OpenWeb Features
SSP Functionality (1)
SSP Functionality
Product functionality for real-time advertising.
SSP (5)
Ad Unit Availability
Allows publisher to select which ad units to be bid on in real time.
Impression Targeting
Ability to set which impressions to make available to bidders
Floor Price
Ability to set a minimum price at which an ad unit can sell in an ad exchange.
Advertiser Restrictions
Ability to disallow bids or restrict ad categories, brands, or buyers that you do not wish to advertise on your website.
Bid Reporting
Ability to see which advertisers are bidding on and buying ad units.
Community Building (8)
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Member Discovery
Helps members find and connect with relevant community members.
Member Referrals
Allows members to invite and refer new members to join the community.
Community Spaces
Enables the creation of dedicated spaces or groups to organize community content and discussions.
Paid Memberships
Allows monetization through paid access or subscription-based community tiers with built-in access control.
Multimedia Sharing
Enables sharing of images, videos, files, and other media within the community.
Courses
Supports hosting and delivering structured learning content directly within the community.
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Community Improvement (3)
Gamification
Helps engage members through gamification features such as points, rewards, and engagement metrics.
Polls & Questions
Provides native tools to create polls and ask questions within the community.
Automation Rules
Allows administrators to automate community workflows and actions.
Customer Analytics (6)
Community Insights
Identifies member behavior trends, popular topics, and sentiment across the community.
Community Engagement Analytics
Provides tools to measure and analyze member engagement, participation, and activity within the community.
Downloadable Reports
Provides functionality to download community data and reports in multiple formats.
ROI Tracking
Tracks return on investment from community efforts, including retention, engagement, and revenue impact.
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Activity Tracking
Track and document all activities across devices, networks, and other systems
Community Management (15)
Community Feeds & Discussions
Enables members to participate in discussion threads or activity feeds within the community platform.
Live Streaming
Allows hosts to broadcast live video sessions directly to the community without requiring third-party tools.
Chat & Messaging
Allows real-time or asynchronous messaging between members within the platform.
Events Management
Supports creating, hosting, and managing virtual or in-person community events within the platform.
Admin Roles & Permissions
Allows admins to assign roles and control access to features, content, and moderation tools.
Knowledge Base Management
Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
Group Management
Organize and edit a group of people's policy and members
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Membership Management
Database of members to track personal information of individuals and families
Email Management
Manage, store and organize emails within the system or via third-party apps
Website Management
Built-in website builder or integration with third-party site
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Moderation (4)
AI Moderation
Utilizes artifical intelligence to moderate comments.
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Moderation Tools
Offers tools for users to manually moderate comments.
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Comment Screening
Comments are screened for abuse before being posted.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Commenting Methods (1)
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Text Commenting
Allows commenters to interact with content via a text comment box.
Comment Features (2)
Tagging
Allows commenters to tag or mention other users within their comment.
Emojis
Allows commenters to add emojis to their comments.
Comment Analytics (2)
Emotion Analytics
Offer insights into the emotional reactions of users to a piece of content.
User Analytics
Offers insights into the demographics of users interacting with a piece of content.
Moderation - Content Moderation Tools (4)
Text Moderation
Automatically analyzes text for non-compliant or inapproriate content.
User Violation Enforcement
Detects and takes action against users who violate content guidelines.
Audio Moderation
Automatically analyzes audio for non-compliant or inapproriate content.
Image/Video Moderation
Automatically analyzes images and videos for non-compliant or inapproriate content.
Platform - Content Moderation Tools (5)
Toxicity Detection
Automatically detects profanity, spam, threats, and other harmful content.
Custom AI Model
Allows users to train custom AI models for specific use cases.
Analytics and Reporting
Provides insights on content performance and/or user behavior .
Dashboard
Provides a dashboard to monitor and manage all moderation processes.
Customization
Allows user to create customized moderation rules.
Agentic AI - Online Community Management (9)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Multi-Language
Manage and support multiple languages
Agentic AI - Content Moderation Tools (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Agentic AI - Supply Side Platform (SSP) (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Cross-Channel Advertising (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Additional Functionality (39)
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Commenting/Notes
Leave comments and notes on documents for others to view
Content Publishing Options
Facilitates online authoring and publishing of the content
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Content Library
Centralized repository to store content and assets
Document Classification
Assign categories, labels, tags, or attributes to documents for organization, search and storage
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Single Sign On
Allow users to access multiple services after entering their login credentials once
Email Reminders
Reminders sent via email
API
Application programming interface that allows for integration with other systems/databases
Discussions/Forums
Online forums/groups where users can ask questions, share ideas, best practices, etc.
Ideation
The creation, development, and sharing of potentially innovative new ideas
Personalization
Adjust communications based on previous interactions or personal preferences
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Moderation
Controls/tools to moderate the session
@mentions
An @mention is a way to tag or notify a specific person about a message/post
Member Directory
Comprehensive list that contains information and details of all the members associated with a particular organization or group
Mobile Access
Access software remotely via mobile devices
Filtering
Find & retrieve relevant data or documents
Data Import/Export
Import and export data to and from software applications
Commenting/Notes
Leave comments and notes on documents for others to view
Document Storage
Store and organize documents in a centralized system
Customizable Branding
Add customized logos and colors to align with company branding
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Commenting/Notes
Leave comments and notes on documents for others to view
Content Publishing Options
Facilitates online authoring and publishing of the content
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Content Library
Centralized repository to store content and assets
Document Classification
Assign categories, labels, tags, or attributes to documents for organization, search and storage
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
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