Oracle Field Service Cloud Features

Uses the calendar tool to determine field workers who are free for the job. 61 reviewers of Oracle Field Service Cloud have provided feedback on this feature.

Notifies field service workers of their upcoming assignments. 59 reviewers of Oracle Field Service Cloud have provided feedback on this feature.

Based on 63 Oracle Field Service Cloud reviews. Allows users to see tasks according to permissions and roles.

Allows clients to book jobs through the desktop page or within the app. 59 reviewers of Oracle Field Service Cloud have provided feedback on this feature.

Based on 72 Oracle Field Service Cloud reviews. Tracks employee location to ensure timeliness.

Enables communication within the app from manager to field service employee. This feature was mentioned in 75 Oracle Field Service Cloud reviews.

Based on 66 Oracle Field Service Cloud reviews. Monitors behavior in the field.

Notifies clients, should any delays or mishaps occur. 67 reviewers of Oracle Field Service Cloud have provided feedback on this feature.

Includes some ability to serve as a sales and ordering application.

Creates reports that reflect field performance either as a team or individually, to review productivity. 76 reviewers of Oracle Field Service Cloud have provided feedback on this feature.

As reported in 72 Oracle Field Service Cloud reviews. Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard.

As reported in 58 Oracle Field Service Cloud reviews. Sends invoices through the software and allows clients to pay on the spot.

Integrates with CRM software to monitor all aspects of the customer relationship. This feature was mentioned in 52 Oracle Field Service Cloud reviews.

Condenses long documents or text into a brief summary.

Converts images into a textual description, identifying key elements.

Capability to perform complex tasks without constant human input

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting