--- title: OptiMantra Reviews meta_title: 'OptiMantra Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 17 reviews by the users' company size, role or industry to find out how OptiMantra works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 17 scale: '5' date_modified: '2026-11-06' parent_category: name: Health Care url: https://www.g2.com/categories/health-care ---

OptiMantra Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users rave about the outstanding customer support from OptiMantra, ensuring quick responses and dedicated assistance. (6 mentions)
Users love the customizable features of OptiMantra, enhancing patient care and streamlining practice management. (3 mentions)
Users find OptiMantra's ease of use exceptional, navigating its intuitive features effortlessly for enhanced patient care. (3 mentions)
Users value the quick and effective customer service from OptiMantra, enhancing their overall experience significantly. (3 mentions)
Users value the outstanding patient care support that enhances their focus on providing holistic healthcare. (3 mentions)
Users face booking issues with OptiMantra, citing difficulties in follow-up scheduling and fax freezing problems. (2 mentions)
Users face integration issues with iPad and notification systems, impacting their overall experience with OptiMantra. (2 mentions)
Users face access issues during login and integration, which can be frustrating for high volume practices. (1 mentions)
Users face billing issues as the inability to send a single family invoice is inconvenient. (1 mentions)
Users find the complex setup challenging, especially during the onboarding process despite helpful ongoing training sessions. (1 mentions)

5 Pros or Advantages of OptiMantra

5 Cons or Disadvantages of OptiMantra

OptiMantra Reviews (17)

Reviews

OptiMantra Reviews (17)

4.3
17 reviews
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Jacinta W.
JW
Jacinta W.
Family nurse practitioner
Small-Business (50 or fewer emp.)
"Responsive Support and Easy-to-Navigate EMR"
5/5
What do you like best about OptiMantra?

They are very responsive in case I need help. EMR is easy to navigate Review collected by and hosted on G2.com.

What do you dislike about OptiMantra?

I'm not getting notifications through text about appt bookings - that could be on my side. Review collected by and hosted on G2.com.

Dr. Shasta E.
DE
Dr. Shasta E.
Shasta Ericson L.Ac., D.A.O.M. Resume
Small-Business (50 or fewer emp.)
"I love Optimantra as it is easy to use and intuitive."
5/5
What do you like best about OptiMantra?

The interface is easy to see and use. My patients seem to be able to navigate it well and Optimantra is always trying to improve their EHR. I have had great Customer Service. Brandy has helped get information that I needed with ease and took the time to show me how to use Optimantra in a step by step format. The owner has taken my suggestions for additions of featured services. Dr. Susan has helped with step by step instructions on how to use Optimantra. They have great video and written manual on how to use Optimantra. I am very happy to have found Optimantra after 30 years being in practice. I love Optimantra and would recommend it to everyone. Review collected by and hosted on G2.com.

What do you dislike about OptiMantra?

I need to keep learning more things but that isn't a dislike Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Outstanding Customer Care and Effortless Scheduling"
5/5
What do you like best about OptiMantra?

The scheduling is well organized, billing is straightforward, and the customer care is outstanding. Review collected by and hosted on G2.com.

What do you dislike about OptiMantra?

I am unable to send a single invoice for the entire family, which is inconvenient. Review collected by and hosted on G2.com.

Katie E.
KE
Katie E.
Receptionist/ Front desk
Small-Business (50 or fewer emp.)
"Excellent Customer Service"
5/5
What do you like best about OptiMantra?

I have been very impressed with how quickly the team at Optimantra responds to requests. I'm a new employee and it has been very helpful to get answers so quickly and not having to bother my boss who is out of the country. Thank you! Review collected by and hosted on G2.com.

What do you dislike about OptiMantra?

I don't have any complaints about using Opti Review collected by and hosted on G2.com.

Jennifer P.
JP
Jennifer P.
Nurse practitioner/owner
Small-Business (50 or fewer emp.)
"Great value for the price"
4.5/5
What do you like best about OptiMantra?

online booking with reminder texts/emails Review collected by and hosted on G2.com.

What do you dislike about OptiMantra?

I find the system a little confusing to personalize, clunky look to it Review collected by and hosted on G2.com.

Response from Lauren Vetter of OptiMantra

Hi Jennifer, thank you for the review! We have some big UI updates coming this summer that I think you'll like. Be sure to keep an eye out!

Verified User in Alternative Medicine
UA
Verified User in Alternative Medicine
Small-Business (50 or fewer emp.)
"Easy to use and excellent support"
5/5
What do you like best about OptiMantra?

That they are promptly available if I need assistance Review collected by and hosted on G2.com.

What do you dislike about OptiMantra?

I do not think there are any down sides. The program is easy to use and it has lots of functions that keep being improved on. Review collected by and hosted on G2.com.

Casey P.
CP
Casey P.
Owner
Small-Business (50 or fewer emp.)
"Awesome support staff"
5/5
What do you like best about OptiMantra?

Being able to submit a ticket and get exact guidance on what to click on makes it so seamless to make your own changes. Support team is awesome! Review collected by and hosted on G2.com.

What do you dislike about OptiMantra?

This does not apply. I have no concerns regarding the product Review collected by and hosted on G2.com.