big sites.

**Recommendations to others considering Pantheon:**

Do try to implement a solution with them, use the fact that you get access to multiple environments for developing and testing.

**What problems is Pantheon solving and how is that benefiting you?**

Prototyping a website quickly and check if something can be done trivially is brilliant feature. You can actually develop a lot quicker and safer than if you were to have to implement a test and a live environment yourself. The fact that you can rely on Pantheon to handle all the infrastructure is the best possible thing for a web company that wants to focus solely on developing solutions to it's clients. 

  ### 2. Functional programming and terminal code monkey

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2018

**What do you like best about Pantheon?**

*Did
*What DID I like best?
Multi-Dev for individual users this was literally one of your best features by far. On an enterprise level Im glad that you are keeping it as a legacy item, but on a personal dev level I will be migrating my accounts and builds elsewhere as I would like to add new developers to the projects im working on.

**What do you dislike about Pantheon?**

Multi Dev is becoming a legacy feature. Anyone worth recommending pantheon have already started the talks to determine where next to migrate to sustain the dev community, as this shuts out new developers who haven't been grandfathered in.

For development I understand the need to manually commit changes, but for practical day to day updates pushed live within the drupal environment it should be an auto commit; I have had co-workers (of the luddite type) that will make micro changes on the live site without informing me and it would be erased when I clear the cache prior to cloning and prepping for upflow. 




**Recommendations to others considering Pantheon:**

I

**What problems is Pantheon solving and how is that benefiting you?**

web presence, information architecture, structural flexibility and adaptability secure enough to last a minimum of 3 years (normally 5-7) with how fast everything is currently moving.

Only benefit: I actually appreciate that you care about your product and do try to provide the best documentation to support users and their decisions. I understand that a majority of your business is enterprise so their needs drive the functionality and usability of the site, as you pointed out in the "your pricing package change" email you sent out. I have benefited from being well informed from the source, as to make healthy decisions moving forward.

  ### 3. Great flexibility for developers

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sebastian N. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 17, 2018

**What do you like best about Pantheon?**

Spinning up feature branch environments has been very handy. Features can be shown to key players quickly and efficiently.

**What do you dislike about Pantheon?**

Though the flexibility is there for spinning multi-environments, it would be nice to not be locked down by the master branch on the deployment of code from DEV > TEST > PROD.

**Recommendations to others considering Pantheon:**

Development teams thrive with Pantheon.

**What problems is Pantheon solving and how is that benefiting you?**

Peace of mind for managing the servers. Uptime is pretty reliable. Having the free SSL option is very useful. This helps reduce costs that are often seen as an after thought. Pantheon has made it very easy for customers to have a secure site without having the hassle of ordering an SSL until they want more protection/privacy.

  ### 4. Great platform, but can leave you helpless

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2018

**What do you like best about Pantheon?**

Ease of development workflows. Pantheon is great for tracking code changes and working with teams.

**What do you dislike about Pantheon?**

Platform reliability and cost. I've experienced at least one issue each month with workflows not working, and even the entire platform being down at one point. 

When the platform goes down, you are completely helpless. You're left trying to open tickets and waiting on Pantheon engineers to resolve your issues. Given that the platform costs significantly more than other alternatives, this is really frustrating. I've migrated major sites off of the platform because the Enterprise level service is not affordable and the self serve plans do not afford sufficient control.

**Recommendations to others considering Pantheon:**

Pantheon is a good fir for businesses who will use teams to work on their website, but do not have the technical experience to leverage cloud platforms live AWS. For businesses that do have technical expertise, Pantheon could be very frustrating because you lose control.

**What problems is Pantheon solving and how is that benefiting you?**

Pantheon offers a well defined work flow to control development process among teams.

  ### 5. Robust features for the savvy web developer

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2018

**What do you like best about Pantheon?**

Pantheon's host of features are great! It's easy to maintain and consistently update multiple sites running on the same platform and is perfect for businesses that manage hundreds of thousands of websites that need to be maintained on a daily basis. 

**What do you dislike about Pantheon?**

Sometimes, the servers go down on Pantheon and it affects all sites running on the platform. This can be a major setback combined with the wrong workflow of a company and it gets frustrating that these issues come up and there's little to no control on the developer's side of things to mitigate these issues from frequently happening.

**Recommendations to others considering Pantheon:**

If you're looking for a web hosting platform that makes it easy to manage hundreds of thousands of websites built on the same architecture with some useful automation on the side, Pantheon is the way to go!

**What problems is Pantheon solving and how is that benefiting you?**

Being able to update hundreds of websites running on wordpress at the same time has been a major boon for our business and allows us to spin up and develop sites for clients quickly.

  ### 6. Pantheon is now my first choice for Drupal Hosting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2018

**What do you like best about Pantheon?**

I'm not a professional developer but as a digital marketer who loves Drupal, Pantheon makes it easy to keep my sites up to date. Trying to keep Drupal core and modules current can be a challenge unless you have a a developer in your pocket. Pantheon makes that unnecessary.

You also get a free development sandbox to play with, that comes with all the trappings of a live site without the custom domain name. Once you decide to flip the switch, it's pretty easy and reasonably priced.

**What do you dislike about Pantheon?**

Well....that I have to pay for it? :D They are reasonably priced tho

**Recommendations to others considering Pantheon:**

As a non-developer, make sure that any developers you hire/contract are very familiar with the CMS you plan on using, be it Drupal, WP, or something else. 

**What problems is Pantheon solving and how is that benefiting you?**

I don't have to keep a developer on staff to keep Drupal core and modules up to date. I only have to hire a developer to do actual web work on the site. 

  ### 7. Git + Wordpress = Happiness

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 12, 2018

**What do you like best about Pantheon?**

I can use a more standard professional web developer workflow through different environments and the ability to use git. Pantheon takes the dev-ops headache away for us and allows us to just focus on making the site better. I really like the new ability to use Lando which makes local dev as simple as spinning up a Docker container.

**What do you dislike about Pantheon?**

The multi-dev workflow is really nice but takes time to wrap your head around. Getting a local version set up with MAMP is a pain and problematic but now you can use Lando. 

**Recommendations to others considering Pantheon:**

Wordpress hosting and management can be tricky and stressful. Pantheon takes the stress away and allows us to push the limit of our site quicker and with confidence.

**What problems is Pantheon solving and how is that benefiting you?**

We have a robust blog that has solid uptime. Our visitors benefit the most but we can also have multiple devs now working on different parts of the site with less fear. The automatic backup feature and on demand  backup takes the stress away when updating PHP versions or a group of plugins all at one time.

  ### 8. Great Platform, Continually Evolving.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2018

**What do you like best about Pantheon?**

Pantheon really shines in their approach to a streamlined user experience for managing your sites, not unlike Wordpress itself. Dashboards, integrations and services are very polished, intuitive and easy to use.

Where they go the extra mile is their commitment to the communities and architecture once you look under the hood. Pantheon continues to surprise in their thoughtful dedication in how they approach their "stack" and provide useful tools for developers to build on top of their environment.

**What do you dislike about Pantheon?**

The enviroment is also a double edged short. In order to have great performance and support, there is hard and fast rules for what you can and can't do as a developer within their platform. This can be stifling at times and really will vary on a site by site basis. 

Make sure when considering Pantheon you research these limitations and work with them to identify if they are the fit for you. They have a methodology and requirements which may not suit all sites.

**What problems is Pantheon solving and how is that benefiting you?**

Pantheon provided a scalable solution that made it easy to work with some of more heavy duty clients freeing up our developers to focus on the project and not the hosting stack. 

  ### 9. Hands down the best vendor we work with

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** July 17, 2018

**What do you like best about Pantheon?**

Pantheon is always innovating their product to stay inline or ahead of industry best practices. Their tools are second to none, and polished to the point that we can include non-technical personnel in the development process. They are incredibly attentive to our needs, and offer valuable guidance on how we can better use their platform. We get an immense amount of value from this platform in terms of infrastructure and tools.

**What do you dislike about Pantheon?**

Finding things we dislike becomes increasingly difficult.

**Recommendations to others considering Pantheon:**

If you manage a development workflow right now using custom infrastructure, you do not know yet what you are missing. Between multi-devs, Terminus, and a number of other tools, Pantheon will transform your process, make your developers better at what they do, and bring stresses about availability down to a minimum.

**What problems is Pantheon solving and how is that benefiting you?**

Pantheon offers tools for our support teams to push approved changes to live customer sites, tools for developers to quickly test and deploy changes, and a stable, managed infrastructure that our DevOps team does not need to worry about.

  ### 10. Decent, but aimed more at vendors than clients

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2018

**What do you like best about Pantheon?**

Makes most things very easy. Good dashboard, plenty of good options for good developer practices. Solid command-line tool. Good support usually, when you can get it.

**What do you dislike about Pantheon?**

Clearing caches is unreliable. Too many commands time out from the command line tool or fail with error numbers and zero explanation and nothing comes up on Google. Docs are a mix of old and new information and are an utter chaotic mess, sometimes great, sometimes awful, usually hard to find. Support chat is rarely available (no reply for 20 minutes and I quit) and most support requests end up being tickets and email-driven. Support good otherwise. Dashboard tells me 1200 times a day that the dashboard isn't refreshing properly. Doesn't matter how many times I x it out... it just keeps coming back. Tons of 500 or 50* errors come up for pages so page loads are an issue. Config files are clunky; many lines of code for a single redirect. Access to server is clunky. Notification of Pantheon issues is never timely., like they don't want us to know there are issues until it's undeniable, but it means I spin my wheels when things go wrong...and they go wrong too often. Response times are patchy. Failure get nebulous meaningless unhelpful errors that don't appear in my logs. Support staff are generally good but often contradict each other. Stuff presented at DrupalCon is rarely easily done nor a readily available function. It's not aimed at me as a solo site maintainer, it's aimed at teams with big budgets.

**Recommendations to others considering Pantheon:**

Try it out first. Think about what it'll be like when your site is huge. It's damned expensive so think about costs.

**What problems is Pantheon solving and how is that benefiting you?**

Better Drupal solution was the hope...but then I can't even reliably clear caches so I'm not sure I'm getting that.

  ### 11. Pantheon makes Wordpress hosting easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** July 17, 2018

**What do you like best about Pantheon?**

Having Git integration with multiple development servers + staging with backups makes it a breeze to manage Wordpress websites.  While I currently use Pantheon primarily as the service my company has chosen for Wordpress hosting because of its enterprise features, I would recommend to my freelance clients to host with Pantheon because Git has its obvious benefits and how the file system works, it's much more difficult have a site infected with malware.

**What do you dislike about Pantheon?**

The backend can be a little clunky, the backups can take a long time and it's a major issue to try to restore a backup time wise, it's faster to clone from the staging server to restore than use a direct backup.  Not every plugin you might be accustomed to use with Wordpress works with Pantheon, for example, any plugin which requires write access to the plugin/theme folder simply won't function.

**Recommendations to others considering Pantheon:**

I would highly recommend looking into setting up your own integration with Pantheon using Terminus.  The default Pantheon workflow is pretty good (but can be multi-dev unfriendly) but where it starts to shine is when you get things set up to automatically where your local dev clones from your staging server and you can easily sync files from server to server.  At the default level, there's lots of clicking required in the dashboard.

**What problems is Pantheon solving and how is that benefiting you?**

Pantheon has made it easy to have standards-based workflows and it's possible to tie in your own CI solution over using Pantheon's default set up.  Pantheon has made it possible to have multiple devs using a similar setup and workflow while also giving maximum dev flexibility.

  ### 12. Painless Switch, Increased Performance, Greater Efficiency

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2018

**What do you like best about Pantheon?**

The version control and dev / test / live structure are huge gains for us. The write-only live site files improves security, the free SSL certificates are a bonus, and the lack of a bundled email service helps us recommend services such as G Suite instead of having to wrangle the headache of email ourselves. . 

**What do you dislike about Pantheon?**

Not being able to host DNS at Pantheon is a minor inconvenience, but we understand the reasoning behind it. We did have to make adjustments to our WordPress SOPs re: security (Wordfence), caching (WP Super Cache) and site optimization (.htaccess code snippets and redirects), but it was easy enough to adapt our processes to accommodate Pantheon's preferred workflows. 

**What problems is Pantheon solving and how is that benefiting you?**

With Pantheon's container-based platform, we were able to reclaim a large part of our time that was previously being spent performing server admin tasks. Version control was also something we'd struggled with implementing in the past, and Pantheon's integrated solution makes it a breeze. The multidev option also allows us to grant access to 

  ### 13. Good product and even better support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Venture Capital & Private Equity | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 18, 2018

**What do you like best about Pantheon?**

Everyone I've interacted with from the sales team to the migration team to the support team has been top-notch. The product is straightforward and much better than hosting Wordpress ourselves.

**What do you dislike about Pantheon?**

We have a very custom setup (proxy server sitting in front of Pantheon and another blog system) so it's been a bit tricky getting everything to play nicely. This has more to do with our use case than with Pantheon itself, but it's been the biggest source of pain so far.

**What problems is Pantheon solving and how is that benefiting you?**

We used to just have a single wordpress instance. If we wanted to make any changes then we had to make those changes in production. This caused us to be scared of making any significant changes, most importantly we had not updated wordpress to the latest security patches. Panethon allows us to make changes much more quickly and trust that those changes won't bring the site down

  ### 14. Pantheon is the Cadillac of managed WordPress

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathan G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 18, 2018

**What do you like best about Pantheon?**

Being able to get a WordPress site with dev, test, and live environments up and running (with backups)  in under 15 minutes is fantastic. Doing this manually, would take at least an hour or two.

**What do you dislike about Pantheon?**

It would be nice if Redis was included in the Basic package.

**Recommendations to others considering Pantheon:**

Give Pantheon a try, you can spin up a website or import one into a dev environment, at no cost.

**What problems is Pantheon solving and how is that benefiting you?**

As an agency, reselling Pantheon has helped us significantly reduce the amount of time we spend managing the components require for running our client's websites, including OS patching, database, PHP, web server, backups, and Git repos for dev, test, and live environments.

  ### 15. Great Wordpress and Drupal hosting solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Duane T. | Principal Success Architect - Slack, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2018

**What do you like best about Pantheon?**

The development and deployment experience on Pantheon is excellent, using familiar tools, but also provided some specialized command-line tools for those who need it.  Also, the ability to use Pantheon for free for small prototypes or proof-of-concept projects is awesome.  The fact that both Wordpress and Drupal are support with basically the same development and deployment processes is also very nice.

**What do you dislike about Pantheon?**

It has been a while since I have worked with Pantheon due to a job change, but there was no phone support available for critical production issues.  I am not sure if that is still the case.

**What problems is Pantheon solving and how is that benefiting you?**

Back when I was using Pantheon more, we wanted a platform that was easy to use for developers building serious Drupal websites.  Drupal is, by and large, a pain in the ass, but Pantheon eases a lot of that pain.  Especially when it comes to Drupal 8.

  ### 16. Pantheon Services for Drupal/WordPress Freelancers

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dustin B. | Web Content Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 18, 2018

**What do you like best about Pantheon?**

I really like that I can spin out Drupal Distributions to be able test new systems and easily move code and databases using the environmental workflow.

**What do you dislike about Pantheon?**

There is very little I dislike with the services.  I've never had any problems with site during development.  The only thing that is slightly annoying, but understandable is the automatic archiving of sites if you haven't logged in recently.

**Recommendations to others considering Pantheon:**

Pantheon has great services and is committed to the Open Source community.

**What problems is Pantheon solving and how is that benefiting you?**

Pantheon allows me to rapidly spin up sites and then easily bring them back down to my local development environment.  This allows me to be more efficient with my time.

  ### 17. Great for more technically inclined individuals/businesses.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Gerrit M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2018

**What do you like best about Pantheon?**

I really like the ability to have multiple staging environments for my websites. Being able to make changes, test, and then deploy without impacting the live site is a huge advantage. 

**What do you dislike about Pantheon?**

When I first started using Pantheon it was quite confusing to figure out how to move between each staging environment. I had quite a bit of trouble working with Terminus as well. (still have issues on Windows 10)

**Recommendations to others considering Pantheon:**

Read the documentation carefully to determine if this solution is right for you. 

**What problems is Pantheon solving and how is that benefiting you?**

We are able to quickly develop & deploy client websites. We moved away from other providers so that we could have more flexibility with Pantheon.

  ### 18. Used to be awesome, and now it's not

**Rating:** 3.0/5.0 stars

**Reviewed by:** Ofer S. | Independent Business Owner, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 18, 2018

**What do you like best about Pantheon?**

Ease of use, it just works, can take care of performance very well, running DevOps is so easy

**What do you dislike about Pantheon?**

the new pricing while reducing features, and lately performance were not good

**Recommendations to others considering Pantheon:**

If you are a small business, you are out of luck, because this product just became way pricier than it used to. If you have a website that needs great performance, and you want to sleep quietly at night, this is probably your best option today to get as an amazing hosting provider for Drupal.

**What problems is Pantheon solving and how is that benefiting you?**

DevOps, no need to worry that the site will stop working. easy to work with a team on a project.

  ### 19. Standardize your Hosting with Pantheon

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joseph K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 18, 2018

**What do you like best about Pantheon?**

Pantheon workflow between Dev, Test, and Live. It's great to have this workflow pre-setup for you, and there's no worries about going forward. Additionally, I like the process of taking a website live. It's clear and concise. The DNS information provided is helpful, and can be easily copied. 

**What do you dislike about Pantheon?**

The servers are sometimes slow, and DEV is most likely the slowest. The DEV servers go to sleep if they're inactive for awhile, and are sluggish for awhile when they wake up. Sometimes the Pantheon search + replace doesn't work foolproof.

**Recommendations to others considering Pantheon:**

Review platform restrictions

**What problems is Pantheon solving and how is that benefiting you?**

Creative Agency standardized our workflow, and removed a lot of system administration headaches. 

  ### 20. Pretty Great Hosting

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 17, 2018

**What do you like best about Pantheon?**

Easy to use, great documentation, and you can actually see git history on the admin interface -- unlike Acquia.

**What do you dislike about Pantheon?**

Hmm. Terminus has a learning curve -- but we had great training at the start and the documentation is pretty good. Using a different upstream makes things a bit tricky, too. 

**Recommendations to others considering Pantheon:**

You will have the easiest experience if you start a totally new build on Pantheon and use their Upstream to build on top of.

As a dev, I recommend you make use of Terminus. It's extremely helpful.

**What problems is Pantheon solving and how is that benefiting you?**

It's just made our entire hosting infrastructure so much better, and a lot less painful. We spend a lot less time on devops now and can focus more on the work of building and maintaining sites for our clients. More than any platform I've used, Pantheon does not get in the way of my job.

  ### 21. Bulletproof workflow and support.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2018

**What do you like best about Pantheon?**

The workflow ensures best practices and presents many opportunities to avoid and theme, plugin, or other issues. Their support team is fast and accurate in responses, they actually know what they are talking about and can provide real developer level support. 

**What do you dislike about Pantheon?**

No issues at all in day to day use. I just wish there were more plan option to support even small websites. The initial setup does require some learning if you are not familiar with GIT. It is sometimes slow to setup codebase access for a new device.

**Recommendations to others considering Pantheon:**

Try the workflow with a lower level account and then upgrade as needed. 

**What problems is Pantheon solving and how is that benefiting you?**

The workflow of going from GIT to sandbox, staging, and then live with their streamlined dashboard is the easiest and most bulletproof WordPress development environment I've used. And, their support is great and fast if you do need it. 

  ### 22. Peace of mind while running a cloud based hosting.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 05, 2016

**What do you like best about Pantheon?**

Pantheon's turnkey 3 environments workflow and the fact that we don't have to worry about server maintenance is what sold me on Pantheon. The superb customer support is bonus.

**What do you dislike about Pantheon?**

Not being able to ssh directly to the server as root was hard to get used to and the not having a static IP for outgoing mail for the pro tier is not ideal. 

**Recommendations to others considering Pantheon:**

I recommend using the sandbox account to develop a site or two before making the switch. I am confident that once it is tried making a switch would be a no-brainer.

**What problems is Pantheon solving and how is that benefiting you?**

Server updates and maintenance is non-existent which frees time and resources to app development. Spinning a new site is a breeze and the ability to manage teams and assign ownership to clients as well as having client pay directly is very helpful on running our business.

  ### 23. Fits the gap between needing control and not wanting to set stuff up

**Rating:** 3.0/5.0 stars

**Reviewed by:** John R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2018

**What do you like best about Pantheon?**

For me, (and I this might be unique to my situation) he terminus command line utility is what sets Pantheon apart from other managed WP and Drupal hosts.

**What do you dislike about Pantheon?**

It's a lot of overhead to get other folks in my company comfortable with things like needing to update locally.  We are a WP shop and it's forced me to develop another method of keeping site plugins updated.

**Recommendations to others considering Pantheon:**

Make sure that you're able to take advantage of their dev pipeline, because that's the main draw.

**What problems is Pantheon solving and how is that benefiting you?**

It allows me to easily access things like New Relic and have a lot of confidence that our specific sites are being handled well, so it's easier for us to sell our solution, which is to let us handle the more difficult dev problems and leave the client's in-house staff free to deal with less difficult problems.

  ### 24. Great service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rob G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2018

**What do you like best about Pantheon?**

The development environment is awesome. It’s super quick and easy to spin up staging sites for my client projects, or even for testing out new ideas.

**What do you dislike about Pantheon?**

Sometimes migrating a development site to a different server can be complicated, e.g. with a WordPress site, the ‘uploads’ folder in the Pantheon install is not in the same location as it is with an out of the box install. This isn’t really a dislike, just a minor inconvenience since it adds an extra step in the migration process.

**What problems is Pantheon solving and how is that benefiting you?**

The ease of spinning up free development sites for clients before committing to the cost of hosting.

  ### 25. Pantheon works great with our development process

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ken F. | Web Production Manager, Internet, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2018

**What do you like best about Pantheon?**

The multidev option is great for development and having several developers working on different aspects of the site. We also use Lando for creating a local development environment, once you get over the initial hurdle of getting Lando working, very easy to use.

**What do you dislike about Pantheon?**

It would be great to see the code repository on the dashboard.  There were occasions where I wanted to see the history of file changes without having to do git clone.

**What problems is Pantheon solving and how is that benefiting you?**

Needed a solid hosting provider for WordPress sites and to quickly backup sites, spin up a multi-site for new features, and quick response times for hosting issues.

  ### 26. Not bad for a designer

**Rating:** 3.5/5.0 stars

**Reviewed by:** Andrea J. | UX Designer/Front-End Developer, Publishing, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 17, 2018

**What do you like best about Pantheon?**

The ability to modify WordPress files without actually logging into WordPress. You can also upload files without an FTP (via SMTP).

**What do you dislike about Pantheon?**

Highly technical functions can only be used through git, and I'm not familiar with it. It would be nice to have more detailed instructions about using git--like git for dummies.

**What problems is Pantheon solving and how is that benefiting you?**

Getting around old architecture by utilizing plugins allows me to implement new pages with new styles that would conflict with the back-end styles already in place. Pantheon has given me the ability to create new pages quickly with Bootstrap, which is not possible in the back-end architecture of our application.

  ### 27. Quality hosting, excellent customer service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Steve H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2018

**What do you like best about Pantheon?**

Always available customer service has really helped me with a lot of issues I run into. They are there for me even in the odd hours that web developers work :)
The backup/restore procedures are fantastic as well. The Pantheon experience is easy to get used to, and they have dev, testing, and Production environments to use if needed.

**What do you dislike about Pantheon?**

Sometimes processes take a while using Pantheon, and the command-line tools are a little difficult to set up because of required libraries. But that's not directly their fault. Overall I have no strong complaints.

**What problems is Pantheon solving and how is that benefiting you?**

Website hosting, code deployment, backup/restore, and integrated metrics

  ### 28. Pantheon is easy to work with and use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Randy O. | Senior Designer and Front-end Developer, Internet, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2018

**What do you like best about Pantheon?**

Pantheon is a fully-engaged and personable hosting solution. When you have issues you are directed to a person who *want to solve* your problem.

**What do you dislike about Pantheon?**

I would like to see a pricing tier for hobbyists, e.g. sub $20.

**Recommendations to others considering Pantheon:**

Get in touch with them. They will talk you through options for solutions with the benefit of seeing how good their customer service is.

**What problems is Pantheon solving and how is that benefiting you?**

I work at a digital agency, Four Kitchens, and we make use of them for a large portion of our clients and our own site. The ease of use for developers makes it our go to solution.

  ### 29. Next Level Service, best WP host we've ever used

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2018

**What do you like best about Pantheon?**

The Enterprise tier is extremely technically savvy with great technical support, unlike our other (popular) hosting service.  I love that they've built it with containers and on top of a modern google cloud computing platform. Very different experience than with another popular wordpress hosting service (where we were paying more)

**What do you dislike about Pantheon?**

The sales and onboarding process took a while-- longer than expected. It's complex and it's very logical, but requires a bit of a learning curve.   I didn't like some of the haggling that went on for the Elite Pricing, but it was cheaper than what we were paying.

**Recommendations to others considering Pantheon:**

The top enterprise "elite"  money was worth it for the piece of mind, but not sure how it differed from the regular pantehon enterprise.

**What problems is Pantheon solving and how is that benefiting you?**

We're much faster, we're seeing better SEO results and we're more stable.

  ### 30. Good, but new pricing system not good for small sites anymore.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Andrew B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 18, 2018

**What do you like best about Pantheon?**

Managed servers are good, the new Lando system for local development is also well thought out and easy to use. Being able to spin up a dev site for free with a publicly-accessible URL is great for proofs of concept, too.

**What do you dislike about Pantheon?**

The new pricing system is no longer friendly to smaller sites, which is disappointing. The pricing has increased from $25/month to $50/month (while removing features) for the base level. Hard to not look elsewhere for smaller Drupal installs.

**Recommendations to others considering Pantheon:**

If the cost is ok with you, I recommend it.

**What problems is Pantheon solving and how is that benefiting you?**

Mostly side projects and small business sites.

  ### 31. Great UX for agencies and customers

**Rating:** 4.0/5.0 stars

**Reviewed by:** Josh F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2018

**What do you like best about Pantheon?**

The workflow management system for Drupal

**What do you dislike about Pantheon?**

Limited ability to install custom profiles

**What problems is Pantheon solving and how is that benefiting you?**

One of the hardest parts of working on large scale Drupal projects is setting up and managing a dev/stage/production environment where updates can be pushed and pulled quickly and easily. Drupal is known for this problem. Pantheon has overcome that issue with their system which makes it a front runner for hosting Drupal sites. Both team members and customers are quickly and easily able to make updates on dev, push to stage, review on stage, then push to production. No hassle with databases, exporting features, etc etc. Plus, simply having a clean GUI for managing your sites is a major upside. Developers don't mind the Terminal, but customers need colored buttons and big text to help them move swiftly.

  ### 32. Pantheon One | A One-Stop Shop for Agencies

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kyle T. | President, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2016

**What do you like best about Pantheon?**

By far, the interface, ease-of-use, and support provided by Pantheon is hands down one of the best in the industry. The tools implemented to help manage teams, set up a development process, and launch sites has never been easier. Every site gets a performance boost with the addition of the global CDN and built-in SSL certificates with Let's Encrypt.

**What do you dislike about Pantheon?**

If you need to host a Drupal site as a multisite, or need to install external software on the same system, unfortunately you're out of luck.

**Recommendations to others considering Pantheon:**

If you're looking for a solid Drupal host that's easy to understand and gives you all the tools you need to run a website efficiently without worrying about devops, Pantheon is definitely the way to go.

**What problems is Pantheon solving and how is that benefiting you?**

Pantheon simplifies site management, development, and deployment for our entire organization. 

  ### 33. Maintainability and ease of use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 17, 2018

**What do you like best about Pantheon?**

Its modular, extensible, cost saving, community, and best-practice driven approaches to site building.
Goes well with Mac as well as windows Systems. Had a great experience exploring options for windows platform. Also the multi development environment feature helps to get a better experiment and test new codes.
They do not charge for any setup. The Drupal Support is good.

**What do you dislike about Pantheon?**

The User Interface is little more white and could be better with colors and informative.
Not available for major Linux distributions and not ideal or a better solution for enterprise environments.
Prolonged delays on button click or navigation. A bit of slow hosting system when comes to MP3 and includes just a few configuration options.

**What problems is Pantheon solving and how is that benefiting you?**

High performance and efficient Drupal Hosting and site hosting and maintaining or creating multiple environments, page caching.


  ### 34. An Excellent, "No-Brainer", Multi-Dev Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Trent W. | Owner / Operator, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** July 17, 2018

**What do you like best about Pantheon?**

The Pantheon multi-dev environment for site development and staged deployment is by far the easiest and most robust platform for managing just one to many websites. 

**What do you dislike about Pantheon?**

The pricing tier is much better than Acquia but still out of reach for many of my clients.

**Recommendations to others considering Pantheon:**

Compare to Acquia and then revel in the cost & time savings.

**What problems is Pantheon solving and how is that benefiting you?**

I've been a Drupal developer for many years working with other platforms such as Acquia & others. Pantheon exceeds them with its ease-of-use UI, benefits of overall costs & time saving in both development & project management.

  ### 35. Pantheon is Love... Pantheon is Life...

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jigar M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 18, 2018

**What do you like best about Pantheon?**

The ability to spin-up dev environments from any Git branch. I always talk about that feature when I recommend Pantheon to a friend.

**What do you dislike about Pantheon?**

Certain features are missing in the dashboard. I've already sent many suggestions, but haven't seen any big changes yet. Pantheon support told me they had some major dashboard updates coming soon? Not sure.

**What problems is Pantheon solving and how is that benefiting you?**

We are hosting many sites on Pantheon. We moved our agency's site to Pantheon recently as a part of the "Pantheon partner program". When the client doesn't have a hosting provider in mind, we recommend Pantheon.

  ### 36. Great service for managing Wordpress/Drupal sites

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2018

**What do you like best about Pantheon?**

I really like the available dev tools specifically, as well as the web interface which makes very clear the status of each environment.

**What do you dislike about Pantheon?**

I with the local dev tooling (i.e Lando) would *feel* more stable. I actually haven't had many issues at all with it and it is quite stable, though transitioning from kalabox (which I had tons of issues with) to lando felt like I was trialing a beta in a big way. 

**Recommendations to others considering Pantheon:**

It may not be the cheapest, but you get what you pay for with Pantheon.

**What problems is Pantheon solving and how is that benefiting you?**

I'm solving the headaches of managing staging and various other environments. I'm not collaborating with a team on a daily basis but when I am Pantheon proves incredibly useful for letting everyone know what code and database is where. 

  ### 37. Drupal distribution and module development and dev ops.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** July 17, 2018

**What do you like best about Pantheon?**

Terminus. Ability to script with terminus.  Workflows API. Terminus plugins.

Multidevs.

Quicksilver.  

**What do you dislike about Pantheon?**

The Pantheon model for doing a D8 distro is complicated.  The workflows that we use to manange our D7 distro will change significantly when we go to D8.

Lando integration: https://github.com/lando/lando/issues/988

The web dashboard is slow.  It has gotten better, but it's still slow enough that I go to lengths to avoid it. 

I wish that tagging sites via terminus was quicker and that tag names weren't truncated. 

The users roles and "change management" features don't meet the needs of UC Berkeley's enterprise account. 

Our monthly billing reconciliation with Pantheon is rarely smooth.  Pantheon has constant turnover in their billing department.

**What problems is Pantheon solving and how is that benefiting you?**

Decent automation of distribution update process.

Automation of custom site spin ups.

  ### 38. Pantheon for a newbie

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2018

**What do you like best about Pantheon?**

I like the idea of all they have and the way the system runs to maintain codebase during the development of a Drupal site.

**What do you dislike about Pantheon?**

This is not really a dislike of Pantheon but from someone who is relatively new to Drupal and a few other technologies like Drush, Composer and GIT, it would be really nice to have a detailed (with videos) step by step guide to creating and setting up a new Drupal site including how to install a Drupal distribution as a starting point. I have a few high traffic Drupal clients that I need to move over to something like Pantheon but can't seem to get past the initial setup stage on a few things.

**What problems is Pantheon solving and how is that benefiting you?**

Managing code versions during the development phase.

  ### 39. Very pleased 

**Rating:** 5.0/5.0 stars

**Reviewed by:** steve o. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2018

**What do you like best about Pantheon?**

Ease of handoff to client and pass thru billing. 

**What do you dislike about Pantheon?**

The new pricing. The $50 minimum has been a hard sell. Even to customers who will be going higher the high base rate seems to freak folks out bc of the dearth if super low crap hosts out there. Not comparable but it’s a psychological barrier we’re finding that makes clients have us look at other options. 

**What problems is Pantheon solving and how is that benefiting you?**

The handoff and direct billing has been great.  As has the free dev as our projects are often delayed before launch. 

  ### 40. I am profoundly grateful for your training webinars

**Rating:** 5.0/5.0 stars

**Reviewed by:** Diane V. | Web Specialist, Graphic Design, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2018

**What do you like best about Pantheon?**

My job tasks require me to be versed in multiple technologies.  Pantheon provides amazing webinars and I love receiving email notifications of upcoming sessions.  At times I realize that a webinar will cover information that isn't even on my radar yet, but really should be.

**What do you dislike about Pantheon?**

I wish Pantheon had a subscription level for non-profit businesses.  There are limited funds for me to draw from, and it would be nice to have a lower price subscription (or even free...hint...hint) to take to my supervisor for approval.

**What problems is Pantheon solving and how is that benefiting you?**

While I am a front-end-developer/social-media-team-member/designer I have a great thirst for all info web development related.  Pantheon introduces me to topics and training in areas I currently need, and areas I can see I will need in the future.

  ### 41. Pantheon is an excellent hosting platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jonathan A. | Digital Project Manager, Marketing and Advertising, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2018

**What do you like best about Pantheon?**

Aside from being an affordable hosting solution, my development team loves having the ability to utilize Pantheon's built-in staging platform. We also like the built-in CDN and LetsEncrypt functionality.

**What do you dislike about Pantheon?**

We have not had any significant issues with Pantheon and those that we have had were remedied by Pantheon's support team.

**What problems is Pantheon solving and how is that benefiting you?**

We needed a reliable, managed hosting solution to develop and host our client's Wordpress sites on that gave us the ability to integrate our github repos while also providing a CDN and SSL within each subscription.

  ### 42. Excellent managed service for Wordpress/Drupal workflow, if you can afford it.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tom B. | Owner, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2018

**What do you like best about Pantheon?**

Simplicity of Git workflow, backups, database management and synchronization, and extras like SSL and Solr Searches.

**What do you dislike about Pantheon?**

Recent price hike makes it tougher to afford.

**Recommendations to others considering Pantheon:**

Check the pricing and think about the time spent doing workflow management, implementing backup, paying for and implementing SSL and Solr, and so on. It's expensive, but there are cost savings over using a sysadmin.

**What problems is Pantheon solving and how is that benefiting you?**

I am able to work in teams thanks to Pantheon and not have to struggle with Git headaches and difficulties moving databases and files around.

  ### 43. Pantheon has made life so much easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** July 18, 2018

**What do you like best about Pantheon?**

Pantheon is very user-friendly. Anyone without prior experience can use Pantheon easily. Creating instance, deployment of code from development environment to test environment and then to live environment can me done with just a click. 

**What do you dislike about Pantheon?**

There should be some option to ignore some files that should not be deployed to test or live environment. 
There should be an option to assign a name/note for our Backup(s) created along with the date. It helps in faster revert in case of any issue.

**What problems is Pantheon solving and how is that benefiting you?**

All the instances namely, Dev, test and live are hosted in same place so it makes CI/CD very easy and smoothly. The option of creating auto backup makes life easier and we need not to worry about it.

  ### 44. Sleek and simple to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lissa C. | Managing Owner, Design, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2018

**What do you like best about Pantheon?**

The user-friendly design and the super helpful tutorials are unmatched in any other product I've seen of its type. 

**What do you dislike about Pantheon?**

The price for hosting sites is a bit steep for smaller website owners. However, my high-end clients that have the budget are easily won over.

**Recommendations to others considering Pantheon:**

I recommend Pantheon to all freelance WordPress Consultants and agencies alike. Especially for clients with bigger budgets and bigger websites.

**What problems is Pantheon solving and how is that benefiting you?**

Free WordPress website staging is invaluable to a freelancers business.

  ### 45. Pantheon Review - Andy Hawks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew H. | Engineer, Internet, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2018

**What do you like best about Pantheon?**

Great hosting service overall. Speedy. Clear, easy-to-use dev/test/live workflow. Terminus is nice for cli. 

**What do you dislike about Pantheon?**

only minor particular platform constraints w/ wordpress, drupal. Full or partial site migrations not the easiest thing w/ Pantheon. 

**What problems is Pantheon solving and how is that benefiting you?**

I use Pantheon for hosting friends & family and hobby-related organizational sites in Drupal/Wordpress, and for quick testing on work Drupal projects. For me it's a great alternative to Acquia in terms of services, but a much better value for the money than Acquia.   

  ### 46. A Great WordPress or Drupal Platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 18, 2018

**What do you like best about Pantheon?**

The Pantheon offerings are easy to understand for all subscription levels, and the actual WordPress and Drupal managed hosting services are state of the art for many needs, from the smallest organization to the largest. Development and deployment is made super easy by the platform. As an Agency, it was very easy to setup both WordPress and Drupal websites for clients, and then easily pass along ownership and billing.

Pantheon support is excellent, and having met parts of the Pantheon team in person, they are great people.

**What do you dislike about Pantheon?**

There are certain use-cases that won't fit within the managed Pantheon ecosystem, mainly around custom software that would need to run server-side. It's not a bad thing because most of the time, my clients' needs fit well within the platform capabilities.

**What problems is Pantheon solving and how is that benefiting you?**

With organizations who don't have dedicated technical or IT resources, and where operations do not have technical savvy, it's a great solution that fits within budgets, and is mainly hands-off, so they can worry about administering their WordPress or Drupal site and not about what's under the hood. For the development team, the ease of development and deployment reduces engineering overhead. You only have to worry about the site and not the infrastructure.

  ### 47. A great tool for multi-faceted teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2018

**What do you like best about Pantheon?**

As a designer, I love how easy it is for a non-developer. The designers and producers here can set up the CMS for the client using advanced custom fields in Wordpress. It allows our developers to focus on what they need to work on (the code) while we can do some of the admin work. Pantheon is user friendly and really caters to a team collaborative environment, as it's easy to pick up and implement to the team.

**What do you dislike about Pantheon?**

Switching back and forth between environments sometimes is something the team forgets to do. I wonder if there is a better way to make that clearer what environment you are in? I have committed my fields to the wrong environment before, because I dont always know exactly what environment I am in.

**Recommendations to others considering Pantheon:**

It is one of the best tools when making advanced custom fields for Wordpress, and it very easy to commit the fields.

**What problems is Pantheon solving and how is that benefiting you?**

Setting up fields in Wordpress but allowing the producers and designers to be able to take part in this has been tremendously helpful as it creates a team first mentality and allows all members of the team to take part.

  ### 48. Great product tiers, helpful support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Christopher W. | Owner, Internet, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 19, 2018

**What do you like best about Pantheon?**

My absolutely favorite feature of Pantheon's platform is multidev. The ability to spin up multiple test instances powered by their own branch allows us to work in parallel on a number of different features and get client acceptance per feature, and then use the regular dev as an integration point.

**What do you dislike about Pantheon?**

Some of the architectural choices do leave some restrictions, but Pantheon support generally has a workaround for them.

**What problems is Pantheon solving and how is that benefiting you?**

We are a shop that uses a number of different hosting platforms. Compared with other platforms out there, Pantheon feels the most cutting edge, allowing us to utilize new ideas in the Drupal space more rapidly than we are able to with other platforms.

  ### 49. It's a best drupal hosting

**Rating:** 4.0/5.0 stars

**Reviewed by:** Hank  N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2018

**What do you like best about Pantheon?**

I really like Pantheon for the following advantages:
Development workflow
24/7 support and online chat
Managed hosting solution

**What do you dislike about Pantheon?**

But I have one thing unhappy is it have some slow loading dashboard issues at times.

**Recommendations to others considering Pantheon:**

It's a best CMS hosting

**What problems is Pantheon solving and how is that benefiting you?**

Pantheon has solved our major problems like multi-dev environment - for clients affiliated with a company only - allows for different teams to work separately and merge changes only when ready and scheduled and manual backups

  ### 50. Great service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2018

**What do you like best about Pantheon?**

The environment is well thought out and I the fact that I can do everything I need through terminal commands is excellent for managing multiple environments or projects within Pantheon. Being able to spend more time developing sites and less time dealing with server configurations or setup has been a great benefit for our staff and clients since we can spend more time making awesome sites.

**What do you dislike about Pantheon?**

Having to switch back and forth between SFTP and GIT to upload files and then ensure that they are committed. Would be great if there was a way to still SFTP and have the files tracked via GIT at the same time.

**Recommendations to others considering Pantheon:**

It's a great way to build a solid hosting platform with a trusted provider so you can manage your business and not servers.

**What problems is Pantheon solving and how is that benefiting you?**

Hosting was our main concern with the sites that we developed. The real added benefits that we got with Pantheon was scalability and reliability on all our hosted client sites, which allowed our customers to grow and not be bottlenecked by hosting resources. Less time managing servers was another added benefit since you can spin up a generic site or a customized upstream quite easily when dealing with larger implementations that require the same plugins / themes.


## Pantheon Discussions
  - [Any chance of allowing a Backup (on any Environment) to be easily used to spin up a MultiDev instance? It would be SO AWESOME to click a button and resurrect a 3day old backup on a new Environment and log into it and look around. :-)](https://www.g2.com/discussions/31081-any-chance-of-allowing-a-backup-on-any-environment-to-be-easily-used-to-spin-up-a-multidev-instance-it-would-be-so-awesome-to-click-a-button-and-resurrect-a-3day-old-backup-on-a-new-environment-and-log-into-it-and-look-around) - 2 comments, 1 upvote
  - [Is Pantheon considering offering price tiers for nonprofit/education organizations?](https://www.g2.com/discussions/25707-is-pantheon-considering-offering-price-tiers-for-nonprofit-education-organizations) - 3 comments, 1 upvote
  - [How did you like the platform?](https://www.g2.com/discussions/25297-how-did-you-like-the-platform) - 1 comment, 1 upvote
  - [I just saw &quot;Drush Aliases&quot; how is it work?](https://www.g2.com/discussions/i-just-saw-drush-aliases-how-is-it-work) - 1 comment, 1 upvote
  - [Can we use custom upstream?](https://www.g2.com/discussions/custom-upstream) - 1 comment, 1 upvote

- [View Pantheon pricing details and edition comparison](https://www.g2.com/products/pantheon/reviews?page=9&section=pricing&secure%5Bexpires_at%5D=2026-08-04+08%3A28%3A09+-0500&secure%5Bsession_id%5D=d6dda6f9-bd24-48ea-88b2-018c449646e3&secure%5Btoken%5D=1bcb9c7b50c53ddde4f85db08d64bd24c0fcced0a5ea4addd273af4d35878bf0&format=llm_user)
## Pantheon Integrations
  - [Acquia DAM (Widen)](https://www.g2.com/products/acquia-dam-widen/reviews)
  - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews)
  - [Drupal](https://www.g2.com/products/drupal/reviews)
  - [GitHub](https://www.g2.com/products/github/reviews)
  - [GitLab](https://www.g2.com/products/gitlab/reviews)
  - [WebsiteVoice](https://www.g2.com/products/websitevoice-websitevoice/reviews)
  - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews)

## Pantheon Features
**Content**
- Content Authoring
- Rich Text Editor
- Versioning
- Plug-ins/Widgets/Apps
- Approval Process
- Content Scheduling
- Asset Management
- Internal Search
- Content Repository

**Functionality**
- Developer Tools
- Automation
- Website Staging

**Functionality**
- Integrations
- Extensibility
- Test Customization

**Performance**
- Plugins and Theme support
- Site management
- Technical Support
- Caching
- Free Website Transfers

**Design**
- Breadth of Pre-Built Templates
- Mobile
- Branding/Themes
- Customization

**Management**
- Web Content Dedication
- Website Hosting
- Role-Based Permissions

**Management**
- Automation
- Processes and Workflow
- Reporting

**Security**
- Backup
- Activity monitoring
- Malware identification and removal
- WAF and DDoS Protectiob

**Platform**
- User Community
- SEO
- Flexible Navigation Structures
- User, Role, and Access Management
- Enterprise Scalability
- Internationalization
- Dashboards and Reports
- API / Integrations

**Support**
- CMS Variety
- Multi-CMS Support
- Compliance

**Free Resources**
- Email
- Domain
- SSL Certificates

**Agentic AI - Continuous Integration**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Web Content Management**
- Cross-system Integration
- Natural Language Interaction

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