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Compare OpenWeb and Viafoura 
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At a Glance
Market Segments
Small-Business (47.4% of reviews)
Mid-Market (62.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
OpenWeb
Star Rating
(19)4.2 out of 5
Market Segments
Small-Business (47.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about OpenWebViafoura
Star Rating
(120)4.6 out of 5
Market Segments
Mid-Market (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ViafouraSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Viafoura excels in Quality of Support with a score of 9.5, while OpenWeb's support is rated lower at 8.9. Reviewers mention that Viafoura's support team is responsive and helpful, making it a preferred choice for businesses needing reliable assistance.
- Reviewers mention that Viafoura's AI Moderation feature scores 8.1, providing effective tools for managing user-generated content, whereas OpenWeb's AI Moderation is rated at 7.8, indicating a slight edge for Viafoura in this critical area.
- Users on G2 highlight that Viafoura's Community Analytics, particularly in Customer Engagement, scores 9.1, showcasing its strength in fostering user interaction, while OpenWeb's engagement score is slightly lower at 9.0, suggesting both are strong but Viafoura has a marginal advantage.
- G2 users report that Viafoura's Comment Screening feature is rated at 8.9, which is higher than OpenWeb's 7.8, indicating that Viafoura offers more robust tools for filtering and managing comments effectively.
- Reviewers mention that Viafoura's All-in-one Dashboard is rated at 8.5, providing a comprehensive view of community metrics, while OpenWeb's dashboard scores higher at 9.0, suggesting it may offer a more user-friendly experience for managing community interactions.
- Users say that Viafoura's Gamification features are rated at 7.8, which is not as strong as OpenWeb's offerings in this area, indicating that OpenWeb may provide better tools for engaging users through gamified experiences.
Pricing
Entry-Level Pricing
OpenWeb
No pricing availableViafoura
No pricing availableFree Trial
OpenWeb
No trial information availableViafoura
Free Trial is available
Ratings
Meets Requirements
8.8
11
8.7
112
Ease of Use
8.6
11
8.6
114
Ease of Setup
8.3
10
8.4
76
Ease of Admin
8.5
10
8.4
82
Quality of Support
8.9
11
9.6
112
Has the product been a good partner in doing business?
8.7
10
9.4
81
Product Direction (% positive)
5.8
11
9.4
109
Features by Category
Moderation
7.8
9
8.2
79
8.0
10
8.7
80
7.8
10
9.0
75
Commenting Methods
8.5
10
9.0
72
Feature Not Available
7.5
54
Comment Analytics
Not enough data
7.4
53
8.3
5
7.7
71
Comment Features
Feature Not Available
6.4
47
8.3
6
7.7
57
8.3
5
7.3
49
Community Building
Not enough data
7.2
35
Not enough data
7.4
30
Not enough data
7.1
27
Not enough data
7.0
26
Not enough data
8.9
31
Not enough data
8.1
29
Community Improvement
Not enough data
7.5
26
Not enough data
7.3
25
Not enough data
6.4
23
Not enough data
5.9
24
Customer Analytics
Not enough data
8.5
37
Not enough data
8.9
43
Not enough data
8.0
36
Not enough data
7.5
35
Community Management
Not enough data
8.9
36
Not enough data
8.3
38
Not enough data
8.3
25
Community Analytics
Not enough data
8.0
29
Not enough data
7.8
27
Not enough data
8.3
28
Not enough data
8.9
30
Agentic AI - Online Community Management
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
OpenWeb and Viafoura are categorized as Commenting Systems
Unique Categories
OpenWeb has no unique categories
Viafoura is categorized as Online Community Management
Reviews
Reviewers' Company Size
OpenWeb
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Viafoura
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Online Media
31.6%
Newspapers
26.3%
Publishing
10.5%
Writing and Editing
5.3%
Sports
5.3%
Other
21.1%
Online Media
35.3%
Newspapers
32.8%
Publishing
10.9%
Broadcast Media
7.6%
Media Production
5.0%
Other
8.4%
Alternatives
Discussions
OpenWeb has no discussions with answers
Viafoura has no discussions with answers
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