Reviews say that Disqus excels in "Ease of Setup" with a score of 9.2, making it a preferred choice for users who prioritize a quick and straightforward installation process. In contrast, OpenWeb's score of 8.3 indicates that users may face a slightly more complex setup.
Users report that Disqus offers superior "Commenting Methods," particularly in "Text Commenting," where it scored 9.0 compared to OpenWeb's 8.5. This suggests that Disqus provides a more user-friendly experience for text-based interactions.
Reviewers mention that OpenWeb shines in "Quality of Support," achieving a score of 8.9, which is significantly higher than Disqus's 7.9. This indicates that users may find OpenWeb's customer service more responsive and helpful when issues arise.
G2 users highlight that Disqus has a more robust "Moderation Tools" feature, scoring 8.5, while OpenWeb scored 8.0. This suggests that Disqus may offer more effective tools for managing and moderating user comments.
Users on G2 note that OpenWeb's "Product Direction" score of 5.8 reflects some concerns about its future development, while Disqus's score of 7.3 indicates a more positive outlook on its ongoing improvements and updates.
Reviewers mention that both platforms provide "Emotion Analytics," but Disqus's score of 8.5 suggests a more comprehensive approach to understanding user sentiment compared to OpenWeb's 8.3, making it a better choice for those focused on comment engagement analysis.
Pricing
Entry-Level Pricing
Disqus
No pricing available
OpenWeb
No pricing available
Free Trial
Disqus
No trial information available
OpenWeb
No trial information available
Ratings
Meets Requirements
8.3
18
8.8
11
Ease of Use
8.8
18
8.6
11
Ease of Setup
9.2
6
8.3
10
Ease of Admin
8.1
6
8.5
10
Quality of Support
7.9
11
8.9
11
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