OpenWrench Reviews & Product Details

Ease of daily checklists and monthly PM adherence. Daily reporting alerts you to missed compliance requirements. User friendly maintenance requests and linked vendor work orders and invoicing allow us to track costs and repairs in one place. Review collected by and hosted on G2.com.

Inability to run adhoc or off schedule reporting for open /missed Daily checklists. Review collected by and hosted on G2.com.

Open Wrench allows our staff to submit tickets very easily and the supplier to have direct communication with everyone. We can track and follow-up easily, photos are stored, etc. We also use it to have sites complete routine inspections and upload them. Review collected by and hosted on G2.com.

Supplier integration when they use another platform. That is about the only thing that we have run into in several years of use. Review collected by and hosted on G2.com.

Vendor portal

Inventory - Stock locations, warehouses, etc.

Purchasing is getting better!

QR scanning is the game changer. Review collected by and hosted on G2.com.

Not able to generate our own reports

Not able to filter (if applicable) on all sections in OW

Not having direct APIs with all major fitness equipment brands for easier parts and equipment ordering

No metering in PMs

No ability to attach PDFs in the notes section

No database for equipment manuals

No reporting integration with NetSuite Review collected by and hosted on G2.com.

OpenWrench is the best maintenance management system there is. It's a one stop shop for facilities maintenance. Easy to use system and the back end support is unmatched. We couldn't manage our facilities without it. Review collected by and hosted on G2.com.

No notes. The only downside is more people don't use it. Review collected by and hosted on G2.com.

It is intuitive so it is easy to use. Easy to find important information. Easy for our clients and suppliers. Our account representative is very responsive! Review collected by and hosted on G2.com.

Cannot edit a User e-mail if typed incorrectly. Would like to give Read Only access to clients' budgets Review collected by and hosted on G2.com.

Sleek user interface, highly customizable, and great staff! Review collected by and hosted on G2.com.

Integrations with other software are not always easy as OpenWrench is fairly new to the scene. Review collected by and hosted on G2.com.

OpenWrench is an exceptional tool, but what makes OW as effective as it is lies in their team and their agility. The OW team is committed to delivering results to their customers, often evaluating if the software can be improved, modified, or tweaked to provide different or new functionality. I appreciate the OW team, and we're thrilled to be working together. Review collected by and hosted on G2.com.

Every concern or issue that we have had with OpenWrench has been addressed or improved. I can't think of one item that we have disliked. Review collected by and hosted on G2.com.

The responsiveness of the staff. Whenever I have an issue, they are quick to fix it Review collected by and hosted on G2.com.

There's a lot to digest. It definitely requires some time to learn. Review collected by and hosted on G2.com.

It is much easier not using manual logs and capturing items via serial or asset numbers make the communication via the field and technicians much less complicated. Review collected by and hosted on G2.com.

Making sure the team is utilizing the technology correctly. Review collected by and hosted on G2.com.

Ease of use, keeps accurate records, doesn't charge both clients and service providers Review collected by and hosted on G2.com.

Weird names the teams uses describe work that is needed Review collected by and hosted on G2.com.