--- title: Oracle Field Service Cloud Reviews meta_title: 'Oracle Field Service Cloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 139 reviews by the users' company size, role or industry to find out how Oracle Field Service Cloud works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 139 scale: '5' date_modified: '2026-09-22' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

Oracle Field Service Cloud Reviews & Product Details

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Average based on 139 real user reviews.

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Oracle Field Service Cloud Reviews (139)

Reviews

Oracle Field Service Cloud Reviews (139)

4.0
139 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and user-friendly interface of Oracle Field Service Cloud, highlighting its ability to streamline workflows and integrate seamlessly with other Oracle systems. Many appreciate how it simplifies data access and enhances productivity, although some note that it can experience slowness during peak usage.
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Verified User in Telecommunications
UT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"Oracle Field Service Cloud"
4/5
What do you like best about Oracle Field Service Cloud?

Provided efficient E2E service management in the cloud. Self-learning and solving business problems Review collected by and hosted on G2.com.

What do you dislike about Oracle Field Service Cloud?

More built functionalities, ease of use of the functionalities. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Slow and glitchy"
2.5/5
What do you like best about Oracle Field Service Cloud?

It is simple and easy to use, has calendar, can send alerts Review collected by and hosted on G2.com.

What do you dislike about Oracle Field Service Cloud?

Bugs in system, sometimes it would freeze, must disable popup blocker and with this. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Enterprise (> 1000 emp.)
"Easy to understand"
4/5
What do you like best about Oracle Field Service Cloud?

I chat and do telephone communication through Oracle. Makes my customer service job much easier. Review collected by and hosted on G2.com.

What do you dislike about Oracle Field Service Cloud?

Freezes up from time to time which isn't fun. Review collected by and hosted on G2.com.

Verified User in Chemicals
UC
Verified User in Chemicals
Enterprise (> 1000 emp.)
"Useful software"
3/5
What do you like best about Oracle Field Service Cloud?

Ease of use when navigating through the program Review collected by and hosted on G2.com.

What do you dislike about Oracle Field Service Cloud?

It’s an additional system that didn’t speak to others being used Review collected by and hosted on G2.com.

AL
Aleigha L.
Production
Restaurants
Enterprise (> 1000 emp.)
"Decent software"
3.5/5
What do you like best about Oracle Field Service Cloud?

It’s easy to access, makes using my job easy Review collected by and hosted on G2.com.

What do you dislike about Oracle Field Service Cloud?

Sometimes moves slow when trying to login Review collected by and hosted on G2.com.

Verified User in Design
UD
Verified User in Design
Mid-Market (51-1000 emp.)
"Oracle"
3.5/5
What do you like best about Oracle Field Service Cloud?

I use oracle for time cards mostly. It’s basic. Review collected by and hosted on G2.com.

What do you dislike about Oracle Field Service Cloud?

It’s a little old school looking. I’d prefer a better looking platform. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Approved our calls! "
3.5/5
What do you like best about Oracle Field Service Cloud?

When we started road side service for big rigs this really helped. Made us efficient and prepared and it was easier to manage dispatch. Review collected by and hosted on G2.com.

What do you dislike about Oracle Field Service Cloud?

It was a little kinky. We had some issues. But alot of if was miscommunication. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Oracle Field Service Cloud Review"
5/5
What do you like best about Oracle Field Service Cloud?

My favorite feature of Oracle Field Service Cloud is that I can use it on the go and access it whenever I need to. It’s very convenient. Review collected by and hosted on G2.com.

What do you dislike about Oracle Field Service Cloud?

The only feature that I dislike about Oracle Field Sevice Cloud is that sometimes storing data can be troublesome. Review collected by and hosted on G2.com.

AE
Amanda E.
Team Member
Enterprise (> 1000 emp.)
"Great technology"
5/5
What do you like best about Oracle Field Service Cloud?

The great thing about oracle is the ease of access due to updated software changes Review collected by and hosted on G2.com.

What do you dislike about Oracle Field Service Cloud?

There’s really nothing to dislike, this system is so easy to use Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Good user friendly program"
4.5/5
What do you like best about Oracle Field Service Cloud?

I like how easy it is to use and the layout. Review collected by and hosted on G2.com.

What do you dislike about Oracle Field Service Cloud?

I've had it force close on me a few times Review collected by and hosted on G2.com.

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GU
Guest User

What is Oracle Field Service Cloud used for?

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Oracle Field Service Cloud Comparisons
Oracle Field Service Cloud Features
Calendar
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Employee Communication
Behavior Monitoring
Reports
Analytics
Billing & Invoicing