--- title: Oracle Field Service Cloud Reviews meta_title: 'Oracle Field Service Cloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 139 reviews by the users' company size, role or industry to find out how Oracle Field Service Cloud works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 139 scale: '5' date_modified: '2026-09-22' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

Oracle Field Service Cloud Reviews & Product Details

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Value at a Glance

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Average based on 139 real user reviews.

Perceived Cost

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Oracle Field Service Cloud Reviews (139)

Reviews

Oracle Field Service Cloud Reviews (139)

4.0
139 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and user-friendly interface of Oracle Field Service Cloud, highlighting its ability to streamline workflows and integrate seamlessly with other Oracle systems. Many appreciate how it simplifies data access and enhances productivity, although some note that it can experience slowness during peak usage.
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Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Enterprise (> 1000 emp.)
"Use to review paperwork from an inbox"
2.5/5
What do you like best about Oracle Field Service Cloud?

Seem to upload a lot of papers at one time Review collected by and hosted on G2.com.

What do you dislike about Oracle Field Service Cloud?

It's slow and confusing at times. The system could be easier for first-time users. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"OFSC Review"
4.5/5
What do you like best about Oracle Field Service Cloud?

GPS routing. Be able to locate my employees to assist with time management, real time traffic helps to avoid traffic congestion Review collected by and hosted on G2.com.

What do you dislike about Oracle Field Service Cloud?

I have yet found a app for this that is user friendly for managing your employees. The user side app works ok Review collected by and hosted on G2.com.

Chesna J.
CJ
Chesna J.
Healthcare Specialist
Enterprise (> 1000 emp.)
"Great addition for documentation"
3.5/5
What do you like best about Oracle Field Service Cloud?

I like that everyone in the company has access to email transcripts so that we do not have to wait for one person to come back to work to resolve an issue. Review collected by and hosted on G2.com.

What do you dislike about Oracle Field Service Cloud?

I dislike how complex it looks, I am sure it could have a better layout. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Easy to use !!"
5/5
What do you like best about Oracle Field Service Cloud?

That I could get to my application faster. ! Review collected by and hosted on G2.com.

What do you dislike about Oracle Field Service Cloud?

That’s sometimes it times you out or take a long time to load ! Review collected by and hosted on G2.com.

Verified User in Machinery
UM
Verified User in Machinery
Small-Business (50 or fewer emp.)
"Freedom to organize"
5/5
What do you like best about Oracle Field Service Cloud?

I used the program daily to compile specific data and then compare. Oracle made this easier with their flexibility on how to organized per your needs. Review collected by and hosted on G2.com.

What do you dislike about Oracle Field Service Cloud?

The time gap. Most times the gap between transactions is short (15 minutes or under) but sometimes transactions take too long or don’t go over correctly. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Use as an employee for access to personal information"
2.5/5
What do you like best about Oracle Field Service Cloud?

The dashboard layout is easy to follow and aesthetically pleasing. There are also several features that can be used for tasks and planning purposes beyond the normal work related features. Review collected by and hosted on G2.com.

What do you dislike about Oracle Field Service Cloud?

There are issues on the administrative end in terms of their access and an inability to properly track and reports within the platform. These technical difficulties ultimately lead to problems that trickle down. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
UA
Verified User in Architecture & Planning
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Quality"
2.5/5
What do you like best about Oracle Field Service Cloud?

More simple and easy to use and everything together on cases. And the simple and find search Review collected by and hosted on G2.com.

What do you dislike about Oracle Field Service Cloud?

Everything separated I mean all cases is separate is not like android studio is large but everything is in folders together Review collected by and hosted on G2.com.

Francesco A.
FA
Francesco A.
Formulation Chemist
Consumer Goods
Enterprise (> 1000 emp.)
"Efficient software"
3.5/5
What do you like best about Oracle Field Service Cloud?

This software provides you with everything you need. Review collected by and hosted on G2.com.

What do you dislike about Oracle Field Service Cloud?

The down side of using Oracle is that it has many steps to perform one thing. Review collected by and hosted on G2.com.

JL
Jenn L.
Administrative Assistant
Enterprise (> 1000 emp.)
"Great! A little bit of a learning curve"
4/5
What do you like best about Oracle Field Service Cloud?

How easy it is to enter in orders with a few steps Review collected by and hosted on G2.com.

What do you dislike about Oracle Field Service Cloud?

If you click cancel on accident it doesnt ask "are you sure you want to cancel?" Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Oracle Cloud works but that's it"
4/5
What do you like best about Oracle Field Service Cloud?

It functions as intended and allows access Review collected by and hosted on G2.com.

What do you dislike about Oracle Field Service Cloud?

It is very slow and takes a while to load and use, it should be faster Review collected by and hosted on G2.com.

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Pricing

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