osTicket Pricing Overview

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Self Hosted

OSTicket Support Ticket System

Cloud Hosted

SupportSystem

Pricing Insights

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

8 months

Average Discount

12%

Perceived Cost

$$$$$

Top-Rated Alternatives

Freshdesk
Freshdesk
4.4/5(3,807)
Zendesk for Customer Service
Zendesk for Customer Service
4.3/5(7,100)
OTRS
OTRS
4.4/5(38)

osTicket Alternatives Pricing

The following is a quick overview of editions offered by other AWS Marketplace Software

Product Price Features
Freshdesk
Freshdesk
Freshdesk Email and Ticketing (Growth)
 $19.001 User per month billed annually Per Month
Omnichannel engagement, AI agents, and robust ticketing across web, SMS, messaging and email
  • Automations
  • Help Desk and Ticketing: Ticketing, Shared inbox, Threads and tasks, Customer portal
  • Analytics: OOB analytics and standard reports
  • Self-service: Knowledge base
  • Security, routing, SLA: Role-based access control, SSO, Ticket dispatch
Zendesk for Customer Service
Zendesk for Customer Service
Support Only (Team)
 $19.001 user per month billed annually
Integrated customer support
  • Email & social media
  • Web widget & mobile SDK
  • Pre-defined business rules
  • Essentials card
  • Interaction history
Zoho Desk
Zoho Desk
FREE
 $0.00
Completely Free upto 3 agents
  • Email Ticketing
  • Customer Management
  • Private Knowledge Base
  • Multi Language Help desk
  • Mobile Apps

Various alternatives pricing & plans

Pricing information for the above various osTicket alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.
osTicket Comparisons
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OTRS
4.4/5(38)
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Zammad
4.5/5(10)
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Freshdesk
4.4/5(3,807)
Compare Now
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