--- title: OpenWrench Reviews meta_title: 'OpenWrench Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 33 reviews by the users' company size, role or industry to find out how OpenWrench works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 33 scale: '5' date_modified: '2026-07-29' parent_category: name: Asset Management url: https://www.g2.com/categories/asset-management --- # OpenWrench Reviews **Vendor:** OpenWrench **Category:** [Facility Management Software](https://www.g2.com/categories/facility-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 33 ## About OpenWrench OpenWrench is a top-of-the-line facilities communication and management platform designed to centralize, streamline, and elevate how multi-location businesses handle repairs, maintenance, vendors, and internal teams. At its core, OpenWrench is built around communication. It connects store teams, internal technicians, third-party vendors, facilities managers, and accounting departments in one unified system so everyone can see what is happening, respond quickly, and stay aligned. Rather than relying on emails, phone calls, spreadsheets, and disconnected systems, OpenWrench creates a single source of truth for all facilities activity. The platform enables real-time communication directly within work orders, including messaging, tagging teammates, and sharing photos and video from any device. This reduces miscommunication, speeds up approvals, and ensures that issues are clearly documented. From the moment a problem is reported to the time an invoice is paid, every step is visible and trackable. Beyond communication, OpenWrench delivers comprehensive issue tracking across all locations. Staff can report facilities or IT problems from their phone or computer, and work orders are automatically routed to internal technicians or preferred vendors. The full lifecycle of each job is tracked, providing complete visibility into status, response times, and performance. Planned maintenance functionality allows organizations to automatically generate and dispatch recurring work orders for preventive services such as HVAC inspections, refrigeration checks, or plumbing maintenance. This helps reduce emergency breakdowns and extend equipment lifespan. The asset management module creates a structured database of equipment, including model and serial numbers, warranty status, and service history. Site inspections allow customizable walkthrough checklists to be assigned internally or to vendors. Vendor management tools track service provider performance, while proposal routing and invoice submission features streamline larger projects and payment workflows. Robust analytics transform work order and invoice data into actionable insights, helping leadership reduce costs and improve operational efficiency. OpenWrench is an all-in-one solution for every facilities need. It is a powerful communication engine combined with enterprise-level maintenance management tools, designed to keep locations running smoothly, teams connected, and costs under control. ## OpenWrench Pros & Cons **What users like:** - Users praise OpenWrench for its **ease of use** , finding it intuitive and helpful for seamless maintenance management. (8 reviews) - Users value the **excellent customer support** of OpenWrench, noting prompt assistance and responsiveness from the team. (7 reviews) - Users appreciate the **efficient communication** capabilities of OpenWrench, enhancing collaboration with maintenance and repair teams. (4 reviews) - Users value the **efficient communication** features of OpenWrench, enhancing collaboration with maintenance and repair teams. (4 reviews) - Users appreciate the **customizability** of OpenWrench, allowing for tailored solutions to meet specific organizational needs. (3 reviews) - Users value the **customization options** in OpenWrench, enabling tailored solutions for effective multi-site management. (3 reviews) - Easy Setup (3 reviews) - Team Collaboration (3 reviews) - Tracking (3 reviews) - Work Orders (3 reviews) **What users dislike:** - Users struggle with **integration issues** in OpenWrench, often facing limitations on reporting and compatibility with other software. (2 reviews) - Users struggle with **poor integration** as OpenWrench lacks essential features and compatibility with other systems. (2 reviews) - Users face challenges with **access control** , such as inability to edit user emails or provide read-only access. (1 reviews) - Users face **app instability** due to occasional outages, creating temporary problems in their overall experience. (1 reviews) - Users experience **occasional outages** with OpenWrench, causing disruptions despite prompt resolutions. (1 reviews) - Users face challenges with **limited reporting capabilities** in OpenWrench, hindering customization and integration options. (1 reviews) - Users find that OpenWrench's **difficult learning curve** necessitates significant time investment to become proficient. (1 reviews) - Users experience **email editing issues** that hinder their ability to correct mistakes or provide client access effectively. (1 reviews) - Expensive (1 reviews) - Inadequate Reporting (1 reviews) - [View OpenWrench pricing details and edition comparison](https://www.g2.com/products/openwrench/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+12%3A48%3A37+-0500&secure%5Bsession_id%5D=10226c6f-d44f-46e0-9da0-a6cf91684388&secure%5Btoken%5D=1e205920fa174084f17eca8286221c28c9bc71f4d5fc1281b7c822b131abcc56&format=llm_user) ## OpenWrench Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## OpenWrench Features **Asset Definition** - Asset Register - Relationships - Costs - Types **Planning** - Checklists - Approvals - Scheduling - Procedures **Asset Tracking** - Location - Status - History **Execution** - Sampling - Corrective Actions - Data Capture - Reports - Ad-hoc Tasks **Inventory** - Locations - Spare Parts - Valuation **Analytics** - Monitoring - KPIs - Nonconformace **Agentic AI - Facility Management** - Autonomous Task Execution **Depreciation** - Methods - Asset Value - Taxes - Decomissioning **Maintenance** - Inspections - Planning - Predictive - Corrective - Unplanned - Optimization **Field Service ** - Planning - Tracking - Client Communications **Monitoring** - Use - Reliability - Risk **Contract & Warranty** - Contracts - Warranties - SLAs **Analytics** - Dashboards - Performance - Forecasting **CMMS Platform Features** - Work Order Management - Preventative Maintenance (PM) - Predictive Maintenance (PdM) - Materials Management - Equipment Breakdown Reports - Approval Management - Task Templates - Compliance Auditing - Vendor Management - Reporting & Dashboards **Facility Management Platform Features** - Maintenance Planning - Facility Inventory Management - Space Planning - Move Management - Vendor Management - Service Request Portal - Green Building Operations - Reporting & Dashboards - Facility Document Storage - Mobile Field Access **Integration** - ERP - CAD & PLM - Accounting **Agentic AI - Enterprise Asset Management (EAM)** - Cross-system Integration ## Top OpenWrench Alternatives - [Limble](https://www.g2.com/products/limble/reviews) - 4.8/5.0 (682 reviews) - [MaintainX](https://www.g2.com/products/maintainx/reviews) - 4.8/5.0 (1,534 reviews) - [UpKeep](https://www.g2.com/products/upkeep/reviews) - 4.5/5.0 (1,092 reviews)