# optiwe Reviews
**Vendor:** Optiwe  
**Category:** [Chatbots Software](https://www.g2.com/categories/chatbots)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About optiwe
Optiwe is an AI-powered messaging platform that helps businesses increase sales and automate customer service across multiple channels, including WhatsApp and Instagram. Its customizable chatbots, multi-agent support, and analytics tools enable businesses to provide personalized, efficient, and data-driven experiences for their customers in industries such as e-commerce, real estate, automotive, tourism, and others.




## optiwe Reviews
  ### 1. Optiwe is fast and reliable way to setup Whatsapp Business CRM

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sanket C. | Software Engineer, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 23, 2024

**What do you like best about optiwe?**

I have integrated a Whatsapp Business CRM in my recent project. The best thing I like about Optiwe is there customer support, as they are available 24x7 to resolve queries but they also provide free demo and free trial of the service to make sure it is good for the project. They also have multi-agent and multi-channel agents to cover all spectrum of CRM.

**What do you dislike about optiwe?**

I haven`t faced any issue with Optiwe yet.

**What problems is optiwe solving and how is that benefiting you?**

By using Optiwe, we integrated a mutl--channel whatsapp business CRM chatbot that boosts our customer team`s productivity and lower the number of small queries.



- [View optiwe pricing details and edition comparison](https://www.g2.com/products/optiwe/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+10%3A12%3A10+-0500&secure%5Bsession_id%5D=56669713-4ce9-4457-a403-78ac19a29060&secure%5Btoken%5D=b7b3b11a367bc360637a0252c78eed0587b507bfe5585de5143929ef497f3bf0&format=llm_user)

## optiwe Features
**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information

**Generative AI**
- AI Text Generation
- AI Text Summarization

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