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Osum

By Osum

2.5 out of 5 stars

How would you rate your experience with Osum?

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Osum Reviews & Product Details

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Osum Reviews (3)

Reviews

Osum Reviews (3)

2.5
3 reviews

Pros & Cons

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Maxime A.
MA
Data Marketing & AI Associate
Small-Business (50 or fewer emp.)
"Absolutely unacceptable – charged €139.19 without any warning and no refund!"
What do you like best about Osum?

There is honestly nothing I like about Osum. The service is disappointing, support is unhelpful, and the no-refund policy is completely unfair. Review collected by and hosted on G2.com.

What do you dislike about Osum?

I was charged €139.19 by Osum even though I haven’t used the service at all. I didn’t receive any reminder before the trial ended, and now they refuse to issue a refund.

When I contacted support, they just sent me a generic message saying that their policy doesn’t allow refunds. No understanding, no flexibility, no respect for customers.

This is a classic trap: offer a trial, don’t notify users before charging, and then hide behind a no-refund policy. This is not how you build trust. It’s manipulative and dishonest.

Stay away from this service – they’re only interested in taking your money. Review collected by and hosted on G2.com.

Akiva W.
AW
Director of Growth
Small-Business (50 or fewer emp.)
"Responsive customer service"
What do you like best about Osum?

The user interface is very well designed and they have the right elements in their reprort! Review collected by and hosted on G2.com.

What do you dislike about Osum?

I was hoping this tool would give me deep insights at light speed, but what I got was too high level for me to take action on. Review collected by and hosted on G2.com.

Verified User in Accounting
EA
Small-Business (50 or fewer emp.)
"My Experience with Osum"
What do you like best about Osum?

They offer a detailed SWOT analysis, buyer personas, competitor analysis, and more, all accessible at a simple click of a button. The platform is actually quite user-friendly and provides real-time data, allowing for informed decision-making and strategic planning. Plus the customer support team is responsive and helpful, ensuring a smooth user experience Review collected by and hosted on G2.com.

What do you dislike about Osum?

There are occasional limitations when it comes to accessing data from certain sources. However these are minor drawbacks compared to the good things they have to offer Review collected by and hosted on G2.com.

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