
There is honestly nothing I like about Osum. The service is disappointing, support is unhelpful, and the no-refund policy is completely unfair. Review collected by and hosted on G2.com.
I was charged €139.19 by Osum even though I haven’t used the service at all. I didn’t receive any reminder before the trial ended, and now they refuse to issue a refund.
When I contacted support, they just sent me a generic message saying that their policy doesn’t allow refunds. No understanding, no flexibility, no respect for customers.
This is a classic trap: offer a trial, don’t notify users before charging, and then hide behind a no-refund policy. This is not how you build trust. It’s manipulative and dishonest.
Stay away from this service – they’re only interested in taking your money. Review collected by and hosted on G2.com.
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

